Samsara

Technical Product Manager

• Build and lead a high-performing team: Hire, coach, and develop a team of program and technical program managers across the technical-delivery, process-design, and strategy spectrum.
• Own the integrated Revenue Operations roadmap: Intake, prioritize, and sequence work across systems delivery – Salesforce, CPQ, CLM, Billing, Forecasting, and Renewals.
• Translate strategy into programs: Partner with Sales and cross-functional leaders to scope problems, build the business case, define success metrics, and lead delivery from kickoff through adoption.
• Run the end-to-end delivery lifecycle: Lead complex system enhancements through requirements gathering, solution design with the Salesforce Systems team, UAT, enablement, change management, and post-launch measurement.
• Drive change management: Own change management for process and system improvements within the Sales organization – ensuring teams are prepared, supported, and equipped with the resources and enablement they need to adopt new ways of working.
• Develop the operating model: Define how Revenue Operations sees itself – instrument program health (first-pass yield, approval SLAs, quoting success rates, automation coverage, on-time delivery), publish it, and use it to drive decisions.
• Lead complex, ambiguous initiatives: Structure problems tied to corporate strategy and long-term goals, mobilize the right cross-functional team, and bring each initiative to a clear decision.
• Manage risk and communicate crisply: Identify dependencies, risks, and blockers early; develop mitigation strategies; and communicate program status to leadership through AVP+.
• Deliver impactful reporting and results: Measure project outcomes, report out on the impact delivered, and drive continuous-improvement processes to achieve and maintain operational excellence.
• Champion AI-forward ways of working: Apply AI tooling to accelerate intake, requirements, documentation, and analysis, and embed responsible-AI practices in how the team ships.
• Champion, role model, and embed Samsara’s cultural principles: Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team – as we scale globally and across new offices.

Customer Success Manager

• Ensure customers increase the safety, efficiency, and sustainability of their operations with IoT platform
• Deeply understand the Samsara platform’s capabilities and explain them
• Resolve technical issues for customers
• Drive business transformation through strategic engagements
• Lead product consultation workshops for partnerships

Product Manager

• Own the product vision, strategy, and roadmap for a key product area, which may include fuel cost optimization, fleet efficiency, energy management, or operational cost intelligence.
• Translate Samsara's operational data (telematics, fuel consumption, idling, routing, vehicle health) into products that help customers reduce costs and improve fleet performance.
• Run deep discovery with the people who live these problems: fleet owners, fuel managers, operations leaders, and finance teams.
• Prototype and design MVPs yourself - clickable flows, working demos, rough cuts, often AI-assisted - to pressure-test ideas with customers before committing engineering time.
• Ship end-to-end experiences with design, engineering, and data science - from backend pipelines and partner integrations to the dashboards and mobile surfaces customers use every day.
• Define success metrics, build business cases for new initiatives, and drive a continuous cycle of experimentation and iteration grounded in data and customer feedback.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Senior Product Manager

Account Executive

• Operate as a pure revenue leader, responsible for 80-90% net-new logo acquisition through self-sourced pipeline
• The France Mid-Market is a high-achieving segment in the company
• Access elite enablement — Command the Message and MEDDPICC coaching
• Move beyond feature-pushing to sell high-level ROI and safety outcomes to economic buyers

Mid-Market Account Executive

Project Manager

• Champion Customer Data Privacy & Protection: Lead the operational verification, technical scoping, and execution of initial responses to subpoenas or other legal requests seeking Samsara customer data.
• Coordinate with External & Internal Stakeholders to Address Customer Data Requests: Effectively liaise with external legal counsel, Samsara customers and their counsel, internal Customer Support, Sales, and Engineering stakeholders.
• Uplevel Strategies & Processes for Responding to Customer Data Requests: Draft and champion legal and operational policies around responding to subpoenas and protecting Samsara customer data.
• Enhance Responsiveness to Changing Legal & Legislative Frameworks: Monitor developments in federal and state case law and regulations.
• Own & Elevate our eDiscovery Operations: Direct the litigation team’s eDiscovery lifecycle, manage data collections, and quality control for data productions.
• Drive Litigation Operations & Legal Tech Innovation: Act as a central project manager for litigation portfolios, utilizing data-driven insights to optimize efficiency.

