Longbow Advantage

Security Engineer

• End-to-end ownership of our cloud infrastructure on GCP, architecture, reliability, cost, scalability, and operational excellence
• The full cloud-native application environment; containerized and serverless workloads, cloud networking, and the large-scale, multi-tenant data layer (many terabytes of customer data on MongoDB Atlas), including the architecture, performance, and scaling decisions across all of it
• Deployment, release, and maintenance processes, with a focus on uptime and minimizing customer-facing disruption, recognizing that a platform outage during an active warehouse shift is a customer event, not just a ticket
• Leadership of our senior SRE, providing direction and architectural vision to move the platform forward
• Our overall security program, policy, posture, tooling, and incident response, across both businesses
• Achieving and maintaining SOC 2 Type II (and evaluating ISO 27001 as the customer base demands), including driving the program, evidence, and audit relationships
• Customer-facing security: questionnaires, audits, and trust conversations with security-conscious enterprise buyers
• Data protection obligations as a data processor, including PII handling and relevant privacy regimes (e.g. GDPR, CCPA)
• Managing security vendor relationships (MDR/EDR, SIEM, endpoint protection, penetration testing)
• Oversight of the internal IT function, corporate network, on-prem and cloud infrastructure, identity, endpoint management, help desk, and vendor relationships
• Light-touch oversight of a small, hosted WMS environment on GCP, including its reliability and availability commitments
• Mentorship and development of an established IT team, including an IT Manager and IT Administrators who handle the day-to-day

Head of Infrastructure, Security

Program Manager

• Support delivery of multiple Warehouse Management System projects for clients
• Utilize traditional knowledge areas including scope, schedule, cost, quality, resources, communications, risk, and stakeholder management
• Work with Finance, IT, HR, Delivery, Services Leadership, and other departments as needed
• Collaborate closely with clients, software partners, possibly consulting partners and 3rd party resourcing companies
• Contribute to the ongoing development of the PMO including best practices and initiatives including AI in project management
• Manage project scope, schedule, cost, quality, resources, communications, risk, and stakeholders

Head of Infrastructure, Security

Senior Program Manager