Octopus Energy

Backend Engineer

• Help us build and refine critical paths, enhancing the key flows that keep a system of hundreds of thousands of OCPI charging sessions, locations and receipts running smoothly.
• Influence the evolution of our highly complex Tariffs & Pricing logic, improving our discounts and price offering for our customers.
• Enable us to build quickly but robustly, using best practices in observability, data analysis and defensive programming, allowing us to safely scale our CPO integrations globally.
• Work with cross-functional stakeholders to break down complex problems, understand feasibility, and propose creative technical solutions that deliver a market-leading product.

Software Engineer, Backend, Python

General

• You prepare and process INVOIC messages and analyze and manage billing processes
• You ensure timely invoicing and perform checks and plausibility validations of billing data
• You independently handle invoice disputes and any resulting clearing cases
• You analyze and resolve INVOIC errors in day-to-day operations
• You are responsible for processing and monitoring all market communication processes according to WiM and GPKE
• You manage electronic data exchange with market partners
• You coordinate the resolution of rejected processes with market partners
• You serve as a point of contact for our market partners via email and phone
• You optimize system and process issues and develop sustainable solution proposals

Senior Specialist — Switching Processes – Smart Meter

Content Marketing Manager

• Create interactive content: You design and develop modern, varied, and target-group-appropriate e-learning and microlearning content.
• LMS maintenance: You upload newly created content and build visually appealing learning paths for our teams.
• Quality assurance: You ensure our digital trainings meet top didactic and visual standards.

Freelancer, Learning & Development Content Creation – E-Learning Author

Account Executive

• Own Relationships: Be the trusted day-to-day partner for a portfolio of large fleet customers, supporting them throughout their electrification journey.
• Deliver Great Experiences: Build strong relationships through regular check-ins, quarterly reviews, and proactive support.
• Drive Growth: Keep a close eye on account health, spot opportunities to grow accounts, and help customers get the most from our products.
• Track Success: Share meaningful insights and reporting to help customers understand their electrification progress and impact.
• Smooth Onboarding: Own the handover from Sales to Customer Success, making sure every customer gets off to a brilliant start.
• Set Customers Up for Success: Work with customers to define growth goals and key milestones on their electrification journey.
• Champion the Customer: Be the voice of your customers, sharing feedback with the wider Octopus Fleet team to improve their experience.
• Shape the Product: Turn customer feedback into ideas that help evolve our products and keep pace with the fast-moving electrification market.

Client Success Executive

• Collaborate internationally: Work closely with Octopus Energy ES and various global teams to develop and integrate new features for our website and mobile app.
• Own key product modules: Contribute directly to the private area, bill management, saving sessions, customer onboarding optimization, and marketing dashboards.
• Drive fast-paced impact: Deliver code that directly impacts customers. Our priorities adapt to real-world needs, meaning the pace is fast and the feedback cycle is satisfyingly quick.
• Thrive in an agile culture: Enjoy flat hierarchies and an open environment that fosters innovation, flexibility, and creativity.

Platform Engineer

• Contribute to building and improving platform services, writing code, reviewing changes, and supporting deployments.
• Work alongside senior engineers to design and implement solutions that improve scalability, reliability, and developer experience.
• Help maintain and operate core systems such as CI/CD pipelines, cloud infrastructure, and monitoring.
• Participate in incident response and retrospectives, contributing to learning and improvement.
• Collaborate with other engineers to understand needs and translate them into practical platform solutions.
• Take ownership of tasks and smaller projects, while developing towards owning larger areas of the platform.

Platform Engineer II

Operations

• Shape our thinking and understanding of customer experience and wider operational performance to support front line staff through to SLT leadership
• Create a data-led understanding of what our customers are experiencing and what they are telling us, building a full view of the Voice of the Customer
• Help us understand what we should be tracking and measuring to understand our customers (i.e. metric creation) and build reporting to monitor performance
• Work with the Director of Operations and Head of Customer Operations to create strategy & implementation plans off the back of CX data, and help us make the right prioritisation calls to address the biggest CX pain points
• Create strong stakeholder relationships, across the front line teams, the Data Team, Operations Leadership and the SLT
• Build-on and oversee our headcount forecasting tooling.
• Scope and get involved in the projects to deliver improvements off the back of the insights work - liaising closely with our teams to make sure that the insight drives meaningful change.
• Help us find answers to “what are we going to do differently on Monday?”.

