ASSA ABLOY Opening Solutions

Operations

• Own and manage incoming Help Desk requests (onsite & remote)
• Troubleshoot and support desktops, laptops, printers, phones, mobile devices, and scanners
• Support Windows, Microsoft 365, Teams, Outlook, Adobe, iOS, and remote access tools
• Coordinate new hire setups and employee departures
• Install, maintain, and retire desktop hardware and software
• Manage Active Directory users, assets, and inventory
• Test and deploy hardware/software upgrades
• Support secure access, including badge/fob activation

IT Operations Engineer

Security Engineer

• Design and maintain a global web security architecture leveraging Cloudflare technologies.
• Implement and enforce security policies, standards, and best practices across web and VPN services.
• Act as a technical escalation point for complex security incidents and troubleshooting.
• Optimize Cloudflare Access for secure remote access and identity-based controls.
• Develop and maintain technical documentation and operational runbooks.
• Cooperate with IT and business teams to ensure security measures meet evolving requirements.

Senior Security Engineer

Product Marketing

• Own the commercial success of the Electrical Locks portfolio by defining and executing go-to-market strategies that accelerate growth across key channels and market verticals.
• Become a true product expert by building deep knowledge of our electrical lock solutions and translating technical features into clear customer value for different audiences (installers, resellers, end-users).
• Enable sales to win by actively supporting product knowledge development—delivering training, tools, and clear messaging that strengthen sales confidence and drive conversion.
• Lead high-impact product launches by orchestrating cross-functional collaboration and ensuring strong product readiness across markets and sales teams.
• Act as the voice of the customer and market, gathering insights and feeding them back into product management to continuously improve offerings and competitiveness.

Product Marketing Manager

Security Operations

• Assist in operational delivery for all Assa Abloy IT Infrastructure services globally
• Manage incidents, requests, and act on monitoring alerts
• Develop services through teamwork with internal teams and external partners
• Suggest improvements to key global Group Center services
• Partner with internal customers and external strategic stakeholders
• Contribute to driving a standard, secure network infrastructure design and architecture
• Ensure that processes and routines are clearly defined and documentation is accurately updated
• Work as a team with internal and external experts to continuously improve security and optimize operations
• Develop, implement, and monitor relevant metrics for operations, and provide reports to customers
• Process, organize, assess, and assist in contextualizing incident indicators
• Profile adversaries and develop collection and exploitation strategies to meet intelligence requirements
• Participate in Cyber Security projects within the organization
• Monitor and manage applications within the Cyber Security scope
• Review collected logs to identify potential issues and improve infrastructure performance

Senior Security Operations Engineer – Endpoint Protection

Product Manager

• Som Produktchef har du ett samlat ansvar för både produktens kommersiella framgång och dess utveckling över hela livscykeln.
• Du äger vision, strategi, roadmap och resultat för plattformen, leder hur kund- och marknadsbehov omsätts till konkreta lösningar och säkerställer att produktportföljen utvecklas i linje med både affärsmål och tekniska möjligheter.
• Du fungerar som bryggan mellan affär, kund och teknik och ingår i produktorganisationen, där du arbetar nära Marketing, BID, Business Development och Solution Sales.
• Du kommer också att: Äga och utveckla produktens vision, strategi och roadmap samt säkerställa en konkurrenskraftig plattform.
• Driva kravställning, prioritering och beställning mot Product Owners
• Ansvara för produktens affärsresultat och tillväxt.
• Utveckla värdeerbjudande och prissättning samt leda go-to-market och lanseringar.
• Samla och omsätta kundinsikter samt leda och utveckla team.

Product Manager – Local Platforms

Sales Operations Manager

• Driva adoption, utveckling och användning av CRM-systemet i den svenska verksamheten.
• Utveckla, strukturera och säkerställa effektiva säljprocesser.
• Stötta och utbilda användare i CRM-systemet samt driva onboarding och adoption.
• Agera kravställare mot centrala CRM-team och driva lokala behov av funktionalitet.
• Säkerställa att CRM-processer är definierade, dokumenterade och används konsekvent i organisationen.
• Arbeta med att dokumentera, utveckla och förbättra säljprocesser.
• Arbeta aktivt med datakvalitet samt förbättra dashboards och rapporter.

