Equinix

Program Manager

• Designs and executes enablement programs that build organizational capabilities, improve ways of working, and drive adoption of processes, tools, and methodologies.
• Partners with Enablement Business Partners and functional leaders to identify capability gaps and deliver scalable solutions aligned to transformation initiatives and proficiency goals.
• Manages programs across the full lifecycle—from discovery through implementation and sustainment.
• Develops enablement proposals aligned to business priorities, capability needs, and strategic learning objectives.
• Coordinates cross-functional contributors and ensures readiness for rollout.
• Partners with Enablement Services for logistics, production, and delivery.

GTM Proficiency, Transformation Enablement Program Manager

Chief Marketing Officer

• Own the development and maintenance of design guides spanning planning, implementation, performance, segmentation, and troubleshooting.
• Produce high-quality technical content including videos, demos, deployment guides.
• Lead technical enablement programs for global sales teams and channel partners.
• Build and maintain high-quality RFP response content and technical field resources.
• Serve as a senior technical point of contact for strategic customer engagements.
• Deliver rigorous competitive analysis across direct and indirect competitors.
• Feed product development with actionable insights grounded in hands-on experience.

Product Marketing Director

Customer Success Manager

• Leverages data and technology to support the sales organization, diagnose issues, and design solutions.
• Partners with Customer Success, Commercial, Sales, and CRO leadership to identify and prioritize high-impact customer lifecycle process improvements aligned to retention and growth objectives.
• Develops lightweight business cases and ROI assessments to inform prioritization decisions.
• Collaborates cross-functionally to translate strategic initiatives into clear process, policy, and system requirements.
• Leads design and documentation of global process standards across key customer lifecycle domains (e.g., onboarding, health management, customer engagement, renewal planning, expansion motions, advocacy, and churn management).
• Establishes governance structures and ensures consistent global adoption of standardized customer success processes.
• Measures impact of changes using defined success metrics and drives iterative refinement.
• Acts as a trusted advisor to Customer Success and CRO leaders on customer lifecycle effectiveness, retention, and growth opportunities.

Global Process Owner – Customer Success

Operations

• Leverages data and technology to support the sales organization, diagnose issues, and design solutions.
• Partners with Partner Sales, Channel, Alliances, Marketing, Commercial, and CRO leadership to identify and prioritize high-impact partner process improvements aligned to revenue objectives.
• Helps define and refine scalable operating models across partner-led motions including partner sourcing, co-sell, deal registration, partner opportunity management, and partner renewals.
• Develops lightweight business cases and ROI assessments to inform prioritization decisions.
• Collaborates cross-functionally to translate strategic initiatives into clear process, policy, and system requirements.
• Leads design and documentation of global process standards across key partner lifecycle domains.
• Defines roles, responsibilities, stage criteria, and handoffs across Partner, Sales, Marketing, Commercial, and Operations teams.
• Establishes governance structures and ensures consistent global adoption of standardized partner processes.
• Drives continuous improvement by identifying breakdowns, root causes, and opportunities for simplification.
• Partners with various teams to execute prioritized initiatives and supports rollout of new partner programs.

