CVS Health

Support Engineer

• Provide Tier 2/3 operational support for Exchange Online and hybrid Exchange environments
• Troubleshoot mailbox, transport, connectivity, authentication, permissions, and client-side issues
• Execute PowerShell-driven workflows for bulk operations, mailbox automation, user lifecycle tasks, migrations, and configuration changes
• Monitor service health, message hygiene, queue status, and Exchange Online Protection (EOP) behaviors
• Support mailbox migrations (tenant-to-tenant, on-prem to cloud, and cross-platform migrations such as G-Suite/AWS)
• Support deployment, configuration, and enablement of Microsoft 365 Copilot, including license validation, feature governance, and readiness tasks
• Assist end users and stakeholders in the effective use of Copilot within Teams, Outlook, Word, Excel, Edge, and SharePoint
• Troubleshoot issues related to permissions, data access policies, connectors, and Microsoft Graph data dependencies
• Support rollout of federated Copilot connectors, ensuring proper governance and visibility controls (MCP-based connectors, admin settings, etc.)
• Partner with engineering and product teams to operationalize new Copilot features and AI governance guidelines
• Build and maintain operational PowerShell scripts and workflow automations
• Participate in development and refinement of automated solutions leveraging Power Platform, SharePoint, and Teams
• Identify opportunities to streamline support processes, reduce toil, and enhance user experience
• Own complex incident investigations and root-cause analysis for messaging- and AI-related service disruptions
• Provide guidance to Service Desk and Tier 1 teams to reduce escalations
• Document runbooks, knowledge articles, troubleshooting steps, and operational standards
• Work cross-functionally with Security, Identity, Cloud Engineering, and Collaboration teams
• Partner with business units to understand Copilot use cases and support adoption initiatives
• Communicate effectively with both technical and non-technical audiences

Exchange & Copilot Operations Support Engineer

Pharmacist

• support the pharmacy team in delivering operational and service excellence within your store
• assist the pharmacy team to ensure that pharmacy operations run smoothly, prescriptions are filled promptly, safely, and accurately
• operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs)
• complete basic inventory activities, accurately putting away medication deliveries and completing cycle counts
• contribute to a high-performing team, embracing a growth mindset, and being receptive to feedback
• deliver additional patient health care services (e.g., immunizations, point-of-care testing)
• monitor for and respond to adverse reactions; report adverse reaction events per public health requirements

Pharmacy Technician

Full-stack Engineer

• Lead, coach, and develop an engineering team supporting Supplemental Benefits platforms and products
• Drive modernization of applications, services, and engineering workflows using Google Cloud Platform and related technologies
• Partner with cross-functional stakeholders to define technical strategy, delivery priorities, and architectural direction
• Identify and implement opportunities to accelerate AI adoption across engineering practices, platform capabilities, and product experiences
• Improve system scalability, reliability, observability, and operational excellence
• Guide engineering teams in building secure, resilient, and maintainable cloud-native solutions
• Establish strong execution discipline across planning, delivery, issue resolution, and continuous improvement
• Translate technical concepts, tradeoffs, and risks into clear communication for leadership and business partners
• Support the development of reusable engineering patterns and solutions that can scale across teams
• Foster an inclusive, accountable, and high-performing team environment

Senior Manager – Software Development Engineering

Analyst

• support optimal member health outcomes by coordinating care, providing education, and facilitating access to appropriate healthcare services
• assess member needs, identify risks, and develop and implement effective care plans
• collaborate with internal teams, providers, and external resources to address barriers, improve quality of care, and ensure services align with member benefits
• promote member engagement, informed decision-making, and healthy behavior changes
• monitor care plan progress, documenting activities, and ensuring compliance with regulatory standards

Analyst, Case Management – Field

Financial Planning and Analysis

• Manage strategic projects and programs workstreams, such as, Scorable Action Items, ensuring the end state of the project meets business objectives, agreed upon metrics and outlines deliverables with due dates.
• Work with Executive Director of Strategic Planning to engage with Med Affairs leaders and vendor management to identify improvement opportunities.
• Develop analyses, presentations and other reporting materials to successfully implement change initiatives and socialize work to stakeholders.
• Navigate a highly matrixed, collaborative work environment to meet goals.
• Proactively identify and take action to solve management and business problems.

Senior Manager, Strategic Planning – Medicare

Manager

• Conduct in-home assessments with members enrolled in Managed Long-Term Services and Supports (MLTSS) or DSNP programs
• Evaluate medical, behavioral, and social needs to support appropriate care and services
• Collaborate with providers, caregivers, and interdisciplinary teams to ensure coordinated, holistic care
• Develop and manage individualized care plans that promote safety, independence, and quality of life
• Participate in care team meetings and advocate for member needs
• Document all assessments and care activities accurately in the electronic health record
• Support members through care transitions and help connect them with community resources

Registered Nurse Case Manager – Field

• Ensure accurate entry of orders
• Maintain security of the pharmacy
• Adhere to required delivery schedules
• Verify orders entered by technician staff for accuracy
• Check for completeness and precision of all new and refill labels and orders
• Check for content and accuracy of all drug packaging and labeling
• Preparation and/or supervision of sterile IV drug products or solutions, if required
• Assist in maintaining a perpetual inventory for schedule II drugs
• Knowledge of DEA and state law with regards to controlled drug dispensing
• Provide evening, weekend, and holiday coverage during scheduled rotation based on the needs of the business
• Follow all applicable state and government regulations including HIPAA
• Other duties as assigned

