Gainwell Technologies

Chief Marketing Officer

• own the integrated campaign portfolio for all Gainwell solutions targeting state Medicaid and public health agencies
• translate Product Marketing’s messaging/positioning into modular, multi‑channel campaigns and 'campaign kits'
• orchestrate execution with Content, Creative Services, Corporate Communications, and the India‑based Marketing Operations team
• measure and optimize for engagement, pipeline, influence, and RFP outcomes
• Build and manage the end‑to‑end campaign portfolio across all solutions
• set quarterly release plans aligned to Product roadmaps and growth priorities
• Convert solution positioning into persona‑centric narratives, offers, CTAs, and journeys
• Produce reusable kits for state adaptation
• Lead intake/prioritization; brief Content, Creative, and MOps
• manage timelines; ensure on‑brand delivery
• Co‑plan with ABM Sr. Managers; gather field feedback
• maintain a searchable asset library with version control
• Launch and optimize multi‑channel programs across web, microsites, webinars, events, digital ads, LinkedIn, and email
• Test and iterate creative, offers, and targeting
• Supervise junior members of the team
• Define KPIs by solution; partner with MOps to implement tracking; instrument dashboards; run A/B tests; report impact
• Own the solution‑campaign budget; manage external partners as needed

Director, Marketing

Business Analyst

• Serve as a primary point of contact for the business unit’s change requests.
• Document business requirements, process maps, decision points, and operating procedures in clear, business-friendly language.
• Identify and recommend process improvements to increase efficiency, accuracy, and controls, support implementation and measure results.
• Facilitate recurring business reviews (e.g., bi-weekly) to align priorities, timelines, risks, and readiness.
• Coordinate client and internal meetings: build agendas, capture meeting minutes, and track action items to closure.
• Prepare and deliver recurring and ad hoc reporting; validate data outputs with business owners and explain key drivers and variances.
• Support change adoption by helping create training materials, updating manuals, communicating changes, and gathering feedback post-implementation.
• Promote collaboration and accountability across teams; escalate issues and recommend options when tradeoffs are required.

Senior Financial Business Analyst

• Apply analytical expertise to harness the power of data and technology in support of our mission
• Serve as a lead analyst for complex, multi‑system claims and financial processing activities
• Develop a deep understanding of end‑to‑end medical claims and financial processes
• Evaluate data, confirm systems are performing within expected parameters, and identify processing issues
• Analyze data to identify adverse trends, anomalies, and opportunities for improvement
• Partner with supervisors and managers to support operational data analysis
• Analyze, design, document, and recommend enhancements to business processes
• Apply analytical and relational database tools such as Excel, Access, and SQL
• Collaborate with other Business Analysts across multiple functional areas
• Engage directly with state client stakeholders on data‑related issues

Senior Business Analyst – Medicaid

General

• Creates and implements complex project definitions, schedules, budgets, and objectives for a large sized or multiple projects of high complexity
• Gains concurrence, approval, and consensus from stakeholders regarding the various project aspects
• Identifies appropriate resources and staffs projects
• Organizes project team(s) members to ensure communication and understanding of deadlines, assignments and objectives
• Acts as the point of contact with client project management
• Manages costs, schedules and quality by overseeing project deliverables
• Oversees the ongoing review of project(s) status; identifies risks
• Develops, recommends and implements risk mitigation solutions
• Participates in proposal efforts and sales calls

PMO Lead

Analyst

• Help create the power in Gainwell’s processes as we develop purpose-built technologies and solutions that yield better health and human services outcomes
• Share your expertise as you support the Business Process Services team in claims processing that adheres to policy guidelines
• Meet production and quality requirements established by clients for timely claims processing
• Use policy guidelines and criteria established by leadership to evaluate why a claim errored and make an adjudication decision

Provider Enrollment Analyst

Systems Engineer

• Head up technical teams for database applications software
• Oversee relationships between architects and developers
• Write design, coding and testing documentation
• Provide technical consulting for complex projects
• Mentor and support junior developers

