Jobber

Product Designer

• Drive high-impact design projects from concept to delivery, ensuring quality, consistency, and innovative solutions across all touchpoints
• Work closely with Product, Engineering, and Data teams to understand customer needs
• Define and drive the UX strategy for your product area
• Partner with other designers to foster growth, collaboration, and continuous improvement
• Champion customer-centric product thinking throughout the product development lifecycle

Senior Product Designer, Fintech

Data Scientist

• Build Jobber’s Marketing Measurement System: Design and evolve an integrated marketing measurement system that brings together marketing mix modelling (MMM), attribution, incrementality testing, experimentation, forecasting, and business performance diagnostics
• Apply Advanced Analytics to Growth Decisions: Apply causal-inference and statistical techniques to distinguish true incremental impact from correlation, selection effects, seasonality, and noise
• Act as a Strategic Partner to Marketing Leaders: Partner closely with leaders and teams across Demand Generation, Performance Marketing, Brand Marketing & Communications, Marketing Operations, Finance, and adjacent analytics functions
• Build Scalable, AI-Native, and Trusted Analytical Capabilities: Create reproducible, well-documented analytical workflows with strong quality assurance, peer review, version control, and clear methodological standards
• Lead as a Senior Individual Contributor: Independently own complex, ambiguous, and high-impact work from initial problem framing through modelling, interpretation, recommendation, and business adoption.

Senior Business Data Scientist, Marketing

Data Analyst

• Act as a strategic thought partner and internal consultant to Sales and Partnerships stakeholders
• Lead deep-dive analyses across the acquisition funnel
• Support strategic planning, forecasting, target setting, business cases, and resource allocation decisions across Sales and Partnerships
• Build trusted relationships with senior leaders and cross-functional stakeholders
• Analyze the quality and long-term value of acquired customers

Senior Customer Analytics Manager – Sales, Partnerships

Full-stack Engineer

• Own end-to-end of Jobber’s AI system layer
• Define how AI interacts and operates within Jobber’s systems
• Collaborate with cross-functional teams to enhance AI-driven workflows
• Ensure reliability, safety, and operational effectiveness of AI systems
• Guide organizational growth in a complex landscape

Director, Software Engineering – AI Workflows, Ecosystem

Engineering Manager

• Manage the New Bets team within Fintech
• Help the team bring our bookkeeping product into stable operations after launch
• Establish strong AI-augmented development practices
• Create conditions for the team to operate with high independence across product, design, and engineering decisions
• Shape the technical direction of our platform, ensuring reliability and high performance as we scale Jobber
• Collaborate with other stakeholders across the business
• Participate in recruiting events and the hiring process
• Support team members in developing their skills and advancing their careers

Manager, Software Engineering – Fintech New Bets

Solutions Engineer

• Work with Business Development, Jobber Engineering and External Third Parties to propose and design solutions that meet all parties needs.
• Develop and implement integration strategies that enhance our application marketplace offerings.
• Collaborate with cross-functional teams to design and optimize API solutions (REST and GraphQL).
• Act as a liaison between technical teams and external stakeholders, ensuring clear communication and alignment on project goals.
• Provide technical support and guidance to partners throughout the integration process.
• Identify opportunities for innovation and process improvement within the integration landscape.
• Collaborate closely with cross-functional teams to conceptualize, design, and iteratively deliver high-impact features that address customer needs
• Partner with Product and Design teams to shape and define the strategic product roadmap
• Actively participate in code reviews and testing processes to ensure code quality and maintainability
• Champion the development of consistent engineering practices and reusable code solutions to enhance overall efficiency
• Participate in discussions to drive consensus on optimal solutions for complex customer problems
• Research, promote, and implement industry best practices within your team's domain, staying at the forefront of technological advancements
• Effectively communicate complex technical concepts to diverse audiences, bridging the gap between technical and non-technical stakeholders
• Provide mentorship and guidance to team members at all levels, fostering their professional growth and career development.

Senior Solutions Engineer

Pricing Analyst

• Lead design and governance of commercial pricing policies, including negotiated deals, promotions, incentives, and channel offers.
• Define pricing guardrails and approval workflows to ensure alignment between sales execution and company revenue goals.
• Partner with RevOps on deal desk process optimization and tooling that supports scalable negotiated pricing.
• Partner with GTM leadership (Sales, CS), Finance, and Product to align on pricing strategy, approval thresholds, and promotional calendars.
• Build and maintain pricing playbooks, deal desk guidelines, tools, and self-serve decision frameworks.
• Use data to assess discount effectiveness, win/loss performance, price realization, and revenue leakage.
• Establish KPIs and reporting to track negotiated revenue performance and program impact.
• Support forecasting and scenario planning for pricing and promotions.