Operations Insight & Strategy Lead – 12 month FTC

Data Analyst

• Orienter la stratégie de recouvrement B2C en analysant les données client
• Mesurer l'impact des actions existantes et construire des rapports d’analyse
• Proposer des orientations stratégiques pour améliorer les taux de recouvrement et gérer le risque crédit
• Accompagner les équipes Finance dans leurs décisions et améliorations

Senior Data Analyst – Risk & Collections

Analytics Engineer

• Guide B2C collection strategy based on customer data analysis
• Measure the impact of existing actions and build analytical reports
• Propose strategic directions to improve recovery rates and manage credit risk
• Support Finance teams in decision-making and improve collection processes

Senior Analytics Engineer – Finance & Risk

Associate

• Help us make a big green dent in the universe.
• We're on a mission to drive the global renewable energy revolution, and we need many more people to help us make our vision a reality.
• Octopus Energy Generation (OEGEN) is a leader in sourcing, investing in, and managing a wide range of utility-scale renewable energy assets.
• We are looking for a Portfolio Associate to join the OEGEN funds team, to support Octopus Renewables Infrastructure SCSp, a Luxembourg-based renewable energy and energy infrastructure open-ended unitised partnership with nearly £3bn of funds under management.
• The role combines valuation, portfolio management and value creation.
• You will be allocated a number of asset portfolios (typically on a country or technology basis) from the Sky fund for which you have responsibility for the quarterly valuation process.
• This includes analysing operational performance, new revenue contracts, financing structures, asset life extensions and other initiatives that maximise long-term investor returns.
• The successful candidate will be expected to update, operate, improve and own valuation models directly, not simply review outputs prepared by others.
• The successful candidate is also expected to work with OEGen teams to assess and deliver long term value strategies and support short term performance objectives.
• The role would suit someone from an infrastructure fund, renewable energy investment manager, infrastructure asset manager, project finance team, or specialist valuations / modelling team in professional services.
• The role also has a forward-looking change agenda. We are investing in tools to improve the quality, consistency and efficiency of valuation processes.

Portfolio Associate

• You support the operational management of our balancing group management for electricity and gas and coordinate communication with market partners, service providers and internal teams.
• You monitor and coordinate clearing processes with grid operators and help systematically identify and resolve data discrepancies.
• You identify opportunities to improve existing processes and collaborate with Data, Tech and Operations teams to deliver scalable solutions.
• You contribute to energy-sector projects related to balancing, market communication and forecasting.

Senior Specialist – Process Automation, Market Processes in the Energy Sector

Manager

• Guide the B2C collections strategy based on analysis of our customer data
• Measure the impact of existing actions
• Build analytical reports
• Propose strategic directions to improve collection rates
• Support the Finance teams in their decision-making

Senior Credit Risk Manager

Accountant

• Business partner for the fund-level finance team – ensuring delivery of information and service in line with the agreed Service Level Agreement.
• Review and challenge management accounts provided by external accountants.
• Report on the financial performance of the portfolios at monthly Customer Board meetings.
• Deal with all queries – taking ownership of requests and issues, creating stakeholder goodwill by providing appropriate solutions in a timely manner.
• Project manage the portfolio statutory audits; liaising with external auditors, external accountants and fund-level finance teams as required.
• Project manage the annual budget process.
• Review consolidated monthly management account information.
• Review statutory financial statements and ensure all statutory filing requirements are met.
• Prepare and review technical accounting papers for acquisitions, disposals, restructures and other significant transactions.
• Support hedge accounting, impairment reviews and acquisition accounting.
• Prepare and review cash flow forecasts and funding requirements.
• Support banking covenant reporting and bank reporting requirements.
• Oversee the review of key balance sheet reconciliations, including intercompany balances, shareholder loans, bank reconciliations, fixed assets, provisions and other significant balance sheet items.
• Manage payment approvals as appropriate.
• Ensure a robust control environment is present throughout the portfolio. This could involve insisting on the utilisation of OEGEN’s systems for new assets/projects.
• Be a valued business partner and build and maintain good working relationships with internal and external stakeholders
• Identify system improvements and take ownership of driving change across the team. This will involve working closely with external accountants to improve current processes across the portfolio.
• Ad hoc project work as required.

Senior Management Accountant – FTC

• Manage the members of the Commercials Pod (three people to date).
• Act as a driver of professional development for team members through training and mentoring.
• Define the roadmap and ensure the quality of the team's deliverables.
• Work closely with the sales teams to understand their needs and translate business requirements into data analytics solutions.
• Oversee the collection, processing, and analysis of commercial data volumes to create clear, concise dashboards.
• Propose and develop data products to support sales growth or customer experience, staying at the forefront of data technologies (e.g., Machine Learning, Generative AI).

Lead Data Analytics

Product Manager

• Take the reins on more that one of our high impact products, shaping the vision, strategy, and roadmap, ensuring these are aligned with our overall business goals.
• Own the business case and ROI, making sure you keep stakeholders across Octopus genuinely excited and informed about changes and their impact.
• You’ll also execute day to day - taking full ownership of planning, running, delivering and monitoring key missions in your area, keeping things on track and making sure everything hands off smoothly.
• Deliver analysis that gets under the hood of our products, constantly measuring and improving our product performance, security, and reliability.
• Be a product discovery champion, rapidly experimenting, vibe coding prototypes before passing them over to engineering.
• Figure out when to dive deep into finding a solution and when to move fast to balance real-world risks with customer value.**Coach junior PMs to help them smash their career goals and share your wisdom to level up our whole product community.