Advisor Batch Developer – UNIX/LINUX/C/Provider Systems

Communications

• Develop and execute a proactive communications strategy that builds trust, increases brand visibility, and enhances Gainwell’s reputation with key public-sector and healthcare audiences.
• Drive thought leadership that positions Gainwell as a modern, mission-driven partner for Medicaid transformation—fast-tracking our presence in national and industry media.
• Move quickly from strategy to execution, using agency partners, rapid content development, and strong narrative instincts to seize timely opportunities.
• Craft compelling, high-impact communications for company leaders, including the CEO and CMO—LinkedIn posts, op-eds, remarks, and media soundbites.
• Develop a drumbeat of external messaging tied to news moments, policy shifts, and Gainwell’s innovation efforts (e.g., AI, analytics, pharmacy carve-out, provider modernization).
• Partner with growth marketing, government relations, and campaign teams to embed messaging into events, campaigns, and legislative outreach.
• Oversee public relations agency relationships and drive media results across trade, national, healthcare, tech, and state policy press.
• Pitch and place stories that reflect Gainwell’s unique value in the Medicaid space—particularly related to access, cost containment, and care quality.
• Serve as a key advisor and hands-on partner in issue response and reputation risk management.

Senior Director, Communications

Customer Success Manager

• Lead product demonstrations and provide support and thought partnership for opportunity meetings
• Partner closely with the sales and product teams to offer strategic guidance in understanding state objectives
• Lead Product RFP requirements review and content writing for RFPs
• Convey customer requirements to various teams for a seamless customer experience
• Lead monthly user groups with key state stakeholders and internal leadership

Provider Solutions Customer Success Lead

Full-stack Engineer

• codes, tests, debugs, implements, and documents programs
• assists in the modification of company products and/or customer/internal systems to meet the needs of the client and/or end-user
• gathers information from the system, analyzes program and time requirements, and prepares documentation to change existing programs
• researches and analyzes existing systems and program requirements, under periodic supervision
• designs programs for projects or enhancements to existing programs
• writes specifications for programs of low to moderate complexity
• assists in resolving production support problems
• develops and suggests alternative approaches to resolving problems
• develops test plans to verify logic of new or modified programs
• identifies issues as appropriate
• creates appropriate documentation in work assignments such as program code and technical documentation
• conducts quality assurance activities such as peer reviews
• remains abreast of and researches industry technical trends and new development to maintain current skills and remain current with industry standards

Batch Developer – LINUX, C, SQL

Graphics Designer

• Design digital ads for LinkedIn, Demandbase, Influ2, Google Display, and other paid media.
• Create campaign assets such as landing pages, banners, and social graphics.
• Develop visuals for thought leadership and demand generation, and ensure all outputs are optimized for performance and brand consistency.
• Design collaterals including white papers, case studies, blogs, infographics, and brochures.
• Translate complex technology and healthcare content into clear visuals, and collaborate with teams to build assets that drive awareness, engagement, and sales.
• Create sales materials such as pitch decks, proposals, and customer-facing collateral.
• Design executive presentations with strong storytelling and polished layouts, and support urgent leadership requests with fast, accurate design execution.
• Design landing pages aligned with conversion best practices, work with web and content teams to ensure pages are user-friendly and campaign-driven, and provide visuals for websites, blogs, resources, and microsites.
• Maintain consistent brand application across all materials, ensure accuracy, accessibility, and high production quality, and refine existing assets to improve impact and structure.
• Deliver high-quality work quickly without compromising standards, manage multiple design requests across teams, interpret briefs effectively while recommending design approaches, and work independently while keeping stakeholders aligned.

