Analyst

• Support sustainability evaluations and solutions with a focus on impact reduction strategies and materials management including waste reduction and diversion, procurement and life cycle assessments.
• Support sustainability assessments and implementation programs. Support final reports, including environmental, social, and economic analysis.
• Research and implement waste reduction and diversion strategies.
• Support project managers with on-site program implementation at stadiums and events.
• Manage data collection, organization, and input processes for environmental impact data from sports venues using a digital impact management tool.
• Facilitate feedback between customers and team’s data strategy lead to ensure that digital tools align with customer and industry needs.
• Integrate social sustainability priorities into emissions management strategies.
• Promote culture of safety by ensuring site personnel are properly trained to perform assigned duties and comply with safety, environmental, federal, state, and local regulations.
• Self-educate on current sustainability topics, issues, and trends.
• Responsible for organizing and interpreting data.

Sustainability Analyst II

Director

• Owns the Area pricing plans completely, including core price and yield goals, and drives execution to exceed expectations.
• Develops Price Management as a strategic capability by maintaining focus and ensuring proper resource allocation within the Area.
• Collaborates with Area Sales Director, Public Sector Manager and Area Vice President on profitable revenue growth strategy for the Area.
• Works closely with the Corporate Price Management team to develop pricing strategies and implementation plans, and directs the execution of such plans.
• Counsels other Area directors and managers as to execution of pricing programs, including alignment and impact on other department goals with ultimately goal of making the best decisions for the business.
• Directs and coordinates the implementation of emerging pricing tools.
• Mentors pricing analyst talent to ensure execution of key initiatives and development of next generation talent within the Area.
• Leads profitability improvement efforts including customer profitability, route efficiency, and major contract reviews including those that involve capital investment.
• Monitors and deciphers market conditions, pricing trends, and the effectiveness of pricing actions for opportunity to improve results.
• Responsible for leading pricing improvement efforts for all facets of the business, utilizing experience and relationships in all lines of business.
• Manage maintenance of all pricing tools and ensure adherence to pricing standards and approvals for new growth and retention pricing in the Area.
• Develops revenue budget in a timely manner, forecasting financial and human resource needs for future time periods. Validates pricing assumptions to support revenue analysis and budgeting process as required.

Area Director, Pricing

Compliance

• Prepare, review, monitor or maintain contracts and ensure compliance
• Audits municipal contracts to verify compliance
• Works with District Managers to resolve noncompliance issues
• Partners with Legal staff to manage contracts and agreements
• Manages complex contracts and recommends extensions or bidding
• Investigates contract inquiries and prepares documents for resolutions
• Participates in strategic planning for municipal business
• Evaluates existing municipal contracts for new business opportunities

Contract Compliance Representative III

Manager

• Leads the team responsible for the standardization and centralization of all sales and pricing data.
• Ensures that progress against goals is tracked and reported to all constituents.
• Partners with sales and pricing leadership to determine metrics, goals/quotas, and leading performance indicators.
• Responsible for the education and training of users on reporting and business analytics.
• Ensures metrics are reported accurately and consistently.
• Coordinates communication about project status.
• Active participant on Sales and Pricing Councils.
• Works with outside vendors and consultants to enhance data availability.
• Focus on continuous improvement of processes and the development of staff.
• Defines and leads the enterprise-wide vision for revenue insights across sales and pricing.
• Partners with senior leadership to translate business strategy into actionable insights.
• Leads transformation of reporting infrastructure, introducing modern visualization tools.

Senior Manager, Revenue Management Reporting Analytics

Sales

• Conduct activities associated with closing new customers and locations
• Achieve budgeted revenue, pricing quality, productivity and lead generation goals
• Manage sales productivity tools for Construction Services Account Managers
• Rely on sound telephone-based selling approaches
• Cold calling, account maintenance and prospecting
• Generate revenue utilizing a consultative selling approach
• Prospect and generate leads for the CSAM
• Establish and maintain a high level of customer satisfaction
• Execute all aspects of sales marketing campaigns
• Propose customer solutions that comply with appropriate regulations

