GE HealthCare

Director

• Lead, inspire, and support a global team of Neuro MR scientists and clinical experts in developing impactful Neuro MRI applications across field strengths and platforms (1.5T, 3.0T, 7.0T).
• Define, communicate, and execute GE HealthCare’s strategic roadmap for Neuro MR applications.
• Coordinate and prioritize team activities, fostering an environment that values diverse perspectives, continuous learning, and cross-cultural collaboration.
• Build and strengthen a global Neuro MR community—including customers, academic collaborators, post‑processing partners, and scientific societies.
• Identify and drive external research partnerships and grant opportunities (e.g., NIH, IHI) aligned with strategic goals.
• Support clinical neuro and neuroscience customers and contribute to customer satisfaction initiatives for the GE HealthCare installed base.
• Advocate internally for Neuro MR priorities and advise product teams on enhancements to hardware and software platforms for current and future systems.
• Stay informed of advances in neuroimaging, neuroscience, psychiatry, neurosurgical planning, and emerging clinical needs to shape GE HealthCare’s strategic direction.
• Strengthen long‑term team capabilities through recruitment, development, mentorship, and training.
• Collaborate with GE HealthCare marketing teams to develop Neuro MR collateral and educational materials.

Director, Neuro MR

Support Engineer

• Coordonner les actions et la communication avec les clients afin de résoudre les problématiques liées aux produits, à la configuration et aux applications des solutions HAC.
• Prendre les appels clients
• Identifier les problématiques rencontrées
• Résoudre à distance les incidents de type L2
• Rechercher et résoudre les problèmes impliquant tous les aspects des solutions HAC
• Transmettre aux équipes concernées les informations nécessaires à la correction des problèmes de configuration
• Assurer la coordination de l’équipe sur les résolutions.

Support Technique HAC

Compliance

• Build, lead, and develop a high-performing trade compliance organization across China
• Attract, mentor, and retain top talent, fostering a culture of accountability, collaboration, and continuous improvement
• Define and execute China trade compliance strategy aligned with global policies and business objectives
• Ensure full compliance with China Customs (GACC), MOFCOM, and all applicable import/export regulations
• Oversee tariff classification, valuation, country of origin, duty optimization, and licensing requirements
• Develop and sustain strong, credible relationships with China customs authorities and regulatory agencies
• Collaborate closely with global, regional, and functional teams to align on compliance strategies and operational execution
• Drive improvements in service, quality, compliance, and operational efficiency
• Identify, assess, and mitigate trade compliance risks across the China business

Customs & Trade Compliance Director – China

Product Specialist

• Demonstration of GE Healthcare ultrasound products at customer sites/hospitals and at conferences/exhibits/trade shows.
• Assisting Sales Specialists by providing specialist sales support to ensure that all equipment is demonstrated to best advantage.
• Post sales customer support product training both at customer sites/hospitals and on customer and/or GE lead education days/courses.
• Maintaining contact with existing users ensuring ongoing customer satisfaction and confidence in using GE Healthcare ultrasound products
• Always promote: Sell applications related products, while retaining good customer relationships (Software, Tip offerings)
• Collect, analyse and communicate appropriate customer training and competitive information.
• Maintain an effective Quality System and comply with the requirements of ISO0991, the Quality Policy and documented processes.
• Comply with the EHS Policies and applicable laws and regulations.
• Complete all mandatory EHS training.
• Actively participate in accident & incident investigation and follow up.
• Maintain defined levels of housekeeping & ensure a clean, clear workplace and participate in EHS inspections.
• Identify and correct hazards and unsafe working conditions.
• Supporting and assisting the Clinical Lead and Manager in the planning and implementation of service development, and other duties when requested.

