Severn Trent

Human Resources

• Deliver a responsive and personalised HR service, aiming to resolve queries at first point of contact.
• Provide guidance and support to employees and managers on HR policies, processes, and employee relations matters.
• Process employee lifecycle transactions, including flexible working requests, maternity leave, organisational changes, and leavers.
• Support managers with probation reviews, performance management, and absence processes, helping to build capability across the business.
• Review and assess employee relations cases, escalating complex matters to specialist teams where appropriate.
• Maintain accurate organisational structures and employee records within HR systems.
• Administer payroll activities, including resolving pay queries and supporting payroll accuracy through reporting and analysis.
• Support change and transformation activities, including restructures, TUPE transfers, and changes to terms and conditions.
• Provide advice on reward and benefits queries.
• Ensure compliance with GDPR requirements, including handling Subject Access Requests.
• Maintain HR documentation, process maps, and knowledge materials to support continuous improvement.
• Build strong relationships with stakeholders across the business and contribute to enhancing the overall employee experience.

HR Hub Advisor

Analyst

• Identify existing and new data analysis to inform improvements in ODI delivery
• Support in pulling together relevant business cases
• Gather and present evidence to support key arguments for different approaches
• Review and summarise published documents in both written and verbal formats
• Conduct desk research to find opportunities and innovations from across the world
• Gather and utilise data to support cost benefit analysis

ODI CoE Analyst

Technician

• Join the Waste Water Recycling Proactive Maintenance team
• Start work from home and be provided with a company vehicle, mobile, safety gear, and tools
• Specialists training and career progression
• Help prevent issues before they happen—keeping communities and rivers safe

Maintenance Technician

• Join our Waste Water Recycling Proactive Maintenance team as an Electrical Maintainer
• Work in Worcester/Gloucester area, starting from home and provided with a company vehicle, mobile, safety gear, and tools
• Operate in regional field-based role with flexibility in hours

Compliance

• Ensure that the business adheres to all operational requirements related to the Operator Licence (O-Licence)
• Act as a subject matter expert, named Transport Manager on designated Severn Trent Operators Licences
• Conduct independent reviews across operating centres
• Verify adherence to the 11 O‑Licence undertakings
• Support continuous improvement through clear reporting, proactive issue identification, and collaborative policy development
• Visit operating centres to independently assess compliance processes, documentation, and record keeping
• Provide regular compliance reports to operational leadership teams and support formal audits
• Review key areas such as driver and vehicle documentation, vehicle defect reporting, drivers’ hours compliance, load security, qualifications, safety culture, medical processes, and gate checks
• Support rollout of new compliance processes, procedures, and operational training
• Assist operational teams with driver briefings and understanding of company compliance policies
• Ensure that operational teams have scheduled driver CPC training and monitor compliance to ensure that drivers complete the recertification process every 5 years

Compliance & Monitoring Officer

Mechanical Engineer

• Lead on technical aspects of feasibility and design for Water Treatment projects
• Create designs and specifications for civil assets
• Provide expert support to the design team
• Coach and mentor junior engineers
• Promote Health and Safety focus into the lifecycle of the design
• Drive project risk management and maintain risk registers

Senior Design Engineer

• Operate assets on the network on behalf of the construction team
• Assist and support the Network Construction Manager in scoping and delivery of Mains Renewal schemes
• Work alongside the Lead Operative to deliver on-site activity
• Undertake significant, large scale construction activity on-site
• Conduct detailed surveys on DMA renewal options
• Identify and health check key assets in preparation for risk & contingency documentation
• Oversee the installation of pressure control valves on the infrastructure network
• Responsible for operational activities on site e.g., flushing and cleansing of water mains and hydrants

Water Construction Technician

Manager

• Improve regulatory compliance across Wastewater Recycling
• Develop and maintain high-quality, compliant documentation
• Support and challenge operational teams to meet regulatory and Health & Safety standards
• Monitor performance and report on compliance
• Carry out assurance checks and address risks or underperformance
• Lead activity to reduce operational failures and embed best practice

Standards & Assurance Manager

• Start work from home and be provided with a company vehicle, mobile, safety gear, and tools
• Work from Mon–Thu 7:30–3:30, Fri 7:30–3:00 (flexibility offered)
• Specialist training, work with advanced mechanical systems, and help prevent issues

