Zapp

Operations

• Spot emerging US brands and products before they reach the mainstream, and decide which belong in the Zapp range.
• Build and own relationships with US brands and suppliers, from first outreach through to signed terms.
• Ideally, have an existing network of brand relationships to pull on.
• Negotiate cost, delivery and payment terms that protect margin and reduce risk.
• Own the end-to-end logistics of moving stock from the US to our UK DC: freight forwarding, warehousing, customs and import compliance, and relabelling to meet UK requirements.
• Stand up the processes, partners and controls that let the US supply chain scale reliably as volumes grow.
• Use demand data and sales trends to forecast, plan buys and manage inventory, minimising both stockouts and overstock.
• Ensure every product meets UK food safety, labelling and regulatory standards before it reaches the shelf.
• Work across Buying, Marketing, Merchandising and Operations to land a coherent customer offer.

Buying & Operations Manager