Caterpillar Inc.

Business Analyst

• Partner with product owners, engineering and architecture teams to turn business requirements into actionable work items.
• Support marketing data and technology initiatives that improve digital capabilities, strengthen data use, and create measurable business value.
• Define and improve business processes, governance models, and workflows that help teams move faster and work more effectively.
• Create business requirements, features, user stories, process documentation, and supporting materials that enable solution design and delivery.
• Assist in stakeholder communication to clarify priorities, define scope, identify dependencies, and support confident decision-making.
• Work across cross-functional teams to support implementation, issue resolution, change management, communication, and adoption.
• Use data, reporting, and business insights to identify opportunities, support analysis, and shape recommendations.
• Track timelines, risks, dependencies, and deliverables to help keep initiatives on course and moving forward.
• Build strong partnerships across teams and help connect work across the organization to support scalable marketing technology and data solutions.
• Contribute to the ongoing evolution of marketing technology capabilities, customer data processes, and digital business workflows.

Marketing Technology, Data Business Analyst

Human Resources

• Collaborate with SPPD leaders as a strategic advisor
• Align HR policies and programs for the business unit and region
• Act as a trusted coach providing guidance to leaders and managers
• Analyze HR metrics and data to identify trends and opportunities

Human Resources Generalist

Learning and Development

• Deliver engaging technical training (theory + practical) to dealer and customer teams
• Support installation, configuration, troubleshooting and maintenance of mining technology systems
• Work with stakeholders to identify training needs and recommend solutions
• Maintain and improve training materials to reflect current systems and best practices
• Provide on-site coaching and guidance to technicians in real-world environments
• Contribute to continuous improvement of training programs and service capability
• Build strong relationships with dealers and customers through clear communication and follow-through

Mining Technical Training Consultant

Manager

• Supervise work with dealers to develop and implement processes to maximize profitability
• Counsel dealer on Caterpillar rental configurations best suited for the rental industry and resale
• Analyze business systems and develop business needs for Caterpillar support
• Manage projects and activities to support Regions, Districts and Dealers

Rental & Used Manager

Security Engineer

• Lead the SIEM team with functional responsibility for end-to-end, scalable ingestion, enrichment, correlation, search performance, and detection content that increases enterprise visibility and response readiness.
• Lead the advanced analytics team across detection engineering, anomaly detection, and AI/ML-assisted analytics to improve prioritization, surface earlier risk signals, and automate manual work.
• Own the roadmap for SIEM, analytics, and log data platforms, with clear accountability for availability, ingest health, data quality, and detection effectiveness.
• Ensure alignment with security policies, controls, and regulatory requirements; partner with GRC and audit to maintain audit readiness, evidence collection, and remediation plans.
• Build, coach, and inspire a high-performing multidisciplinary team with clear expectations, strong operating rhythms, and a culture of ownership and continuous improvement.
• Hire, onboard, and manage performance for the team (goals, coaching, feedback, and development plans).
• Plan team capacity and on-call coverage, and establish runbooks, incident/problem management rhythms, and service reporting.
• Develop business cases and manage budgets for owned products and services, tracking KPIs that connect investment to risk reduction and service outcomes.
• Lead vendor relationships and platform partnerships to maximize service quality, support internal SLA expectations, and keep the team aligned to emerging threats, tools, and industry best practices.
• Lead the team in continuous innovation and process efficiencies.
• Equip incident responders with high-fidelity telemetry and analytics and continuously raise the bar on data quality and detection performance.

Cybersecurity Manager – SIEM, Detection & Security Analytics

Software Engineer

• Lead global teams in the design of new products, processes, components, and systems
• Translate functional requirements into detailed product designs.
• Ensure customer technical and industry code requirements are met.
• Utilize 3D modeling software to create top-down product models to ensure system interactions are being accounted for and controlled to produce robust package solutions.
• Manage multiple project plans and objectives to meet customer delivery dates.
• Communicate results to global customers, suppliers, team members, and representatives from other business units
• Effectively communicate with process partners, and escalate issues as needed.
• Participating in and supporting proposal preparation, cost estimates, and technical submittals.
• Prepare bills of materials for teams to execute the procurement and assembly aspects of the projects.

Engineering Project Team Leader

• Evaluate market conditions, organizational strengths, and business opportunities to inform sales strategy and drive growth.
• Oversee the daily activities of sales staff, ensuring effective product promotion and a high level of customer service throughout the sales cycle.
• Direct the sales team to achieve revenue and profitability targets, including guidance on pricing and discount decisions.
• Leads the day-to-day operations of a sales team supporting key managed accounts, driving business results, strengthening client relationships, and ensuring timely, effective resolution of customer issues.

