Honeywell

Sales Operations Manager

• Partner with the Enterprise Fire Commercial teams and other functional leads, including Customer Services, Supply chain and logistics, Sales and Operations, to drive efficiency through the business cycle with our valued customers.
• Provide consistent support and maintenance of data quality and integrity for all systems and ancillary reporting processes - including SAP, SalesForce.com, Ecommerce, etc.
• Provide support, analytics to the Commercial Sales Team to accurately capture current status of proposal activity, proactively following up on open opportunities, and supporting sales initiatives month over month with the inside and external sales teams. Review escalations same business day.
• Actively participate in Department and Company-wide process-improvement efforts
• Travel less than 10%

Senior Sales Operations Specialist

IT Support

• You will have a significant impact on the organization by leveraging your expertise in business systems analysis to identify opportunities for process improvement, streamline workflows, and optimize system functionality.
• You will collaborate with cross-functional teams to gather requirements, design solutions, and implement best practices.
• You will report directly to our Director, IT and you’ll work out of our Charlotte, NC location on a Hybrid work schedule.

Senior IT Engineer – Oracle Fusion Compensation

Customer Success Manager

• Act as the primary point of contact for customer inquiries and issues.
• Work closely with the support team to successfully complete all products deployment.
• Build and maintain strong relationships with key stakeholders and decision-makers by having regularly check in calls/meetings to understand their needs and satisfaction levels.
• Work closely with the support team to resolve customer issues promptly and escalate complex technical issues to the appropriate internal teams.
• Advocate for customer needs within the company to influence product development and improvements.
• Track and report on key customer success metrics, such as customer health scores, renewal rates, and customer satisfaction.
• Maintain deep knowledge of the product’s features, capabilities, and updates.
• Monitor customer usage patterns and proactively address underutilization.
• Provide recommendations and best practices to help customers maximize the value of the product.
• Manage the renewal process, ensuring timely renewals and addressing any potential roadblocks/churn risk by implementing retention strategies.
• Collaborate with the sales team to support expansion opportunities and identifying opportunities for upselling and cross-selling additional products or services.
• Develop and execute customized success plans tailored to each customer’s goals and needs.

Senior Customer Success Manager, German

Customer Support

• Timely gather all relevant info to accurately respond to all customer queries related to:
• product availability, stock levels, list prices where applicable (awareness of confidentiality constraints), lead times, minimum order quantity and/or value
• Accurately and on time perform system updates: new customer set-up, customer amendment and change (including ship-to, bill-to, payer, direct/indirect customer etc., based on information received from sales)
• Validation and order entry of customer purchase orders within defined target and quality
• Ensures timely resolution of all potential roadblocks preventing order processing flowing seamlessly to fulfilment (price discrepancy, credit holds, material exclusion, etc)
• Covers order scheduling according to customer specific requirements as well as internal stock availability
• Set up, document and maintaining the order entry process for assigned customers
• Act as an active interface between customer Integrated Supply Chain (ISC), Logistics, Transportation, Finance and Sales to meet customer expectations, improve the end to end cycle where possible as well as maximize revenue
• Constantly facilitates removal / mitigation of roadblocks by proactively involving all parties to solve any issues that might arise between order entry and invoicing.
• Communicates proactively with the customer, providing relevant information to potential delays, relevant status updates on open backlog
• Performs regular backlog management activities to address customer requirements vs past due, blocked, incomplete orders and invoices, including system updates to reflect all order changes
• Supports revenue maximization activities (pull-in’s, drop ship, expedite requests) and partners with the demand & forecasting teams to ensure a smooth end of month/quarter closure activities
• Supports all customer disputes regarding standard return transactions, short shipments, and ensures fast resolution in collaboration with other internal departments
• Ensures accurate reporting on any physical complaints as per the internal process and monitors closure in line with customer expectation
• Ensures accurate processing of performance rebates, special pricings and quotes
• Acts within defined targets on all financial claims received from customer / Credit and Collection department by validating and performing financial corrections on disputed invoices and working with Dispute Resolution Team when applicable.
• Applies HOS methodology, quality standards and process compliance in day to day activities
• Highlights process deviations or exceptions, ensures best practice sharing and initiates process improvement opportunities where required
• Based on business requirements, participates in current projects related to process improvements, task automation, process standardization and data update. Performs basic tasks and tests based on clear work instructions.
• Getting familiar with existing documentation (Value Stream Maps, Standard Operational Procedures (SOPs,), Transition checklists, RASIC and other)
• Actively takes part in shadowing during the visit at the sending site – reviews the documentation and compares it with the tasks that are being done, gathers customers specific requirements, identifies backlog
• Participates in SAP, Salesforce, InContact and any other necessary system implementation.
• Builds professional relationship with the counterparts and related functions.
• Sharing the knowledge gathered during the Knowledge Transfer (KT) at sending site with the receiving team.
• Acts as delegate & escalation point on low complexity cases on team leader’s/ manager’s request
• Supports end to end customer onboarding and operational training for new team members
• Ensures customer experience improvement by engaging with the Customer Satisfaction detractors and providing input for action plan
• Supports building a knowledge base library with customer/process specifics
• Supports development and creation of functional training materials for the specific region
• Periodically reviews the SOPs to capture all relevant business requirements as well as users’ feedback and liaises with the relevant function for any improvement opportunity/process & customer update

