Davis Wright Tremaine LLP

General

• Collaborate with a nation-wide team of librarians to provide comprehensive and sophisticated research, current awareness and knowledge management services for colleagues in all firm offices
• Share best practices with attorneys and professional staff on the intelligent and cost-effective use of research resources
• Develop expertise in a wide variety of legal, business and practice-related resources
• Develop expertise in AI resources to enhance research capabilities
• Contribute to the on-going development of team workflows and documentation
• Engage with attorneys and professional staff colleagues to foster a culture of knowledge sharing
• Participate in local and national professional development activities
• Assist with various administrative duties and projects as necessary

Research Librarian

Product Designer

• Identify, design, and support AI ‑ enabled knowledge solutions, decision ‑ support tools, automated workflows, and internal or client ‑ facing platforms in partnership with Innovation, and related teams.
• Guide teams through change driven by AI, automation, and emerging knowledge technologies, emphasizing responsible adoption, value realization, and continuous improvement.
• Promote a product ‑ oriented mindset by encouraging teams to design, iterate, and scale knowledge tools and solutions.
• Provide mentorship through coaching, priority ‑ setting, and ongoing development, empowering employees to take ownership of their responsibilities, share expertise, and provide constructive feedback.
• Balance workloads within and across teams by aligning responsibilities with skills and capacity, ensuring the right people are in the right roles.
• Manage staff performance on a day ‑ to ‑ day basis, conduct bi ‑ annual check ‑ ins, make recommendations on compensation and bonuses, and participate in hiring through interviewing and staffing recommendations.
• Maintain transparency by keeping employees informed of departmental and Firm objectives, priorities, and progress.
• Assist the Director of Knowledge Management in developing, maintaining, and executing a long ‑ term strategy for knowledge and information asset development aligned with business goals and stakeholder input, while pioneering organizational change through close partnership with business leaders across the Firm.
• Acquire and maintain deep understanding of industry practices, trends, benchmarking data, and competitive intelligence to inform strategic decision ‑ making.
• Employ analytics, modeling, and performance metrics to assess adoption, impact, and value of knowledge- and AI ‑ enabled solutions, translating insights into actionable recommendations that inform investment decisions, roadmap planning, and continuous improvement.
• Serve as a strategic advisor to practice leadership on the effective use of knowledge, data, automation, and AI to improve efficiency, consistency, and service delivery.
• Propose and maintain processes and best practices that ensure high ‑ quality, complete, and accurate data, as well as effective sharing and utilization of the Firm ’ s knowledge and information assets.
• Research knowledge management tools, trends, and methods to continually enhance knowledge platforms, practice ‑ specific applications, and overall function effectiveness.

Manager, Knowledge Design – Integration

Project Manager

• Service Delivery: The Client Experience Team augments the traditional legal services provided to clients through proactive communication, actionable reporting, and strategic client satisfaction initiatives. The Client Experience Legal Project Coordinator is expected to:
• Work with lawyers and staff on high-volume matters to meet service expectations and address specific problems or opportunities to enable the firm to provide excellent, differentiated service
• Work with lawyers and staff to deliver service more efficiently, effectively, and profitably, including evaluating and developing new business process opportunities using technology, process improvement, legal project management, and alternative staffing
• Be willing and able to learn new technology tools (e.g., legal project management, data visualization, and document automation) to create efficiencies and add value to the client team
• Support the Legal Project Manager in onboarding and integration of new personnel to meet client needs
• Project Management: The Client Experience Team is responsible for managing numerous requests that affect the firm’s legal teams, the client’s legal operations team, and corresponding success metrics, requiring deft management of time and resources. The Client Experience Legal Project Coordinator is expected to manage their own tasks and to:
• Act as a point of contact for the matter team and responsible attorneys to intake new requests from clients, run conflict checks, and route work to timekeepers
• Assist with the implementation of project management frameworks which enable firm leadership to track progress against and adherence to the stated scope of work
• Integrate with client teams and become comfortable with legal concepts and terminology
• Support the tracking of key performance indicators (KPIs) for each matter to measure performance (e.g., budget requirements, staffing requirements, billing, time keeping, conflicts, waivers, and compliance with other outside counsel guidelines)
• Implement, and manage time entry code sets to facilitate gathering more detailed information about the workstream’s substantive legal work
• Edit and oversee upkeep of client-facing matter management sites while entering and maintaining accurate project data
• Client Communication: Understanding how and when to communicate with our clients helps build trust and strengthens the relationship.. The Client Experience Legal Project Coordinator is expected to:
• Provide consistent, positive interactions both within the firm and with the client, emphasizing an empathetic, solutions driven approach to client service
• Be responsive as a direct point of contact for the firm’s relationship attorney and their clients, fielding questions and escalating issues as necessary
• Help prepare for and attend business review meetings with the firm’s relationship attorneys and clients

