Business Analyst

• Elicit business requirements from DCCA staff and leadership; translate them into functional specs, user stories, and acceptance criteria
• Facilitate agile ceremonies (Scrum/Kanban) and manage roadmaps and backlogs in Jira, Azure DevOps, or similar
• Direct compliance for AI Lab systems — FISMA documentation, Privacy Impact Assessments, ATO packages — and serve as primary liaison to the Board's security, privacy, and compliance offices
• Develop test cases, lead user acceptance testing, and coordinate deployments to production
• Create user guides, process documentation, and test plans; prepare briefings that translate AI/ML concepts for senior leadership
• Advise the AI Lab Director on portfolio priorities, compliance readiness, and process improvement

• Conduct detailed process analysis and documentation of healthcare workflows, including claims adjudication, prior authorization, and revenue cycle processes
• Collaborate with healthcare clients to gather requirements and understand pain points across clinical, administrative, and claims operations
• Create process maps, data flow diagrams, and detailed documentation using Task Mining and Process Mining insights to validate as-is workflows
• Identify and quantify automation opportunities with clear ROI calculations, leveraging Process Mining to surface bottlenecks and inefficiencies in claims and operational workflows
• Use Task Mining to capture and analyze user interaction patterns, accelerating process discovery and documentation
• Work closely with RPA developers to translate business requirements into technical specifications
• Develop business cases and value propositions for automation initiatives, including claims processing automation and end-to-end revenue cycle optimization
• Guide process standardization and optimization efforts across claims intake, validation, adjudication, and denial management workflows
• Support implementation and change management activities

• Gather, analyze, and document business and functional requirements.
• Act as the liaison between business stakeholders and IT teams.
• Analyze existing business processes and recommend process improvements.
• Translate business requirements into functional specifications.
• Support Medicaid Enterprise System (MES) modernization initiatives.
• Lead business design workshops and cross-functional meetings.
• Assist with business process redesign and documentation.
• Coordinate priorities across multiple projects and stakeholders.
• Track project progress, risks, and key performance indicators (KPIs).
• Prepare status reports, documentation, and project deliverables.
• Mentor junior team members and support business integration activities.
• Ensure project deliverables align with business goals and operational objectives.

Business Analyst, Medicaid Enterprise System

• On-site is preferred but not mandatory.
• This project will replace/modernize core functionality of the DBHDS Incident Management System.
• We are seeking a Sr Business Analyst with a technical background to support software development IT Projects at DBHDS using a mix of Waterfall, Agile, and Hybrid Methodologies.
• Perform all tasks related to business analysis, including problem/opportunity identification, elicitation of requirements, and management of stakeholders to meet business and project objectives.
• Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
• Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
• Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
• Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
• Communicate changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
• Facilitate collaboration and knowledge transfer between stakeholders and the development team.
• Work with other BSAs, Data Analysts, Business Architect, Development, and Data Governance teams to ensure the needs of these partners are incorporated into project requirements.
• Develop user acceptance tests and facilitate their execution and business validation discussions and meetings.

Business Analyst 4

• Support the mission of OCHIN by configuring and supporting clinical applications within the Epic electronic health record (EHR) software
• Consult with members to provide full cycle build solutions for accurate, secure, and efficient patient care
• Troubleshoot, diagnose and resolve complex technical issues
• Collaborate across departments to support project implementations and member maintenance
• Drive documentation and knowledge sharing by creating and optimizing technical documentation
• Travel to support off-site software installations as needed, up to 10%

EPIC Optime/Anesthesia Solutions Analyst – Install

• Create and maintain comprehensive documentation for NetSuite configurations, business processes, and SOPs.
• Monitor and improve data quality across transactions, items, BOMs, and master records.
• Develop and deliver user training programs and coordinate UAT activities for new features.
• Support users with day-to-day NetSuite questions and system guidance.
• Maintain and optimize NetSuite forms, saved searches, dashboards, and reports.
• Manage the NetSuite enhancement backlog, intake process, and release communications.
• Gather business requirements and configure NetSuite elements including custom fields, forms, and workflows.
• Partner with the NetSuite Administrator to implement and refine solutions.
• Other duties and projects as assigned.

