Salesforce

Data Analyst

• Deliver data-driven actionable insights and strategic recommendations
• Empower Cloud Leaders to drive various programs within Customer Success
• Collaborate with different teams within CSG
• Demonstrate versatility in tackling a variety of problem statements
• Provide timely responses to leadership inquiries
• Work outside standard hours when needed

Data Analytics Analyst/Manager

Product Manager

• Define and execute vision, strategy, and roadmap for Missionforce Operations Private Cloud Edition (PCE) product offerings — especially in Trust, Compliance, Security, Privacy, Scalability, Accessibility, and mission readiness.
• Dive deeply into product/platform architecture to ensure it supports key requirements of defense/public sector: secure cloud operations, AI/ML-enabled decision support, operational resilience.
• Lead the definition, planning, and delivery of feature work and compliance efforts, coordinating across development, testing, UX/design, security, legal, and ops teams.
• Collaborate closely with customers, partners, Forward Deployed Engineers (FDEs), User Experience (UX), and User Research & Insights teams to identify opportunities and validate solutions.
• Define and execute the product strategy for Missionforce Operations Private Cloud Edition (PCE), including refining pricing and packaging model focused on customer outcomes.
• Drive the go-to-market (GTM) strategy and execution for new products and features to ensure a successful launch.
• Lead cross-functional product launch activities, ensuring sales and marketing teams are equipped to drive adoption and revenue.
• Evangelize product value internally - Salesforce teams, engineering, product leadership leadership - and externally: government customers, prospects, events.
• Establish and track clear success metrics; ensure visible progress every release toward closing gaps and maturing capabilities.

Product Management Director, Missionforce Operations – Private Cloud Edition

Product Adoption Specialist

• Drive Industries Adoption Leadership influencing C-suite and product roadmap decisions
• Scale Industries adoption strategy utilizing data-backed recommendations
• Create frameworks allowing customers to measure industry-specific outcomes
• Equip field teams with data-backed playbooks for adoption conversations
• Represent the Customer Success in cross-functional leadership forums

Product Adoption Director, Industries

Risk

• Play a critical role in ensuring the execution of annual SOX audit activities for Revenue processes, working closely with internal and external audit partners for SOX IT controls within DET to ensure requested support and follow up questions are addressed timely
• Assess the impact of AI/ML models on financial reporting and work with audit partners to ensure that automated decision-making within the Revenue cycle is transparent, traceable, and compliant
• Act as a central point of contact for DET Revenue technology teams, ensuring stakeholders are clear on their responsibilities as it pertains to control execution, audit walkthrough preparation, and required audit evidence
• Partner with DET Revenue control owners to track, manage, and facilitate the timely remediation of any SOX audit findings or control deficiencies
• Proactively identify risks associated with algorithmic bias, data integrity in AI training sets, and model drift that could impact financial accuracy
• Build and maintain strong, collaborative relationships with cross-functional partners (e.g., Internal Audit, Finance, Security, and DET Revenue technology teams) to ensure alignment on system scoping and controls approach within DET
• Identify opportunities for control optimization and standardization across the DET control landscape to enhance efficiency, reduce manual effort, and improve the overall control posture.

Senior Manager, Technology Risk and Controls

Affiliate Manager

• Attract and engage candidates from all channels, including inbound applicants, internal talent, referrals, and outbound sourcing efforts
• Conduct deep, competency-based assessments to deliver exceptional candidate experiences and ensure the highest quality talent
• Build and nurture strong candidate relationships for immediate and future hiring needs, enriching talent pools within our CRM to allow for effective long-term engagement
• Submit fully assessed, qualified talent to Recruiting partners, who will then match, coach, and advocate candidates through the final stages of the hiring process

Talent Attraction Partner

Recruitment

• Manage the entire hiring process from initial sourcing to offer acceptance
• Source, recruit, and hire high-caliber sales professionals
• Collaborate with Talent Attraction team to accept talent
• Build relationships with Sales leadership teams as a trusted talent advisor
• Partner with internal departments to smoothly drive the recruiting process

Sales Recruiter – Contract

Business Operations

• Provide timely, reactive support to address partner escalations within Salesforce’s ISV ecosystem
• Manage the case routing, prioritization, and escalations process for ISV support cases
• Deliver timely and clear communication to ISV partners on escalated case status
• Serve as the primary point of contact for high-complexity or high-risk ISV partner escalations
• Partner closely with internal teams to align on escalated cases
• Identify opportunities for process improvements within Salesforce’s scale operations
• Maintain accurate records of partner interactions, case details, and resolution steps

