Cisco

Program Manager

• Document, analyze, and optimize product operations processes
• Identify system gaps, pain points, and automation opportunities
• Develop and maintain process maps, operating procedures, and training documentation for Oracle
• Partner with IT to manage configuration changes, testing and validation of system changes
• Support data audits, compliance checks and reporting requirements for internal and external partners
• Partner with product operations and engineering to support product releases, change orders and lifecycle status updates

Product Lifecycle Program Manager – Semiconductor Manufacturing

Customer Support

• Act as the primary advocate for our customers
• Align customer goals with Meraki's capabilities
• Drive customer adoption across the Meraki platform
• Build and execute concurrent high-touch customer adoption strategies
• Collaborate across internal teams to deliver aligned solutions

Customer Experience, Customer Success Specialist

Product Manager

• Own use case strategy: Curate and prioritize the use case portfolio across AI product lines.
• Aggregate intelligence across domains: Synthesize adoption data, customer feedback, competitive signals, and engineering capabilities into a unified view of where Cisco's AI networking products stand and where they're headed.
• Drive go-to-market: Own the GTM narrative for Cisco Networking's AI capabilities.
• Shape external narrative: Author the product story for executive leadership, analyst engagements (Gartner, etc.), and customer-facing presentations.
• Define agent taxonomy and messaging: Frame how agentic capabilities are communicated externally.
• Bridge networking and central AI: Own the cross-BU relationship with Cisco's Central AI organization.
• Drive customer adoption: Engage directly with enterprise customers to validate use cases, define adoption frameworks, and shape the path from early availability to general availability.
• Build coalitions: Align stakeholders across GTM, field sales, analyst relations, CX, and engineering.

Principal Product Manager, AI Products

• Act as the primary advocate for customers, championing their success
• Driving customer adoption across the Meraki platform
• Building and executing concurrent high-touch customer adoption strategies
• Understanding how the Customer Success Adoption Motion, Customer use cases and Cisco CX services portfolio can benefit customers and partners
• Identifying, engaging and building rapport with customers’ primary stakeholders
• Collaborating across internal teams to deliver aligned, end-to-end solutions
• Understanding the scope of the CSS role and proactively deflecting out-of-scope activities

Solutions Engineer

• Serve as the technical lead for AI agents for technical sellers
• Deliver an initial 3 to 5 agents to streamline technical sellers’ daily workflows
• Advise on the end-to-end design for agentic systems across platforms
• Define, document, and evangelize best practices for agent platforms
• Guide which agents are built on which platform
• Set technical direction for contractor building agents
• Contribute to reference designs and standards
• Establish comprehensive logging, monitoring, and alerting for agents in production
• Track resource consumption across agentic workloads
• Define the boundaries that keep agents safe and compliant

Solutions Architect

Sales

• Define and implement a comprehensive partner strategy for China, ensuring total alignment with corporate business objectives and regional market priorities.
• Maintain full oversight of the Greater China Distributor business, driving performance, partner engagement, and operational excellence across the distribution network.
• Serve as the primary point of contact and strategic interface between the Greater China region and APJC organization, ensuring seamless communication, regional policy compliance, and operational consistency.
• Direct partner sales performance by providing leadership on programmatic selling, long-tail coverage, and business quality, ensuring the consistent attainment of aggressive revenue targets and market penetration goals within the China market.
• Collaborate with senior leadership across Sales, Arch, and Marketing to synchronize Go-to-Market (GTM) execution and maximize organizational impact.
• Mentor and lead a high-performance team of partner sales professionals, cultivating a culture of accountability, collaboration, and continuous professional growth.
• Provide executive-level insights regarding regional market trends, competitive dynamics, and partner capabilities to inform strategic investment and long-term decision-making.

Lead Partner Sales

Events

• Conducts complex risk assessments for insured properties and operations to inform underwriting decisions
• Identifies potential risk exposures and formulates strategic recommendations to mitigate identified risks
• Interprets and analyzes loss data to identify patterns and designs and implements loss prevention programs tailored to client-specific needs
• Provides advanced technical guidance and conducts training for clients on safety practices and regulatory compliance
• Monitors the effectiveness of loss control measures and makes strategic adjustments to enhance outcomes as needed
• May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports
• Performs other duties as assigned.

Safety, Loss Prevention Consultant

Claims Specialist

• Manages an inventory of claims to evaluate compensability/liability
• Plans and conducts claim investigations to confirm coverage and to determine liability, compensability and damages
• Determines and negotiates appropriate claim settlements/reserves within prescribed authority
• May attend arbitrations, mediations, depositions, or trials
• Conveys moderately complex information regarding coverage and settlements to insureds, claimants, and external partners
• Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner
• Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements
• Performs other duties as assigned.