Client Experience Legal Project Coordinator

• Collaborate with stakeholders across legal teams, business groups, and IT to define project scope, goals/requirements, deliverables, and success criteria.
• Develop comprehensive project plans, including charters, timelines, budget, and staffing.
• Conduct business analysis and feasibility studies/proofs of concept to identify and overcome potential project obstacles.
• Coordinate with security, legal, technical, and business teams to ensure compliance with industry regulations and standards.
• Serve as the primary point of contact for project-related inquiries and updates; ensure transparency and open communication channels throughout the project lifecycle.
• Take a relationship-centric approach to leading cross-functional teams comprising legal, IT, and professional support staff.
• Delegate tasks and responsibilities effectively, ensuring clear understanding of roles, next steps, and dependencies.
• Motivate and inspire team members to meet project milestones and deliverables as well as timeline and budget targets.
• Proactively communicate project status on milestones and deliverables via routine progress reports and EPMO reporting tools (Skyview, EPMO website, reports, etc.).
• Conduct regular team meetings with stakeholders (inside and outside our department) to track progress, address issues, communicate updates, manage expectations, and maintain team focus on the project objectives.
• Ensure clear expectations around operationalization and ownership at project conclusion.
• Maintain and archive project documentation and artifacts throughout the project lifecycle.
• Allocate personnel resources efficiently and with a mindfulness of competing priorities and workloads.
• Monitor project expenditures and adjust plans to maintain financial targets.
• Implement cost-saving measures and/or project team adjustments without compromising project quality or timelines.
• Identify potential risks and develop mitigation strategies to minimize impact.
• Monitor project activities for deviations from the plan and implement corrective actions; address conflicts and issues promptly, seeking resolution through collaboration and relationship-driven leadership.
• Escalate critical issues or roadblocks to senior management for timely intervention.
• Establish quality standards and performance metrics for project deliverables.
• Implement testing and validation processes to verify system functionality; coordinate user acceptance testing (UAT) and gather feedback for improvements.
• Document and track project changes, updates, and version control.
• Ensure compliance with contractual and security requirements.
• Oversee the deployment of legal software platforms/updates, and development of new solutions.
• Collaborate with IT teams to integrate new systems with existing workflows.
• Coordinate and conduct user training sessions to familiarize staff with new technologies.
• Monitor system performance and help troubleshoot technical issues as they arise.
• Prepare Help Desk documentation/knowledge base articles (if applicable).