Maintenance Technician – Instrumentation

Customer Specialist

• Chat to customers over the phone and via email
• Take ownership of customer needs and find solutions
• Collaborate as part of a dedicated team
• Participate in a 4-week training program

Water Specialist, Customer Advisor

Business Intelligence Analyst

• Leading the design, development and delivery of reporting frameworks, dashboards and management information across Capital Delivery & Commercial Finance
• Establishing consistent reporting standards, definitions, controls and governance to ensure accurate and trusted information
• Providing high-quality financial and performance analysis by bringing together data from multiple systems and sources
• Identifying key risks, opportunities and performance drivers to support decision-making and business planning
• Partnering with senior finance and operational stakeholders to understand reporting requirements and deliver valuable insights
• Acting as the subject matter expert for finance reporting and data within Capital Delivery
• Challenging assumptions, improving reporting methodologies and ensuring outputs remain robust and fit for purpose
• Driving automation, simplification and continuous improvement across reporting processes
• Ensuring data integrity through strong controls, issue resolution and effective governance practices
• Providing technical leadership on reporting design, data structures and best practice approaches

Financial Reporting Analyst

• Delivery of the potable tank flood testing programme
• Monitor and maintain compliance with Health and Safety, Environmental, Quality and Water Hygiene requirements
• Drive continuous improvement and influence a positive culture
• Ensure all potable tanks receive the same level of care
• Capture accurate and timely assurance data for asset condition grading and investment planning
• Collaboration with the Potable Tank Assurance Specialist and Treatment Teams
• Ensure safety and environmental protection during flood tests
• Identify and resolve blockers to keep the programme on track

Flood Test & Clean Technician

• Be a key player in delivering the team's operational, process and commercial objectives, working closely with colleagues and stakeholders across the business to turn strategy into action and drive continuous improvement.
• Champion health, safety, environmental compliance and regulatory excellence by leading audits, supporting investigations, carrying out risk assessments and ensuring all waste approval, acceptance and discharge activities meet the highest standards.
• Support the day-to-day leadership of the team, deputising for the Team Manager when required, mentoring and developing colleagues, and helping to build an engaged, high-performing culture where everyone can thrive.
• Use your technical expertise to review and improve processes, embed best practice, maintain effective Standard Operating Procedures (SOPs) and provide specialist guidance on waste compliance across the wider business.
• Build strong relationships with internal and external stakeholders, including customers, regulators and partners, while supporting regulatory engagement and representing the team at meetings and assurance activities.
• Bring a commercial mindset to decision-making, helping to optimise performance, control costs and contribute to the development of operational, process and commercial strategies that support the future success of the business.

Senior Tankered Waste Technician

Project Manager

• Supporting the planning, coordination, and delivery of property and construction projects.
• Assisting with project scopes, budgets, schedules, and reporting.
• Monitoring project performance, costs, risks, and programme milestones.
• Working with internal stakeholders, consultants, contractors, and suppliers.
• Supporting procurement activities and contract management.
• Ensuring compliance with health & safety, CDM regulations, and company standards.
• Contributing to lessons learned, benefits tracking, and continuous improvement.

Assistant Project Manager

• Responsible for the operation and maintenance of Severn Trent’s Underground Water network.
• Tasked with the upkeep of our Clean Water Network and any required repairs of our Clean Water Main Assets.
• Conduct excavation within public highway on Severn Trent sites and private lands.
• Put the needs of customers first, responding to and resolving any issues raised by customers or members of the public.
• Use stakeholder management skills to liaise with other departments and contract partners.
• Undertake the full range of duties involved in delivering an effective repair and maintenance service including the repair and replacement of existing water mains & ancillary assets, laying and also working on valves, washouts & meters.
• Operate machinery out on site and use up-to-date technology to help with data upkeep.

HR Hub Advisor

ODI CoE Analyst

Maintenance Technician

Maintenance Technician

Compliance & Monitoring Officer

Senior Design Engineer

Water Construction Technician

Standards & Assurance Manager

Maintenance Technician – Instrumentation

Water Specialist, Customer Advisor

Financial Reporting Analyst

Flood Test & Clean Technician

Senior Tankered Waste Technician

Assistant Project Manager

Repair and Maintenance Technician