Sun Life

Financial Planning and Analysis

• Accounting and reporting of loan assets for institutional investors including creating a daily movement file that includes accrued interest calculations and producing fund trial balances on daily and monthly basis
• Perform control checks such as detailed valuation and trial balance analysis for the pooled funds to ensure accurate Net Asset Values are sent to Fund Administrator
• Complete regular financial reporting to internal business partners
• Perform updates of queries and reports to the new SAP General Ledger as required
• Partner with Robotic team to identify opportunities and recommend solutions to maximize efficiency and implement improvements as necessary

Student Financial Analyst, Fall 2026

Administration

• Own the Premium Audit function end‑to‑end, including audit standards, methodology, scheduling, and quality control
• Ensure audit accuracy, compliance, and timely resolution of complex audit disputes
• Establish and maintain escalation criteria for audit findings and outcomes
• Lead cross‑functional stakeholder engagement and proactively escalate risks and dependencies to identify audit defects faster
• Drive automation opportunities to increase audit capabilities, flag variances and create guardrails for premium application and reconciliation
• Develop premium calculation tools to assist with client education and partner with L&D to enhance training programs for internal partners

Associate Director, Premium Administration

Data Engineer

• Work with stakeholders, business leaders to influence, impact, and deliver on operational improvements, incidents, assignments & solutions that are complex and strategic in nature
• Act as Operations Lead working with project development teams to ensure transition of operational support
• Maintain and support end-to-end application operations
• Monitor and support jobs and application performance
• Use excellent analytical skills to dive into the processes we support to resolve complex data discrepancies or job failures
• Lead, monitor, identify and implement operational improvements
• Develop an understanding of the business applications supported as well as the business direction
• Ensure compliance with Incident, Problem and Change Management policies and processes
• Deploy enhancements to production jobs using DevOps tools
• Ensure appropriate prioritization and resolution of defects in accordance with agreed upon SLA
• Provide on-going communication to key stakeholders to ensure they are aware of significant changes in a timely manner
• Provide technical documentation that includes design and operational support documentation
• Deliver innovative solutions by leveraging data and technology
• Engage, influence and work collaboratively with Project Teams, Operation teams and vendors
• Proactively share knowledge and coach others to build the support engineering community

Senior Support Engineer – Data & Analytics Operations, Cloud, Data Warehouse

Customer Support

• Act as the primary contact for Members and answer inquiries
• Support and take ownership of member inquiries through inbound calls
• Effectively listen to members and determine best course of action
• Provide feedback to identify business changes for improved client experience
• Achieve productivity, scheduled adherence, and quality assurance expectations

Member Support Representative

Risk

• Conduct reviews of plan member and service provider claiming behavior to rule out fraud or abuse
• Using data analysis and audit outcomes, recommend dental providers and clinics for investigation
• Identify, track and communicate emerging fraud and abuse trends
• Triage tips and referrals related to inappropriate administration practices of dental providers
• Provide support to the Investigator on active profiling of dental providers
• Assist in interviewing plan members and prepare packages for onsite audits
• Timely collection and documentation of investigative steps and outcomes
• Action and respond to inquiries and escalations
• Confidently communicate audit findings to a variety of audiences
• Promote education and awareness related to fraud prevention

Bilingual Investigative Analyst – Fraud Risk Management

Compliance

• Reporting to the Director, Governance Practices and Transformation, support the delivery and ongoing management of regulatory oversight programs and business governance initiatives within Retail Advice & Solutions (RA&S)
• Execute and manage "run" programs within the BG&C oversight function to ensure consistent and effective delivery
• Maintain program documentation, schedules, and tracking mechanisms
• Monitor program performance against established metrics and timelines
• Support the implementation of compliance and regulatory initiatives across RA&S Team
• Manage team inboxes and coordinate incoming requests and escalations
• Triage and prioritize inquiries, ensuring timely routing and resolution
• Schedule meetings, coordinate resources, and support project logistics
• Lead continuous improvement projects to enhance team efficiency and program effectiveness
• Identify process bottlenecks and recommend practical solutions
• Collaborate with stakeholders to resolve operational issues
• Track and communicate improvement outcomes
• Compile and analyze program data to monitor compliance and effectiveness
• Prepare status reports, dashboards, and presentations for management review
• Identify trends and areas requiring escalation or intervention
• Support audit and regulatory reporting activities