Senior Customer Experience Specialist

Full-stack Engineer

• Assist with development, testing, deployment and support of customer driven software solutions that meet the unique requirements of our customers.
• Responsible for completing projects as assigned to include custom Crystal Reports, data import and export, and custom application integrations.
• Providing support for existing customers of Lenel’s Custom Solutions, performing remote and, on-site as needed, installation of Custom Solutions-developed software.

Customer Solutions Software Engineer II

Backend Engineer

• Be a part of Tridium’s world class team of software engineers as we advance Tridium’s position as a market leader in open systems and software.
• Participate in the design and implementation of Tridium’s next generation Niagara software technology.
• Execute full lifecycle software development. Write well designed, testable, high quality, efficient code.
• Operate in an Agile development environment while collaborating with key stakeholders.
• Collaborate with a globally distributed engineering team.

Advanced Java Software Engineer

Architect

• Lead the architectural design and migration initiatives for SAP Commerce Cloud.
• Utilizing advanced integration expertise, deliver robust headless commerce solutions fully connected with SAP S4/HANA.
• Responsible for formulating and executing comprehensive IT architecture strategies that ensure seamless, high-performance integration across SAP Commerce Cloud, CRM, CPQ, and SAP S4.
• Collaborate with cross-functional teams to ensure architecture solutions meet scalability, security, and compliance requirements.
• Provide technical leadership and guidance to projects, ensuring the successful integration of SAP Commerce Cloud, SAP S4, and related technologies in alignment with organizational strategy.
• Drive innovation by exploring and integrating emerging technologies to enhance IT architecture capabilities.

Senior IT Architect

Security Engineer

• Develop and implement security policies, procedures, and guidelines
• Manage security operations, including access control, surveillance, and incident response
• Conduct risk assessments and implement appropriate security measures
• Collaborate with cross-functional teams to address security vulnerabilities
• Ensure compliance with industry regulations and standards

Security Manager

Analyst

• Lead SAP FI/CO solution design, configuration, and delivery with deep expertise across complex enterprise environments.
• Drive SAP S/4HANA transformation programs using SAP Activate and/or agile methodologies.
• Design and implement core finance processes including New GL, document splitting, parallel ledgers, and S/4HANA Universal Journal.
• Configure SAP FSCM processes covering Credit Management, Collections, and Dispute Management.
• Lead Product Costing, Material Ledger, CO-PA, and Asset Accounting (including S/4HANA Universal Asset Management).
• Ensure seamless integration of SAP FI/CO with SD, MM, PP, and PS modules, as well as downstream applications.
• Develop and support SAP Fiori applications and provide end-to-end finance architecture guidance across projects.

