GE HealthCare

Field Engineer

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• Learn to complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs.
• Assist more experienced field engineers with equipment installation.
• Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.
• Effectively communicate and partner with teammates and colleagues.
• Learn to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
• Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
• Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
• Serve as a member of the account community for key accounts.
• Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.

Field Service Engineer

• Perform on time and accurate Preventative Maintenance in one or more modalities of equipment.
• Follow all Field Modification Instructions and/or Instrument Service Information bulletins.
• Work with experienced Field Engineers to learn troubleshooting, repair and equipment installation techniques.
• Aid in driving customer satisfaction through Service Excellence.
• Partner with customers and recommend value-added services.

Field Engineer 1, Central IL

• Perform timely and accurate preventative maintenance, installations, and troubleshooting on medical equipment within a hospital or healthcare system
• Maintain relationships with customers to drive satisfaction
• Adhere to company policies and ensure documentation of all work performed

Field Service Engineer I

Account Manager

• Cultivate and maintain strong relationships with healthcare stakeholders within hospital, physician practice and imaging center account service lines (Radiology, Cardiology, Oncology & Women’s Health) to identify qualified leads, grow market share and increase revenue, and reduce customer attrition.
• Deliver on quarterly & annual orders and revenue sales targets; maximize profit margin on equipment and service contract sales.
• Leverage diagnostic imaging product knowledge in MRI, X-ray, CT, & Cardiology, Mammography, Nuclear Medicine & PET-C T to drive funnel growth for the region.
• Demonstrate expertise in customers’ installed base and develop technology & capital plans that map with their annual budget process.
• Collaborate with the account community team to drive closure with site visits and co-developed negotiation strategies.
• Reduce cycle time by leveraging Salesforce.com (CRM tool) to track customer and account activity, to map visibility and drive market share, and to prioritize sales funnel.

Imaging Account Manager

Pharmacist

• Oversee operational performance of partner radiopharmacies
• Ensure pharmacies meet customer demand
• Support execution workflows to ensure continuity of supply
• Establish and implement standardized processes
• Act as escalation point for pharmacy-related disruptions

Head of External PET Radiopharmacy

Manager

• The Lead Asset Manager is responsible for the strategic oversight and lifecycle management of medical equipment assets to ensure optimal utilization, sustained asset value, and protection of the organization’s investment.
• This role drives regional and site-level asset strategies, including equipment availability, reallocation, and standardization, in support of operational efficiency and clinical needs.
• Leveraging deep industry knowledge and analytical expertise, the Lead Asset Manager evaluates key business drivers—including utilization, rental spend, and capital planning—to inform data-driven decisions.
• This role leads asset reallocation initiatives, supports capital planning through identification of gaps and underutilized assets, and oversees disposition strategies in partnership with Biomed.
• The Lead Asset Manager owns performance tracking and reporting of key metrics, including equipment availability, utilization, rental spend, and workflow efficiency, using insights to influence leadership decisions and improve outcomes.
• As a senior individual contributor, this role partners cross-functionally with clinical teams, BioMed, Equipment Coordinators, and commercial leaders to ensure alignment and execution.
• The Lead Asset Manager provides informal leadership and serves as a strategic advisor, translating complex asset strategies into actionable insights.
• This position plays a critical leadership role in ensuring that the right equipment is available at the right place and time—while controlling costs and improving operational efficiency.
• The role directly impacts patient care delivery, financial performance, and the long-term asset strategy of the organization.

Lead Asset Manager

• Perform on-time and accurate Preventative Maintenance in one or more modalities of equipment.
• Learn troubleshooting, repair, and equipment installation techniques from experienced Field Engineers.
• Drive customer satisfaction through Service Excellence.
• Communicate effectively and partner with teammates and colleagues.
• Recommend value-added services to customers.
• Maintain administrative responsibilities such as customer service logs and internal service records.
• Serve as a member of the account community for key accounts.
• Answer service calls independently within one year of employment.

Architect

• Design and steward licensing models, entitlements, and usage definitions for software, AI, and integrated solutions.
• Partner with Product and Technology teams early in the product design and pre-launch phases to ensure offerings are licensable, measurable, and scalable.
• Work with Legal and commercial contracting teams to develop standard, modular contract constructs.
• Ensure alignment between licensing and contract designs and revenue recognition, billing, FinOps, and operational systems.
• Guide the modernization of legacy software contracts through clear standards and decision logic.