Senior Manager, Managed Accounts

Operations

• Help design, develop, implement, and troubleshoot robotic industrial operations systems that improve performance, reliability, and scalability across manufacturing operations.
• Translate end-user requirements into practical automation solutions and share expertise across the organization to accelerate automation adoption and continuous improvement.
• Debug and troubleshoot robotic systems, automating key aspects of robotics processes to ensure effective and reliable operation.
• Fix, enhance, and optimize automation application features and systems to support business requirements and operational goals.
• Gather, analyze, and document end-user requirements to define intended system functionality and performance expectations.
• Transfer knowledge and expertise of industrial automation solutions across the organization through coaching, documentation, and collaboration.
• Apply structured problem-solving and process management approaches to reduce downtime, remove bottlenecks, and improve throughput.
• Coordinate with external partners and suppliers to support delivery quality, timelines, and ongoing solution performance (vendor interaction as applicable).

Operations Automation Manager

Mechanical Engineer

• Supporting Drivetrain Platform Team design for Large Mining Truck, Off-Highway Truck, and Wheel Tractor Scraper applications.
• Communicating necessary design changes to process partners.
• Factory support for Assurance of Supply Issues.
• Working with factory personnel to manage and resolve current product BIQ issues & NPI issues.
• Maintain dashboard with active list of BIQ issues and resolution status.
• Managing large assemblies in Creo and Teamcenter.
• Releasing engine arrangements and other platform-owned drawings.
• Investigating current production issues (CPI).
• Deploying product robustness initiatives (AM Growth).
• Evaluating parts resourcing and cost reduction projects.
• Managing design control requests.

Senior Design Engineer

• Manages prioritization and definition of enhancements, new features, and issues.
• Monitors and reports on product profitability.
• Works with operations to monitor and analyze product performance.
• Partners with marketing to position and promote supported and planned products.
• Ensures coordination with IT to develop and deploy new features and new releases on schedule.
• Provides product training and consulting to external audiences

Manager, Digital Product – Billing & Subscription

Customer Support

• Lead global CX initiatives for Cat Rental & Used, including customer onboarding, aligned to enterprise KPIs.
• Translate VOC insights into action through dealer recommendations, training, and customer experience improvements.
• Support execution of the Used Customer Growth Strategy across demand generation, buying journey, and onboarding priorities.
• Partner with Cat Digital to enhance customer insights, dashboards, surveys, and digital feedback tools.
• Advise dealers and regional teams using customer insights and performance data to drive growth and improve experience.
• Deliver CX enablement and training programs, including VOC training, customer modules, and onboarding resources.
• Serve as the primary CX liaison to Cat Financial across key customer programs and initiatives.
• Track and support CX performance metrics, including Customer Ease and Customer Satisfaction (CSAT).
• Collaborate with Marketing and Brand teams to strengthen the Cat Rentals brand experience across touchpoints.
• Monitor customer insights tools and customer-facing programs to identify optimization opportunities.

Senior Customer Experience Consultant

Engineer

• Stay updated with the latest advancements in cellular, Wi-Fi, SD-WAN technologies and connectivity standards.
• Research new industry connectivity solutions that could be leveraged to further enable autonomous construction machines.
• Collaborate with cross-functional teams to gather and analyze requirements, ensuring alignment with project goals and industry standards.
• Develop detailed technical specifications and documentation for connectivity solutions.
• Conduct feasibility studies and risk assessments to evaluate potential solutions and their impact on existing systems.
• Work closely with software and hardware development teams to ensure seamless integration of connectivity technologies.
• Participate in design reviews, testing, and validation processes to ensure compliance with requirements.
• Troubleshoot and resolve issues related to connectivity systems and technologies.

Connectivity Engineer – Autonomy

Senior Connectivity Engineer – Autonomy

Connectivity Engineering Specialist – Autonomy

• Define and drive software architecture for Remote Control and autonomy systems on embedded platforms
• Design, develop, and review real-time embedded control software
• Lead AUTOSAR-based software architecture and development using Embedded C/C++
• Define and govern software requirements with traceability to system and customer needs
• Architect and guide software integration across system, hardware, and platform layers
• Standardize machine interfaces across platforms
• Support cybersecurity and functional safety in software design and validation
• Support Sprint planning and execution
• Drive software verification, validation, and quality practices
• Troubleshoot complex issues and lead root cause analysis and resolution
• Align delivery with global teams, platform initiatives, and production readiness goals
• Mentor software developers and provide technical leadership across distributed teams