CVS Health

Analyst

• Drive strategic analyses, develop data-driven insights & own reporting
• Analyze data to inform strategic decision-making related to patient retention
• Build and pull reports on performance metrics related to patient retention
• Complete analyses to identify areas of progress and opportunity
• Communicate insights with local leaders and organizational leaders
• Drive patient retention at Oak Street through implementation of Patient Engagement and Retention workflows
• Manage relationship with key partners across provider services, Salesforce and patient comms and marketing
• Own proactive workflows related to patient communications and panel reassignment
• Contribute to key organizational retention goals through implementing initiatives to meet annual patient annual wellness visit completion goals
• Identify key factors that influence annual wellness visit completion and identify patient populations for targeted outreach
• Report on success of different engagement strategies for achieving annual wellness visit completion goals
• Project manager for scope of ongoing initiatives and activities related to patient segmentation
• Creation of metrics and reports to monitor success and identify opportunities for improvement across the implementation of new initiatives

Senior Analyst, Patient Retention Strategy and Analytics

Program Manager

• Provides management consultation to corporate clients around issues of safety and risk
• Coordinates critical incident and disruptive event response
• Provides member clinical assessments and triage into care
• Performs case management across scope of all types of management referrals
• Collaborates with management to ensure quality service delivery
• Documents clinical information that meets risk management and regulatory requirements

Employee Assistance Program Management Consultant

Pharmacist

• takes in-bound calls from providers, pharmacies, members, etc. providing professional and courteous phone assistance
• maintains complete, timely and accurate documentation of reviews
• transfers all clinical questions, escalations and judgement calls to the pharmacist team
• assist with outbound calls, reviewing and processing Prior Auth’s received via fax and ePA
• monitoring and responding to inquiries via department mailboxes
• complies with departmental, company, state, and federal requirements when processing all information to ensure accuracy of information
• communication with other internal groups regarding determination status and results
• identify and elevate clinical inquiries to the pharmacist team as appropriate.

Pharmacy Technician – Prior Authorizations

• Support the pharmacy team in delivering operational and service excellence
• Assist to ensure pharmacy operations run smoothly and patients’ prescriptions are filled promptly, safely, and accurately
• Complete basic inventory activities as directed by pharmacy leadership team
• Deliver additional patient health care services where allowable by law and supported by required training and certification

Pharmacy Technician

Full-stack Engineer

• Design and lead architecture for enterprise-scale applications and integrations
• Partner closely with enterprise and G&A architecture teams to ensure technical and strategic alignment
• Collaborate with product owners and managers to understand requested capabilities and translate them into architectural and technical designs
• Guide technical leads and engineers across multiple projects and workstreams
• Serve as the senior architect for major initiatives, including key clinical programs
• Provide architectural oversight and hands-on support throughout the full software development lifecycle

Staff Software Development Engineer

• Define and communicate the broader vision
• Serve as the primary point of contact for stakeholders
• Establish epics and initiatives that align with strategic goals
• Develop and maintain roadmaps that align critical business needs with scalable technical solutions
• Leverage performance data to create feedback loops that drive continuous insight and improvement
• Champion strong product management and agile mindsets
• Build and lead high-performing teams capable of overcoming complex technical challenges

Principal Software Development Engineer – Customer Insight, AI Solutions

Account Manager

• Managing the clinical relationship by influencing multiple key decision makers at a health plan
• Proactively managing client priorities, financial targets, and clinical goals
• Collaborating with internal partners to optimize product offerings
• Analyzing and evaluating client data and competitive marketplace conditions
• Conducting provider and member outreach as needed

Pharmacist – Clinical Advisor, Sales & Account Management

Supply Chain

• Support the organization in the removal of non-productive inventory
• Create product withdrawal and MCR (Merchandise Credit Returns) requests
• Maintain vendor relationships and contact information
• Manage communication with third-party processors regarding store returns
• Provide root cause analytics for withdrawal or aged inventory disputes
• Track and report on recalls within DCs and third party returns processor facilities

Senior Supply Chain Analyst

• Support and develop a collaborative team of software engineers to achieve goals.
• Guide the design of cloud-native, distributed microservices using Kotlin Spring Boot and event-driven patterns.
• Collaborate with product and design partners to refine impactful clinical workflows.
• Cultivate high code quality through automated workflows and robust peer code reviews.
• Champion standard clinical data practices utilizing modern FHIR and HL7 interoperability frameworks.
• Foster a dedicated team culture focused on psychological safety, innovation, and continuous growth.

