ASSA ABLOY Opening Solutions

Support Engineer

• Manage the incoming call log of service issues, prioritize tasks, and respond to service requests promptly and efficiently.
• Conduct on-site visits to customer locations to install, maintain, repair, and troubleshoot high-security barrier and fence systems.
• Diagnose and resolve technical issues related to both active and static barrier products, including hydraulic-powered actuated barriers and electric-powered barriers.
• Utilize your expertise in Programmable Logic Controllers (PLC) to troubleshoot PLC-controlled systems, ensuring proper functionality and addressing any programming or communication issues.
• Collaborate with the engineering and technical support teams to identify product recalls, implement field retrofits, and execute product improvements based on customer feedback and performance evaluations.
• Provide technical guidance and support to customers during the installation and configuration of high-security fence products for Government, Military, and Power Utility applications.
• Conduct site visits and inspections to ensure product installations comply with specifications, standards, and safety regulations.
• Create detailed service reports, including documentation of service activities, findings, and recommendations for further action or improvements.
• Maintain accurate records of service activities, customer interactions, and equipment maintenance history.
• Other duties as assigned.

Technical Support

Technician

• Perform planned maintenance, break-fix repair, and upgrades of automated pedestrian doors at customer locations.
• Diagnose and troubleshoot issues involving electro-mechanical devices, electrical circuits, and relay logic.
• Work with aluminum frames, glazing materials, hardware, and low-voltage wiring.
• Maintain professional communication with customers, end-users, and contractors, providing exceptional service at every interaction.
• Participate in training programs and maintain AAADM certification.
• Operate power tools and perform physically demanding tasks (lifting up to 100 lbs., climbing ladders, kneeling).
• Participate in on-call rotations after certification and training.

Service Technician

Sales

• Building, coaching, and inspiring a high-performing ISC sales team across North America (approximately 8+ team members)
• Translating global ISC sales strategy into actionable regional plans aligned with revenue and growth objectives
• Delivering consistent top-line growth and increased market share through a balanced mix of direct and channel sales
• Developing and strengthening sales channels, including OEMs, VARs, and system integrators, to expand market reach and scalability
• Proactively uncovering and developing new business opportunities across target industries and applications
• Building and maintaining strong partnerships with key customers and strategic accounts to position ISC as a preferred partner
• Partnering closely with Global Sales Leadership, Revenue Operations, Marketing, and Business Development teams to align execution and drive results
• Balancing regional priorities with global strategic initiatives
• Driving accurate forecasting, pipeline health, and consistent quota attainment across the region
• Monitor, analyze, and optimize pipeline performance to ensure sustainable, predictable growth
• Providing clear, data-driven updates on performance, including risks, opportunities, and mitigation strategies
• Contributing to the development and execution of sales incentive plans and ensuring disciplined CRM usage (e.g., Salesforce)
• Providing ongoing coaching, mentorship, and career development to strengthen team capabilities and retention
• Coaching and developing a fully remote sales team while operating in a 100% remote environment

Americas Sales Director

Marketing

• Develop and execute Channel Marketing strategies
• Own the development and execution of showroom channel merchandising strategies that enhance brand presentation and drive sell-through performance
• Lead cross-functional alignment across Sales, Product, Digital, and Brand teams to ensure cohesive execution of channel strategies
• Develop and execute annual showroom channel plans that increase partner engagement, brand visibility, and incremental revenue
• Manage outside vendors for development and delivery of packaging and merchandising materials
• Develop and manage trade shows and events including promotion plans and logistics
• Utilize performance metrics to gauge program effectiveness

Channel Marketing Manager

• Acquiring new customers and developing existing customer base in the above-mentioned region, to the consumable equipment market and other industrial verticals
• Recognizing and understanding the customer requirements during the pre-sales process and educate customers on HID product offerings that solve their business challenges
• Driving the entire sales process, from prospecting and initial contact, to consulting on product offerings that meet the customer’s needs, to commitment of design-in solutions
• Collaborating with product management and engineering specialists as required
• Working with sales and marketing management to plan and implement marketing and sales campaigns for your defined customer base to drive brand recognition and grow the business
• Attending and participating in tradeshows, exhibitions, as well as partner events
• Hunting for new customers and growing revenue and nurturing relationships with existing customers
• Completing forecasts and revenue reporting by regularly scheduled deadlines
• Building a project pipeline to secure the ISC long-term business growth
• Acting as an industry expert in future market trends, and coordinating with product management on potential new products to meet these trends

Sales Manager

Operator

• Set up, operate, or tend welding, soldering, or brazing machines for metal products, components, or assemblies.
• Turn and press knobs and buttons or enter operating instructions into welding machines.
• Set up, operate, or tend welding machines that join or bond components to fabricate metal products or assemblies.
• Load or feed work pieces into welding machines to join or bond components.
• Correct problems by adjusting controls or by stopping machines and opening holding devices.
• Inspect, measure, or test completed metal work pieces to ensure conformance to specifications, using measuring and testing devices.
• Record operational information on specified production reports.
• Read blueprints, work orders, or production schedules to determine product or job instructions or specifications.
• Assemble, align, and clamp work pieces into holding fixtures to bond, heat-treat, or solder fabricated metal components.