Global Process Owner – Partner Operations

Vice President

• Own the global partner program vision and multiyear roadmap —recognize value creation across the customer lifecycle and diverse partner business models (reseller, MSP, integrator, distributor).
• Define designations, specializations, and capability tiers with measurable value realization for customers and partners.
• Set the profitability thesis and incentive strategy (rebates/bonuses, lifecycle earnings, co‑sell attach), ensuring predictability and regional adaptability while driving mix toward strategic offers.
• Lead global program launches and transitions —governance, critical path, field readiness, partner comms, and phased deployment—partnering with IT, Finance, GTM Ops, Partner Marketing, and Legal, for on‑time, high‑quality releases.
• Work with PXM leader on the roadmap for partner‑facing tools including requirements, UX, testing, and adoption KPIs for partners, distributors, and account teams.
• Institutionalize co‑design and listening mechanisms (advisory boards, beta programs, partner councils) to validate program changes and strengthen trust with top partners and distributors.
• Align with Global Partner Sales and field leadership on annual plans, recruitment motions, and through‑partner demand generation, ensuring coverage and competency for strategic plays.
• Champion small & midsize partner success with tailored paths, enablement, and economics; remove “big‑partner bias” and expand ecosystem capacity.
• Deliver Sales Acceleration Programs for all Partner Architypes aligned to overall Partner Program.
• Define and track program KPIs (profitability, mix/attach, lifecycle value, competency ramp, time‑to‑earn, partner NPS) via standardized dashboards; drive continuous improvement with data‑backed decisions.
• Ensure policy integrity and audit readiness across certifications, specializations, compliance, and program notifications; maintain global consistency with localized execution.
• Build and lead a high‑performing global team to attract, develop, and retain senior leaders; set a culture of clarity, speed, and accountability.

Vice President, Global Partner Programs

• Define and execute Equinix’s overall partner experience strategy and corresponding requirements, dependencies, resourcing and investments required across each of the different routes-to-market
• Own the end-to-end deal registration program from design, rules of engagement, governance and dispute resolution
• Evaluate and onboard a Channel SaaS offering to bridge the gap between near-term needs and long-term in-house solution
• Develop a multi-year enablement roadmap for trainings and certifications across the partner eco-system.
• Define and track metrics and KPIs to assess the effectiveness of partner enablement programs and tools.

Vice President, Global Partner Experience

Communications

• Develop and lead the global communications strategy and approach for the seller audience
• Drive alignment around the 'One GTM' vision
• Create scalable communication frameworks, channels, and cadences
• Support executive communications for regional Sales SVPs and senior GTM leaders
• Continuously evaluate communication effectiveness and optimize based on feedback

Senior Manager, Seller Communications

• Apply acquired job skills to work on tasks that encompass all learnings and training from current level whilst building out and working on more complex duties over time.
• Focus will be on semi-routine tasks within standard operating procedures; however, applicants need to be flexible to and open to change as the workload may evolve to new customer requirement.
• This position provides support to the overall team, including leading shifts with newer and less experienced colleagues.

Data Center Operations Engineer III

Director

• Leads global technical categories across Major Capital Equipment (MCE)
• Defines global category vision and playbooks across electrical, mechanical, and critical systems
• Builds diversified supplier capacity and drives pre-buy strategies
• Ensures suppliers deliver commissioning-ready systems
• Owns global frameworks and commercial strategy across all technical categories.

Technical Global Categories Director

• Drive the evolution of Digital Workplace Operations toward an automated, intelligence-driven operating model
• Identify and eliminate manual operational work through automation, workflow redesign, and improved tooling
• Define success metrics for automated workflows and drive adoption to reduce manual intervention and improve service stability
• Simplify operational processes to improve service reliability and efficiency
• Establish practices that support faster issue detection, resolution, and prevention
• Design and implement automation across workplace workflows including service requests, access provisioning, device remediation, and common user issues
• Introduce and apply automated remediation and intelligent tooling to reduce operational toil and improve service stability without manual intervention
• Enable self-service capabilities for employees to resolve common issues independently

Principal Lead, Digital Workplace Intelligent Operations

Chief Operating Officer

• Manage a complex and demanding calendar and travel schedule
• Act as a strategic gatekeeper for the COO's time
• Arrange business travel and prepare itineraries
• Liaise with senior executives and external stakeholders
• Propose and implement inbox management approaches
• Develop meeting materials and organize meetings
• Support strategic projects and employee engagement initiatives
• Raise purchase orders and manage approvals

Executive Assistant, Chief Operating Officer – Digital

• Shape and advance global public policy and regulatory strategies
• Engage at high levels with government
• Represent the company externally on public policy matters
• Provide strategic advice to the Board and senior leadership
• Lead development of global PPGA strategy
• Design offensive and defensive public policy strategies
• Build and lead a high-performing PPGA organization

