Account Manager

• Responsible for driving sales of ABB Electrification Distribution Solutions products, systems, and services within the Utility segment.
• Achieve both qualitative and quantitative sales targets to ensure sustainable order growth, revenue, profitability, market share, and customer satisfaction.
• Identify and develop new business opportunities while strengthening long-term customer relationships.
• Manage and develop strategic key accounts within the Utility segment, driving year-over-year revenue growth and expanding ABB’s market presence.
• Identify and develop new market opportunities through proactive customer engagement, specification selling, and pipeline development.
• Develop and manage OEM and channel partners to ensure effective market coverage, pricing discipline, and joint business planning.
• Promote ABB medium-voltage distribution solutions, including protection relay solutions, in coordination with internal specialists and key customers.

Key Account Manager – Utility, Electrification Distribution Solutions

Field Engineer

• Work on-site with customers to identify opportunities for operational improvement and eliminate pain points.
• Perform field service tasks, including identifying technical issues and conducting on-site troubleshooting within certified areas.
• Execute installation and commissioning, maintenance, repairs, extensions, upgrades, retrofits, end-of-life services, and replacements.
• Support the certification process of Associate Field Service Technicians and Field Service Technicians.
• Coach technicians and supervise complex site activities.
• Act as trainers when needed, for team members and customers.
• Prepare material lists for service activities and ensure all materials, parts, and equipment meet quality standards and are available.
• Proactively identify potential equipment failures and recommend corrective actions.
• Contribute to customer satisfaction by building and maintaining positive relationships.
• Identify potential new sales opportunities while addressing customer needs and communicate them internally.
• Identify opportunities for product and quality improvements.
• Provide recommendations to management for improving operations and customer service.
• Follow safety protocols and maintain safe work and environmental practices.
• Report unsafe practices and incidents.

Senior Field Service Technician

Application Engineer

• Identify and develop new business opportunities to maintain and grow the sales pipeline.
• Develop technical solutions to meet customer business needs.
• Communicate requirements for order fulfillment to sourcing and operations.
• Document competitors’ activities and assess potential market moves.
• Review and influence customer specifications to assure compliance and/or noted exceptions for development of equipment and service quotations.
• Make technical presentations to all levels of customer organization.
• Support development of engineering and installation work scopes, schedules and cost estimates to facilitate total scope project offerings.
• Put together quality and timely technical scope / solution / customer benefits that can be incorporated into proposal documents.
• Be responsible for technical leadership on all Field Service proposals, including identifying on-site material and labor requirements, job-site walks, customer bid reviews, specification reviews and competitive analysis.
• Provide input for NPI (New Product Introduction) programs and introduce new services / products to sales / service teams and clients.
• Contribute positively to regional sales, orders, profitability, and ITO (Inquiry TO Order) quality goals.
• Take lead role in the hand off process of new orders to operations for execution of the work scope.
• Support operations when necessary on post order technical needs and development of change order scopes and proposals.
• Offering technical advice and providing comment on enquiry specifications for customers/channels/Sales Engineers regarding ABB’s products/systems/applications.
• Overseeing and leading the analytics and diagnostic studies to determine the most suitable technical solution to meet the customer needs.
• Proposing the most suitable technical solutions for complex enquiries.
• Preparing and delivering technical presentations and demonstrations on complex product issues, to both internal staff and customers.

EPM Field Application Engineer

Operations

• Define and execute the global Operations strategy in alignment with Division objectives, ensuring strong collaboration across local units
• Lead and continuously optimize the end-to-end value chain, from supplier to customer and from order to delivery
• Drive operational excellence and resilience through continuous improvement, process standardization, governance, and compliance across strategic programs and initiatives
• Shape and advance the manufacturing and digital technology roadmap for Operations
• Lead global footprint strategy and support local units in execution, including mergers, acquisitions (M&A), and divestment projects
• Oversee capital investment planning (CapEx) and operational budgets to ensure sustainable growth, resilience, and value creation across the global operations network

Global Head of Operations – Motion Drive Products Division

Sales

• As a senior sales professional, you will take ownership of growing ABB Metallurgy Products sales in assigned markets, managing sales volumes and margins to achieve ambitious targets, and developing strategic market plans for your designated territories.
• Lead and grow sales in North America, managing volume and margin targets.
• Develop strategic market plans and build long-term customer relationships.
• Drive new business opportunities and stay ahead of market trends.
• Manage technical and commercial aspects of offers, collaborating across teams.
• Prepare budgets, forecasts, and support strategic sales initiatives.