NetSuite Business Analyst

• Partner with Account Management and Offer Development team members to proactively support and influence contracting needs for top customer segment.
• At the direction of management, direct and manage commercial contract terms and conditions negotiation.
• Support and help prioritize and manage workload queue.
• Draft, review, and negotiate terms and conditions in commercial contract documents, and participate in customer calls as necessary.
• Work with the Manager and Senior Manager, Contact Management to facilitate internal contract approval and stakeholder negotiation to resolve complex issues and assist in disputes.
• Develop and maintain positive business partnering relationships with Legal, Offer Development, Health Care Compliance and Field Sales Organization.
• Proactively support the design and implementation of systems, processes, and controls to track and manage the contracting process to enhance efficiency and compliance.
• Facilitate effective communication and collaboration with internal partners, consistent with company mission and values.
• Provide regular mentorship and training to Contract Management team members and to business partners to ensure understanding of contractual requirements as well as the general legal and compliance environment.
• Partner with Offer Development and Field to resolve any discrepancy or gaps in pricing approvals.

Lead Analyst, Contract Management

• Partner with Account Management and Offer Development team members to proactively support and influence contracting needs for our top customer segment.
• At the direction of management, direct and manage commercial contract terms and conditions negotiation.
• Support and help prioritize and manage workload queue.
• Draft, review, and negotiate terms and conditions in commercial contract documents, and participate in customer calls as necessary.
• Work with the Manager and Senior Manager, Contact Management to facilitate internal contract approval and stakeholder negotiation to resolve complex issues and assist in disputes (e.g., escalating complex legal and factual issues to the appropriate internal parties, e.g., Supply Chain, Human Resources, Corporate Risk Management, Health Care Compliance, Privacy, Commercial Programs Legal Group (CPLG)).
• Develop and maintain positive business partnering relationships with Legal, Offer Development, Health Care Compliance and Field Sales Organization.
• Proactively support the design and implementation of systems, processes, and controls to track and manage the contracting process to enhance efficiency and compliance.
• When assigned, facilitate effective communication and collaboration with internal partners, consistent with company mission and values, to ensure that actions taken reflect terms of contracts and agreements.
• Provide regular mentorship and training to Contract Management team members and to business partners to ensure they understand contractual requirements as well as the general legal and compliance environment.
• Ensuring conformity to business needs, accurate risk allocation, and compliance with DePuy Synthes Orthopedics’ policies and procedures.
• Partner with Offer Development and Field to resolve any discrepancy or gaps in pricing approvals.
• Implementation of price changes resulting from contract maintenance activity to include scheduled price increases stipulated in the contract and compliance price adjustments for noncompliant accounts.
• Generate contract price files, integrated delivery network (IDN) roster maintenance on contracts, creation of member-add letters, and draft amendments.
• Write and/or maintain assigned standard operating procedures and work instructions and help monitor adherence for related processes.
• Provide timely response to internal and external audit requests.

• Partner with Private Markets investment teams and Shared Services to deliver technology and data solutions that enhance operational efficiency and investment insights.
• Lead the creation of detailed business and technical requirements for new systems, data pipelines, and reporting tools.
• Collaborate with internal stakeholders to ensure alignment between business needs and technical implementation.
• Manage and execute projects or workstreams, including planning, stakeholder communication, and delivery oversight.
• Facilitate the transition of new solutions into business-as-usual operations, ensuring proper documentation and training.
• Define and promote best practices for data governance, metadata management, and integration strategies specific to private markets data (e.g., fund-level, deal-level, cash flows, valuations).
• Contribute to the development of technology roadmaps and the evolution of the Private Markets data architecture.
• Maintain and enhance documentation for systems, data flows, and business processes.
• Demonstrate deep understanding of private markets workflows and data, and translate that into effective technical solutions.
• Coaches, reviews and delegates work to lower level professionals.

Senior Lead Business Analyst – Private Markets

• Lead requirements elicitation workshops and stakeholder interviews.
• Document business, functional, and non-functional requirements.
• Develop user stories, acceptance criteria, process flows, workflows, and business rules.
• Facilitate backlog grooming, sprint planning, and requirements clarification.
• Support solution design, UAT, production readiness, and change management.
• Maintain requirements traceability and project documentation.
• Coordinate with engineering teams to ensure delivered functionality aligns with business objectives.

