Hinge Health

Full-stack Engineer

• Own the technical direction and roadmap for the member referral platform across the full stack — from frontend experiences to backend services and data pipelines.
• Scale incentive and referral systems to handle growing member volume and complexity without degrading conversion or user experience.
• Integrate ML model outputs (for example, propensity scores, personalized offers, and targeting signals) into referral surfaces to improve effectiveness.
• Design, instrument, and analyze A/B experiments; work with data science to close the feedback loop between model outputs and product outcomes.
• Partner with product, design, and analytics to define what to build and why, balancing short-term wins with long-term platform leverage.
• Raise the engineering bar by driving code quality, system design standards, observability, and technical decision-making on the team.

Staff Software Engineer, Growth

• Learn the Growth stack end to end, from data ingestion and activation to measurement and conversion surfaces.
• Build strong partnerships across Product, Marketing, Data Science, Platform Engineering, and Staff engineers across all 5 pods.
• Author and drive an initial high-impact RFC, such as experimentation convergence, BFF strategy, or event taxonomy.
• Publish the architectural vision for Growth’s data and activation stack, including API boundaries, event pipelines, and third-party integrations.
• Lead the MWeb Next.js migration strategy and the SplitIO to Statsig convergence plan.
• Improve trust in Growth data through observability standards, SLOs, and data contracts.
• Standardize platform patterns such as BFFs, Temporal adoption, CI and testing templates, and deployment practices.
• Improve cross-pod execution through clearer ownership, faster dependency resolution, and more consistent architecture.
• Lead 2 or more major cross-pod initiatives from concept to production.
• Turn AI and engineering automation opportunities into durable leverage across the neighborhood.
• Develop Staff engineers into strong pod-level technical leaders.

Senior Staff Engineer

Product Manager

• Define and drive the strategy and roadmap for CS workflow automation
• Convert operational pain points into clear product requirements
• Lead discovery with CS, Implementation, and R&D to standardize metrics, templates, and playbooks
• Partner with Engineering and Data to ship reliable integrations and automations
• Establish and maintain data contracts and operational standards
• Incrementally develop buyer-facing capabilities that create client value
• Build and run a durable operating cadence for consistent execution and impact
• Stay up-to-date on industry trends and competitive landscape

Senior Product Manager, Enterprise AI

General

• Learn Hinge Health’s integration architecture, file standards, and core systems for eligibility, marketing, and reporting.
• Manage inbound file operations to ensure timely delivery, accurate processing, and data integrity, escalating issues as needed.
• Maintain organized file systems and documentation, including tracking data providers, formats, delivery schedules, and file storage.
• Identify, investigate, and resolve data and processing issues to maintain data integrity and meet client expectations.
• Support partner system integrations to improve user experience, ensuring smooth operations and addressing technical concerns in collaboration with Engineering and other stakeholders.
• Track and report on key performance metrics such as processing volumes, success rates, and system performance to identify opportunities for improvement.
• Partner cross-functionally (Customer Success, Growth/Operations, Revenue Operations, Data/Engineering) to shorten time from data arrival to readiness and raise overall data quality.
• Manage outbound data-sharing processes with external partners to ensure accuracy, compliance, and timely delivery.
• Help refine and automate integration workflows, leveraging AI tools and process improvements to reduce manual work and improve reliability over time.

Client Delivery Specialist

QA Engineer

• Develop and execute comprehensive test plans for marketing campaigns and audience segmentation logic.
• Validate dynamic content, personalization rules, event triggers, and data accuracy before deployment.
• Identify, document, and track issues related to segmentation mismatches, automation logic, and campaign execution failures.
• Apply a mix of manual, exploratory, and repeatable validation methods based on campaign complexity, risk, and timeline.
• Use AI-assisted workflows where appropriate to accelerate pre-launch checks, spot inconsistencies, and improve test coverage, while maintaining human review and final QA accountability.
• Investigate live campaign issues using platform logs, segmentation reports, and campaign performance data.
• Collaborate with marketing operations, CRM, and data teams to troubleshoot campaign execution errors.
• Validate webhook integrations, API connections, and cross-channel marketing triggers, as needed.
• Ensure audience segmentation accuracy and data integrity before deployment.
• Use SQL or marketing analytics tools to verify segmentation logic and troubleshoot discrepancies.
• Validate tracking parameters (UTMs, attribution tags) to ensure correct campaign performance reporting.
• Develop QA checklists, testing procedures, and best practices for marketing campaign validation.
• Document troubleshooting steps and campaign QA methodologies to improve team efficiency.
• Monitor campaign quality signals after launch and use findings to improve future test strategies and defect prevention.
• Partner with teammates to trial more automated or AI-supported approaches to campaign QA, anomaly detection, and data validation where they can reduce manual toil without compromising quality.

