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Export Logistics Coordinator
WMExport Logistics Coordinator at WM managing logistics for domestic and international recycling operations. Ensuring customer satisfaction through accurate order processing and effective communication with clients and suppliers.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and the ability to manage logistics and documentation for shipments. Proficient in using Microsoft Office, particularly Excel, to monitor inventories and process cost information.
Highest-signal resume keywords
Customer Service ExperienceExporting Material KnowledgeMicrosoft Office ProficiencyLogistics ManagementDocumentation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Inventory MonitoringShipment Status TrackingCost Information ProcessingFreight Cost NegotiationInvoicing Accuracy
Soft Skills
Effective CommunicationProblem-SolvingRelationship Building
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Customer Complaints ManagementThird-Party Freight CoordinationVendor InteractionProduction Needs Anticipation
About the role
Key responsibilities & impact- Communicate with customers to monitor inventories and anticipate their production needs and to schedule all necessary equipment to move waste by-products.
- Arrange and negotiate third-party freight costs.
- Monitor and maintain shipment status via computer system.
- Respond to customer complaints in a timely manner.
- Initiate calls to customers to set up deliveries.
- Review pricing with the Sales and Marketing groups.
- Develop interactive relationships with vendors, customers and outside freight carriers.
- Responsible for all necessary documentation for all shipments.
- Initiate calls to customers to ensure timely and accurate invoicing.
- Gather and process the cost information.
Requirements
What you’ll need- Education: High School Diploma or GED (accredited).
- Experience: Two years of relevant work experience in a customer service role and Exporting Material.
- Experience with Microsoft Office; basic Excel required.
- Work experience that required the use of a computer.
- Must live and work in the US
Benefits
Comp & perks- medical
- dental
- vision
- life insurance
- short-term disability
- stock purchase plan
- company matching on a 401(k)
- paid vacation
- holidays
- personal days