Labcorp

Business Development Rep

• Prospects and generate business for physicians, hospitals and academic centers.
• Generates and maintains a strong, accurate pipeline of active prospects
• Daily interactions with sub-divisional sales and operational leadership
• Develops and executes a daily/weekly call plan to hit sales quotas
• Collaborates and communicates with all members of the territory sales force
• Maintains strong relationships and conducts regular business reviews with client leadership
• Identifies and closes new sales opportunities monthly in a very competitive market

Regional Business Development Executive

Customer Support

• Provides first-level technical support to the company for user inquiries and system security.
• Assists users with log-on problems, reinstating revoked security, and changes in access privileges.
• Troubleshoots system errors and lockups, and answers how-to system security questions.
• Routes second-level system questions to the appropriate individual/department.
• Processes all mainframe security requests and purchase approval security requests.
• Support includes resetting passwords, troubleshooting application and system issues and arranging for on site support.

IT Customer Service Specialist

Product Manager

• Owns strategy and lifecycle performance for a multi-product line autoimmune portfolio.
• Drives enterprise-level decision-making across investment priorities, roadmap, and growth strategy
• Influences senior stakeholders across R&D, Medical Affairs, Market Access, and Commercial teams without direct authority
• Shapes clinical positioning, evidence strategy, and market differentiation across disease states
• Establishes the vision for the autoimmune portfolio, defining long-term strategy, investment prioritization, and innovation roadmap aligned to enterprise objectives
• Leads enterprise-wide initiatives that advance portfolio differentiation, clinical value, and commercialization effectiveness
• Integrates scientific, clinical, regulatory, and market dynamics into cohesive portfolio strategies that inform executive decision-making
• Owns end-to-end portfolio lifecycle management, including roadmap, forecasting, pricing, and margin optimization across multiple offerings
• Drives cross-functional alignment at scale, influencing execution across Medical, R&D, Operations, Market Access, and Commercial
• Applies deep clinical expertise to identify unmet needs and translate them into strategic innovation and market opportunities
• Develops enterprise-level business cases, including market modeling, investment trade-offs, and long-term value creation
• Acts as a senior strategic advisor and spokesperson, influencing executive stakeholders and governance forums
• Identifies and advances strategic partnerships, licensing, or acquisition opportunities to expand capabilities
• Ensures end-to-end commercialization readiness, including launch excellence, scaling, and integration of new capabilities
• Partners with Marketing and Medical to elevate thought leadership and clinical authority in autoimmune diagnostics

Senior Director, Product Management – Autoimmune

Project Manager

• Lead end-to-end planning, execution, and monitoring of M&A-related projects
• Serve as the liaison between Corporate Development, Finance, Legal, Operations, and external advisors
• Identify risks early, develop mitigation strategies, and escalate critical issues to senior leadership
• Prepare clear, concise dashboards, progress reports, and presentations for senior stakeholders
• Drive continuous improvement by implementing best practices and leveraging AI-enabled tools
• Maintain accurate documentation of project activities, decisions, and lessons learned
• Assist in post-deal integration planning and execution

Project Manager – Global Corporate Development

• Manage book of business for assigned national accounts and achieve annual revenue growth quota
• Drive Executive/C-Suite level sales with value-based care networks and large physician organizations
• Collaborate with internal Health Systems team leadership to advance product/program development and pilot implementations
• Develop contract strategies and sales collaboration with Labcorp regional health system sales teams
• Lead sales implementations of national accounts with divisional leadership, Regional Business Development Executives (RBDEs), and physician practice sales teams
• Serve as company resource and sales expert in lab-based population analytics and value-based care programs
• Frequent travel within the United States (up to 50%)