Sales Manager

Business Development Rep

• Responsible for business development and new business growth for ABB Drives division
• Generate new business growth through brand and product acceptance
• Close partnership/coordination with Channel Sales, Channel Program and OEM Team peers
• Documenting customer stakeholders and buying behaviors
• Clearly communicating attack vectors through product positioning and solutions
• Leverage knowledge of Chemical Oil and Gas industry trends and customer need to develop compelling value propositions
• Leading sub-segment execution strategy and defining go-to-market approaches
• Support and advise global Chemical Oil and Gas team with US market insights

Business Development Manager – Chemical Oil and Gas Industry, VFDs

• Generate new business growth by capitalizing on ABB Drives AVL (authorized vendor lists) status and GFA (Global Frame agreements) secured at associated end-user Food & Beverage production facilities.
• Close coordination with Channel Sales, Channel Program and OEM Team peers to create and support Food & Beverage programs to drive strategic engagement and new business growth with aligned Channel Partners.
• Document customer stakeholders, buying behaviors (local authority vs. CAPEX/Project approval process), corporate initiatives (respective areas of focus within their business regarding applications) identify customer projects and pursue ABB opportunities.
• Clearly communicating attack vectors for new business growth via product positioning and solutions to harvest new business from ABB status within customer AVL or GFA.
• Leverage knowledge of industry trends and customer need to develop and deliver compelling value propositions.
• Leading sub-segment strategy execution and defining go-to-market approaches to achieve the Food & Beverage segment growth goals.
• Support and advise the global Food & Beverage team, quarterly, with US market insights/trends and activities and through feedback incorporates localized activities needed from the US Market to support ABB Global Food & Beverage strategy.

Business Development Manager – Food & Beverage

• Provide guidance and assistance to the work group to meet assigned objectives
• Perform installation, troubleshooting, repair, and preventative maintenance on electrical distribution equipment
• Be responsible for hands-on execution of projects including Startup, commissioning, troubleshooting, engineering, design, and repair of Power Delivery equipment
• Lead outages with other field engineers, technicians, and contractors
• Perform administrative functions such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet, and expense sheets
• Plan, prepare, and/or instruct both internal and external training programs as required

Senior Field Service Engineer

Project Manager

• Lead all on-site activities of medium to large projects
• Ensure cost-effective execution of project deliverables in accordance with contract specifications, quality standards, schedule, and safety requirements
• Oversee all phases of project lifecycle, from planning to execution
• Manage project financials, including budget tracking, cost control, and forecasting
• Develop and maintain detailed project schedules
• Lead cross-functional teams, fostering collaboration and resolving conflicts
• Implement risk management strategies to mitigate issues impacting project quality, cost, or timeline
• Drive successful execution of complex, large-scale projects with multiple stakeholders
• Track project progress, generate regular reports, and communicate updates to senior leadership and stakeholders

• Lead the strategic targeting and sales of Instrumentation products across the United States.
• Drive ABB's market presence through technical expertise and exceptional customer engagement.
• Present fit-for-purpose ABB Flow Instrumentation portfolio tailored to customer applications.
• Ensure the major upstream Flow Instrumentation accounts in the US are identified and prioritized.
• May act as Account Manager for Automation accounts in conjunction with the local Account Manager and possibly for accounts across the country and around the world.
• Responsible for achieving key targets (e.g. volume, price, and mix) for instrumentation solutions in the US.
• Create detailed business plans, implements with regular follow-up.
• Monitor market trends and recommend adjustments for the strategy and plans accordingly to meet changing market and competitive landscapes.