Senior Legal Analyst – Litigation Project Manager

Planner

• Manage pricing analytics, forecasting average sales prices and discounting levels by product group, geography, and sales segment to provide a bridge between unit forecasts and revenue targets.
• Generate and own financial cost reporting metrics such as hardware cash flow, projected spend, warranty expense, and excess & obsolescence risk in partnership with finance and accounting teams.
• Synthesize data into actionable narratives and present findings to senior leadership across Operations, Finance, Sales, and Product.
• Analyze customer and sales trends within product families, identifying areas of opportunity to drive revenue and margin improvement.
• Use technical expertise to efficiently gather new data, automate data processing, and implement tools and best practices for data management.
• Provide access to data & KPIs to rest of planning team using reports and dashboards, implementing business intelligence tools (e.g. Tableau, Looker) for data visualization and analytics.
• Establish a deep understanding of Samsara’s business, products, and company priorities to assist Demand Planners with insights on new programs / features, sales pacing, and conversion rates. Drive improvements to the forecasting process by developing rigorous analyses using historical data and in-depth knowledge of the business, changing the forecast model to meet business needs as required.
• Identify key insights/trends driving company hardware cost; share findings with key stakeholders to identify areas of continued improvement to company growth and profitability.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Pricing and Revenue Planner

Business Operations

• Act as the strategic owner of the Commercial and Mid-market business segments, developing a deep understanding of customer segments, sales performance, product-market fit, competitive landscape, and operational drivers to identify key levers for growth.
• Represent the voice of the Commercial and Mid-market business segments, synthesizing field feedback and market intelligence to inform broader company strategy, product roadmap decisions, and customer-facing programs.
• Drive and track the execution of cross-functional investments within the business.
• Lead complex strategic projects with urgency and clarity, such as new segment launches or field productivity improvements.
• Serve as the trusted advisor to Commercial and Mid-market business sales leadership, supporting annual and quarterly planning, territory design, goal setting & forecasting, performance reviews, sales metrics, and in-quarter execution to help teams consistently beat targets.
• Develop executive-ready presentations and recommendations, regularly briefing senior leadership and influencing high-impact decisions at the company-wide level.
• Identify and recommend improvements to optimize sales performance and help Sales leaders hit their number.
• Own the rhythm of the business, including quarterly business reviews, monthly market updates, annual planning, and forecasting processes with a focus on insights, decision-making, and accountability.
• Own your own analytics and insights, independently pulling and transforming data across multiple sources (e.g., Salesforce, Databricks, Gong, Tableau) to uncover trends, diagnose root causes, and support data-driven decision making—bringing both technical rigor and business acumen to your analyses.
• Leverage AI and automation tools to accelerate impact, using capabilities such as AI-driven forecasting, workflow automation, and generative insights to improve operational efficiency, reduce manual effort, and uncover new growth opportunities faster than ever before.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Hire, develop and lead an inclusive, engaged, and high performing team

Director, GTM Business Operations

Manager

• Own Program Strategy & Design: Identify pipeline gaps across segments and design outbound programs (pipegen, pipe progression) to address them.
• Drive Cross-Functional Alignment: Serve as “the glue” for GTM teams across Sales, Enablement, Marketing, and Operations.
• Execute with Operational Rigor: Manage the full program lifecycle end-to-end.
• Analyze & Iterate: Diagnose business hotspots and pipeline health signals.
• Build for Scale with AI: Find new ways of working using AI.
• Champion Samsara’s Culture: Champion, role model, and embed Samsara’s cultural principles.

Senior Pipeline Programs Manager

Systems Engineer

• Define, build, and scale the technology ecosystem powering Samsara's end-to-end supply chain operations
• Drive the multi-year product vision, strategy, target-state architecture, roadmap, and investment priorities for Supply Chain technology capabilities
• Lead product strategy across a portfolio of enterprise supply chain systems
• Identify systemic operational friction and translate business challenges into scalable product, platform, automation, and AI solutions
• Define success metrics, value realization frameworks, and measurable outcomes across adoption, efficiency, cost savings, and operational performance
• Own a functional portfolio spanning planning, procurement, order management, fulfillment, and reverse logistics
• Analyze current-state processes, identify root causes, and design future-state operating models and workflows
• Drive modernization from fragmented tools and manual processes toward connected, intelligent supply chain platforms
• Define end-to-end application, integration, data, and platform architecture across ERP, planning, analytics, and AI ecosystems
• Identify high-value AI and automation opportunities across supply chain operations to improve productivity, decision-making, and operational agility
• Own the end-to-end product lifecycle from ideation through deployment and continuous improvement
• Build alignment across senior leaders and cross-functional teams