National Business Development Executive – Value-Based Care

Engineer

• Design, implement, and maintain Cisco Unified Communications Manager (CUCM) clusters, dial plans, and call routing
• Configure and support Cisco ISR/ASR voice routers, VG series gateways, and CUBE for SIP, PRI, and analog integrations
• Manage and optimize SIP trunking, PSTN connectivity, and voice routing policies across enterprise environments
• Deploy, configure, and support Cisco Unity Connection for voicemail and messaging solutions
• Deploy and support Cisco Webex Calling and Webex App, including hybrid and cloud integrations
• Lead number porting projects, including coordination with carriers, validation of routing, and troubleshooting of porting issues
• Perform upgrades, migrations, and patching for CUCM, Unity, and Webex platforms
• Troubleshoot complex issues across CUCM, gateways, SIP trunks, and collaboration tools
• Collaborate with network, security, and collaboration teams to ensure seamless integration of voice services
• Document system architecture, configurations, and operational procedures
• Mentor junior engineers and provide technical leadership on voice projects
• Participate in vendor discussions, proof-of-concepts, and readiness assessments for new voice solutions

Senior Voice Engineer

Full-stack Engineer

• Design and document technical and functional specifications using tools such as flowcharts, ER diagrams, and pseudocode.
• Develop, test, and integrate high‑quality software using modern engineering standards and automated tools.
• Review and refactor existing code to improve performance, scalability, and maintainability.
• Analyze and enhance existing applications to meet evolving business requirements.
• Support migration efforts from legacy systems to modern platforms.
• Serve as a subject matter expert for internally developed Virtual LIMS (Lab Information Management System).
• Support production environments, including Tier‑3 troubleshooting and occasional after‑hours support including on-call support.
• Adhere to enterprise development standards and best practices.
• Learn and apply knowledge of laboratory operations and clinical workflows to support system design and functionality.
• Contribute as both an individual contributor and technical SME, providing guidance to junior engineers as needed.

Software Development Engineer III

• Provide technical support for hardware and software issues, ensuring prompt resolution to minimize downtime.
• Support IT needs for both local and remote offices, addressing IT-related challenges and ensuring consistent performance.
• Participate in IT projects, including installations, upgrades, and system migrations, collaborating with IT teams and stakeholders.
• Handle account creation, reactivations, terminations, and password resets for Esoterix’s Laboratory systems.
• Perform regular hardware maintenance, upgrades, and troubleshooting to ensure optimal functionality.
• Assist users with software-related problems, including installations, updates, and configuration adjustments.
• Maintain detailed records of IT issues, solutions, and system configurations to facilitate efficient troubleshooting and knowledge sharing.
• Ensure that IT systems and data are protected by following security best practices and helping to enforce security policies.
• Provide training and guidance to end-users on IT tools and best practices.

Desktop Support Specialist III

Human Resources

• Serve as the product owner for the LMS, shaping the roadmap, prioritizing enhancements, and driving platform evolution.
• Establish and maintain governance frameworks, including standards, processes, and documentation.
• Lead the implementation of Labcorp's new learning platform, Docebo in partnership with 3rd party implementation partners.
• Support sunsetting of current learning platform (Saba) by December 2026.
• Oversee day-to-day LMS operations, including configuration, permissions, workflows, content management, and system performance.
• Ensure the LMS and related systems meet 21 CFR Part 11 requirements, including validation, audit trails, and electronic signature controls.
• Manage integrations with HRIS, SSO, content libraries, analytics tools, and other HR technology platforms.
• Lead vendor relationships, contract discussions, and escalation management.
• Lead and develop a team of LMS administrators, analysts, and learning technology specialists.
• Manage LMS initiatives, including new platform implementations, migrations, upgrades, and enterprise‑wide enhancements.
• Partner with cross‑functional teams to ensure secure, compliant, and scalable solutions.

