KeyBank

Business Analyst

• Build relationships with business stakeholders and other operational areas to ensure complete understanding of processes.
• Create and support static and ad-hoc report requests generated by business users.
• OCC Compliance reporting, including data quality and audit support for HMDA and Reg. B.
• Financial Analysis & Reporting.
• Intra-month and month-end general ledger reconciliation and reporting for CMG revenue.
• Resolution of loan-level revenue variances between source systems and general ledger.
• Reconciliation and analysis of CMG warehouse line activity and balances, and related interest income and funding charges.
• Reconciliation of CLOSER system with Tableau and results published by Finance.
• Quarterly regulatory reporting for warehouse activity and balances; support of related audit requests.
• Revenue projection support and maintenance.
• Expense analysis.
• Provide first level of assistance for production support requests.
• Verify support issues are properly documented and clearly defined.
• Work with system manager to determine priority and resolution method.
• Assist operational areas with systems components of special projects.
• Provide business expertise relative to products, systems and specifications for customizing software applications, interfaces, reports, screens, etc.
• Identify the business needs of the users, outline potential solutions, and translate to an appropriate format for technical requirements.
• Collaborates with users, vendor, and development team members to deliver the best technical solution which meets the business requirements.
• Assist with testing, implementation and training for new technology and enhancements to existing technology.

Lead Systems Business Analyst

Analyst

• Completes job evaluations and benchmarks internal positions.
• Presents recommendations to business leaders and partners.
• Supports the analysis, design, and implementation of incentive plan designs.
• Partners with Finance, Human Resources, Risk Management and Business Executives.
• Assists with the analysis, design and implementation for Key's long-term incentive compensation program.
• Prepares elements of the proxy compensation tables and footnotes.

Senior Compensation Analyst

Data Analyst

• Lead the development and validation of predictive and machine-learning models for business needs
• Create and leverage models, inferential statistics, and prescriptive analysis
• Recommend solutions based on understanding of the context, connections, and conclusions
• Reviews deliverables; proactively coaches others on approach and work product
• Make continuous improvements to data procedures, including data efficiency

Analytics Manager – Credit Risk Modeling

Manager

• Enhance and execute monthly data load process and month-end reconciliation activities
• Lead, support, and assist with the comprehensive process to identify, measure, monitor, and control interest rate risk
• Help build and implement processes in ALM framework to support centralized forecasting, interest rate risk, funds transfer pricing, and capital and liquidity planning
• Lead and assist in maintaining clear ALM data inventory for core feeds
• Lead and assist in defining and monitoring data quality rules
• Execute work for the Finance data roadmap for centralized ALM data architecture
• Lead and assist and support the development, implementation, testing and documentation of data processes
• Lead and assist in accurate ALM decisions and risk reporting
• Partner with multiple developers and stakeholders to understand modeling data requirements
• Perform data and process validation during testing and production phases of projects
• Oversee the development and maintenance of comprehensive control policies and procedures
• Maintain an awareness of current market and economic conditions

Manager, ALM Data & Analytics

Account Manager

• Actively manage a portfolio of clients within the entry end of the Business Banking segment
• Proactively call on a portfolio of assigned clients within set interval periods to address service or business-related needs
• Promote and cross-market products and services to clients
• Review financial statements, assess credit lines, and renew loans
• Manage all administrative tasks associated with client portfolio

Business Banking Virtual Relationship Manager

Compliance

• With little to no supervision from PM can perform the following: · Elicit and document requirements from users in various formats and tools including agile/scrum user stories
• Design – create process flow diagrams, user roles and responsibilities, functional and work break down component documentation
• Test - Define system tests, conduct tests and verify correctness for medium to large projects. Define load test with Load test team and quality assurance. Oversee the testing of lesser experienced team members.
• Influences and leads a cross-functional team in optimization of application capabilities & business processes. Provide Business Analysis and Project/Product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs).
• Utilize industry trends to influence requirements for new application features and enhancements that are consistent with strategic priorities.
• Influences and significantly contributes to the design process to ensure it supports business requirements and an optimized user experience.
• Capture requirements for multiple highly complex systems across multiple stakeholders; understands and applies the SDLC to the execution of deliverables.
• Translate business requirements into technical requirements considering multiple users, risks, and/or impact scenarios and convey with appropriate level of detail to the development team.
• Apply expertise of the business and its trajectory and work with technical and business teams to support business objectives and align to the roadmap.
• Work with QAS to lead project testing strategy. Support and/or participate in user acceptance testing to ensure quality in application releases and user experience.
• Advises on security, risk management, and IT process principles and escalate to appropriate team(s) as needed. Partners effectively with security and risk teams to ensure tech portfolio changes adhere to all relevant standards.