Senior Graphic Designer

• Conduct virtual and in-person provider site visits to verify enrollment information and ensure compliance with state and federal Medicaid requirements.
• Guide healthcare providers through the site visit process, documenting observations, communicating findings, and coordinating follow-up activities when corrective actions are required.
• Deliver provider education and training sessions on Medicaid policies, enrollment requirements, billing practices, and program-specific initiatives.
• Serve as a trusted resource by assisting providers with complex billing, policy, and operational questions while fostering strong professional relationships.
• Proactively engage providers throughout your assigned region to improve provider satisfaction, support compliance efforts, and promote successful participation in Missouri Medicaid programs.

Provider Field Representative

• Combine deep medical coding expertise with strong business analysis capability to support healthcare system operations and implementations
• Act as a bridge between operational areas, delivery teams, and client stakeholders, ensuring that coding, billing, and policy requirements are clearly defined, accurately implemented, and well documented
• Play a key role in strengthening alignment between functional areas and delivery, translating complex concepts into clear, actionable guidance that supports both system solutions and day-to-day operations for Medicaid programs
• Develop and own structured solution artifacts and operational deliverables that define coding, billing, or policy-related changes, driving them end-to-end from initial definition through review, coordination, testing alignment, implementation, and closure
• Elicit, document, and manage business, functional, and operational requirements, translating complex medical coding and billing concepts into clear, actionable deliverables
• Author and maintain claims processing instructions, policy documentation, and operational guidance in clear, plain language to support both internal teams and client stakeholders
• Analyze coding, billing, and claims-related processes and system impacts, ensuring alignment across functional areas and with technical solutions
• Serve as a bridge between operations, Business Analysts, and delivery teams, ensuring consistent understanding and application of coding and policy requirements
• Participate in and support requirements workshops, design sessions, operational discussions, and client walkthroughs
• Ensure adherence to established standards, templates, and documentation practices across all deliverables
• Maintain project coordination and communication activities, including capturing and distributing meeting outcomes, tracking status of work items, and providing updates to Project Managers, Business Leads, and stakeholders
• Provide guidance to other BAs and functional teams on coding, billing, and policy-related topics, strengthening consistency across the team

Senior Business Analyst, Medical Coding – Policy

Pharmacist

• Conduct clinical evaluations of medication therapy and review prior authorization requests using PDL criteria
• Facilitate peer-to-peer discussions with providers regarding prior authorization decisions
• Collaborate with prescribers and internal teams on clinical consultations and targeted interventions
• Support call center operations by providing clinical guidance and assisting with provider/member communications
• Serve as a subject matter expert for pharmacy-related questions across the organization
• Contribute to quality improvement initiatives and program enhancements
• Maintain clinical expertise and collaborate with cross-functional teams on pharmacy best practices
• Provide input on drug utilization reviews and formulary management
• Support Medicaid Drug Rebate Program operations and assist with state pharmacy audits
• Deliver training to pharmacy providers and contribute to reporting and administrative activities

Clinical Pharmacist Advisor

Security Analyst

• Apply RBAC and IAM expertise to support role design, access governance, and identity lifecycle processes.
• Lead requirements elicitation and documentation, translating business needs into clear functional and technical specifications.
• Perform access and role modeling, including analysis of current (“as-is”) processes and design of optimized (“to-be”) role structures.
• Facilitate stakeholder communication and workshops to align business, security, and technical teams on access policies and solutions.
• Support testing and validation activities, including UAT, to ensure RBAC implementations meet business, security, and compliance requirements.

Senior Business Analyst – Security Specialist

SDET

• Define testing strategy, scope, and schedules for large-scale projects.
• Apply domain knowledge of Immunization Information Systems (IIS) and public health workflows to testing approaches.
• Develop and implement standard Test CoE processes, templates, and guidelines.
• Supervise and manage work allocation, demand management, and resource capacity.
• Monitor productivity and bandwidth to ensure seamless delivery across multiple projects.
• Manage project scope, issues, and changes; conduct risk assessments.
• Drive root cause analysis for defects and implement defect prevention strategies.
• Ensure day-to-day client management, service delivery scope, schedule, and quality.