Gartner

Account Executive

• Account management with an outcome of increased customer satisfaction and an increase in retention and account growth
• Mastery and consistent execution of Gartner’s sales methodology
• Account planning and territory management
• Managing forecast accuracy on a monthly/quarterly/annual basis
• Maintaining competitive knowledge and focus
• In-depth knowledge of Gartner’s products and services

Account Executive, LE/GE, GTS

Customer Success Manager

• Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices ensuring they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growth
• Introduce Gartner services and capabilities to new clients and communicate value to decision makers
• Facilitate client calls and engagements to surface client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership
• Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients
• Conduct regular reviews of client book of business looking into performance and key client engagement metrics

Client Success Associate, Spanish Speaking

• Build trust-based value-added relationships with C-Level prospects to uncover critical priorities
• Develop new business opportunities within existing accounts, owning the full sales cycle from prospecting to close
• Conduct calls with C-Level prospects to qualify, showcase capabilities, and close the business
• Collaborate with internal partners to bring Gartner to life through portal walkthroughs and proof of concepts
• Continually build a pipeline of high-quality opportunities to deliver against sales metrics ensuring KPIs are met
• Deliver against the assigned annual quota for your territory

Account Executive – Midsize Enterprise

Attorney

• Responsible for negotiation of main contract agreements and all attendant contractual instruments
• Answering internal sales general contracting questions
• Providing assistance to internal pricing and proposal support resources
• Supporting the North America Public Sector Team efforts in the U.S. and Canadian State & Local Public sector market(s)
• Read, analyze, assess and communicate guidance on RFQS/RFPs, Commercial Non-Disclosure Agreements, Transactional Agreements and Contract Agreements
• Review and negotiate Contracts, Purchase Orders and Modifications
• Conduct “issue specific” and “new hire” training for Sales and Consulting
• Answer inquiries from and propose problem resolution for Gartner’s Accounts Receivable issues
• Interface/dialog with clients to discuss acquisition solutions and/or resolve/explain issues
• Provide advice on general and public sector legal issues

Associate Contracts Director, Legal Dept

Sales

• Attract, lead, coach and develop a team of quota-bearing associates to drive revenue for Gartner
• Achieve or overachieve financial targets
• Develop and execute strategy for achievement of business results tied to overall sales strategy
• Attract and retain top talent within sales team
• Drive high activity by conducting team prospecting sessions with direct reports
• Ensure each team member is capable of developing and maintaining C-level relationships
• Provide leadership through effective communication of the global strategy
• Coach and develop direct reports on a regular basis
• Improve the team's success through effective leadership and mentorship
• Take ownership for own professional growth and support the team's professional growth

Sales Manager

IT Support

• Manage 25-30 member relationships, participates in account planning with Gartner Leadership Client Managers and Account Executives
• Assist members to achieve their Mission Critical Priorities by leveraging the appropriate Gartner assets
• Leverage subject matter expertise to create service solutions for the members and multi-member accounts
• Define and deliver innovative solutions by assessing member needs and developing a customized engagement plan in accordance with overall product strategy and deliverables
• Define and conduct on-site briefings for clients at their location in support of key initiatives
• Participate in all phases of the member lifecycle: pre-sale, on-boarding, relationship management, delivery, review, and renewal
• Responsible for member retention and for contributing toward growth in the region through direct support of Gartner Sales in prospect cultivation, account plan development and value demonstration activities
• Host and/or participating in periodic onsite member activities, including workshops, research analyst visits (where appropriate), round tables, and webinars (in collaboration with Gartner Research)

Executive Partner, Enterprise Architecture, Innovation

Procurement

• Establish strong relationships with stakeholders; building a robust understanding of mission critical priorities and requirements across spend categories and suppliers
• Work collaboratively with geographically dispersed stakeholders to develop strategic category plans for IT Software, Subscription and Mobility categories
• Serve as the Procurement SME for your stakeholders and guide them on strategic sourcing and operational procurement processes
• Lead cross-functional teams through a disciplined sourcing process
• Present compelling business cases to influence decision-makers at all levels of the organization

Procurement Category Manager

Business Development Rep

• Seek out and drive new business opportunities with new-to-Gartner organizations across your territory, from initial client outreach to close, targeting Large Enterprise organizations.
• Convert viable prospects into active Gartner clients, owning the full sales conversation and negotiation, through to the transition of new clients to the account management team.
• Continually build a pipeline of high-quality opportunities to deliver against your sales metrics ensuring KPI’s are met.
• Align the right combination of insight, guidance, and practical tools to bring value to the partnership.
• Quota responsibility for your assigned territory.
• Manage complex high-revenue sales across matrix and diverse business environments.
• Own forecasting and account planning on a monthly/quarterly/annual basis.

