Technical Recruiter

• Manage the end-to-end recruitment process for technical roles, from job requisition to offer acceptance
• Build deeply targeted sourcing strategies and market maps to identify and engage high caliber, often passive technical talent
• Partner closely with our Engineering leadership and hiring managers to deeply understand the requirements of each role
• Work collaboratively with colleagues across the People and Talent teams
• Design and own structured, competency-based interview practices and refine processes to optimize candidate experience and recruiting impact
• Analyze recruiting metrics to identify roadblocks and develop strategic solutions

Senior Technical Recruiter – Contract

IT Support

• Manage and tune endpoints across macOS, Windows, ChromeOS, and VDI platforms, ensuring optimum performance, up-to-date software and a great user experience
• Administer enterprise browser policy, extension management, and secure defaults across the fleet
• Build and maintain no-code/low-code automation (Tines/Okta Workflows) to streamline and proactively resolve operational tasks
• Utilize infrastructure-as-code (IaC) to standardize provisioning and configuration management across platforms and infrastructure
• Contribute to the development and deployment of Ro's Zero Trust strategy across device and user identity
• Own and operate Ro's cloud-hosted VDI environment, including the underlying server infrastructure that supports it
• Contribute to IT Engineering's GitHub repositories, building and maintaining tooling such as osquery and Santa
• Collaborate with IT, Security, and Risk Management teams to ensure maximum protection of Ro's assets
• Use AI coding assistants and agentic tooling to build, debug, and operate system integrations and automations while applying sound judgment about where agents fit versus deterministic automation
• Fully own project implementation plans and schedules
• Provide support to issues escalated to the IT Engineering team
• Participate in on-call rotation approximately every 6 weeks

Senior IT Engineer

Communications

• Support Ro’s always-on media engagement program by writing thoughtful pitches centered around Ro’s products and services
• Collaborate with members across Ro’s Comms, Growth and Brand teams to make sure consumer PR efforts are in line with company priorities
• Serve as eyes and ears to help source stories across Ro, understanding the differentiators of Ro’s products and services and mining for story ideas
• Track industry trends and developments relevant to Ro and its products and make recommendations for how to insert Ro into the conversation
• Brainstorm ideas and strategies for media coverage
• Help subject-matter experts turn their knowledge into digestible expert commentary and support internal media training efforts
• Vet inbound media opportunities and make recommendations for engagement
• Support the development and promotion of Ro insight surveys and clinical research
• Research data points to help drive storytelling efforts
• Collaborate closely with Ro’s PR agencies, helping to manage action items
• Work cross-functionally to tackle open-ended questions impacting announcements and initiatives
• Draft backgrounders for media interviews and agency briefs
• Track and update results from earned consumer opportunities including monitoring our affiliate network (Impact) and Google Analytics
• Keep close tabs on product updates and timelines across Ro’s verticals in fertility, sexual health, skincare and weight management
• Manage various media lists and trackers

Senior Associate, Consumer Communications

AI Research Scientist

• Design and own evaluation frameworks for production LLM features, including LLM-as-a-judge evaluations, regression suites, synthetic datasets, golden datasets, and human review workflows.
• Analyze production behavior to identify quality issues, hallucinations, latency bottlenecks, cost regressions, and emerging failure modes.
• Design and run experiments including prompt variations, workflow changes, retrieval improvements, and model comparisons; and quantify their impact on quality, operational metrics, and user outcomes.
• Define the metrics that matter and build dashboards that make AI performance visible across the organization.
• Partner with engineering to determine which optimizations should be productionized and how to measure ongoing success.
• Mentor teammates on experimental design, statistical rigor, evaluation methodology, and measurement best practices.

Senior Applied AI Scientist

AI Engineer

• Join Tech @ Ro to build the future of healthcare, from the ground up!
• Solve complex, high-concurrency problems across a full-stack platform.
• Build and ship quickly with tight feedback loops and real-world impact.
• Own systems end-to-end, from architecture to production performance.
• Work alongside experienced operators, technical leaders, and clinicians.
• Help define how modern healthcare should be delivered.
• Embed directly with operators and clinical teams to dissect manual workflows and rebuild them with LLMs and agentic patterns.
• Drive build-vs-buy strategy: when to build custom orchestration, when to integrate a third-party tool.
• Write prompts, evaluation suites, and Python code that connect AI systems to Ro's products and internal operations.
• Create golden datasets, define evaluation rubrics, and run experiments that continuously improve quality and reliability.
• Define success metrics, measure product impact, and use data to prioritize future investments.
• Shape prioritization, sequencing, and technical direction across the AI pod.