Clinical Product Specialist, Women's Health Care

Account Manager

• Drive growth by creating and managing a strong order funnel within your assigned market
• Collaborate closely with the Ultrasound Market General Manager and Product Sales Specialists (PSSs) to drive market performance and meet revenue goals for assigned accounts and territory
• Drive visibility and market growth within your assigned territories
• Maintain a consistent funnel and accurately forecast orders and sales using applicable sales funnel tools and reporting systems
• Partner effectively with various internal and external partners to align on strategy and ensure market coverage and order attainment
• Develop and execute detailed territory and account plans, including opportunity identification and competitive positioning
• Build and maintain strong customer relationships, creating strategic account plans to support long-term growth
• Focus on the Non-Acute Healthcare segment within the assigned territory

Virtual Sales Account Manager, Ultrasound

Manager

• Coordinate with local leadership to support AML hiring, onboarding, and training
• Conduct monthly touchpoints, facilitate Lunch & Learn sessions, and provide PACE performance support
• Oversee program launches using established templates and project plans
• Support AML and client introductions, facilitate Value Measure Process setup for contracts with financial commitments
• Participate in client reviews and corporate QBRs
• Oversee customer performance tracking and drive change management/continuous improvements projects
• Drive program governance, performance tracking, and continuous improvement
• Track program value, milestones, AML activity, and RFP support metrics
• Maintain AAMP Teams Channel with SOPs, playbooks, and templates
• Lead the design and evolution of analytic tools across Development and Production environments
• Create and maintain Smartsheet project plans and workstream documentation
• Assess and qualify new opportunities to support both AAMP program growth and broader PCS equipment initiatives
• Support and shape RFP responses and solution development
• Deliver commercial training to Sales Directors, Care Alliance teams, and HSAMs
• Serve as a subject matter expert influencing solution design and deal strategy
• Participate in contract reviews to ensure alignment with scope and value

Senior Services Manager – Advanced Asset Management Program

Operations

• Drive the overall execution of the GEHC customer service contract loading into all applicable processes including additions, deletions, and modifications to existing contracts.
• Responsible for timely and accurate billing of customers for contract and non-contract services.
• Work within all related systems Legacy and Support Central to manage and complete all work.
• Handle all types of work submitted into the department.
• Maintain install database accuracy by supporting field team and external customers via phone and email.
• Work closely with field service sales and service, service marketing, and commercial solutions to resolve technical and process-related issues.
• Effectively manage and prioritize various projects with minimal supervision.
• Provide support for timely resolution of customer invoicing disputes in coordination with Service Sales and field service teams.
• Complete all planned Quality & Compliance training within the defined deadlines.

Operations Coordinator

Clinical Research

• Recruit, screen, enroll, and obtain informed consent from study participants
• Maintain Volunteer database and manage recruitment efforts
• Coordinate and oversee research sessions
• Ensure compliance with the study protocol and internal processes
• Maintain all study documentation
• Assist Principal Investigator with Ethics Committee applications
• Conduct training and provide guidance to study staff
• Serve as main point of contact for research volunteers
• Maintain facilities and track spend
• Implement process improvement activities as needed

Clinical Research Coordinator

• Manage demand and program management activities
• Coordinate with external vendors and suppliers (VARs, OEMs) to procure necessary equipment and services
• Ensure timely delivery and installation
• Break down complex problems and estimate effort and timelines
• Work independently and contribute to both the immediate team and wider business teams
• Manage vendors across the portfolio
• Provide financial oversight for assigned initiatives
• Demonstrate ability to make informed technology decisions based on due diligence and impact assessment
• Drive and participate in design reviews
• Apply existing technologies to designs
• Identify opportunities for network optimization
• Implement improvements to enhance efficiency and performance
• Ensure network designs and implementations comply with company standards and security protocols
• Collaborate effectively across teams and functions
• Demonstrate strong customer focus in decisions and processes

Network Delivery Manager

Data Analyst

• Apoyar en la preparación, limpieza y validación de bases de datos para análisis de mercado
• Colaborar en cálculos básicos de mercado y análisis a nivel regional/estatal
• Contribuir en la elaboración de presentaciones claras y estructuradas para stakeholders internos
• Dar soporte en el seguimiento de contratos con proveedores (fechas clave, renovaciones, estatus)
• Apoyar en la creación y seguimiento de órdenes de compra (POs)
• Dar seguimiento a procesos de facturación y pagos con supervisión del equipo
• Mantener bases de datos y trackers actualizados (contratos, proveedores, pagos)
• Participar en la identificación de oportunidades de mejora en procesos
• Colaborar con distintos equipos, desarrollando habilidades de comunicación y trabajo en equipo