Information Technology Project Manager

Security Analyst

• Patrol the firm’s networks, review security audits and logs, and regularly verify the cybersecurity controls in place as part of the firm’s Information Security Management System
• Participate in assessing the cybersecurity of the firm’s vendors and contractors as well as respond to client reviews of the firm’s cybersecurity posture
• Be prepared to respond nimbly and effectively to possible cyber incidents
• Provide incident investigation, handling and documentation; and ensure remediation steps timelines are understood
• Remain abreast of the latest cybersecurity news, including assessing the implications for the firm’s systems of newly-identified vulnerabilities
• Maintain expertise on the evolving tactics, techniques, and procedures of sophisticated malicious cyber actors
• Supports cybersecurity awareness program by explaining policies and best practices, developing training materials, and advising users on secure solutions to business problems

Cybersecurity Analyst

Data Analyst

• Partner with attorneys and clients to evaluate data needs and develop analysis strategies
• Obtain, structure, and manage raw datasets from various sources
• Analyze and evaluate data using advanced tools and reporting platforms
• Perform advanced data analytics to generate deliverables such as exposure analyses
• Design exposure analysis reports to identify key case strengths
• Organize data workflows for wage and hour analyses
• Communicate findings effectively to stakeholders
• Evaluate and recommend new technologies for data analysis
• Assist with analysis of potential CAFA removal
• Prepare putative class lists and perform random sampling analyses
• Support attorneys during motion practice, depositions, and trial preparation

Data Analyst – Class Action Defense

Legal Assistant

• Provide Litigation legal secretarial/administrative support to our Partners and Associates.
• Focus on client billing, new matter intake, revising contracts, file maintenance, client contact, coordinating schedules, making travel arrangements and providing secretarial and administrative assistance as needed.
• Draft, proof, edit, and prepare correspondence, legal documents, and court filings within strict deadlines
• Coordinate with docketing support teams and confirm accuracy of docketing deadlines
• Schedule and arrange resources for depositions, mediations, arbitrations, and trial preparation
• Effectively coordinate court filings with the West Coast Managing Clerk team
• Enter attorney time, process and review monthly bills. High focus on client billing including primary liaison for attorney with the Accounting Department as it relates to client bills
• Schedule appointments and maintain calendars; anticipate conflicts and proactively manage schedule changes.
• Make travel arrangements and set up conference calls
• Maintain correspondence and other legal documents, both paper form and in electronic format (through NetDocs document management system)
• Take initiative, with attorneys’ permission, to review and save e-mail, delegate to other parties or escalate to attorney for action as appropriate
• Respond to attorney/clients needs with a sense of urgency, ensuring resolution with appropriate follow-up, (e.g., via telephone, e-mail and in person)
• Work with attorneys to prioritize, organize and relieve them of administrative tasks
• Schedule messenger, overnight delivery or courier services as needed; provide assistance to other attorneys and staff on other projects as needed
• Maintain regular and consistent attendance and punctuality. Adhere to schedule by being timely on breaks, lunches and meetings.

Litigation Legal Assistant

Business Development Rep

• Develop a deep understanding of the Firm’s practice areas, including services, expertise, clients and competitors.
• Serve as a firm-wide 'connector' who helps attorneys network with each other
• Build strong business relationships with attorneys throughout the Firm
• Collaborate with key stakeholders to develop, execute, and track various business development projects including identifying opportunities and making recommendations to expand existing client work, and enhancing cross-selling opportunities within the Firm’s practice and industry groups
• Provide support for specific new business pursuits – including pitches, RFP responses and capabilities presentations
• Develop programs designed to enhance the service provided from the team including, creating custom proposal/RFPs, tracking opportunities and leads, calculating ROI on events and sponsorships, collecting experience data, and implementing a sales-focused CRM
• Monitor market, industry and competitive trends for Firm practice groups.
• Conduct research related to clients, prospects, industry segments and competitors
• Manage key practice group information, including experience, client profiles, market intelligence and contact lists
• Collaborate with members of the Marketing Department to develop new external marketing collateral and update content on Firm’s website
• Work with the Head of Public Relations & Strategic Communications to develop and raise practice area profiles through submission of rankings, surveys, league tables, sponsorships and practice group events
• Support other administrative functions as appropriate at the practice levels with direct and regular interface with other business services support teams