VP Public Policy – Government Affairs

Full-stack Engineer

• Define and drive end-to-end architecture across network and software platforms, including control plane, data plane, telemetry, APIs, automation, and operations
• Act as architect-of-record for critical platforms and initiatives, collaborating with peer architects on shared systems and boundaries
• Provide architectural leadership across network control systems, infrastructure software (OEM / ODM / open networking), and observability platforms
• Guide engineering teams and tech leads on architecture, design patterns, and implementation; lead architecture and design reviews
• Drive software platform architecture with a system-level perspective, ensuring scalability, resilience, and operational excellence
• Shape design across control plane systems, telemetry and observability pipelines, and network platforms
• Champion automation-first design and strong operational practices
• Own architectural strategy from long-term vision through delivery and steady-state operations
• Translate business needs into architectural direction and clearly communicate trade-offs to senior stakeholders
• Partner cross-functionally to improve platform quality, operability, and readiness
• Drive adoption of AI-driven capabilities where relevant
• Act as a senior escalation point for complex, cross-domain technical issues
• Provide architectural leadership during critical incidents and ambiguous problem spaces
• Leverage data-driven insights to accelerate diagnosis and resolution
• Establish and evolve architectural governance, standards, and best practices with peer architects
• Ensure consistency across platforms while enabling team autonomy and addressing technical debt
• Promote responsible and scalable integration of AI capabilities
• Drive efficiency through automation, standardization, and simplification
• Define and track metrics for system health, performance, and architectural quality
• Influence outcomes across engineering, product, and leadership through technical expertise and collaboration
• Act as a trusted technical advisor to senior leadership
• Represent Equinix externally and contribute to industry standards, innovation, and emerging technologies

Senior Principal Engineer, Product Software

• Set and model a high bar for technical excellence, fostering a culture of quality, innovation, transparency, and continuous improvement
• Lead the adoption and evolution of platform engineering, infrastructure, and DevSecOps practices
• Champion developer productivity and experience, including the vision for internal developer platforms
• Partner with product and engineering teams to define and evolve full‑stack development practices aligned with business strategy and growth
• Provide architectural leadership through collaboration and influence to ensure scalable, coherent platforms and clear boundaries between platform and application responsibilities
• Collaborate cross‑functionally to integrate risk awareness and operational resilience into the development lifecycle
• Mentor and guide principal and senior principal engineers, supporting growth, alignment, and technical excellence

• Reporting to the VP GTM Readiness, this role is responsible for leading a team responsible for designing, building and executing innovative enablement programs that provide CRO roles including our partners with enablement across high priority processes, tools and sales plays to support customer/partner engagements and increase field effectiveness.
• Own the enablement strategy, for all key CRO org roles including partners globally, which involves collaborating with the Enablement Business Partners, GTM Operations leadership and Product Marketing to identify priorities and requirements for providing high quality and high impact enablement programs.
• Establish and develop proficiency frameworks for key CRO role persona's in order to invest in the continual development of skills, knowledge and acumen for those key roles.
• In partnership with the Enablement services leader, establish and lead a process for enablement intake that involves the Enablement Partners in order to best prioritize enablement resources and align to key business stakeholders.
• Create a strategy and cadence for assessing enablement program effectiveness based on metrics, user feedback, and Enablement Partner insights and leverage these findings to continually refine and evolve enablement programs to drive maximum engagement.

GTM Proficiency, Transformation Enablement Program Manager

Product Marketing Director

Global Process Owner – Customer Success

Global Process Owner – Partner Operations

Vice President, Global Partner Programs

Vice President, Global Partner Experience

Senior Manager, Seller Communications

Data Center Operations Engineer III

Technical Global Categories Director

Principal Lead, Digital Workplace Intelligent Operations

Executive Assistant, Chief Operating Officer – Digital

VP Public Policy – Government Affairs

Senior Principal Engineer, Product Software

Senior Principal Engineer, Product Software

Director of Enablement Programs