Dispensing Pharmacist – Long Term Care

• The Complex Nurse Case Manager is responsible for assessing members through regular and consistent in person or telephonic contact to assess, plan, implement and coordinate all case management activities with members to evaluate the medical and psychosocial needs of the member to facilitate and support the member’s improved health.
• The Case Manager develops a proactive course of action to address issues presented to enhance the short and long-term outcomes as well as opportunities to enhance a member’s overall wellness.
• Services strategies policies and programs are comprised of network management and clinical coverage policies.
• This is a field-based position that requires routine regional in-state travel 80-90% of the time; use of personal vehicle is required.
• Evaluation of Members: Through the use of clinical assessment tools and evaluating information/data review, conducts a comprehensive and holistic evaluation of member's needs and benefit plan eligibility and facilitates integrative functions as well as smooth transition to Aetna programs and plans.
• Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues.
• Integrates assessment data from all care partners to holistically address all physical and behavioral health conditions including co-morbid and multiple diagnoses that impact functionality and member well-being.
• Creates, monitors and revise member care plans to comprehensively address member biopsychosocial care needs.
• Reviews prior claims to address potential impact on current case management and eligibility.
• Consults with supervisor and other care partners to overcome barriers in meeting goals and objectives, presents cases at case conferences for multidisciplinary focus to benefit overall claim management.
• Utilizes case management processes in compliance with regulatory and company policies and procedures.
• Utilizes motivational interviewing skills to ensure maximum member engagement and discern their health status and health needs based on key questions and conversation.
• Helps member actively and knowledgably participate with their provider in healthcare decision-making.
• Field-based working environment with productivity and quality expectations.

Complex Nurse Case Manager – Field

Project Manager

• manage and influence healthcare quality projects and initiatives through design, development, and implementation.
• improve healthcare quality products, services, and processes by partnering across business units.

Manager, Healthcare Quality Project Manager

Pricing Analyst

• Support the execution and management of pricing and rebate programs and processes, ensuring alignment with organizational goals.
• Conduct analysis and data management activities to support pricing strategies, utilizing SAS/SQL as needed.
• Collaborate with cross-functional teams to ensure seamless integration and execution of pricing initiatives.
• Monitor and troubleshoot issues within the pricing and rebate processes, conducting research to identify root causes and implement effective solutions.
• Maintain ongoing communication with teams supporting the overall pricing program, ensuring all parties are informed and aligned.
• Develop and maintain documentation related to pricing processes, program management, and issue resolution.
• Provide insights and recommendations based on data analysis to enhance pricing strategies and improve overall program performance.

Pricing Strategy Manager

• support the pharmacy team in delivering operational and service excellence
• assist patients and customers to deliver an exceptional experience
• ensure pharmacy operations run smoothly
• complete basic inventory activities as directed

Director

• developing strategic partnerships
• designing conceptual models
• negotiating high value contracts
• leading a negotiation Team focused on Health Systems, Hospitals and Medical Groups
• managing contract performance with key focus on provider engagement and financial results
• collaborating cross-functionally with internal Teams
• evaluating and implementing provider network strategic plans
• resolving escalated issues related to claims payment, contract interpretation

Lead Director, Network Management – Southern California

• Assessing, planning, implementing, and coordinating all case management activities with members
• Uses clinical tools and information/data review to conduct an evaluation of member's needs and benefits
• Applies clinical judgment to incorporate strategies designed to reduce risk factors and barriers and address complex health and social indicators
• Conducts assessments that consider information from various sources, such as claims
• Uses a holistic approach to assess the need for a referral to clinical resources and other interdisciplinary team members
• Collaborates with supervisor and other key stakeholders in the member’s healthcare
• Utilizes case management processes in compliance with regulatory and company policies and procedures
• Utilizes motivational interviewing skills to ensure maximum member engagement

Case Manager RN – Field

Operations

• Own and manage core sales operations processes, including pipeline management, opportunity tracking, and forecasting cadence
• Establish and enforce standardized sales processes, definitions, and workflows
• Partner with Revenue Operations and Business Systems to optimize CRM processes
• Monitor pipeline health to ensure accurate visibility into business performance
• Support sales goal setting and quota allocation processes
• Lead the sales forecasting process, ensuring accuracy, consistency, and transparency
• Develop and maintain standardized reporting and dashboards
• Support annual and in-year sales planning processes

Senior Manager, Retail Media Sales Operations – CVS Media Exchange

• Build and maintain backend services and API integrations using Java (Spring Boot) and/or Node.js (TypeScript).
• Design, implement, and document RESTful APIs (and GraphQL where applicable), ensuring clean contracts, backward compatibility, and strong usability for consumers.
• Collaborate in the development of full-stack solutions, including user-facing web applications and supporting backend services, to deliver secure, scalable, and intuitive products.
• Develop and maintain SDKs and supporting assets to enable 'plug‑n‑play' consumption by clients/partners and internal teams.
• Write high-quality code with unit tests, participate in code reviews, and follow the team’s SDLC and branching practices.
• Troubleshoot issues using logging, debugging, and basic observability signals; contribute to operational readiness with runbooks and clear documentation.
• Collaborate with product, architecture, and peer engineering teams to refine requirements, estimate work, and deliver iteratively in an Agile environment.
• Apply secure coding practices and align solutions to common security standards.
• Contribute to AI-enabled capabilities such as integrating LLM-based services, building lightweight internal assistants/agents, or using AI tools to improve test automation and developer workflow.