RELX

SDET

• Perform end-to-end testing activities across projects, ensuring product quality and reliability.
• Analyze requirements, prepare test plans and test cases, execute tests, and report defects.
• Develop and maintain automated test scripts for both UI and API testing.
• Automate testing processes using programming languages such as TypeScript, JavaScript, Java, or Python.
• Create and execute database validation tests, including writing and running SQL queries.
• Integrate testing frameworks and suites into CI/CD pipelines, particularly using GitHub Actions and DevOps tools.
• Collaborate with Developers, Product Owners, Business Analysts, and QA team members to complete testing deliverables.
• Analyze test results, provide feedback, recommend improvements, and support issue resolution to meet quality and delivery goals.

Senior Quality Test Engineer

Product Manager

• Develop deep understanding of customer needs, use cases, and industry trends
• Use analytics, data, and market insights to shape and validate product strategy
• Lead hypothesis-driven testing approaches, including experimentation and A/B testing
• Own product roadmap, strategy, and end-to-end delivery of complex features
• Define product positioning, messaging, and success metrics
• Lead go-to-market strategy, launch planning, and cross-functional execution
• Identify new product opportunities and contribute to business case development
• Mentor product managers and guide cross-functional teams to deliver outcomes.

Principal Product Manager I

Scrum Master

• Serve as Scrum Master for one or more Agile teams, ensuring effective adoption of Scrum and Agile practices (Scrum, Kanban, or Scrumban as appropriate).
• Own team-level delivery governance and predictability, ensuring clear goals, realistic planning, and transparent signals on scope, risks and progress.
• Ensure work is visible, prioritized, and flowing through the system (e.g., backlogs, boards, WIP limits).
• Help teams create realistic sprint goals or flow target and meet commitments sustainably.
• Define and maintain team-level delivery metrics (e.g., throughput, cycle time, defect trends; DORA metrics where appropriate).
• Identify and make visible impediments impacting throughput or quality – both within and outside the team – and drive resolution in partnership with Engineering, Product, TPMs, and Product Operations.
• Facilitate Agile ceremonies including Sprint Planning, Daily Stand-Ups, Reviews, Retrospectives, and Backlog Refinement.
• Coach teams on Agile principles, self-organization, and continuous improvement.
• Foster a culture of trust, accountability, psychological safety, and constructive challenge.
• Support Product Owners and Product Managers in effective backlog management and value-based slicing of work.
• Use data and experiments to evolve ways of working rather than enforcing process for its own sake.
• Use quantitative and qualitative insights to identify bottlenecks, risks, and improvement opportunities.
• Facilitate outcome-focused retrospectives and ensure follow-through on improvement actions.
• Provide clear, concise status, risk and dependency signals to stakeholders, framed in terms of business impact.
• Where applicable, create and maintain delivery dashboards and queries in Agile tooling (e.g., Azure DevOps).
• Own cross-team coordination for work involving supported teams, ensuring dependencies, sequencing, and risks are understood and managed collaboratively.
• Partner with Product Operations and TPMs by providing accurate team- and cluster-level plans, capacity, and risk signals.
• Represent team realities in planning and prioritization forums.
• Collaborate with Design, Security, Data, and other functions to improve end-to-end delivery.
• Contribute to the evolution of Agile practices as the organization scales.

Attorney

• Design, own, and execute the content upkeep process for your aligned practice area, including developing and maintaining workflows to ensure content is reviewed, updated, and published in accordance with business priorities and success metrics
• Monitor current awareness sources, legal developments, legislation, regulations, agency guidance, court decisions, and other relevant changes in law affecting your practice area and assess the impact of those developments on existing Practical Guidance content
• Perform legal research and editorial tasks associated with updating existing Practical Guidance content, including analyzing legal developments, identifying affected resources, determining the appropriate scope of updates, and ensuring content remains accurate, practical, and useful for customers
• Draft, revise, and edit Practical Guidance content, ensuring that updates are clear, concise, legally accurate, and consistent with Practical Guidance editorial standards
• Maintain and update key customer-facing resources, including legal development trackers and other high-use tools, to ensure timely coverage of significant developments
• Oversee and execute Practical Guidance content remediation projects focused on improving the customer experience, including projects involving content quality, usability, navigation, organization, currency, and consistency across the area of law
• Incorporate AI and emerging technologies into editorial workflows, including evaluating AI-generated or AI-suggested content updates, identifying appropriate use cases, validating legal accuracy, and ensuring that final work product meets editorial and quality standards
• Partner with internal stakeholders, including LNNAUK, GPO, and GTO teams, to support content strategy, workflow improvements, product enhancements, and customer-focused initiatives