Senior AI Product Engineer

• Design, build, and ship production LLM powered features end-to-end.
• Build the AI application layer, including prompt orchestration, tool calling, retrieval (RAG), embeddings, agent workflows, and structured outputs.
• Develop evaluation infrastructure, including regression suites, LLM-as-a-judge evaluations, synthetic datasets, human review workflows, and quality metrics that catch regressions before users do.
• Design observability systems that measure accuracy, latency, cost, hallucination rates, and model behavior in production.
• Build safety and reliability guardrails that ensure AI systems meet quality, compliance, and operational requirements.
• Evaluate and integrate third-party tools, including orchestration frameworks, evaluation platforms, vector databases, and model providers; and make pragmatic build-versus-buy decisions.
• Raise engineering standards across the team through technical leadership, code reviews, mentorship, and thoughtful system design.
• Sit with EHR operators, Patient Advocates, and clinical teams to understand the workflows you're automating.
• Prototype quickly, ship early, measure outcomes, and iterate based on real-world usage.

Senior AI Engineer

• Partner with EHR operators, Patient Advocates, and clinical teams to understand operational workflows and identify opportunities for AI.
• Build and iterate on LLM-powered features.
• Write Python code that connects AI systems to Ro's products and internal tools.
• Prototype quickly, test ideas with users, gather feedback, and iterate based on real-world usage.
• Define success metrics for the features you build and use data to identify opportunities for improvement.
• Contribute to evaluation datasets, testing workflows, and experiments that improve AI quality and reliability.
• Help evaluate third-party AI tools and contribute to build-versus-buy decisions

AI Product Engineer

• Build and ship production LLM-powered features across patient-facing products, clinical workflows, and internal tools.
• Build the AI application layer, including prompt orchestration, tool calling, retrieval (RAG), agent workflows, and structured outputs.
• Develop and iterate on evaluation suites, including synthetic test datasets, LLM-as-a-judge evaluations, regression tests, and human review workflows to improve quality over time.
• Write the code that connects LLMs to Ro's internal systems, APIs, and operational workflows.
• Partner closely with EHR operators, Patient Advocates, and clinical teams to understand the workflows you're automating and identify opportunities for AI.
• Prototype quickly, ship early, measure outcomes, and iterate based on real-world usage.
• Contribute to AI infrastructure, tooling, and engineering best practices alongside senior engineers.

Data Scientist

• Join Tech @ Ro to build the future of healthcare, from the ground up!
• Solve complex, high-concurrency problems across a full-stack platform.
• Build and ship quickly with tight feedback loops and real-world impact.
• Own systems end-to-end, from architecture to production performance.
• Work alongside experienced operators, technical leaders, and clinicians.
• Help define how modern healthcare should be delivered.
• Design evaluations, analyze production behavior, run experiments, and partner closely with engineers to improve the quality of AI-powered features.

AI Data Scientist

Engineering Manager

• Lead and develop a Core Infrastructure team responsible for production-critical systems and foundational engineering capabilities.
• Own execution across the team’s portfolio: clarify priorities, sequence work, manage tradeoffs, and ensure high-quality delivery.
• Improve Ro’s infrastructure operating model by making ownership clearer, reducing recurring support burden, and converting operational pain into durable system improvements.
• Advance Ro’s reliability, observability, and disaster recovery posture through better operational practices, clearer readiness expectations, incident learning, and resilient infrastructure patterns.
• Partner with Product Engineering, Cyber, Data Infrastructure, and Infrastructure leadership to ensure Core Infrastructure work improves reliability, velocity, compliance, unit economics, and the systems that help patients access and stay engaged in care.
• Create a high-context, high-trust team environment with clear expectations, strong feedback/accountability loops, and space for engineers to do their best work.