Principal IT Analyst – SAP S/4 FICO

Financial Planning and Analysis

• Lead SAP FI/CO solution design, configuration, and delivery with extensive hands-on expertise across core finance and controlling processes.
• Drive SAP S/4HANA Finance transformation programs using SAP Activate and Agile methodologies, ensuring alignment with business goals and best practices.
• Configure and support key finance areas including New GL, document splitting, parallel ledgers, Asset Accounting (Universal Asset Accounting), FSCM, Product Costing, Material Ledger, and CO-PA.
• Oversee end-to-end integration of SAP FI/CO with SD, MM, PP, and PS modules, ensuring seamless cross-functional business processes.
• Implement and support SAP S/4HANA Finance solutions including Universal Journal and SAP Fiori applications.
• Lead integration of SAP S/4HANA with external systems, including tax engines such as Vertex, ensuring compliance and accurate tax processing.
• Provide solution architecture guidance, stakeholder collaboration, and governance across complex finance transformation initiatives.

Principal SAP S/4 IT Analyst, Finance & Management Accounting

Field Engineer

• Install and service electrical systems across conveyor, sortation, and automation equipment
• Troubleshoot complex electrical issues and keep customers running smoothly
• Lead and guide subcontractors to ensure safe, high-quality installations
• Interpret electrical/mechanical drawings and perform advanced conduit bending (1"–2")
• Collect and report quality metrics to reduce recurring installation issues
• Ensure projects stay on schedule, on budget, and aligned with Honeywell standards
• Identify opportunities to expand services and support customer success

Field Service Technician II – Electrical

Engineer

• Lead a team of engineers through the RF specification, design, execution, and certification of mobility products
• Work closely with outside partners, managing the design process and ensuring quality output
• Lead and resolve complex design challenges and issues through hands-on in-house lab testing and guidance of extended team members
• Properly assess design risk and seek to mitigate
• Partner with marketing to determine customer needs and requirements
• Present to leadership and external customers
• Identify opportunities and propose technical improvements by applying advanced RF engineering knowledge and principles
• Suggest enhancements to improve our designs and build quality into our products

Senior Advanced Wireless/Radio Frequency Engineer

• Install and service mechanical systems across conveyor, sortation, and automation equipment
• Commission and fine‑tune systems including software checkout and control system startup
• Lead subcontractors to ensure safe, high‑quality installations
• Troubleshoot mechanical issues and support change order execution
• Perform material unload, staging, inventory/CSIM, and commissioning activities
• Interpret mechanical/electrical drawings and operate installation equipment
• Monitor installation quality, document performance, and identify improvement opportunities
• Coordinate with installers, trades, contractors, and site leads to meet project deliverables
• Conduct functional testing and support customer acceptance
• Track scope changes and gather customer feedback throughout the project lifecycle
• Identify opportunities for additional services and customer value

Field Service Technician II – Mechanical

Account Executive

• Design technical security systems, identity physical security solutions (Access, Intrusion, Video) to meet client needs.
• Align closely with the sales team and require partnership with internal teams to ensure customer satisfaction.
• Coordinate with sales/VAR to gather information needed to produce a quote.
• Provide security info for sales/VAR for security product lines.
• Utilize CRM (Salesforce CPQ) to produce OPP/quote, deliver quotes to Sales/VAR.

Sales Representative II

Technical Product Manager

• Own and manage end‑to‑end product backlogs including feature definition, grooming, and acceptance.
• Translate customer, offering, regulatory, and cybersecurity requirements into clear capabilities, features, and user stories.
• Support roadmap planning and feature prioritization.
• Act as the interface between Engineering, Cybersecurity, Certification, Documentation, and Offering teams.
• Participate in portfolio reviews, stakeholder syncs, and release planning forums.