Inside Construction Sales Specialist

Supply Chain

• Lead supply chain projects from initiation through completion
• Develop project plans, milestones, and progress to ensure timely delivery of objectives
• Mitigate project risks and implement mitigation strategies
• Identify and facilitate area Requests for Proposal (RFPs), manage project budgets, and drive cost reduction initiatives
• Build and maintain strong relationships with suppliers and internal customers
• Perform supplier performance reviews, feedback, and issue resolution
• Drive supplier development and continuous improvement initiatives
• Establish and track key performance indicators (KPIs) for supply chain projects and supplier performance
• Collect, analyze, and report data on project outcomes and supplier metrics
• Present findings and recommendations to drive strategic decision-making and process improvements
• Develop and implement sourcing strategies for assigned spend categories
• Collaborate with Corporate Strategic Sourcing Managers and Area Procurement Managers

Area Manager, Supply Chain

Account Executive

• Prepares for and executes cold calls to influence potential commercial customers into setting appointments.
• Conducts pre-sales activities to gain understanding of the customer’s needs.
• Effectively uses WM sales productivity software tools.
• Facilitates prospect follow up meeting(s).
• Matches WM services with customer needs by demonstrating knowledge of customers, pricing and competition.
• Uses in depth industry and company knowledge and makes recommendations on equipment optimization and leasing options.
• Negotiates and closes sales by effectively communicating alternatives and positions.
• Prepares and delivers complex sales proposals.
• Conducts post-sale administrative work to ensure product/service implementation is successful.

Senior Sales Representative

• Senior Account Executives are responsible for maintaining and growing billable value in their assigned accounts; preventing customer account losses and growing billable value by selling permanent new waste streams, new services, and new products to current and prospective customers.
• Initiate business-to-business sales relationships.
• Responsible for prospecting and closing sales opportunities to achieve budgeted sales goals by developing and implementing sound selling strategies.
• Manage prospects by developing sound prospect development plans and maintaining key information in the prospect database. Maintain sales pipeline (both in terms of quantity and quality) to achieve new sales goals.
• Minimize most revenue and accounts by maintaining SSDO relationship health standards and diffusing cancellation requests. Meet or exceed sales call activity goals for proactive account retention.
• Increase revenue and profitability by executing sound plans on retention calls to improve the customers’ service and/or profitability.
• Establish and maintain a high level of customer satisfaction.
• Propose customer solutions that comply with appropriate local, state and federal regulations. Communicate to and work with the Area Sales Managers to resolve unique customer issues.
• Demonstrate knowledge of customers’ needs, pricing and competition; effectively communicate pricing and service strategies; proactively engage other WM business opportunities, referring internally as appropriate.
• Acquire in-depth industry and company knowledge in order to prepare complex proposals and make recommendations on equipment optimization and leasing options.
• Maintain current knowledge of internal sale strategies and operational capabilities, and external market trends.
• Work closely and effectively communicate with Plant Managers and Brokerage Account Managers to assist in upgrading materials to increase profitability and achieve plant goals.

Senior Account Executive

Security Engineer

• The IT GRC Analyst supports governance, risk, and compliance frameworks for Digital/IT, helping to advance the Technology Risk program.
• Responsibilities include lifecycle management of the Digital policies, maturing the risk register, overseeing security awareness training, and promoting compliance automation tools.
• The role collaborates with stakeholders to ensure strong security controls, helps test and automate cybersecurity tools and learns technologies to directly execute Digital initiatives.

Digital Security Analyst

Billing Specialist

• Following standard operating procedures, this role is responsible for analyzing a portfolio of National Account customers with low to medium complexity revenue clients
• Analysis of billing transactions & processes to understand trends ensuring completeness and accuracy
• Provides proper review and management of unbilled charges.
• Interacts with customers or other division staff/management to resolve billing discrepancies.
• Communicates effectively with internal and external customers via all channels
• Assists peers with Analysis of client audits where required to meet billing timelines
• Performs detailed client audit reviews upon request.
• Processes uploads for 3rd party portal invoices in a timely manner to ensure prompt payment for various clients.
• Coordinates with billing team to provide guidance, direction & feedback.
• Complies with all applicable Sarbanes Oxley (SOX) requirements for audit reviews.
• Collaborates and partners with peers to support goals and team cohesiveness.
• Completes special projects as assigned or needed.
• Understanding of vendor invoicing (WM and 3rd party) and reconciliation.
• Maintains a focus on overall quality of work.

