CVS Health

Financial Planning and Analysis

• Function as the Financial Planning and Analysis consolidations lead for Products & Services and Data & Analytics
• Serve as an advisor and report directly to the CFO responsible for a $1B+ capital and expense portfolio
• Consolidate the month end financials, forecasts, multi-year plans, and budgets
• Drive process improvements, innovation, and the implementation of best practices in financial operations and consolidations
• Represent the team in cross-functional efforts and assist in ad-hoc requests as needed
• Manage and develop an analyst and lead budgeting and forecasting within DDAT Admin

Senior FP&A Manager

Account Manager

• Act as the clients main point of contact and oversee day-to-day PBM operations
• Liaison between clients and internal teams to ensure successful delivery of client requests
• Manage resolution status of client business requirements including issue tracking
• Drive practical and creative solutions to complex situations
• Engage internal resources for issue resolution within deadlines and guarantees

Account Manager, Analyst

Chief of Staff

• Financial stewardship: managing the capital and operating budget across the portfolio, track value realization and ROI against committed initiatives, and build the financial narrative for budget reviews with business partners.
• Operational rhythm: run the recruiting pipeline, manage onboarding so new colleagues get up to speed effectively, organize leadership onsite workshops, and have meeting cadence to drive transparency and engagement.
• Executive communication: produce executive-ready materials, including leadership updates and other communications to represent the organization’s work with partners and stakeholders, both internal and external. This includes crafting the agenda and content for town halls.
• Strategic planning and performance management support: partner on annual and mid-year planning cycles, including goal setting and tracking progress against commitments through scorecard and metrics updates.
• Talent management processes: run talent reviews and calibration, analyze Colleague Engagement survey results and drive the resulting action items, and support talent growth.
• Cross-functional coordination: serve as a connective point with peer Chiefs of Staff and the broader Digital, Data, Analytics and Technology organization to share best practices and coordinate updates.
• Issue resolution: identify and clear the blockers that slow down initiatives, escalating to the SVP as needed.

Chief of Staff – Healthcare Analytics

Compliance

• Design, lead, and enhance the risk and compliance framework
• Identify, assess, monitor, and report on risks and compliance obligations
• Set strategy for the risk and control environment
• Lead cross-functional collaboration with program, clinical, analytics, legal and technology functions
• Develop and mentor colleagues in governance, risk management, and compliance practices
• Maintain an enterprise repository of HEAT-related risk assessments and compliance documentation

Senior Manager – Enterprise Risk & Compliance

Business Intelligence Analyst

• Support the Network Provider Services department by producing files and reports
• Design, code, test, debug, document, deploy, and support solutions
• Collaborate in reporting and application development projects
• Work to improve data collection, preparation, accuracy, and reporting processes

Senior Analyst – Network Directory Development

Field Engineer

• Provides direct Family Peer Support services to member's guardians, caregivers, and care team
• Provides guidance to SKY initiatives

Family Peer Support Specialist

Telehealth Nurse

• Provide a meaningful patient experience via telephonic nursing
• Work collaboratively with health care professionals
• Develop, implement, and evaluate comprehensive plans of care for multiple disease state patients
• Provide education and support for new medications

Telehealth Registered Nurse

Physician Assistant

• Provide In-Home Health Evaluations, engaging with people in the comfort of their own homes
• Building trusted relationships to make people healthier
• Flexible to travel locally and within licensed states
• Conduct virtual visits as needed
• Provide all Signify Health services as indicated including Diagnostic & Preventive Services products

In-Home Traveler Nurse Practitioner, Physician Assistant

General

• Provide In-Home Health Evaluations engaging with people in their homes
• Travel up to 100% of the time across defined coverage area
• Conduct virtual visits as needed
• Provide all Signify Health services as indicated including Diagnostic & Preventive Services products
• Establish trusted relationships to improve health outcomes

In-Home Traveler Physician

Medical Scribe

• Documenting Patient Encounters ~ 80%
• Joining the provider in the exam room to observe patient visits
• Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam
• Assigning appropriate CPT and ICD-10 codes
• Preparing After Visit Summaries
• Consulting with provider to ensure accurate and specific documentation
• Clinical Documentation Improvement ~ 10%
• Requesting and reviewing medical records
• Leveraging Oak Street's population health tools to support clinical documentation improvement
• Preparing for and supporting Daily Huddles and Clinical Documentation Reviews
• Consulting with provider on clinical documentation opportunities
• Administrative support for your provider and care team ~ 10%
• Placing orders and referrals
• Addressing tasks
• Supporting the care team with additional responsibilities related to clinical documentation
• Other duties as assigned