Quality Assurance Associate Manager, Growth Marketing Operations

• Own full-cycle recruiting for Product Management from intake and calibration through offer close and handoff.
• Partner with Product leaders to define role scope, level, and search strategy based on business needs and market reality.
• Build and manage high-quality pipelines for Product Management talent
• Use recruiting data and funnel insights to diagnose bottlenecks, improve hiring efficiency, and drive better decision-making with stakeholders.
• Create an excellent candidate experience

Senior Talent Partner, Product Management

• Learn the partner acquisition, activation, and integration journey end to end, including how members access Hinge Health through SSO, bidirectional referrals, and other partner engagement channels
• Build strong working relationships with engineering, commercial/partner-facing teams, data science, and ecosystem partners
• Audit the current partner integrations backlog, instrumentation, onboarding flows, and known pain points to identify quick wins
• Help identify and prioritize the most important integration opportunities across current and prospective partners
• Independently own a scoped set of partner integration initiatives to build out your team’s roadmap
• Collaborate with engineering, design, commercial/partner-facing teams, and business stakeholders to define strategies that result in more seamless and rapid partner integrations
• Write clear product requirements for capabilities such as SSO improvements, bidirectional referral workflows, and data exchange APIs
• Drive execution across cross-functional partners, especially with Commercial and Growth Marketing
• Help establish a smoother onboarding experience for partners by reducing friction and accelerating time to market
• Build a strong track record of shipping high-quality partner-facing and partner-enabled product changes that improve a meaningful growth or business metric
• Deliver measurable improvements in enrolled members, outbound referrals, partner retention, and integration efficiency
• Become a trusted product partner to engineering, commercial/partner-facing teams, data science, and ecosystem partners themselves
• Demonstrate strong product judgment, execution discipline, and ownership in a domain that combines product, technical integration, and business complexity

Associate Product Manager

Marketing

• Lead integrated campaign strategy: Develop and execute multi-channel campaign plans across content, organic social, and paid awareness media that align with business goals and span paid, owned, and earned channels.
• Own end-to-end campaign management: Drive campaigns from brief and concept development through stakeholder alignment, execution, launch, and post-campaign analysis.
• Direct agency partners and internal resources: Serve as the day-to-day lead for agency partners and internal contributors — setting clear direction, maintaining a high bar for output, and ensuring teams have what they need to execute effectively.
• Drive creative excellence: Partner with internal creative teams and agency partners to cultivate an environment where creative risk-taking leads to resonant, high-impact work — providing sharp, actionable feedback that keeps programs on strategy.
• Build awareness and trust across diverse audiences: Develop and evangelize a strong point of view on how strategic messaging can engage, generate demand, and drive action among Hinge Health's eligible member population.
• Collaborate cross-functionally: Partner closely with Product, Product Marketing, GTM, and Comms teams to maximize campaign impact and ensure consistent messaging across every touchpoint.
• Expand channel presence: Identify opportunities to enter new channels and build synergies with existing ones — working closely with channel owners across the broader marketing organization to align on shared goals and make every channel more effective.

Integrated Marketing Manager

Data Analyst

• Partner with operations leaders to identify data visibility gaps and opportunities
• Build scalable reporting that measures team performance and SLA-adherence in real time
• Conduct root cause analyses and deep dives to understand drivers of operational inefficiencies
• Advance the maturity of the team and organization through data modeling, development of best practices and frameworks, and leveraging AI capabilities for stakeholder self-service

Product Designer

• Drive the ongoing design evolution for the Preference Center and Notifications Feed initiatives.
• Own the UX for new nudges, and member communication recovery patterns.
• Improve the Connect tab and its integration with the broader communication experience.
• Collaborate on design and content strategy with Growth, Product Management (PM), Engineering, Data Science (DS), and MarTech on member-facing communication surfaces and experiments.
• Lead the continuation of work beyond initial launches to ensure the area has a stable design owner.

