Associate Partner Success Manager

Xero

Associate Enterprise Partner Success Manager at Xero, shaping partner engagement and adoption of software. Building business plans and collaborating with account teams for revenue growth through strategic relationships.

Posted 6/4/2026full-timeRemote • Florida • 🇺🇸 United StatesJuniorMid-LevelWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

customer successaccount managementconsultative salesSaaSfintechcloud softwareaccountingbookkeepingpractice management

Soft Skills

strong communicationpresentation skillsworkshop facilitationconsultative mindsetlistening skillstailoring approachrelationship managementorganizational skills

Tools & Technologies

XeroSalesforceCRM platformsbusiness productivity tools

Industry Keywords

strategic relationshipsmulti-location businessesenterprise customers

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Directly shape how firms adopt and embed Xero into their practice
Build out business plans with partners
Collaborate closely with Enterprise Account owners
Attend events and run workshops to maintain a healthy pipeline
Educate partners on Xero's full suite of features, partner resources, and the value Xero can bring to their practice — staying current through ongoing Xero training and product webinars.

Requirements

What you’ll need

A background in customer success, account management, or a consultative sales role — ideally within SaaS, fintech, or a cloud software environment.
Proven ability to manage a portfolio of strategic relationships, balancing multiple partners and priorities without dropping the ball.
Strong communication skills — you are confident presenting to groups, running workshops, and leading engaging virtual consultations.
Comfortable working with CRM platforms (Salesforce preferred) and modern business productivity tools, with a tidy, organised approach to pipeline and account management.
A consultative mindset — you ask the right questions, listen closely, and tailor your approach to what each partner actually needs.
Knowledge of accounting, bookkeeping, or practice management workflows is a bonus — as is any experience supporting multi-location businesses or enterprise customers.

Benefits

Comp & perks

Meaningful travel opportunities
Flexibility to work from home
Access to Xero's boost days
In-person collaboration opportunities as they arise throughout the year