Senior Manager, Learning Management System – HR Technology

Account Executive

• Drive new mid-market, national accounts, Fortune 500 payers and channel partnership business that results in additive revenue for the organization to deliver assigned annual quota.
• Identify and prioritize target health plan accounts and channel partners, understanding their needs, objectives, and pain points related to quality performance and gaps in care solutions.
• Build and maintain strong relationships with target account key decision-makers and stakeholders within health plans and channel providers to drive successful closure and ensure future utilization.
• Manage the acquisition process, from initial customer prospecting, contract signature, and relationship management (cold calling, direct outreach and events, prospecting, networking, proposal generation, contract negotiations, conversion, etc.).
• Maintain internal reporting and documentation requirements in SFDC (Salesforce.com) and other applicable areas.
• Guide prospects through the buying process, understanding needs, and anticipating challenges and hurdles to ease the prospect’s ability to buy.
• Increase awareness and market knowledge of Labcorp’s Gaps in Care programs and services.
• Deliver engaging, compelling sales and product presentations, with a strategic account-based selling approach focused on creating unique sales strategies at the account level.
• Collaborate with other sales and internal teams to develop new and existing relationships and ensure successful hand-offs for implementation and future utilization.
• Successfully build and execute an annual sales plan.
• Provide timely and accurate forecasts of sales prospects according to product, timeline and value.
• Prepare and submit sales reports showing sales volume, potential sales, and areas of proposed opportunity and prospects.
• Lead training for teams to educate on the product line and provide market updates.

Strategic Payer Initiatives Sales Executive

• Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory
• Act as a liaison between the client and the Labcorp operations team in relation to client needs
• Provide ongoing service and problem resolution to customer base
• Ensure customer retention by providing superior customer service
• Recommend solutions that are client focused and persuasive
• Provide account management for client’s day-to-day operations
• Upsell current book of business to increase organic growth
• Work closely with senior sales representatives to grow book of business
• Continuously provide educational material to the client base
• Resolve any customer related issues in a timely manner
• Meet and exceed monthly retention and upsell goals on a regular basis

Key Account Executive – Outside Sales

Software Engineer

• Develop, test, and deploy full‑stack AI applications using IBM watsonx and other AI/ML frameworks
• Build and maintain agentic workflows and orchestration layers that connect HR platforms such as Workday and ServiceNow
• Implement APIs, microservices, and system integrations to ensure seamless connectivity across HR technologies
• Monitor AI models for accuracy, reliability, performance, and potential bias
• Collaborate with HR stakeholders to refine functional and technical requirements into build-ready specifications

Senior Developer, HR AI Technology

Billing Specialist

• Perform high-volume billing data entry and complete assigned billing workflows (e.g., reporting, work queues, inventory tracking)
• Review, validate, and process claims to support accurate billing and timely reimbursement
• Contact insurance payors to resolve claims, denials, and billing discrepancies
• Review insurance eligibility, benefits, and coverage to support accurate claim submission and prevent errors
• Analyze billing issues, perform root cause analysis, and resolve denials, rejections, and discrepancies
• Monitor claim status and follow up on outstanding accounts to support timely payment
• Track productivity and quality metrics, including error rates, volume, and case completion
• Maintain accurate documentation and ensure compliance with payer and operational requirements
• Develop and update SOPs and support process improvements to enhance billing accuracy and efficiency
• Train and support team members on workflows, systems, and process updates

Billing Coordinator III

People Operations

• Resolves complex HR inquiries from employees through case management, telephony, chat and appointment bookings
• Ensures timely and high-quality service delivery, meeting performance and quality Service Level Agreements (SLAs)
• Drives completion of complex, time-sensitive activities to meet deadlines
• Provides policy guidance and advanced assistance on HR process navigation for employees
• Is subject matter expert (SME) and partners with COEs and Stakeholders on knowledge transfer and process optimization projects to improve employee experience
• Mentors and provides guidance to team members, creates / maintains training content (e.g. job aides, etc.), facilitates training sessions, and supports onboarding for new People Services team members
• Drives compliance with global policy and labor laws, documentation standards, process and data audits
• Identifies and solutions for trends or inefficiencies and contributes to service enhancements projects
• Supports global HR Projects
• Other HR Support as needed