CRM & Sales Process Manager

Sales

• Develop and direct the implementation of a business strategy that aligns with the overall DSS and ASSA ABLOY strategies.
• Generate and analyze weekly and monthly sales forecasts to guide strategic planning.
• Identify key commercial activities and opportunities, then develop and implement business plans to ensure continued growth and improved profitability.
• Develop execution strategies and tactics to support strategic plans at the regional level.
• Maintain and increase sales via the current channel partners while developing new channel strategies.
• Plan and direct sales efforts across Canada through our direct sales force, as well as sales agencies to achieve or exceed targets for sales and growth initiatives.
• Develop and maintain organizational culture, values and reputation in the marketplace and with staff.
• Manage the business in a collaborative manner that promotes a consistent vision and enables the team to meet aggressive sales targets.
• Provide leadership by promoting team concepts, coaching, counseling, retaining, mentoring, training, talent management, and individual development.
• Continually monitor sales force performance against established sales metrics to ensure progress against assigned objectives.

Senior Director of Sales

Project Manager

• Responsible for project creation and detailed project administration within Traka Commercial Systems (Salesforce/ServiceMax/QuickBooks).
• Facilitate project planning meetings and coordinate internal and external resources to achieve project goals on time and on budget.
• Review technical specifications and blueprints for system hardware installations.
• Act as the central point of receipt of all Project documentation such as completed Pre-Installation and Health & Safety forms, and to ensure that all of these documents are checked for detail and accuracy.
• Responsible for logging any issues that arise during the Project lifecycle including sales quoting, operational shortfalls and resource restrictions.
• Maintain correct and accurate cost accounting on projects.
• Create and maintain Gantt charts for large deployment projects/programs using tools including Smartsheet.
• Administer end of project closeout review calls with customers with a goal of achieving 100% satisfaction from the customer.
• Create and maintain reports and dashboards within Salesforce CRM for management team.
• Ensures all safety requirements and departmental accountability procedures are followed.
• Convey a sense of professionalism, fairness, and concern for customers, labor and management.

Project Coordinator

Manager

• Assist Maintenance Manager and accountable for the effective and efficient coordination and execution of maintenance operations necessary to maintain all production machinery and equipment.
• Role in connecting field operations with the maintenance organization, responsible to minimize the machine downtime and failure rates and maximize equipment productivity.
• Undertake scheduled and breakdown maintenance of production equipment in respective Value Stream Cell(s) (VSC).
• Manage and supervise a group of Engineers & Technicians.
• Support site objectives to an active working plan to realize OEE, cost and delivery targets.
• Work as part of the Management team to share ideas and improve operations by recommending supporting and implementing continuous improvement activities focusing on OEE improvements.
• Standardize improvements via SOP creation.
• Prepare and share Maintenance requirements (e.g. SMED, MTTR, MTBF) for new process and equipment development projects.
• Develop and maintain a Planned Preventative Maintenance(PPM) schedule, ensure full preventative maintenance is carried out, plan in missed maintenance activities, and lead the team to deliver effectively.
• Promote high standards through personal example and roll out through the team so that each member understands the expectations.
• Ensure compliance with health, safety and environmental policies and procedures.
• Maintain all machinery or equipment to ensure it’s at working standards.
• Support and provide technical expertise to the team and other support functions.
• Respond to machines breakdowns and deal with emergencies, unplanned problems and repairs.
• Ensure KPIs are met by working to the overall plan, including management of, and reporting.
• Support PFMEA during development and change projects.
• Undertake continuous training and development to team.
• Coordinate with external providers such as suppliers and vendors for machine servicing & purchasing tooling, jig, fixture and spare part or other maintenance work.
• Manage, coach and develop a high performing Maintenance team that meets agreed objectives and delivers best practice results.