Senior Manager – Software Engineering

Director

• Accountable for developing strategic partnerships for the Kentucky Medicaid Health Plan
• Focus on designing conceptual models and negotiating high value contracts
• Contracting responsibilities include Medicaid and managing provider compensation
• Collaborates cross-functionally to manage provider compensation and pricing development activities
• Responsible for identifying and managing cost issues and collaborating on cost-saving initiatives
• Represents company with high visibility constituents
• Promotes collaboration with internal partners
• Evaluates, helps formulate, and implements the provider network strategic plans
• Helps mentor and develop others within the department

Lead Director, Network Management

Security Engineer

• design, implement, and mature enterprise DLP policies and controls across cloud, endpoint, email, and network channels
• support the full DLP program lifecycle, including strategy, policy development, rule tuning, and continuous improvement
• lead data classification and labeling initiatives to ensure consistent governance of PII, PHI, PCI, and proprietary data
• monitor, investigate, and respond to data leakage incidents; manage cases, perform root cause analysis, and drive remediation to closure
• develop dashboards, metrics, and reporting to communicate DLP effectiveness, risk posture, and trends to leadership
• automate DLP enforcement, incident triage, and response workflows to improve accuracy and reduce manual effort
• extend DLP capabilities to cloud‑native and hybrid environments, leveraging CASB, CNAPP, CSPM, SASE, and Zero Trust architectures
• lead shadow AI discovery and enforce DLP controls across sanctioned and unsanctioned AI services
• design and implement data protection controls for AI/ML workloads, pipelines, model training, and outputs
• enforce secure data handling for generative AI, LLMs, and MLOps platforms to prevent improper ingestion, exposure, or transmission of sensitive data

Senior Cloud Data Security Engineer

Manager

• Conduct comprehensive telephonic and in-person assessments to evaluate members' medical and behavioral health needs
• Develop and implement individualized care plans, ensuring alignment with clinical and program guidelines
• Coordinate and monitor ongoing care plan activities, adjusting as needed to improve outcomes
• Collaborate in multidisciplinary care reviews to optimize member health results
• Engage members using motivational interviewing and coaching techniques to encourage healthy lifestyle choices
• Ensure accurate and timely documentation, adhering to regulatory, accreditation, and company standards

Registered Nurse Case Manager – Field

• Deliver high-quality case management services through telephonic and face-to-face engagement
• Conduct comprehensive telephonic and in-person assessments to evaluate members' medical and behavioral health needs
• Develop and implement individualized care plans
• Coordinate and monitor ongoing care plan activities
• Collaborate in multidisciplinary care reviews
• Identify and escalate quality of care concerns
• Engage members using motivational interviewing and coaching techniques
• Educate and empower members to participate in healthcare decision-making
• Ensure accurate and timely documentation
• Serve as a preceptor and mentor to new nurses
• Support onboarding by teaching policies, workflows, and best practices

Data Engineer

• Design, develop, and maintain scalable cloud-native data pipelines and microservices (GCP preferred; Azure/AWS acceptable)
• Build and optimize data ingestion, integration, and processing frameworks across diverse structured and unstructured data sources
• Develop Python-based APIs (Flask/ FastAPI ) to enable seamless data access, model integration, and service orchestration
• Implement advanced SQL-based analytics and transformations in BigQuery or other cloud data warehouse platforms
• Architect, deploy, and manage AI/agentic workflows to support intelligent automation and decisioning
• Orchestrate AI-driven pipelines integrating LLMs, agents, and data services for end-to-end workflow automation
• Drive automation and continuous improvement of data operations using AI-powered orchestration and monitoring
• Collaborate with cross-functional teams (Data Science, ML, and Product) to deliver scalable, secure, and production-grade AI-enabled data solutions

Senior Data Engineer

Consultant

• Dealing with health plan data and trends can be unfamiliar territory for Meritain Health's clients.
• In collaboration with Meritain's Client Solutions Team we leverage analytics tools to evaluate quantitative and qualitative data.
• Informatics focuses on translating this data into comprehensive insights and actionable results for our employers.
• Proactively offer insights on client plan performance with a focus of turning data into actionable information.
• Effectively communicate and collaborate across departments to manage client and broker requests for your block of business.
• Become a subject matter expert for Client Management, clients and brokers related to our internal analytics tool and their client's data.

Senior Analyst, Patient Retention Strategy and Analytics

Employee Assistance Program Management Consultant

Pharmacy Technician – Prior Authorizations

Pharmacy Technician

Staff Software Development Engineer

Principal Software Development Engineer – Customer Insight, AI Solutions

Pharmacist – Clinical Advisor, Sales & Account Management

Senior Supply Chain Analyst

Senior Manager – Software Engineering

Lead Director, Network Management

Senior Cloud Data Security Engineer

Registered Nurse Case Manager – Field

Registered Nurse Case Manager – Field

Senior Data Engineer

Informatics Consultant