Engineering Manager, Core Infrastructure

Frontend Engineer

• Drive the architecture, design, and implementation of new features across our patient and provider web experiences, which support millions of members and the providers who care for them
• Build realtime, visually engaging, intuitive interfaces that help patients seamlessly achieve their health goals and enable providers to deliver care efficiently and safely
• Operate as an owner within your team's domain, proactively assessing and improving application performance, accessibility, and reliability
• Drive engineering excellence through best practices in testing, monitoring, observability, and performance optimization
• Actively contribute to the team's architectural vision and technical roadmap
• Collaborate on code reviews and technical design documents to ensure consistent application of best practices across the frontend platform
• Collaborate closely with product managers, designers, and engineers from adjacent teams to influence the roadmap and ship cohesive, high-quality experiences
• Participate in on-call rotations to ensure the reliability of production systems

Staff Software Engineer, Frontend

• Drive the architecture, design, and implementation of new features across our patient and provider web experiences, which support millions of members and the providers who care for them
• Build real-time, visually engaging, intuitive interfaces that help patients seamlessly achieve their health goals and enable providers to deliver care efficiently and safely
• Operate as an owner within your team's domain, proactively assessing and improving application performance, accessibility, and reliability
• Drive engineering excellence through best practices in testing, monitoring, observability, and performance optimization
• Actively contribute to the team's architectural vision and technical roadmap
• Collaborate on code reviews and technical design documents to ensure consistent application of best practices across the frontend platform
• Collaborate closely with product managers, designers, and engineers from adjacent teams to influence the roadmap and ship cohesive, high-quality experiences
• Participate in on-call rotations to ensure the reliability of production systems

Senior Software Engineer, Frontend

• Drive the architecture, design, and implementation of new provider flows that power Ro's clinical workflows
• Build visually engaging, intuitive interfaces that help clinicians deliver care efficiently and safely, and help patients seamlessly achieve their health goals
• Operate as an owner within your team's domain, proactively assessing and improving application performance, accessibility, and reliability
• Drive engineering excellence through best practices in testing, monitoring, observability, and performance optimization
• Actively contribute to the team's architectural vision and technical roadmap
• Collaborate on code reviews and technical design documents to ensure consistent application of best practices across the frontend platform
• Work closely with product, design, data, and clinical stakeholders to build the best possible experiences for our providers and patients
• Participate in on-call rotations to ensure the reliability of production systems

Senior Software Engineer, Frontend – Care Platform Clinical Workflows

General Counsel

• Provide clear, actionable advice on all aspects of the employee experience, including hiring, performance management, accommodations, investigations, and exits.
• Manage employment disputes and agency inquiries, including investigations, pre-litigation response, and outside counsel and insurance broker management.
• Advise on responsible, compliant use of AI tools in recruiting, performance management, and other employment contexts.
• Support Ro’s workforce strategy, including worker classification, remote arrangements, and cross-border employment questions.
• Anticipate and track changes in relevant laws and keep Ro ahead of them through practical updates and guidance.
• Work closely with our Privacy and Security teams on matters related to employee data.
• Work with the People team to maintain scalable policies, handbooks, templates, and training programs.
• Partner with the People team and outside counsel on benefits and equity questions in support of Ro’s overall compensation structure.
• Step in on non-employment disputes or commercial agreements as time and interest allow.

Senior Employment Counsel

Accountant

• Review and process daily accounting transactions
• Manage third-party invoicing, including preparing and sending invoices, tracking collections, and maintaining accurate records of receivables
• Work with cross functional partners to assist in tracking inventory transactions in ERP system and reconciling inventory records between warehouses, systems and financial reports (3-way match)
• Take full ownership over a wide range of month-end and year-end accounting close procedures including, but not limited to, preparing various journal entries, updating and maintaining monthly schedules and reconciliations, and aiding in the preparation of financial statements and reporting files
• Analyze monthly balance financial statement fluctuations (Balance Sheet and Income Statement) and provide detailed analysis over the respective accounts
• Assist with year end audits by coordinating with external auditors on various requests including transaction detail, reconciliations and other supporting schedules while providing detailed explanations over the respective support and overall processes
• Collaborate with outside firms to assist in the preparation of federal and state tax returns by providing financial statements, reconciliations, and supporting schedules
• Ad hoc analysis/projects