Business Development Manager – Employment

Recruitment

• Manage full-cycle recruiting for up to 10+ positions concurrently across multiple departments
• Build relationships with staff hiring managers to understand business needs, identify recruitment challenges, and execute innovative strategies to overcome them
• Develop a deep understanding of the firm’s culture, values, and strategic objectives, including an understanding of general business concepts and changing needs of the legal industry as a whole
• Think creatively to attract top legal talent through innovative sourcing and branding strategies
• Review and analyze candidate materials, assess their suitability, and gather information for managers to make informed and equitable hiring decisions
• Conduct initial screening interviews to assess candidate’s basic qualifications, confirm interest/motivation, manage expectations, and enhance candidate experience
• Keep hiring managers, candidates, and other stakeholders informed about recruitment progress, challenges, and outcomes in a timely manner
• Under the advisement of the staff talent acquisition recruiting manager, skillfully negotiate offer terms between candidates and hiring managers, draft offer letters, and work to influence a mutually positive outcome for both the firm and the candidate
• Support firm-wide talent acquisition branding by encouraging staff and attorneys to leverage their personal social media networks for talent acquisition purposes by sharing job openings, referrals, and testimonials to expand the firm’s reach and attract qualified candidates
• Contribute innovative ideas, business solutions, and new perspectives to continuously raise the bar for recruitment performance
• Seek opportunities to optimize recruitment processes and improve efficiency
• Maintain a fair, objective, and equitable approach throughout the recruitment process
• Demonstrate honesty, transparency, and ethical behavior in all interactions
• Protect candidate and firm confidentiality throughout the recruitment process
• Comply with legal requirements and adhere to the firm’s policies and procedures
• Partner with attorney talent acquisition team to assist with overflow work and projects as needed

Freelance Recruiter, Staff Talent Acquisition

Paralegal

• Serve as the central point of communication for litigation teams.
• Maintain accurate and up-to-date calendar systems.
• Oversee the creation, indexing, and ongoing maintenance of complex case files.
• Proofread legal memoranda for typographical accuracy; verify citations.
• Coordinate and manage court filings, ensuring compliance with jurisdictional requirements.
• Conduct advanced fact research and analysis.
• Manage specialized document collections and draft initial versions of discovery requests.
• Assist with document collection and tracking of electronically stored information.
• Conduct interviews with witnesses and custodians.
• Assist with all phases of mediation, arbitration, or trial proceedings.
• Provide on-site trial support and supervise junior paralegals during trial preparation.

Paralegal – Litigation

Social Media Manager

• Support the use and administration of the firm’s Relativity environment and related litigation support tools, including creating and configuring firm-standardized workspaces for case teams
• Assisting with document ingestion and preparation for review
• Manipulating and managing load files and associated metadata
• Creating custom views, layouts, and fields to support document review workflows
• Assisting with document searching, filtering, and data organization
• Preparing document productions and exporting final deliverables
• Performing quality control procedures for work performed within the platform
• Assisting with troubleshooting platform or workflow issues encountered by case teams
• Assist with advanced Relativity features and workflows, including email threading and analytics tools, near-duplicate identification and conceptual analytics, development and refinement of search criteria and reporting, and security access settings
• Utilize modern technology solutions such as Page Vault, X1 Social Discovery, PageFreezer/WebPreserver to capture social media and/or website/webpage content as identified by case teams
• Track and manage projects and enter time for work completed
• Actively participate in the firm’s practice support central queue to ensure coverage for all firm practice support requests
• Work with legal teams and Practice Support Project Managers to define parameters on projects and provide input and feedback related to data processing projects
• Understand, contribute, improve, and evangelize department practices and procedures.