Product Designer

• Execute on the end-to-end UX design process for your product, from early stage research to implementation and ongoing refinement, ensuring the delivery of high-quality user-centered designs that align with business goals and user needs.
• Conduct generative and evaluative user research, including interviews, surveys, and usability testing, to gain deep insights into user behavior, motivations, and pain points.
• Leverage user research findings to develop an in-depth understanding of user psychology and behaviors and craft user personas, empathy maps, user flows, journey maps, and other artifacts that help inform the design process.
• Collaborate closely with cross-functional teams, including product managers, developers, and stakeholders, to define project goals, requirements, and timelines.
• Collaborate with developers to ensure the successful implementation of design solutions and provide guidance on interaction design and front-end development best practices.
• Translate user insights and business requirements into intuitive, engaging, user-centered design solutions, including wireframes, prototypes, and visual designs that effectively communicate design concepts and interactions.
• Advocate for the user and ensure that all design decisions are based on user needs and clearly demonstrate how proposed solutions solve those needs.
• Present design concepts, solutions, strategies, and user research findings to stakeholders, effectively communicating design rationale and incorporating feedback into iterations.
• Follow and contribute to design guidelines, patterns, and best practices to maintain consistency and cohesiveness across our digital products.
• Identify and measure behavioral analytics for your product that tie to product and business goals. Help development teams in implementing the appropriate analytics.
• Track and report on UX metrics that show a clear impact and value to the organization and communicate them effectively.
• Stay up to date with industry trends, emerging technologies, and UX design methodologies, and apply them to continuously improve our design methods, processes, and deliverables.
• Help mentor and guide junior designers, providing feedback and fostering their growth and development.

Senior UX Designer – Clinical Workflow

Operations

• Ensure accurate case setup and review of Medicare appeals cases
• Reviewing internal notes or fax requests thoroughly for pertinent information
• Providing clear, concise, and accurate documentation for case reviews
• Contacting providers to obtain additional information
• Utilize work instructions for accurate case processing
• Complying with CMS mandated timelines and department productivity and quality standards
• Acquiring and maintaining basic knowledge of relevant and changing work instructions and Medicare Part D guidance
• Participate in development discussions receiving feedback from direct supervisor

Operations Representative II

Medical writer

• Translate complex benefit information, including non-standard plan language into crisp, compliant, easy-to-understand plan language for self-funded plans
• Analyze, draft, edit and review all legal and regulatory plan documentation for self-funded plan customers
• Ensure the plan and company remain in compliance with federal and state law
• Deliver high-quality documentation ensuring department standards are met

Health Plan Document Writer

Graphics Designer

• Translate user needs and business goals into experiences that deliver measurable business value
• Lead end-to-end design across the product lifecycle, including research, interaction design, visual design, prototyping, and usability evaluation
• Partner with product, engineering, business, and data teams to shape solutions and drive delivery
• Apply a lean, iterative, and agile approach grounded in collaboration, experimentation, and continuous learning
• Use AI-enabled design tools and methods to improve speed, quality, and efficiency across the design process

Manager, Digital UX Design

Analyst

• Manage communication programs from initiation through deployment by coordinating all aspects of execution across multiple channels, including Direct Mail, Email, SMS, IVR, FAX, and LOC.
• Develop and manage project schedules, estimates, and workflow tracking to support accurate, timely, and on-budget delivery.
• Coordinate creative and data delivery to vendors and internal partners, troubleshoot execution issues, and ensure smooth program implementation.
• Proof merged communications and maintain quality control standards to ensure accurate, compliant, and high-quality output.
• Manage program expenses and validate invoices associated with communication execution.
• Maintain SOPs, work instructions, templates, and execution requirements for the programs supported by the role.
• Communicate with internal partners, customers, and vendors to facilitate the timely handling and successful execution of communications.
• Report on communications executed and recommend process improvements that strengthen operational efficiency, consistency, and quality.
• Support team training and adoption of updated standards and procedures as business needs evolve.