Technical Sales Specialist – Flow Instrumentation

Financial Planning and Analysis

• Establish an effective and cost-efficient finance support platform to the business.
• Partner with the Division President to shape and execute business strategy.
• Lead financial planning and performance target setting.
• Co-drive demand generation while safeguarding ABB’s overall business interests.
• Provide financial insight on strategic initiatives and ensure alignment with long-term value creation.
• Drive profitability, cost efficiency, and operational performance by proactively identifying gaps and sharing best practices.
• Ensure strong financial governance, transparency, and compliance with Group policies, GAAP, and regulatory requirements.
• Oversee internal controls, audits, and risk-informed decision-making.
• Oversee high-quality financial reporting and closing processes.
• Build and lead a high-performing global finance community, ensuring capability development and strong cross-functional collaboration.

Chief Financial Officer

• Account Management — Build and maintain strong customer relationships through regular engagement, strategic guidance, and quarterly business reviews to drive retention and expansion.
• Sales Growth — Optimize sales volume within existing accounts by identifying key stakeholders, navigating procurement processes, and executing penetration strategies to increase wallet share.
• New Business Development — Define ideal customer profiles, generate qualified pipelines, and convert prospects into new EPM customers across commercial and light industrial markets.
• Cross‑Selling Integration — Leverage deep knowledge of ABB’s Electrification Service portfolio to identify complementary service opportunities, promote bundled solutions, and drive incremental revenue.
• Performance Execution — Achieve targets for orders, profitability, and acquisition while maintaining accurate forecasting, tracking KPIs, and executing structured account plans.

Account Manager – Commercial, Light Industrial

• In this role, you will have the opportunity to coordinate assigned aspects of Electrical Preventative Maintenance (EPM) projects.
• Each day, you will support managing and executing the project by completing administrative tasks within assigned workflows.
• You will also showcase your expertise by defining and applying basic project planning techniques on ongoing projects and driving the updating process.

Associate Project Manager

• Exhibit a positive, friendly, and helpful attitude with customers and partners, being sensitive to their needs.
• Establish and maintain customer relationships, learning and evaluating customer operations to identify objectives, requirements, and preferences.
• Assist outside sales personnel with quotations, order processing/management, customer interactions, and internal communication with ABB factories and Aftermarket teams.
• Work with Commercial Proposal Managers, Application Engineers, and Customers as required.
• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Field website-generated service requests.
• Route qualified opportunities to the appropriate sales managers for further development and closure.
• Collaborate with Sales Directors to strengthen relationships with ABB partner organizations (IBC, Critical Power, Utility, etc.).
• Support closing orders and achieving quarterly and yearly sales targets.
• Generate Standard and Configured to Order proposals.
• Process product & service quotations and drive continuous follow-up throughout the customer's purchasing cycle.

Service Sales Specialist

• Set the strategic growth plan for machinery OEM market with short-mid-long term milestones, and lead the growth plan execution with the team.
• To lead and develop solution sales activities and demand for Low Voltage Drives at key OEM accounts across all segments.
• Identify, develop potential OEM accounts target account list and prioritize prospects based on potential revenue and strategic fit.
• Develop, prioritize and execute a 1-3 years business development strategy to engage with targeted OEM accounts.
• Lead cadence with BDMs weekly to drive OEM pursuits and progress in the funnel and develop BDM domain expertise in the respective applications.
• Work with Global teams/LSUs to coordinate activity with target OEMs.
• Lead and manage application engineer team assigned to respective application of focus, and collaborate with other ABB Divisions and the Industry Team to develop sales opportunities.
• Manage sales activities with emphasis on strategic profitable growth and predictable forecasting.
• Develop the OEM sales and marketing plans in line with the LBU and global strategic plans.
• Lead activities on OEM sales team for maintaining and expanding customer relationships, ensuring customer loyalty through excellent customer service as well as meeting all client needs appropriate to their business.
• Meet or exceed assigned sales budget in targeted OEM business segment.
• Maintain regular account summary reports for key OEM accounts and drive sales activities and account plans through SFDC.
• Support Product Management & Marketing teams with specific value propositions from each of the application sales teams.
• Develop sales focus and acumen to accelerate Automation Solutions opportunities in funnel pipeline.