Xero

Product Manager

• Be accountable for all the equivalent product management responsibilities, at a product area level, including:
• Network across Xero to ensure the products within the portfolio connect to Xero’s strategy,
• objectives and future
• Develops trusting relationships with senior level stakeholders, where conversions lead to
• actionable outcomes
• Articulates a narrative to a diverse set of senior stakeholders to influence outcomes
• Be accountable for all the equivalent product management responsibilities, at portfolio /
• sub-portfolio(s) level, including:
• Understand the Xero context, map out the Xero landscape and identify related value
• streams that might create collaboration opportunities or dependencies
• Define customer vision, bring to life the long-term future state - the difference you're
• going to make in your customers' lives
• Define scope and approach, define our approach to realising the vision, identifying the
• big bets we're going to make and the significant value drops to customers over time,
• including the outcomes we hope to achieve
• Developing a support strategy and plan, create low-fidelity solution concepts to
• explore the solution space and determine the right direction. De-risk assumptions of
• value, usability, feasibility and viability, in ongoing #testlearnrefine loops, increasing
• investment in solution only as confidence grows. Create high-level concepts to
• demonstrate the ideal future experience and set a north-star aspiration to guide future
• decision making
• Launch & monitor, align with Customer teams on launch timing, approach and
• specifics based on the agreed Customer Value Proposition. Lock in external messaging
• and other outward-facing assets. Run through a checklist of all the things that need to
• be considered when launching a new product or feature.
• Collaborate internationally to create horizontal alignment across Xero
• You demonstrate and amplify Xero’s Values

Director of Product Management

Accounting Manager

• Empower accounting firms, guiding them through digital transformation.
• Collaborate to shape the future of accounting practices.
• Consult with accounting firms on implementing strategic digital practices with the Xero platform.
• Build deep, lasting relationships with key decision-makers in accounting firms.
• Be a true partner in helping firms embrace cutting-edge digital strategies.
• Contribute to the transformation of the accounting industry.

Accounting Professional – SaaS Sales

Customer Success Manager

• play a vital part in accelerating the growth of accounting and bookkeeping partners across New Zealand
• act as a trusted advisor, helping firms realise the full value of the Xero ecosystem by providing the strategy and education they need to increase their revenue and better support their small business clients
• combat churn and identify opportunities for plan upgrades to ensure partners and their clients have the best technology
• develop and execute territory plans to increase adoption of Business Edition plans and connected payment services
• plan and host events designed to educate partners on mechanics and benefits of the Xero Partner programme
• deepen online strategies within practices to increase active users and influence adoption of adjacent products
• use Salesforce to manage relationship health and identify potential risk areas for early mitigation

Director of Product Management

Accounting Professional – SaaS Sales

Partner Success Manager