Associate

• Onboard members to their Hinge Health program, achieving high onboarding rates and providing an exceptional service experience.
• Participate in member outreach and engagement initiatives including, but not limited to insurance verification, referral outreach, and re-engagement campaigns, to help more members access care and successfully onboard into the program.
• Manage a caseload of members with high satisfaction scores and while achieving onboarding targets.
• Contribute to the development of an evolving team in a hyper growth company.

Associate Member Activation Specialist – Flex

• Take a major role in defining the product vision, strategy, and objectives for your product area.
• Own the roadmap for consumer-facing features that drive user engagement, retention, and clinical outcomes.
• Ship high-quality features within a cross-functional pod, working directly with executives as the voice of your team.
• Establish success metrics and use both quantitative and qualitative data to adjust strategy mid-flight.

Senior Product Manager, Consumer Products

• Assess Hinge Health's current health economics portfolio and prioritize the highest-impact studies for commercial growth and competitive differentiation
• Establish your presence as a trusted advisor to Client Success and Commercial teams, shaping how we position ROI evidence in sales conversations
• Lead your first complex external ROI study, including vendor negotiation, study design approval from internal and external stakeholders, and results presentation
• Own concurrent health economics workstreams across product lines (e.g., chronic MSK, surgical replacement, pelvic health), balancing rigor with commercial timelines
• Present directly to external clients (health plan C-suite, actuarial teams) with polished, defensible analyses that close deals and renew contracts
• Mentor a junior health economist, establishing team standards for study design, code review, and client communication
• Build advanced analytics infrastructure (e.g., automated claims data pipelines in Databricks) that scales the team's capacity
• Define Hinge Health's long-term health economics research strategy, including publication goals, external partnerships, and methodology innovation
• Lead publication of high-impact manuscripts in top-tier journals (*JAMA*, *Health Affairs*) that establish Hinge Health as the evidence leader in digital MSK care
• Influence product roadmap decisions by proactively identifying economic opportunities (e.g., "Which member segments drive the highest ROI?") and designing studies to answer them
• Act as the primary advisor to Senior Leadership Team on health economics questions, shaping how we think about value-based contracting and payer partnerships

Senior Health Economist

• Ramp fast in a new domain
• Quickly build a deep, structured understanding of user needs, clinical context, and product opportunities without waiting for perfect information.
• Form a clear point of view, update it as you learn, and communicate it crisply to stakeholders.
• Lead discovery & validation
• Identify high-value, unmet user problems and size the opportunity.
• Design lean tests (prototypes, pilots, experiments) to validate the core assumptions before we commit.
• Synthesize qualitative and quantitative signal into clear recommendations and next steps.
• Drive 0→1 execution
• Translate validated directions into shippable product experiences without an existing playbook.
• Make hard, principled trade-offs under time and resource constraints, protecting what’s truly critical for user value and clinical quality.
• Work hand-in-hand with engineering, design, and clinical partners to get high-quality releases out the door quickly.
• Influence across functions and levels
• Navigate the “seams” of the organization — picking up work where ownership is unclear, unblocking dependencies, and creating alignment where it doesn’t yet exist.
• Engage senior stakeholders with a clear, structured point of view, including when you’re advocating for an unpopular or contrarian position.
• Make data central to decisions
• Write crisp hypotheses with clear success criteria and leading/lagging indicators.
• Partner with Data and Engineering to stand up the right instrumentation and reporting when infrastructure is limited.
• Use data to change direction, not just to confirm it.

Product Manager, New Programs

• Build relationships with Client Success, Marketing, and Commercial teams to understand their analytical needs and prioritize high-impact ROI studies
• Audit existing health economics methodologies and identify opportunities to streamline study designs while maintaining rigor
• Complete your first client-facing cost analysis, presenting preliminary findings to internal stakeholders
• Lead end-to-end execution of claims-based ROI studies, including vendor coordination for data acquisition, data transformation in SQL/Python, and analysis using advanced econometric methods
• Partner with Client Success teams to present study results to external clients (health plan analysts, actuaries), translating technical findings into actionable insights
• Contribute to clinical study design by identifying key health economics endpoints and measurement strategies
• Own the health economics research agenda for a specific MSK condition or product line (e.g., chronic back pain, women's pelvic health), acting as the go-to expert for commercial teams
• Publish at least one peer-reviewed manuscript or conference presentation that elevates Hinge Health's thought leadership in digital health economics
• Build reusable data pipelines from Hinge Health's claims and EHR warehouse (Databricks) that reduce study turnaround time by 30%