Business Analyst III

• Create innovative, thought-provoking, and highly leveraged “must-have insights” content
• Develop new insights and ideas through thought leadership
• Demonstrate thought leadership in establishing Insights positions across a team of analysts
• Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights
• Create and deliver high value presentation materials for Gartner events and client briefings
• Provide sales support serving as voice of the market

Senior Director Analyst – IT Service Management

• Provide expert content/professional leadership on IT Project Management assignments/projects
• Responsible for managing, directing and planning several projects simultaneously
• Responsible for coordinating, scheduling and assigning project tasks, team building, and maintaining working relationships with client functional areas outside of IT
• Apply project management methodologies and reporting techniques to indicate project status
• Identify, evaluate and formulate detailed project plan, tracks milestones and schedules; negotiate and modify schedules as well as resources required to meet project objectives
• Evaluate and report progress in terms of quality and performance metrics common to IT projects
• Work with client departments to coordinate systems testing, installation, training and support
• Keep informed of technical and operational advances
• Participate in process improvement initiatives as well as lead/own components of business process
• Use deep professional knowledge and acumen to advise functional leaders
• Focus on providing thought leadership within IT Project Management including projects which require understanding of the larger organization

Senior Eligibility Analyst, IT Project Management

• Elicit, structure, and document business and technical requirements.
• Translate stakeholder needs into clear and actionable specifications.
• Produce structured requirement documentation including functional specifications and user stories.
• Ensure requirement traceability throughout the development lifecycle.
• Analyze current workflows and system processes.
• Identify inefficiencies and propose improvements to enhance operational and system performance.
• Act as the interface between product management, engineering, compliance, and operations teams.
• Facilitate communication and alignment across technical and non-technical stakeholders.
• Provide regular updates on project progress, risks, and changes.
• Collaborate with system architects and engineering teams to validate technical feasibility.
• Work closely with developers and QA teams to ensure accurate implementation of requirements.
• Assist in defining project scope, timelines, and milestones.
• Maintain project documentation including status reports, risk registers, and implementation artefacts.

Business Analyst – US (all genders)

• Partner with business stakeholders to understand their goals, challenges, and business processes.
• Lead requirements gathering workshops and translate business needs into clear functional requirements and user stories.
• Design future-state business processes and recommend best practices using Veeva CRM.
• Collaborate with Solution Architects, Configuration Consultants, and Developers to deliver scalable, high-quality solutions.
• Create business requirements, process flows, functional specifications, and other project documentation.
• Support solution design across Veeva CRM capabilities such as Call Reporting, CLM, Approved Email, Engage, Events, MyInsights, Sampling, Medical CRM, and Align.
• Analyze business data, KPIs, and operational metrics to identify opportunities for process improvement.
• Plan and facilitate User Acceptance Testing (UAT), including creating test scripts, coordinating testing activities, managing defects, and obtaining business sign-off.
• Work closely with Project Managers to manage scope, prioritize requirements, resolve issues, and support project delivery.
• Assist with data migration validation, integration testing, deployment activities, and post-go-live support.
• Build strong relationships with clients and act as a trusted advisor throughout the implementation lifecycle.
• Support continuous improvement initiatives by identifying opportunities to optimize business processes and maximize value from the Veeva platform.

Senior Veeva CRM Business Analyst

• Gather, analyze, and document business, functional, user, and non-functional requirements.
• Collaborate with business users, developers, and project teams to deliver effective software solutions.
• Create user stories, tasks, bugs, and manage work items in Azure DevOps.
• Perform system testing, validate functionality, and support production issues.
• Participate in Scrum ceremonies, requirements workshops, and Agile development activities.
• Assist with user training, documentation, and development of user guides.
• Support accessibility testing and ensure compliance with WCAG 2.1 standards.
• Provide ongoing customer support and maintain project documentation.