Business Development Executive – Large Enterprise – GBS HR Practice

Artificial Intelligence

• Conduct research and analysis on the AI services and related broader services markets
• Deliver insightful and actionable advice to clients in a variety of roles within the high-tech industry
• Create innovative, thought provoking, and highly leveraged “must-have insights” content
• Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests
• Provide clients and prospects with actionable advice aligned to their designated content area

Senior Director Analyst – AI Services

• Partner with clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices
• Deliver value to decision makers and drive Gartner growth by working as part of a service team
• Identify client priorities and understand how to align Gartner's resources to provide best in class service
• Collaborate with internal Gartner stakeholders to drive service delivery & business results
• Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and growth

Client Success Associate – New Graduates, Early Career

• Manage client accounts with a focus on customer satisfaction, retention, and growth
• Responsible for a quota of $800,000+ contract value within major client accounts
• Master Gartner’s sales methodology and perform account planning
• Maintain competitive knowledge and forecast accuracy

Senior Account Executive, High Tech Global Enterprise

Manager

• Design Security Architectures: Architect and document secure solutions for enterprise environments, including applications, networks, and hybrid cloud systems, ensuring alignment with industry best practices
• Develop Comprehensive Strategies: Create security strategies tailored to organizational objectives, with a focus on scalability, resilience, and adaptability to emerging threats
• Secure Cloud Architectures: Design robust cloud architectures for AWS, Azure, and Google Cloud, incorporating secure access, encryption, and compliance measures
• Optimize Enterprise Security: Recommend tools and processes to enhance incident response capabilities, data protection, and threat detection
• Provide Deployment Oversight: Offer guidance during the implementation of architectural designs, ensuring adherence to security frameworks and strategic objectives
• Collaborate with Stakeholders: Work with cross-functional teams, including IT, compliance, and business units, to ensure architectural designs align with regulatory and business requirements
• Assess and Advise: Conduct detailed cloud security assessments, ensuring alignment with industry frameworks such as NIST CSF, ISO 27001, COBIT, GDPR, HIPAA, and CMMC. Provide actionable recommendations to address gaps and enhance security postures
• Design Secure Cloud Environments: Develop and implement cloud-native security architectures for platforms like AWS, Azure, and Google Cloud, incorporating zero-trust principles, identity and access management (IAM), and data encryption strategies
• Optimize Cybersecurity Programs: Lead initiatives to improve incident response plans, vulnerability management, and compliance strategies, driving resilience against emerging threats
• Harness Emerging Technologies: Evaluate the implications of AI, machine learning, IoT, and blockchain for cloud security, incorporating these innovations into client strategies
• Deliver Client Value: Collaborate with stakeholders to identify risks, implement remediation strategies, and ensure compliance with evolving regulatory landscapes
• Develop Best Practices: Create and implement cloud security policies, IT controls, and governance frameworks tailored to organizational needs
• Educate and Empower: Train client teams on cloud security best practices, fostering a culture of proactive risk management and awareness

Engagement Manager, IT Strategy, Cyber

• Lead prospect and/or client calls to understand client priorities and challenges and articulate the value of Gartner’s renowned products and services.
• Understand and communicate Gartner services and capabilities to prospective clients and demonstrate value to decision makers.
• Collaborate with our Sales teams on how to effectively demonstrate Gartner products and resources to prospects or clients to increase likelihood of engaging and purchasing a license.
• Communicate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to prospects and clients.
• Research prospective and existing companies, C-Level executives, business trends, and competitive intelligence to prepare relevant and tailored Gartner resources to drive impact.

Analyst

• Create innovative, thought provoking, and highly leveraged “must-have insights” content
• Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act
• Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward
• Demonstrate thought leadership in establishing Insights positions across a team of analysts
• Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda
• Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights
• Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions
• Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings
• Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business
• Provide high quality and timely content peer review
• Build credibility as an industry expert to represent Gartner insights, methodology and strategy
• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community
• Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery
• Be a mentor and a coach by supporting more junior team members
• Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions

Senior Director Analyst, CIO Insights

Human Resources

• Manage intake and prioritization to maintain HR Technology roadmaps and value realization metrics.
• Heavy focus on Workday delivery.
• Ensure all initiatives are well organized, effectively scoped.
• Anticipate risks and actively manage issues in delivery.
• Promote Agile best practices across multiple delivery teams and IT partners to ensure streamlined delivery practices.
• Lead & develop a team of program managers who effectively plan, organize and execute initiatives.
• Manage the financials for HR Technology (SW cost, internal & external labor), including vendor contracts and renewals.
• Develop strategic communications intended for executive leaders and large audiences.
• Establish a culture of data driven operational excellence for the HR Technology organization.

Account Executive, LE/GE, GTS

Client Success Associate, Spanish Speaking

Account Executive – Midsize Enterprise

Associate Contracts Director, Legal Dept

Sales Manager

Executive Partner, Enterprise Architecture, Innovation

Procurement Category Manager

Business Development Executive – Large Enterprise – GBS HR Practice

Senior Director Analyst – AI Services

Client Success Associate – New Graduates, Early Career

Senior Account Executive, High Tech Global Enterprise

Engagement Manager, IT Strategy, Cyber

Client Success Associate, Spanish Speaking

Senior Director Analyst, CIO Insights

Senior Director – Strategy & Operations, HR Technology