Practice Support – Social Media Collections, Relativity Analyst

• Provide practice support project management to legal teams, including: Consultation with case teams and clients regarding e-discovery, including early case assessment, forensic collections, processing, culling and filtering, document reviews, productions, and database administration
• Create cost estimates, budgets and time estimates for the completion of various tasks over the course of discovery
• Collaborate and consult on preservation and collection of ESI, including communications with internal client information technology professionals, as required
• Provide and assist with technical support, including database design, loading data into review platforms, running searches and providing back-end operational support as needed
• Identify and engage third-party service providers, in conjunction with the Practice Support Director and/or Practice Support Manager
• Assist with developing and vetting applicable search terms and/or deployment of analytics as required on specific matters
• Assist with and develop appropriate document review protocols, direct document reviews
• Assist legal teams with preparations for CR 26 meet and confer conferences, and provide insight and/or samples of language for use in developing instructions for the production of ESI in response to discovery requests and/or inclusion within ESI court orders and/or protective orders
• Manage multiple matters and projects from collection through trial
• Understand, contribute, improve, and evangelize department practices and procedures
• Harness creativity and collaboration with team members to innovate and solve litigation support challenges
• Dedication to self-education regarding eDiscovery industry news, technologies, and other practice support topics
• Provide input and training to legal teams to promote understanding and acceptance of technology
• Provide visibility to legal teams as a “go-to” person for practice support solutions
• Advanced knowledge of Relativity and understanding of other eDiscovery platforms, including the integration of other eDiscovery platforms within Relativity
• Basic understanding of the Electronic Discovery Reference Model (“EDRM”) and various phases of litigation matters
• Work as a key member of the practice support department to improve firm-wide procedures and practices across the firm, including department initiatives and workload/workflow within the practice support department
• Provide off-hours support, as needed and necessary

eDiscovery Project Manager

Manager

• Define and execute the firm’s Records Management strategy
• Lead development of policies, standards, and procedures
• Establish goals, metrics, and reporting
• Act as subject matter expert to leadership
• Own end-to-end Records services delivery
• Oversee full records lifecycle
• Ensure SLA adherence and performance tracking
• Address service gaps and risks
• Lead, develop, and manage staff
• Oversee hiring, coaching, performance management
• Manage workload and resource allocation
• Build a high-performing team culture
• Ensure policy and regulatory compliance
• Partner with Legal and Risk teams
• Identify and mitigate risks
• Standardize practices across offices
• Drive automation and process improvements
• Evaluate and implement technology solutions
• Partner with IT on enhancements
• Promote transition to electronic records
• Act as liaison across departments
• Support onboarding and education
• Represent function in firm initiatives
• Drive adoption of best practices

Records Management Manager

Security Engineer

• Develop a deep understanding of the TCPS and Healthcare practice groups, including services, expertise, clients, and competitors; develop a working understanding of the firm’s practice areas; and serve as a firmwide connector who helps lawyers network with each other.
• Lead the development of pitches, proposals, RFP responses, and other client presentations for the TCPS and Healthcare Practice Group.
• Support TCPS and Healthcare lawyers in client relationship development efforts, including preparation for client meetings, follow-up from events, and identifying opportunities to expand work with new and existing clients.
• Collaborate with the Events Team to plan, execute, and follow up on events, webinars, seminars, and conference sponsorships.
• Conduct and monitor client, prospect, market, industry, and competitive trends for TCPS’ and Healthcare’s practice areas and translate insights into actionable plans, such as targeting new industries or cross-selling opportunities with other practice groups.
• Manage and draft submissions to legal directories and industry awards (e.g., Chambers, Legal 500, and practice-based awards) for the TCPS and Healthcare Practice Groups.
• Collaborate with the Marketing Team to develop external marketing collateral and update content on the firm’s website.
• Manage and maintain key practice group information (experience, client profiles, market intelligence, and contact lists) and leverage the firm’s CRM and experience management systems by proactively soliciting and tracking contacts, activities, and experience.
• Build strong business relationships with lawyers throughout the firm.
• Support and collaborate with other business services teams, as appropriate.
• Support the BD team with ad hoc tasks, as needed.