Machine Operator, Frame Rein Welder – 2nd

Account Manager

• The Customer Account Representative (CAR) is responsible for building and maintaining successful relationships with key business accounts.
• Enter orders which requires a basic understanding of product and stocking locations by customer – Accuracy is key
• Resolve e-mail and phone inquiries regarding Order Status, Product and Pricing for Customers and Sales
• Expedite orders, working with various internal departments to ensure product availability and timely shipment
• Initiate debits/credits resulting from customer feedback; this involves researching and understanding the problem and taking appropriate action; follow-up on Return Good Authorizations
• Log all Quality Issues
• Work with various internal departments on customer issues and needs (Billing, Credit, Shipping, Planning, Purchasing, etc.)
• Partner with sales reps to act as a true Fenestration Solutions Expert
• Work with Engineering and other departments to set up new item numbers or customer cross-references
• Ensure all customer profiles are accurate and up to date
• Knowledge of International shipping requirements, including Commercial Invoices and Incoterms: Communicate with customers and freight forwarders to ensure prompt payment, order processing and shipping

Customer Account Representative

General

• Building and maintaining successful relationships with key business accounts
• First point of customer contact for general inquiries such as pricing, products, order status
• Work closely with Engineering, Supply Chain, and Sales teams
• Expedite orders and resolve inquiries regarding Order Status, Product and Pricing
• Partner with sales reps and maintain accurate customer profiles

Order Entry Specialist

• Supply or hold materials or tools
• Clean work area and equipment
• Operate machinery and record inspected products
• Load and unload materials
• Count and determine completion of orders
• Examine products for quality conformance

Production Worker – Temp

Supply Chain

• Collaborate extensively with Engineering and Manufacturing departments to orchestrate sourcing, negotiation, and procurement of both new and established electronic and electro-mechanical components
• Focus on assemblies, engineering services and production line testing to meet the demands of New Product Innovation initiatives while adhering to manufacturing schedules and cost objectives
• Play an integral role within ASSA ABLOY Americas Supply Chain Team, actively working to drive operational excellence
• Spearhead the identification, selection, and qualification of suppliers in alignment with ASSA ABLOY’s strategic vision, tailored for the needs of product development and engineering within the organization
• Conduct comprehensive evaluations of suppliers, analyzing their capabilities across quality, technology, service, cost competitiveness, capacity, financial robustness, flexibility and commitment
• Utilize strong negotiation skills to secure optimal pricing and terms, while executing master purchase level agreements
• Craft strategic sourcing initiatives, spearheading the advancement of the electronics supply category within the network
• Act as Project Manager, collaborating with various teams across the organization to ensure strategy execution alignment
• Proactively anticipate product development requirements while optimizing sourcing timelines and material procurement cycles

Supply Chain Category Manager

Product Manager

• Define and drive the North American sliding door product portfolio strategy
• Identify market trends, customer needs, and competitive positioning through Voice of Customer and market analysis.
• Develop Market Requirement Specifications (MRS) for new products and enhancements.
• Manage the full product lifecycle from ideation to phase-out
• Support Sales and Marketing with training, tools, and communication concepts.
• Collaborate closely with global teams on platforms, innovations, and future portfolio development.

Accountant

• Review financial statements for accuracy and compliance with accounting standards and company policies
• Maintain the general ledger and ensure accurate recording of financial transactions
• Participate in month-end close activities, including reconciliations, journal entries, and account analysis
• Support financial reporting requirements for Assa Abloy by loading OneStream (global consolidation tool) and ensuring proper account and department level mappings are accurate
• Perform bank transactions and account reconciliations

Senior Accountant

• Prepare accurate, timely estimates and quotes for doors, frames, and hardware using established pricing
• Review blueprints, shop drawings, and specifications to ensure feasibility, compliance, and alignment
• Partner directly with customers and contractors to clarify scope, address discrepancies, and manage expectations
• Support quote follow-up and tracking, helping improve hit rates and customer insights
• Troubleshoot project and production challenges as they arise
• Coordinate across teams on lead times, capacity, and delivery expectations
• Contribute to a safe, collaborative, and accountable team environment
• Perform other responsibilities as required
• Actively participate in providing a safe and harmonious working environment for all employees
• Compliance with federal, state, local and corporate governance policies, regulations and laws, AADG programs and policies and the ASSA ABLOY Code of Conduct.

Estimator

Analyst

• Llevar a cabo los análisis y operación necesaria para apoyar la gestión comercial de la compañía.
• Mantener una buena relación y comunicación con los clientes.
• Apoyar y controlar la gestión de recaudo a cargo de los asesores comerciales.

Collection Analyst

• Deliver retail revenue & order targets aligned with Malaysia’s business plan
• Execute channel strategies across Traditional Retail, Modern Trade, Distributors, and E-commerce
• Expand and strengthen retail presence across Malaysia
• Identify and unlock new growth opportunities
• Lead engagement with key retail accounts and distributors
• Collaborate with Product Marketing, Supply Chain, and Finance teams
• Use data and insights to monitor performance and take corrective actions