Data Analytics Intern

Sales

• Virtual Service Sales Leaderのもとで、サービス組織の財務的コミットメントを確実に達成するために、販売活動を行う
• 担当エリアにおけるPCS製品の保守契約を、架電による営業活動を行い、オンタイムでの保守更新(MSA Renewal)や新規獲得、Price-up、Up Sell、を実行する
• 担当部門(PCS製品、その他あり)のMSAセールスやフィールドサービスエンジニア、機器営業チーム、販売店、本社マーケティング部門と緊密に連携して、ビジネスの成長を支え担当エリアにおける保守ビジネスの売上と利益目標の達成に貢献する
• 担当エリアのMSAセールスがより顧客訪問による付加価値を提供できるよう、サービスセールスチーム全体の営業生産性の向上に貢献する
• CRMへの顧客状況の入力、MSAセールスチームへの情報連携、見積作成、契約書作成依頼等の業務を行う

Virtual Service Sales, PCS保守テレセールス

Supply Chain

• Build, manage, and elevate strong relationships with distribution partners
• Influence, motivate, and guide distributor sales agents to execute strategic priorities
• Assess partner capabilities, identify performance gaps, and implement development plans
• Lead joint business planning, including forecasting, territory coverage, and market expansion
• Drive sales through and with partners by providing strategic direction and ongoing commercial support
• Ensure distributors are fully equipped with product knowledge and selling tools
• Monitor and analyze sales performance and market trends
• Develop deep expertise in the ultrasound product portfolio and customer segments
• Maintain understanding of territory dynamics and healthcare market trends
• Translate market insights into actionable strategies
• Partner closely with marketing, product management, service, and finance teams
• Provide feedback from the field to support product enhancements and marketing campaigns
• Operate within established commercial frameworks while exercising sound judgment

Channel Distribution Manager

• Serves as the central coordination point for medical equipment across the region
• Ensure timely access, optimal utilization, and cost-effective deployment of assets
• Handle equipment transfers, delivery, and retrieval across departments
• Act as liaison between clinical departments and support teams
• Collaborate with clinical staff and support teams to resolve operational and technical issues
• Adhere to compliance and quality requirements

Field Engineer

• Perform preventative maintenance, installations, troubleshooting, and repairs on medical equipment
• Maintain relationships with customers and ensure timely communication, resolution and proper follow-up
• Adhere to company policies, procedures, and hospital protocols to ensure regulatory and compliance requirements are met

Field Engineer 2

• Perform timely and accurate preventative maintenance of medical equipment with a hospital or healthcare system to ensure optimal delivery of healthcare services to patients
• Perform troubleshooting, service repairs and installations of moderate complexity
• Lead communications with customers and serve as escalation point for customer-related concerns, including installations
• Own customer issues from dispatch or identification of issue to resolution
• Proactively engage with other team members to ensure appropriate solution for the customer
• Leads installations, validations, maintenance, and service repair needs on designated equipment
• Leverage customer knowledge and relationships to assist customers and service sales with contract and on-demand revenue growth
• Maintain relationships with customers and ensure timely communication, resolution and proper follow-up to drive customer satisfaction
• Adhere to company policies, procedures and hospital protocols to ensure regulatory and compliance requirements are met; ensuring documentation of all work performed is captured daily, including debriefing including metrics and ordering parts
• Partner with the customer and/or the sales team to recommend value-added services that will help the customer run their business more efficiently
• Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues

Director, Neuro MR

Support Technique HAC

Customs & Trade Compliance Director – China

Clinical Product Specialist, Women's Health Care

Virtual Sales Account Manager, Ultrasound

Senior Services Manager – Advanced Asset Management Program

Operations Coordinator

Clinical Research Coordinator

Network Delivery Manager

Data Analytics Intern

Virtual Service Sales, PCS保守テレセールス

Channel Distribution Manager

Operations Coordinator

Field Engineer 2

Field Service Engineer