Senior Business Systems Analyst – Supply Chain Planning

Human Resources

• Advise, coach, and guide all levels of management around complex employee relations decisions such as business conduct, performance management, terminations, people policies, guidelines, and practices
• Work with the People Partners and Legal to ensure that employee relations issues are addressed in a robust and consistent manner
• Evolve how we address employee relations matters across the company
• Support business leaders to handle workplace concerns and co-create action plans
• Ensure oversight and governance of policies and practices globally
• Use HR analytics and data to identify trends, diagnose root cause issues
• Advocate for an inclusive workplace as part of our broader DEI programs
• Drive accountability and operational excellence in everything we do

Senior Employee Relations Partner

General Counsel

• Drive all facets of active litigation, including responding to discovery requests
• Provide counsel and guidance to resolve subpoenas or other legal requests seeking customer data
• Proactively address and resolve potential disputes while providing risk mitigation advice
• Advance eDiscovery program through automation and AI
• Identify systematic legal risks and procedural gaps, designing scalable strategies
• Stay current with commercial litigation trends and best practices

Data Disclosure Strategy Counsel

Support Engineer

• Serve as the final escalation point for intricate ELD compliance product for post-sales customers.
• Own the end-to-end lifecycle of complex product issues, coordinating Possible issues and Jira tickets with R&D to drive timely fixes and clear stakeholder visibility.
• Analyze device telemetry and fleet-level patterns using internal tools, translating raw data and logs into clear, actionable technical narratives.
• Provide technical support for audits & inspections in collaboration with our Escalations, Product and Legal teams
• Drive continuous product improvement by leading post-mortem analyses to identify root causes, systemic issues, key learnings, and actionable trends.
• Collaborate with Support and R&D teams to resolve customer issues and escalations, using support trend analysis to develop superior customer solutions.
• Lead technical feedback for new products to ensure supportability and ease of customer understanding.
• Define success criteria, validation plans, and operational runbooks for new feature launches, ensuring global support team readiness.
• Develop or contribute to internal tools to significantly accelerate ticket resolution and trend analysis.
• Elevate the organization's technical expertise by providing technical coaching and conducting case reviews for support engineers.

Product Support Engineer

• Serve as the escalation point for the most challenging and high-impact customer cases
• Investigate and resolve advanced technical issues by partnering closely with frontline Technical Support Engineers (TSEs)
• Lead in-depth root cause analysis of multifaceted product issues across Samsara’s SaaS platform, hardware devices, and integrations
• Collaborate with Customer Success and Account teams to align on customer impact, resolution timelines, and communication strategies for complex cases
• Provide guidance to Tier II and III support teams on technical troubleshooting approaches
• Identify recurring trends or product gaps from escalations and escalate them to the appropriate Product or Engineering teams
• Own the creation of post-mortem summaries and advanced-level internal documentation to support knowledge transfer
• Participate in high-severity incident calls as a subject matter expert
• Model a high standard of collaboration, customer obsession, and team-first mentality

Senior Technical Support

Sales Engineer

• Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations.
• Articulate to prospects how businesses like theirs use Samsara today to solve obstacles common to their industry.
• Deliver the work products that get deals done. Think discoveries, demonstrations, value assessments, proof of concept implementations, etc.
• Walk installers through any scenario, explaining best practices for installing Samsara products and helping build deployment plans.
• Write sample proof-of-concept scripts against our open API that solve real-world problems for companies that deliver essential services (for example), and document them for your fellow SE’s to use.
• Open the door for deeper entrenchment into accounts (integration, upsell, cross-sell) by becoming a consultant to your customers.
• Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Enterprise Sales Engineer

• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Hire, develop and lead an inclusive, engaged, and high performing Sales Engineering team
• Manage individual and team performance ensuring our partnership with sales, product, support and customer success teams are productive and efficient
• Work with Regional Sales Managers on account planning, strategy and sales call activity
• Manage escalations (product issues, feature requests, etc.) in a pre-sales environment
• Participate in customer / prospect calls as a trusted advisor
• Partner with other Sales Engineering leaders to improve the overall Sales Engineering organization at Samsara