• Manage action items, meeting minutes, decision logs, and deliverable review cycles
• Maintain program artifacts, schedules, trackers, briefings, risk registers, issue logs, and dependency logs
• Run personnel clearance, credentialing, badging, onboarding, and access-coordination status reporting and escalation
• Support governance reviews, readiness trackers, and executive status materials

Program Management Analyst – Federal Health

• Defines systems requirements, makes recommendations for technology selection, and performs moderately complex data analysis
• Leads stakeholder discovery sessions to elicit, document, and validate business and functional requirements for product enhancements
• Owns requirements traceability throughout the product lifecycle
• Develops functional assessments and recommendations for SSI leadership regarding adoption, sequencing, and institutional readiness

Senior Business Analyst

• Provide management and oversight of vendors’ overall performance, contractual compliance adherence to service level agreements and report back to management.
• Utilize the contract management system, create and maintain an inventory of all assigned vendors, which includes contract purpose, contract price, current contract owner and vendor’s service level agreements.
• Work with Law and Regulation on the creation and renewal of existing contracts which includes tracking contract termination notification dates and terms for contracts and ensure that NJM is positioned to renegotiate contract terms or terminate.
• Manage the evaluation, selection, transition, and monitoring of contractual agreements of vendors and coordinate contracts and other legal agreements for the department.
• Be engaged on vendor assessments/selection for new products and service offerings; work with management to negotiate service level agreements, performance/quality metrics and contractual obligations.
• Perform ongoing vendor management activities which include: Resolve vendor problems related to quality, performance, and service level agreements. Escalate to management if SLAs are not met.
• Coordinate status meetings between NJM and Vendor Partners including review of performance tracking measures and results and status of open issues.
• Work with Information Security to perform an annual Risk Assessment for strategic vendor partners, this includes assessment of currency of escrowed software, review of SOC reports, Business Continuity and Disaster Recovery plan and testing results, incident response and data breach response reports, and written information security program.
• Conduct verification of financial stability to include review of annual financial statements, cash flow statements and any open litigation. Verification of monthly invoices and submittal for payment.
• Provide leadership and oversight into vendor project activities to minimize interference with business operations. This includes initial review of project management work products, including charter, project plan, schedule, milestones, risk assessment, change management and escalation process.

Vendor Management Analyst

• Review, spread, and maintain periodic financial statements and compliance certificates.
• Engage with borrowers' CFOs (or similar position) to get qualitative updates on performance
• Ensure the timely completion of renewals, annual reviews, and interim analysis.
• Ensure borrower is assigned an appropriate risk rating
• Present internal portfolio review memos to senior credit executives at periodic meetings
• Execute all amendments/waivers for existing borrowers
• Maintain ticklers, covenants, and borrower credit files
• Maintain customer information and data integrity on bank systems
• Ensure compliance with all regulations, policies, and procedures
• Generate new ideas and recommendations for continuous process improvement
• Represent Webster Bank as a brand ambassador at business and charitable events
• Participate in special projects on an as-needed basis.

Senior Analyst, Portfolio Management

• support accurate, compliant, and efficient payroll operations by analyzing payroll data
• resolving discrepancies and supporting system testing
• collaborating with Payroll, HR, Accounting, IT, and other business partners to execute process improvements and issue resolutions
• provide feedback and recommendations to improve payroll controls, data quality, operational efficiency, and compliance outcomes
• initiate and drive assigned projects to completion with minimal guidance
• support system testing by creating detailed test plans and documenting results
• proactively communicate project, testing, or deadline risks
• identify payroll data issues and resolve them
• complete ad hoc reporting and payroll analysis
• prepare documentation and reporting to support audit readiness and operational decision-making
• drive business analysis activities, including requirements gathering and process mapping

Business Analyst jobs in United States

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Business Analyst

Business Analyst

Business Analyst, Medicaid Enterprise System

Business Analyst 4

EPIC Optime/Anesthesia Solutions Analyst – Install

NetSuite Business Analyst

Lead Analyst, Contract Management

Lead Analyst, Contract Management

Senior Lead Business Analyst – Private Markets

Business Analyst III

Senior Director Analyst – IT Service Management

Senior Eligibility Analyst, IT Project Management

Business Analyst – US (all genders)

Senior Veeva CRM Business Analyst

Business Analyst

Program Management Analyst – Federal Health

Senior Business Analyst

Vendor Management Analyst

Senior Analyst, Portfolio Management

Payroll Business Analyst – Contract Employee