Santander

Analyst

• Learning complex lending products, process, and various lending platforms on the job.
• Delivering excellent customer service to a wide range of external customers as part of a diverse team comprised of lending experts.
• Reporting to a Team Manager within Lending Services as part of your line management structure.
• Providing invaluable support to internal stakeholders like Relationship teams, Finance and Control plus others daily.
• Ensuring strict adherence to all internal policies and procedures which are in place for our lending products.
• Innovating towards an improved customer and colleague experience.

Loan Agency Analyst – Lending Services

Manager

• Develop innovative credit risk automation initiatives.
• Drive continuous improvements to portfolio monitoring and early warning strategies.
• Develop portfolio alerts strategy for CCB.
• Automation of credit decisioning including ratings, serviceability and other credit processes.
• Portfolio screening and credit worthiness pre-selection.
• Identify and deliver strategic tools and data solutions.
• Manage a team of experienced credit risk analysts.

Credit Risk Manager

Administrative Assistant

• Play a pivotal role in leading large-scale, multi-disciplinary programmes and complex projects that shape the future of how we deliver for our customers.
• Take full accountability for end-to-end change delivery, operating across Transformation and Technology in a hybrid capacity.
• Ensure every programme is aligned to our evolving business strategy and that benefits are realised and sustained well beyond implementation.
• Bring together people, technology, and strategy, defining the full scope and scale of each programme.
• Shape outcomes that improve customer experience, drive efficiency, and enable innovation.
• Manage the procurement of services, oversee supplier and vendor relationships, and ensure the right capabilities are in place for success.
• Present insights and recommendations at Director level, championing innovative and sometimes radical change.
• Continuously monitor programme progress, costs, and benefits realisation through robust governance and transparent communication.

Senior Change Manager, S4, Chief Payments Office

Financial Planning and Analysis

• Supporting delivery of ledger integrations and finance system changes
• Supporting customer migration activities with a focus on control accuracy
• Updating reconciliations and maintaining financial controls
• Supporting control design, documentation, and process improvements
• Performing BAU gap analysis to support transition readiness
• Supporting testing, validation, and issue resolution activities
• Producing high-quality documentation to support audit and BAU processes
• Collaborating with stakeholders across Finance, Risk, and Technology

Oracle Accounting Integration – CFO

• Leading the Sparrow finance workstream, ensuring alignment to programme objectives
• Overseeing ledger integrations and ensuring robust financial controls are in place
• Supporting migration activities with a focus on control integrity and accuracy
• Ensuring business-as-usual (BAU) readiness post-implementation
• Coordinating delivery across CFO and CIO functions
• Ensuring SOX compliance in partnership with Risk & Controls teams
• Overseeing control design, testing, and audit readiness
• Providing clear financial governance and stakeholder reporting

Accounting Integration, Oracle

• Leading supplier management, category management and sourcing activity aligned to a specific spend area
• Building multi-year sourcing and category strategies using market data and industry trends
• Leading and executing complex and strategic sourcing activity
• Driving cost and business benefits aligned to Procurement and business targets
• Translating business strategy into actionable sourcing and category plans
• Identifying value through contract lifecycle management
• Supporting stakeholder engagement across the organisation
• Ensuring supplier performance meets expectations in quality, compliance and cost
• Contributing to financial planning, forecasting and budget management

Category & Sourcing Manager

• Helping to manage risk for Santander's Unsecured portfolio across multiple products.
• Develop skills and experience in credit risk management and knowledge across the product lifecycle as part of a team and working with other parts of the business.
• Solving complex business problems using data analysis software, providing practical value-based solutions, and managing portfolios.
• Identifying key portfolio issues through deep-dive investigations using our in-depth knowledge of credit portfolio performance.
• Develop and implement appropriate value-based risk policies, strategies, models, and controls.
• Taking accountability of credit policy oversight by monitoring performance, clearly communicating issues, developing, and recommending changes where appropriate.
• Building great Relationships between Risk and other key business areas.