Billing Representative

Human Resources

• Provides reliable and timely coaching and counseling to employees and contact center leadership on issues to ensure consistent, transparent application of policies, procedures, and employments laws.
• Address employee relations matters by investigating issues, mediating conflicts, and recommending appropriate solutions issues balancing employee advocacy with stewardship of company policies and employment laws to foster a positive workplace culture.
• Serves as the HR point of contact supporting/delivering internal processes including Performance Management, New Hire Orientation and Exit interviews under the Corporate hierarchy.
• Conducts training on company policy, programs, and other issues as they arise.
• Maintain accurate employee records and HR documentation in accordance with company policies and legal requirements.
• Partners and participates with local team(s) on recruitment outreach efforts.
• Serves as an active member of HR related project teams as assigned.
• Apprise and escalates potential legal, risk, safety, etc. concerns to the HR Manager.
• Participate in HR projects and process improvements as assigned

HR Advisor

Accounts Receivable

• Manages employees and activities of the Accounts Receivable department.
• Plans, coordinates and supervises the collection, analysis and consolidation of accounts receivable data and preparation of scheduled reports.
• Coordinates and reconciles cash and credit card receipts and ensures proper credits are received.
• Plans, schedules and assigns work activities involving sales data collection, credit card investigation, account collection activity, accounts receivable and bank reconciliation functions.
• Monitors employee activities, assists with problems, and takes action as necessary to ensure work quality standards and planned schedules are maintained.
• Interacts with customers as necessary to resolve account problems.
• Prepares closing entries and detailed scheduled reports of sales activity and other financial matters.
• Reviews and reconciles assigned accounts on a monthly basis, checks and resolves account discrepancies.
• Performs various activities to backup and maintain the flow of work in the department.
• Oversees personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions.
• Assists in the preparation of statements and month end closing.
• Analyzes cash from sales data to ensure accounts are credited properly and prepares daily report.

Manager, Accounts Receivable

Procurement

• Implements various corporate and group sourcing programs in order to support the achievement of group cost reduction goals.
• Manages and develops moderately complex reporting tools to aid in the analysis of sourcing by supplier spend.
• Conducts detailed and complex analysis of supplier spend and other procurement metrics.
• Supports field communications and training support for all related procurement programs.
• Facilitates procurement scorecard process on initiatives such as: MWBE spend, supplier count reduction, contract compliance, and cost reduction.

Procurement Analyst II

• Establish and maintain a high level of customer satisfaction.
• Effectively manage prospects by developing sound marketing plans and maintaining key information in the prospect database.
• Match (WMRA recycling) services with customer needs by demonstrating knowledge of customers, pricing and competition; effectively communicate pricing and service strategies.
• Work closely and effectively communicate with Plant Managers and Brokerage Account Managers.
• Prepare complex proposals and make recommendations on equipment optimization and leasing options.
• Maintain current knowledge of external market trends and internal sale strategies and operational capabilities.
• Reduce lost accounts by diffusing cancellation requests.
• Increase revenue and profitability by executing sound plans on retention calls.
• Effectively use WM sales productivity software tools.
• Propose customer solutions that are compliant with appropriate local, state and federal regulations.

Account Executive, Sourcing and Recycling

• Works with management and individual team leaders by contributing strategic vision and integrating a broad range of ideas regarding business solutions development.
• Assists with projects plans, and coordinates resources to accomplish project tasks.
• Conducts business processes and systems analysis while considering the business implications to the current and future business environment.
• Assists with deliverables, cost, schedule and quality of one or more enterprise solutions projects.
• Reviews progress and evaluates results for accuracy and efficiency.
• Works with internal and external customers, suppliers and other partners to resolve problems, respond to suggestions for improvement and enhancements, test, refine and institutionalize solutions.
• Drives the project(s) and the organization toward achieving business results.