Labor and Employment Legal Analyst, Practical Guidance

Sales Development Rep

• Create target lists of key points of contact within your portfolio of prospect accounts using Salesforce, LinkedIn, and ZoomInfo
• Develop creative engagement campaigns that drive curiosity using email, HubSpot, LinkedIn, and phone
• Discover new business opportunities by understanding a prospect’s interests, needs, and knowledge gaps through thoughtful conversations with senior decision makers
• Respond to all marketing-generated leads in a professional and timely manner to identify opportunities
• Deliver a consistent volume of meetings for Enterprise Account Managers, including detailed handover notes and briefings
• Provide prospects with a high-quality experience and positive impression
• Use Salesforce to record all activity and client interactions, ensuring data accuracy and quality

Sales Development Representative

Full-stack Engineer

• Contribute to the research, design, development, and enhancement of software solutions for assigned Batch Portal functional areas.
• Implement application functionality and resolve software defects using established coding standards and best practices.
• Develop and maintain backend services and user‑facing components supporting batch job configuration, execution, monitoring, and reporting.
• Participate in Agile development processes, including sprint planning, backlog refinement, daily stand‑ups, reviews, and retrospectives.
• Collaborate with product management, architecture, quality engineering, and operations teams to translate moderately complex requirements into working software solutions.
• Write, review, and maintain technical documentation, including design artifacts and support documentation.
• Apply secure software development lifecycle (SSDLC) practices throughout the development process.
• Troubleshoot and resolve technical issues of moderate complexity in development, test, and production environments.
• Continuously develop technical skills and maintain awareness of relevant tools, frameworks, and technologies.

Software Engineer II

Principal Product Manager

Content Marketing Manager

• Oversee the Clinical Solutions publishing program across global and local portfolios, including books and digital products
• Develop and drive content strategy, including reviewing proposals, financials, and portfolio roadmap analyses
• Ensure a strong pipeline of strategic programs and effective content leverage across platforms
• Monitor market dynamics and integrate best practices to maintain competitive leadership
• Align content initiatives with broader priorities, including portfolio optimization and platform integration
• Partner with business units to support electronic solutions, translations, and content localization
• Optimize financial performance by managing costs, reviewing proposals, and supporting healthy gross margins
• Track and analyze performance metrics, including financials, reporting, and operational insights

VP, Clinical Solutions Content

Analyst

• Lead the financial planning, budgeting and forecasting processes , ensuring assumptions are robust, clearly understood and aligned with business strategy.
• Provide insightful monthly performance analysis, explaining key movements in revenue, cost, margin, pipeline and other relevant business drivers.
• Partner with product, sales, marketing and operations teams to understand performance, challenge assumptions and support delivery of financial targets.
• Identify, quantify and communicate risks and opportunities , recommending actions to improve financial and operational outcomes.
• Support pricing, discounting and deal structure decisions , ensuring commercial proposals are financially sound and aligned with strategic objectives.
• Develop business cases for investment, product development, go-to-market initiatives and other strategic opportunities, including clear assessment of financial returns and key sensitivities.
• Maintain and improve financial processes, models, dashboards and reporting tools to support timely, accurate and data-led decision-making.
• Use generative AI, automation and analytical tools to streamline recurring finance processes, enhance variance analysis, improve reporting narratives and identify trends or anomalies more efficiently.
• Translate complex financial information into clear insight for non-finance stakeholders, enabling effective commercial decisions.
• Identify and monitor key performance indicators , including forward-looking metrics, providing early warning of issues and highlighting opportunities to accelerate growth.
• Work closely with the wider finance team to ensure accurate reporting, strong financial controls and alignment with group finance processes.
• Support ad hoc analysis, scenario modelling and strategic projects as required by senior management.