Senior Credit Risk Analyst – Unsecured Credit Risk

Marketing

• Lead and define the end-to-end marketing analytics, measurement, and insights strategy for Openbank and Santander US
• Build and develop a high-performing team of analytics leaders, data scientists, and customer/market insights professionals
• Serve as a trusted strategic partner to the CMO and broader Marketing leadership, translating data and insights into clear, actionable decisions
• Design and own a comprehensive marketing effectiveness framework that links marketing activity to incremental customer, revenue, and lifetime value outcomes
• Own the marketing measurement architecture across paid, owned, and earned channels
• Develop and maintain a CMO-level performance dashboard that provides a clear, executive view of ROI, efficiency, and growth impact
• Establish best-in-class incrementality measurements, including experimentation, geo and holdout testing, lift studies, and Marketing Mix Modeling (MMM)
• Partner with Brand and Media teams to measure and understand brand health, perception, and drivers of consideration, connecting upper-funnel impact to lower-funnel outcomes

Senior Director, Head of Insights & Marketing Analytics

• Lead strategy, governance, administration, and support of virtualization, private cloud, operating system, and middleware environments
• Oversee a team delivering secure, scalable, and compliant infrastructure platforms
• Drive platform modernization, operational excellence, and infrastructure lifecycle management
• Ensure alignment with enterprise architecture and cybersecurity
• Own governance and operational oversight of VMware and private cloud environments

Manager, Platform Services – Virtualization, Operating Systems, Middleware

• Responsible for leadership, governance, administration, and strategic direction of enterprise storage, backup, recovery, and disaster recovery services.
• Lead a team of engineers and administrators ensuring availability, integrity, recoverability, and compliance of enterprise data assets.
• Oversee enterprise backup platforms and storage infrastructure, driving continuous improvement and operational excellence.
• Manage vendor relationships and support contracts for storage and backup technologies.

Manager, Storage & Data Protection Services

• Delivering an individual contribution plan and an exceptional client experience.
• Achieving net portfolio growth in line with approved objectives.
• Identifying, understanding, and helping corporate and commercial clients with their changing needs.
• Providing regulated investment advice to help corporate and commercial clients meet their objectives.
• Demonstrating deep understanding of wider financial affairs and financial products to ensure that knowledge is comprehensive, and client focused.
• Maintaining up to date and compliant records to ensure relevant internal standards and external regulatory requirements are observed.

Corporate Wealth Advisor, Private Banking, Select Investments

Operations

• Ensure branch operates efficiently and securely
• Deliver exceptional customer experiences
• Oversee risk controls and compliance
• Enhance customer experience through smooth transaction processing
• Engage customers through digital platforms
• Conduct cash counts and maintain accurate audit logs
• Support teller line and provide coaching

Branch Operations Manager

IT Support

• Influences others regarding technologies, solutions to problems, processes and best practices for implementation
• Provides and implements technology solution guidance for existing problems within the Enterprise Architecture function
• Recommends and participates in the analysis, evaluation and development of enterprise strategic and operating plans
• Researches and analyzes current information technology environment to detect critical deficiencies
• Advises and delivers informational IT training to stakeholders as needed

Santander

Loan Agency Analyst – Lending Services

Credit Risk Manager

Senior Change Manager, S4, Chief Payments Office

Oracle Accounting Integration – CFO

Accounting Integration, Oracle

Category & Sourcing Manager

Senior Credit Risk Analyst – Unsecured Credit Risk

Loan Agency Analyst – Lending Services

Senior Director, Head of Insights & Marketing Analytics

Manager, Platform Services – Virtualization, Operating Systems, Middleware

Manager, Storage & Data Protection Services

Corporate Wealth Advisor, Private Banking, Select Investments

Branch Operations Manager

Associate, Enterprise Architecture

Wealth Advisor, Corporate & Commercial