Assistant Manager, Maintenance

Production Engineer

• Vastaat tuotannon ERP- ja MES-järjestelmäkokonaisuuden ylläpidosta, kehittämisestä, testaamisesta ja käytön tuesta
• Toimit tuotannon ja IT:n välisenä avainhenkilönä järjestelmäkehityksessä
• Vedät ja koordinoit tuotannon järjestelmiin liittyviä kehitysprojekteja
• Huolehdit järjestelmien tiedon laadusta, toimintavarmuudesta ja turvallisuudesta
• Teet tiivistä yhteistyötä eri sidosryhmien kanssa

Lead Production Systems Specialist

• report to the Commercial Manager based on-site in Clontarf, QLD
• focus on understanding the customer needs, quoting, and closing the sale
• working in a fast-paced environment, promoting and selling to current and prospective clients
• answer telephone and emails prompt and resolve customer enquiries
• deliver excellence in customer service
• document control, register projects for quoting, orders
• maintain and update phone lists and various site registers
• keep up to date on product and process knowledge
• review project tender requests, summarise the overall requirements and provide accurate pricing
• prepare and present targeted project pricing to deliver a comprehensive and professional proposal to the client
• submit pricing variations as required
• analyse architectural drawings and specifications to determine correct frames/doors and specifications
• attend to inbound leads, customer RFI and RFQ’s in a timely manner
• contribute to achieving sales targets, working with the team, and following up on quotes
• maintain a close, regular and professional working relationship with existing and prospective customers to maximise market share
• review the project information, pricing and client requirements
• determine product information from plans, specification, schedules
• establish a project program for detailing, manufacture delivery and (if required) installation
• prepare manufacture orders with all required information to enable manufacture
• ensure goods are manufactured and delivered to the client as planned
• establish and manage subcontract site installation and costs
• action client site instructions and raise variation requests
• reconcile project sales and costs, resolve variances and obtain client deed of release
• maintain and keep the CRM updated

Estimator – Project Administrator

Full-stack Engineer

• Working as a full-stack developer in an agile team environment
• Being responsible for the ongoing development of web applications and services working within the latest .NET technologies
• Working predominantly with C#, .NET Core, GRPC, WCF, VueJS and gain strong exposure to the AWS Cloud Services
• Implementing all aspects of an application design – coding, error logging, debugging, performance, scalability, code reviews, development environment configuration, and testing

Full Stack Developer

Senior Full Stack Engineer

Customer Advocate

• Build and maintain an excellent relationship with customers both internal and external
• Ensure customer information is accurate in the CRM Salesforce.com
• Ensure eBS Oracle is set with accurate defaults for your dedicated customer accounts
• Build your knowledge of HID products; attend training as required
• Deal with customer queries by phone and email via SF.com case management, escalating any persisting challenges to the Customer Care Team Leader/BU Champion/Regional Sales Manager/Pre-sales as appropriate
• Resolve pre-booking holds with customers and internal stakeholders (issues preventing the booking of orders); escalating any persisting challenges to the Customer Service Team Manager/Senior Advocate or Regional Sales Manager/ Pre-sales as appropriate
• Coordinate with other departments to expedite / resolve customer orders, issues and concerns
• Ability to learn complex systems & processes
• Log all communication with customers on the CRM SF.com
• Be proactive – call the customers to inform them of any changes relating to their orders as advised by Production Control and/or CS Order Fulfilment Team Leader

Customer Advocate, French Speaking

• Develop and/or provide software solutions to the business in accordance with established specifications, and considerate of IT priorities, follow a process similar to the following;
• Participate in requirements gathering.
• Analyse technical requirements and help determine feasibility.
• Work with Architects, Business Analysts, Project managers, Stakeholders, and other team members to design and recommend solutions.
• Follow work instructions, procedures and established standards in coding and delivering the identified solution on time and on budget.
• Document and test the delivered solution, and assist with end user training as required.
• Maintain the delivered solution per business requirements.
• Enhance existing systems by analysing business objectives, preparing an action plan and identifying areas for modification and improvement.
• Maintain existing software systems by identifying and correcting software defects.
• Provide hardware and/or software assistance to the operations as needed.
• Be available outside of normal working hours when required to troubleshoot and update mission critical applications.
• Create technical specifications and test plans.
• Create new and extend existing operational documentation.
• Consult closely with managers, architects and business management related to projects, milestones & tasks.
• Consult colleagues concerning maintenance and performance of software systems.
• Mentor and guide junior developers in the team by supporting them with technical assistance during the development lifecycle.