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WM

National Accounts Manager

WM

National Accounts Manager generating revenue growth and managing customer relationships for waste management. Executing retention strategies and negotiating contracts with clients.

Posted 7/7/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $100,000 - $121,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer satisfaction management and retention strategies, with a strong focus on compliance with local, state, and federal regulations. Proven ability to develop and execute plans that enhance revenue and profitability for national accounts.

Highest-signal resume keywords
Customer Satisfaction ManagementRetention StrategiesSales/Marketing ExperienceRegulatory ComplianceCustomer Solutions Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
SalesMarketingBusiness AdministrationCustomer RetentionRevenue GrowthProfitability AnalysisCustomer Service Agreements
Soft Skills
Problem SolvingCommunicationNegotiationInterpersonal Skills
Industry Keywords
National AccountsCancellation RequestsCustomer SolutionsLocal RegulationsState RegulationsFederal Regulations

About the role

Key responsibilities & impact
  • Establishes and maintains a high level of customer satisfaction for National Accounts.
  • Reduces lost national accounts by diffusing cancellation requests.
  • Increases revenue and profitability by executing sound plans on retention calls.
  • Proposes customer solutions that are compliant with appropriate local, state and federal regulations.
  • Updates and secures customer service agreements.

Requirements

What you’ll need
  • Bachelor's Degree or equivalent experience in Sales/Marketing, Business Administration or similar area of study
  • 7 years in Sales/Marketing, Business Administration or other relevant discipline

Benefits

Comp & perks
  • medical, dental, vision, life insurance
  • short-term disability
  • stock purchase plan
  • company matching on a 401(k)
  • paid vacation
  • holidays
  • personal days