Business Operations Analyst

Sales

• responsible for producing and maintaining the team's data infrastructure
• conducting both ad-hoc and cyclical business analyses
• support our stakeholder, Mark Sullivan wherever needed

Sales Strategy Analyst

Conversion Rate Optimizer

• Develop and deliver insightful dashboards
• Build efficient data models
• Act as a data steward for sales data
• Partner with cross-functional teams to define reporting standards

Senior Sales Strategy Analyst, CRO Analytics

Brand Manager

• Define, protect, and evolve the core Salesforce brand strategy and identity
• Develop, scale, and maintain structural frameworks for the brand
• Partner with stakeholders to integrate foundational brand strategy into the business
• Own brand research initiatives like the Global Brand Health Study
• Monitor competitive positioning and cultural trends to identify growth opportunities

Director, Brand Strategy – Management

• Drive AI Innovation & Enablement: Proactively build, test, and optimize brand strategy-related AI tools, templates, and automated workflows to scale brand systems, speed up data synthesis, and empower the broader team.
• Build Foundational Strategy: Support in the development, documentation, and evolution of the core Salesforce brand identity, positioning, and narrative.
• Build and Maintain Brand Systems: Help build, update, and manage the structural frameworks, brand hubs, and guidelines that dictate how the Salesforce brand shows up across global business units.
• Develop Brand Architecture & Naming Recommendations: Support the execution of non-product naming requests, internal program branding, and M&A brand integration mapping under the guidance of brand strategy leadership.
• Synthesize Macro Insights: Leverage data from our Global Brand Health Study and other market research to distill complex findings into actionable, easy-to-understand strategic reports.
• Monitor Tech & Cultural Trends: Keep a constant pulse on the intersection of brand and emerging technology, bringing fresh AI workflows and innovative practices to the team.

Manager, Brand Strategy – Management

Account Executive

• Develop and maintain strong relationships with key stakeholders within federal civilian agencies, including leaders, administrators, and IT professionals.
• Understand the unique needs and challenges of federal civilian agencies and develop tailored solutions to meet their requirements.
• Drive adoption and usage of Salesforce products and services within your accounts.
• Collaborate with internal teams, including sales, marketing, and product development, to ensure the success of your accounts.
• Develop and execute strategic account plans to drive revenue growth and achieve sales targets.
• Track and report on key account metrics, including sales pipeline, revenue forecasts, and customer satisfaction.

Named Account Executive, Federal Civilian – DOE

Security Engineer

• Embed security controls throughout the entire Software Development Life Cycle (SDLC)
• Lead deep-dive threat modeling sessions for SFMC integrations
• Perform secure code reviews across Java, C#, PHP, and Python
• Conduct and coordinate penetration tests for high-risk features
• Design and evaluate authentication and authorization frameworks
• Audit and harden cloud infrastructure
• Provide expertise on identity management and messaging platform security

Product Security

Communications

• Develop and land the story of Salesforce foundational architecture layer, the System of Context
• Partner deeply with Product and Engineering to identify disruptive features
• Build and cultivate a new network of relationships with emerging media, influential tech creators, and Substack writers
• Translate complex enterprise AI concepts into relatable narratives for mainstream and consumer-centric media
• Lead the end-to-end comms lifecycle for product launches
• Serve as a trusted partner to stakeholders, prepping them for interviews
• Direct external agency partners
• Collaborate with global comms leads to ensure product messaging is consistent across regions

Senior Manager, Product and Technology Communications

Business Development Rep

• Set and execute customer acquisition strategies for leading transformation programs across the (Army, Navy or Air Force), identifying strategic funded priorities, generating demand and operating as an advocate for the capabilities & proven track record of Salesforce within the service
• Foster relationships with decision makers for key business support systems
• Align with the Regional Sales Leadership, Strategic Account Executives and Solution Engineers to develop a clear vision and transformation roadmap for our customers
• Support the nurture and advancement of opportunities working alongside the account teams & solution delivery partners through to contract award and successful program delivery
• Provide detailed business development strategy focused on the top government executives and transformation areas where Salesforce can bring value
• Develop and activate the narrative and point of view for where & how Salesforce can support the transformation of the service mission
• Interface with the product development and marketing organizations to help guide Public Sector product direction and production of sales plays for any country specific needs