Senior Decision Support Analyst

Customer Support

• lead workforce planning and operational support activities that help customer support teams meet service level objectives across multiple contact centers
• use forecasting, capacity planning, reporting, and real-time analysis to improve coverage, productivity, and service performance
• partner with leaders and global teams to support operational change, guide decisions, and remove barriers to success
• develop and implement support plans for overall department operations to meet service level objectives and metrics
• manage day-to-day operations by using forecasting methods, analyzing historical data and trends
• monitor the flow of customer contacts and analyze work states for multiple call centers
• develop productivity reports and validate metrics to ensure staff productivity and occupancy are maintained
• conduct staffing/volume analysis utilizing business and systems expertise
• develop daily, weekly and monthly call reports that are utilized by front line agents up through senior leadership
• work with Customer Support leadership teams and provide consistent communication to coordinate processes

Global Customer Support Workforce Manager

Program Manager

• Own and manage program and project initiatives from planning through execution and follow-up.
• Coordinate initiatives across global, distributed teams, aligning stakeholders across time zones and priorities.
• Lead team engagement, learning, and development activities that improve collaboration and effectiveness.
• Identify opportunities to improve team processes, efficiency, and overall experience.
• Define and track simple success metrics and share progress with leadership.
• Establish regular engagement rhythms such as all-hands meetings, retrospectives, and feedback loops.
• Support recognition, visibility, and internal communication efforts that reinforce team connection and impact.
• Partner closely with leadership to translate team feedback into actionable improvements.

Program Manager – Team Engagement & Effectiveness

Sales

• Reviewing, drafting and negotiating sales contracts and related documents, including order forms, amendments, renewals and customer terms, in line with Elsevier templates, fallback positions, policies, and approval requirements.
• Supporting Legal and Sales by identifying non-standard terms, missing protections, approval requirements and other contracting risks clearly and early.
• Applying sound judgment to routine and moderately complex contracting issues, balancing risk with commercial needs and proposing practical ways forward.
• Managing contract matters proactively from intake through execution, including tracking status, blockers, approvals and next steps.
• Working closely with Sales, Legal, Account Support, Finance and other internal SMEs to develop, review and finalize contract requirements.
• Communicating clearly and professionally with internal and external stakeholders, including providing realistic ETAs, concise advice and customer-friendly explanations.
• Preparing clean, accurate and internally consistent contract documents that reflect agreed services, commercial terms and approved legal positions.
• Using contract management systems, internal resources and approved AI or productivity tools responsibly to enhance efficiency, drafting quality and stakeholder experience.
• Identifying recurring issues, process bottlenecks and opportunities to improve templates, toolkits, standardization and smarter ways of working.

Contract Manager – Sales

Account Manager

• Own a portfolio of law enforcement agency accounts across the West territory, driving new business sales, renewal strategy, retention, customer satisfaction, and net revenue growth for Coplogic insurance and related solutions
• Build and maintain multi-threaded relationships with chiefs/sheriffs, command staff, records managers, IT, and city/county stakeholders; lead regular business reviews to align outcomes to agency goals (accuracy, efficiency, community service, and compliance)
• Serve as a trusted advisor on Coplogic capabilities and roadmap, the LexisNexis Risk Solutions value proposition, and competitive alternatives; translate product features into clear operational and financial benefits for public safety leaders
• Coordinate with implementation, support, product, and finance teams to ensure smooth onboarding, timely issue resolution, and strong adoption; escalate risks appropriately and communicate status and next steps to the customer
• Represent Coplogic and LexisNexis Risk Solutions at regional and state law enforcement events, association meetings, and sponsored tradeshows to strengthen partnerships, improve retention, and identify cross-sell/upsell opportunities within existing accounts
• Monitor account health using usage, support, and operational metrics; identify renewal risk signals early, develop success plans, and recommend additional solutions or services that increase agency value and long-term partnership

Account Manager – Law Enforcement, West Territory

Director

• Providing effective project governance to ensure implementations are delivered on time, within budget, and aligned with agreed requirements
• Translating Statements of Work, customer requirements, and product capabilities into comprehensive implementation roadmaps, including tasks, milestones, deliverables, and risk mitigation strategies
• Partnering with Project Managers to analyze and support the development of detailed project artifacts and delivery plans
• Serving as the primary point of contact for project stakeholders, delivering transparent status updates and managing expectations across all levels
• Coordinating cross-functional teams including Product, Market Planning, Sales, Account Management, Project Management, and Professional Services, as well as corresponding client-side teams
• Ensuring project teams identify risks and gaps in customer requirements and execute solution configuration aligned to client workflows and internal software guidelines
• Applying technical understanding of system architecture, integrations, APIs, data inputs, workflows, and configuration options to support successful implementations
• Leading issue resolution efforts, addressing technical blockers, and guiding teams toward creative, effective solutions
• Overseeing customer-reported issues during User Acceptance Testing (UAT) and post-go-live hypercare to ensure solutions function as intended and agreed
• Promoting strong communication, active listening, and stakeholder trust throughout the implementation lifecycle