Senior Claims Specialist

Engineering Manager

• Lead the transformation of Network Platform Security Organization’s product GRC function into a modern, engineering-driven risk and assurance organization
• Balance regulatory rigor with speed, scalability, and business enablement
• Influence senior leaders across security, engineering, product, legal, and enterprise governance organizations
• Drive a culture of automation, measurable risk transparency, engineering partnership, and operational excellence
• Own divisional product compliance programs and certifications, including FedRAMP, ISO 27001, SOC, NIST-aligned frameworks, global privacy/security obligations, and emerging regulatory requirements
• Design and implement AI-enabled GRC operating models that leverage automation, telemetry, analytics, and workflow orchestration to improve risk visibility and operational efficiency

Security Engineering Manager, GRC Program

DevOps Engineer

• Build automation for compliance workflows, including asset discovery, scanning, and remediation.
• Develop and maintain the Compliance Register and continuous monitoring systems.
• Integrate security tools such as RunZero, Qualys, and vulnerability scanners into automated pipelines.
• Design policy-as-code frameworks to continuously validate infrastructure and application configurations.
• Create dashboards and reporting that provide clear visibility into the organization's compliance posture.
• Debug production compliance issues across asset inventories, security tooling, and automated workflows.
• Partner closely with Security, Risk, and SRE teams to translate compliance requirements into scalable technical solutions.
• Reduce organizational toil by building self-service tools, automated guardrails, and reliable compliance workflows.
• Participate in a sustainable on-call rotation of approximately 16 days per year.

Site Reliability Engineer

• Own and operate components of the Kubernetes platform, including deployment, upgrades, and maintenance
• Contribute to the design and implementation of scalable and reliable platform features
• Build and improve automation, tooling, and CI/CD workflows to reduce operational overhead
• Monitor system health and respond to issues; participate in on-call rotations and incident response
• Participate in post-incident reviews and implement follow-up improvements
• Contribute to defining and tracking SLIs, SLOs, and error budgets
• Support compliance efforts, including system hardening, documentation, and audit readiness
• Collaborate with senior engineers, technical leaders, and cross-functional teams to deliver platform improvements

Senior Site Reliability Engineer – Kubernetes Platform

Security Engineer

• Act as a technical liaison between customer environments and Cisco product teams
• Design, deploy, optimize, migrate, and troubleshoot security solutions
• Collaborate with internal teams to improve documentation quality
• Understand customer security goals and risk posture
• Develop project scopes aligned with customer security goals
• Participate in customer meetings and build relationships

Security Consulting Engineer

Backend Engineer

• Lead and manage the EDA support team to provide timely and effective technical assistance for EDA tools and related infrastructure.
• Collaborate with engineering, design, and IT teams to ensure EDA environments are optimized for performance and reliability.
• Develop and implement support processes, best practices, and documentation to enhance user experience and operational efficiency.
• Coordinate with software vendors and internal stakeholders to resolve complex technical issues and manage software updates and licenses.
• Monitor system performance, identify potential issues proactively, and drive continuous improvement initiatives.
• Manage resource allocation, team development, and performance evaluations within the support function.
• Stay current with industry trends and advancements in EDA technologies to recommend improvements and innovations.
• Actively engage in hands-on support activities, directly assisting users and resolving complex technical issues to maintain high service levels and operational excellence.

Lead Hardware Engineer – EDA Tool, Support, Python, LSF

Customer Success Manager

• Support customers and guide account teams on using the Splunk Platform
• Develop partnerships with Sales/Customer Success roles
• Deliver workshops and onboarding milestones
• Engage with Technical Success Engineers on account health situations
• Provide recommendations for a customer’s overall technical health
• Conduct research and solve complex technical problems
• Deliver strategic consulting and customer enablement workshops

Customer Success TAM, Splunk Platform

• Lead and grow sales efforts for the State of California and Nevada
• Recruit, hire, train, mentor, and manage a high-performing sales team
• Provide ongoing coaching, performance feedback, and professional development opportunities to team members
• Conduct regular team meetings and one-on-one sessions
• Engage specialist teams to enhance the sales process
• Build the sales funnel through opportunity development
• Review business plans and forecasting data
• Stay informed about industry trends, market dynamics, and competitive landscapes
• Oversee consistent execution of sales strategies

Product Lifecycle Program Manager – Semiconductor Manufacturing

Customer Experience, Customer Success Specialist

Principal Product Manager, AI Products

Customer Experience, Customer Success Specialist

Solutions Architect

Lead Partner Sales

Safety, Loss Prevention Consultant

Senior Claims Specialist

Security Engineering Manager, GRC Program

Site Reliability Engineer

Senior Site Reliability Engineer – Kubernetes Platform

Security Consulting Engineer

Lead Hardware Engineer – EDA Tool, Support, Python, LSF

Customer Success TAM, Splunk Platform

Sales Leader – SLED