Financial Planning and Analysis

• Managing all aspects of the NAFS portfolio of tribal clients
• Underwriting loans and other credit products for complex tribal governments
• Working with legal counsel to review and structure loan documentation
• Ongoing credit monitoring and analysis, and covenant compliance
• Monitoring individual clients and portfolio trends
• Actively communicating with tribal and enterprise CFO's, and legal teams
• Performing financial analysis and preparing underwriting documents to support complex, multimillion-dollar corporate credit requests

Senior Vice President, Portfolio Management – Native American Financial Services Portfolio, Gaming

Recruitment

• Responsible for the full lifecycle of recruiting
• Develop and execute targeted recruiting plans
• Build and execute search plans including candidate assessment criteria
• Communicate appropriately and consistently with stakeholders
• Utilize sourcing techniques to identify and attract candidates
• Assess talent and make hiring recommendations
• Research market trends to inform talent decisions

Senior Recruiter

Client Services Representative

• Support card program inquiries from clients, internal teams, and vendor partners.
• Perform account maintenance with attention to accuracy and achievement within Service-Level-Agreements (SLA).
• Assist with simultaneous product integration projects that may include a client training aspect.
• Effectively resolve client escalations determining root cause and reporting issues to manager to prevent future issues.
• Provide process improvement guidance to enhance efficiencies to leadership.
• Facilitate website portal training and customization options/needs.
• Safe handling and security of sensitive client data.

Senior Client Service Specialist, Commercial Card

• Lead full lifecycle executive recruiting for senior Commercial Banking leadership roles, from search strategy through close
• Serve as a trusted advisor to senior business and HR leaders, providing market insights, talent perspectives, and clear recommendations
• Design and execute sophisticated search strategies, including market mapping, proactive sourcing, direct outreach, and candidate development
• Build and maintain deep knowledge of Commercial Banking competitors, priority markets, and leadership talent pools to support active searches and opportunistic hiring
• Rigorously assess senior talent with emphasis on growth leadership, sales execution, market entry experience, and organizational scale
• Deliver high touch, white glove experiences for senior candidates and internal stakeholders
• Prepare and coach interview panels, synthesize feedback, and guide selection decisions
• Partner with Compensation and HR to develop and negotiate complex offers, including relocation
• Build long-term relationships with senior Commercial Banking leaders to support current and future talent needs
• Leverage executive recruiting tools and CRM technology to manage pipelines, ensure compliance, and retain market intelligence
• Represent and differentiate KeyBank by clearly articulating our Commercial Banking strategy, culture, and leadership opportunities.

Senior Executive Recruiter – Commercial Banking Growth & Expansion

Artificial Intelligence

• Lead the development and maintenance of the enterprise data domain model, taxonomy, and ontologies
• Design and evolve information and semantic models that make enterprise data AI‑ready
• Operationalize data models, taxonomies, and semantic structures through the Enterprise Data Catalog (Alation)
• Define and enforce standards for data modeling, taxonomy, nomenclature, and semantic structures
• Provide authoritative guidance on semantic conflicts
• Contribute to the enterprise data product framework by defining domain boundaries, shared dimensions, and semantic contracts
• Confirm and document prioritized metadata elements for key business processes, analytical use cases, and AI‑enabled workflows
• Identify simplification opportunities—reduce redundancy, converge overlapping datasets, and promote canonical sources
• Partner with analytics, data science, and AI engineering teams to ensure information architecture is sufficient for AI outcomes
• Serve as a thought partner to shape governance strategy and roadmaps.

Knowledge Architect

• Develop, refine, and operationalize a comprehensive investment risk framework for CIO activities
• Help design and maintain the policies, procedures, and control standards for how CIO conducts IDD and ODD
• Document investment processes, controls, and oversight routines for RCSAs, audits, and regulatory needs
• Build dashboards that highlight CIO risk exposures, trends, outliers, and high-impact themes for review by leadership
• Sit with the CIO team to understand their workflows and ensure the risk framework is practical and adopted

Compliance Officer

• Lead multiple strategic initiatives in a fast-paced, dynamic environment, including engagement with third-party partners
• Collaborate across internal and external stakeholders to drive alignment and achieve business outcomes
• Own, grow, and optimize partnerships across fintechs, venture capital firms, and strategic industry groups
• Translate strategic priorities into actionable plans and ensure effective execution across stakeholders
• Establish governance, operating rhythms, and performance tracking mechanisms to support execution

Strategic Planning & Growth Enablement Leader – Commercial Bank

Operations

• Provide day-to-day production support for commercial servicing applications.
• Investigate, diagnose, and resolve system issues, defects, and user-reported incidents.
• Act as a liaison between Operations, Servicing, Technology, and business stakeholders.
• Gather and document business requirements for system enhancements and defect fixes.
• Develop and execute test scenarios including Functional testing, Regression testing, and User Acceptance Testing (UAT).
• Monitor and validate data across systems for accuracy and completeness.
• Identify opportunities to improve operational efficiency and reduce manual workarounds.
• Ensure system processes adhere to regulatory requirements.

Lead Operations Analyst

Project Manager

• Support delivery of EDQ initiatives by coordinating timelines, dependencies, action items, and deliverables across multiple teams.
• Maintain detailed project plans, trackers, and recurring task schedules to ensure commitments are met.
• Plan, organize, and facilitate recurring program meetings, working sessions, and forums.
• Develop agendas, capture meeting notes, decisions, risks, and action items, and ensure timely follow-up.
• Create, maintain, and organize high-quality documentation, including EDQ program materials, process documentation, and status artifacts.
• Develop executive-ready PowerPoint presentations, status decks, and readouts that clearly communicate progress, risks, and key outcomes.
• Track issues, risks, decisions, and dependencies; escalate concerns as appropriate.
• Provide consistent program visibility through dashboards, reports, and written updates.
• Collaborate closely with teammates across EDQ, product, technology, and risk to support coordinated delivery.
• Help establish and maintain repeatable rhythms, standards, and best practices for program execution.