Director, Digital Licensing, Contracting – Commercial Architecture

Product Manager

• Provide wing-to-wing leadership for the creation, development, and commercial activation of customer-facing service products
• Focused on Offering Price, Share and Mix of Imaging Portfolio
• Drive and prioritize new service introduction and improvement requirements from global product, digital, and engineering teams, regional customers, and commercial teams
• Collaborate with Marketing to drive effective value proposition
• Work with global product and global service teams on understanding new NPIs suitable for the USCAN market
• Manage the investment plan for AVS and related Digital Solutions Portfolio
• Drive effective communication and activation plans with USCAN Marketing, Commercial Excellence, and Commercial Leadership teams
• Work closely with the Training teams to ensure appropriate curriculum is in place for commercial teams

AVS Service Product Manager

Sales

• Responsible for winning business in a customer-facing position.
• Operates within a geographic area responsible for selling product(s), services, parts, solutions, or projects.
• Utilizes in-depth knowledge of sales territory, product lines, markets, and sales processes to execute policy/strategy.
• Can propose different solutions outside of set parameters for complicated day-to-day problems.
• Acts as a resource for colleagues with less experience.

Product Sales Specialist – Point Of Care, Ultrasound

Systems Engineer

• Provide technical leadership for the deployment of a new Digital CORE - Product Lifecycle Management (PLM) system across all GEHC Segments
• Define and manage system-level requirements, aligning cross-segment teams to ensure business and technical needs are captured
• Develop integration and test plans, resolving technical conflicts through expert guidance
• Create efficient new standard processes while maximizing off-the-shelf capabilities of the future PLM tool
• Collaborate with engineering, IT, product management, operations, and executive leadership to define requirements, manage conflicts, and drive consensus
• Lead workshops to map current and future-state processes, ensuring PLM workflows reflect standardized practices across functions
• Lead transformation of CAD integration and data management within PLM to eliminate manual handoffs
• Drive item management and BOM transformation for EBOM–MBOM alignment
• Lead the development and capture of standardized work processes across existing PLM system functional areas leveraging pre-existing PLM capabilities
• Develop integration plans for connecting the PLM system with other enterprise platforms (e.g., ERP, CAD, MES)

Senior Systems Engineering Specialist

• Cultivate and maintain strong relationships with healthcare stakeholders within hospital, physician practice and imaging center account service lines
• Deliver on quarterly & annual orders and revenue sales targets; maximize profit margin on equipment and service contract sales
• Leverage diagnostic imaging product knowledge in various specialties to drive funnel growth for the region
• Demonstrate expertise in customers’ installed base and develop technology & capital plans
• Collaborate with the account community team to drive closure with site visits and co-developed negotiation strategies
• Reduce cycle time by leveraging Salesforce.com (CRM tool) to track customer and account activity

Vice President

• Own enterprise ‑ level growth, share ‑ of ‑ wallet, and value delivery outcomes
• Develop and maintain relationships with senior customers
• Lead and coach a team of Enterprise Client Directors
• Drive performance for Enterprise Accounts

Vice President – Market

• Customer facing staff responsible for winning business
• Responsible for medium-sized sales territories
• Within a geographic area responsible for selling product(s), services, parts, solutions, or projects.
• Contributes to sales plan in a specific region.
• Defines sales strategy for targeted clients.
• Cooperates with (technical) sales support to realize sales.
• Generating proposals, preparing sales quotations, planning customer meetings, and demonstrating equipment capabilities on products in assigned territory.
• Maintaining satisfactory after-sale relationships.
• Penetrating competitive accounts and communicating current market intelligence back to the business, along with field concerns, issues and requirements.
• Providing leadership in market analysis and development/execution of strategies and action plans to drive sales.
• Prospecting for new customers and business in addition to growing and maintaining our existing customer portfolio.
• Annual and quarterly achievement of multiple sales and revenue targets.

Field Engineer

Field Service Engineer

Field Engineer 1, Central IL

Field Service Engineer I

Imaging Account Manager

Head of External PET Radiopharmacy

Lead Asset Manager

Field Service Engineer

Director, Digital Licensing, Contracting – Commercial Architecture

AVS Service Product Manager

Product Sales Specialist – Point Of Care, Ultrasound

Senior Systems Engineering Specialist

Imaging Account Manager

Vice President – Market

Product Sales Specialist, Clinical Accessories, Patient Care Solutions