Commercial Pricing Manager

• Collaborate closely with cross-functional teams to conceptualize, design, and iteratively deliver high-impact features
• Partner with Product and Design teams to shape and define the strategic product roadmap
• Identify and lead large-scale initiatives that drive innovation across multiple teams or departments
• Actively participate in code reviews and testing processes
• Champion the development of consistent engineering practices and reusable code solutions
• Lead and facilitate group discussions to drive consensus on optimal solutions for complex customer problems
• Research, promote, and implement industry best practices
• Effectively communicate complex technical concepts to diverse audiences
• Provide mentorship and guidance to team members at all levels

Staff Software Engineer

Events

• Lead the planning and execution of Jobber’s tradeshows and partnerships events
• Manage multiple concurrent events with varying scopes, audiences, and stakeholders
• Develop detailed project plans, budgets, timelines, and on-site execution plans
• Own vendor management, booth builds, sponsorship deliverables, venues, logistics, and staffing
• Partner closely with Sales, Partnerships, and Demand teams to align events to revenue goals
• Ensure events support pipeline generation, partner enablement, and sales effectiveness

Event Manager

Operations

• Define and execute a forward-looking IT strategy that aligns with Jobber’s business goals and growth trajectory, building ahead of our growth, not reacting to it.
• Champion best practices in security, compliance, and operational scalability across the organization.
• Build, mentor, and manage an organization of approximately 15 people across two teams: IT Engineering, focused on systems and infrastructure, and IT Operations, focused on end-user support and hardware logistics, with direct reports at the manager or senior individual contributor level and a broader team beneath them.
• Ensure the IT help desk delivers an exceptional internal support experience with timely, high-quality resolution, and develop training programs and career pathways that cultivate technical skills and retain top talent.
• Operate as a player/coach: set strategic direction and have the experience and knowledge to go deep when needed, leading through your team rather than around them.
• Own the physical IT footprint of our offices: networking, meeting-room and AV technology, on-site hardware, and the in-office employee experience, including leading the IT scope of office moves, openings, and expansions from day one.
• Partner with Workplace/People Experience, Security, and vendors to deliver office projects on time and on budget across regions.
• Oversee networking and infrastructure; including Meraki and UI hardware, ensuring security, scalability, and reliability, while leading identity and access management strategy toward a zero-trust architecture.
• Own disaster recovery and business continuity planning for shared IT services and hardware.
• Manage end-to-end hardware procurement, deployment, and lifecycle management across multiple regions, building scalable inventory and logistics processes to ensure timely, cost-effective distribution of IT assets, and overseeing device decommissioning and hardware refresh programs.
• Own shared software and AI tooling including Okta, Claude, Google Workspace, Zoom, Slack, and Atlassian; managing licensing, vendor relationships, and usage scaling while partnering with departments to meet software needs cost-effectively.
• Ensure employee identity and access management processes are streamlined for both compliance and efficiency.
• Use AI and automation as a force multiplier to scale IT’s capacity and service quality and give the whole company access to leading-edge AI tools, owning the platforms, licensing, and responsible-use guardrails behind them in partnership with Security.
• Collaborate closely with the Security team on cybersecurity and data privacy across IT systems, implementing and enforcing Jobber’s security policies, and preparing and supporting the organization through audits and significant compliance milestones.
• Represent the IT function with senior leadership, driving visibility into roadmap, risks, and resource needs across the organization.

Director, IT – Operations

Product Manager

• Full ownership of Jobber's Marketing Agent, from vision to execution
• You'd lead a team of Product Managers, set the direction, and drive outcomes across a portfolio with real commercial weight
• Review management, online presence, AI-generated campaigns, lead capture, reputation tools, and the emerging agentic workflows that sit underneath all of it
• Collaborate with cross-functional partners: Engineering, Design, Analytics, GTM, and the broader AI platform team.

Director, Product Management – Marketing Agent

Manager

• Manage an initial team of 10-12 individuals and optimize results through effective performance management planning
• Identify recurring behavioural patterns across your team and coach to root cause
• Navigate escalated customer situations using sound judgment
• Build and iterate on performance management frameworks in evolving environments
• Drive both qualitative and quantitative results to ensure high customer satisfaction scores
• Collaborate with other leaders and departments to provide informed support

Customer Support Manager – Product Support

• Full ownership of Jobber's Fintech product portfolio, from vision to execution.
• This is not a feature team. You'd own the product end to end: what it does, how it works, and what it means to build financial products that small businesses actually trust and rely on.
• Product scope Invoicing, payments (cards, pay by bank, consumer financing), capital, financial insights, and the next generation of embedded financial services
• Cross-functional partners Engineering, Design, Analytics, Risk, Operations, GTM, and customer-facing teams
• What 'good' looks like More businesses getting paid faster. Higher adoption of payments and capital products. Transaction volume and customer LTV growing together. Financial products that earn trust because they deliver real outcomes.
• The opportunity Embedded finance is still early. More and more, small businesses will turn to their vertical SaaS platform—not just to run operations, but to manage their financial lives. You'd be defining what that looks like for an industry with no dominant financial player.
• Team structure You'd lead a team of PMs across an established portfolio and new bets, reporting to the SVP of Product, with close partnership across Engineering, Design, and GTM leadership.

Director, Product Management – Fintech

Account Manager

• Research and recruit new brand partners for Jobber
• Build authentic relationships through ongoing content creation
• Support user-generated content initiatives
• Track, monitor, and report on brand partner success
• Ensure brand partners are following guidelines and meeting targets
• Contribute to campaigns, events, and initiatives for brand partners
• Communicate consistently with brand partners and provide support materials
• Evaluate brand partner engagements and optimize their content strategies

Brand Partnerships Strategist

• Support existing Brand Partnerships program by researching and discovering new potential brand partners.
• Onboard new partners to create regular content that recommends Jobber in an authentic way.
• Build relationships and collaborate with existing partners to promote Jobber through ongoing campaigns.
• Measure, monitor, and report on the success of individual brand partners.
• Balance and report on how content produced contributes to the Jobber brand while hitting performance targets.