Consultant, Regulatory Programs

Business Development Rep

• Develop and execute annual business plans to drive pipeline growth, close sales, and strengthen Client retention across Western Canada.
• Build and manage a coverage strategy for investment consultants and group plan advisors.
• Identify and pursue new opportunities with plan sponsors, in partnership with internal teams.
• Amplify SLGI’s brand visibility through regional roadshows, client events, and strategic communications.
• Deliver compelling presentations at pension and investment committee meetings.
• Serve as a trusted advisor to our largest plan sponsors.

Director, Institutional Business Development & Client Relationship

Director

• Lead and support the end-to-end development of product initiatives, including concept development, design, implementation, launch, and post-launch evaluation
• Independently manage defined product enhancements, features, and programs aligned to product strategy, timelines, and governance
• Partner across underwriting, actuarial, claims, finance, legal, state filing, marketing, client experience, client services, clinical, L&D, and technology to execute initiatives
• Coordinate with external vendors and partners to support product delivery and implementation
• Monitor product performance using financial and operational metrics and recommend enhancements to improve outcomes
• Identify and implement process improvements to strengthen product development efficiency and effectiveness
• Serve as a subject matter expert on stop-loss products, supporting internal training, materials, and business enablement
• Partner with distribution teams to support growth, client engagement, and market expansion efforts
• Monitor industry, legislative, and competitor trends and support execution of product strategy and change initiatives
• Leverage data, analytics, and AI tools to support product research, development, and performance insights

Associate Director – Stop-Loss Product Development

Operations

• Ensuring the new and renewal contracts match what has been approved by underwriting and the TPA
• Customizing Contract according to TPA Work Arounds and what was sold
• Setting up the claims system, CMS to make sure all the information is correct
• Administer revisions to contracts when notified by underwriting
• Check the claim system CMS (verifying all the information is correct)

Operations Analyst

Manager

• Liaise directly with our key stakeholders to understand business needs and provide suitable analytical solutions
• Direct and support a team of performance analysts in triaging and prioritizing work based on need and urgency.
• Adept at data discovery to identify and investigate data anomalies and generate insights
• Design and create visualizations that are effective at translating data into effective storytelling for clients
• Identify continuous improvement solutions to automate, consolidate, or discontinue processes, with a focus on business value & efficiency
• Build robust documentation practices across all analytical products.
• Comply fully with all privacy, confidentiality, do not contact, SLF Code of Business Conduct, data security, SLF End User Computing and other requirements related to customer data

Manager, Reporting Analytics

People Operations

• Support administration of the Salary Continuance (SalCon) process across the leave lifecycle, including transition to Long-Term disability
• Provide employee guidance and support for leave-related inquiries (email, phone, case management)
• Complete case setup, documentation, and communication, including issuance of required forms
• Coordinate with Payroll, Benefits, Disability Case Management, and HR partners to ensure accurate case handling
• Support activities related to stop pay, reinstatement, and end-of-coverage communications
• Maintain data accuracy, compliance, and adherence to established processes

Senior People Operations Specialist

• Partner with Lean-Agile leaders to align connectivity strategy with value stream and enterprise objectives
• Define and own the vision, outcomes, and long-term direction for API and EDI value delivery
• Articulate a compelling strategic vision and build alignment across business and technology leaders
• Engage executive leadership and major clients to influence enterprise strategy
• Own and track OKRs, KPIs, and performance metrics for the connectivity value stream
• Analyze results and develop action plans to improve value delivery and adoption
• Identify and evaluate strategic business opportunities aligned with enterprise priorities
• Identify, manage, and mitigate business risks, dependencies, and constraints
• Ensure reliable and efficient value stream delivery while maintaining client experience and operational stability
• Deploy resources across teams to resolve issues and sustain delivery
• Drive enterprise EDI and API strategy across Sun Life's Group Benefits ecosystem
• Develop scalable, repeatable connectivity models that support seamless integration with the benefits’ technology landscape
• Gather feedback from clients, brokers, technology partners, and internal stakeholders
• Lead organizational change initiatives supporting platform-oriented, value-driven API and EDI delivery

Director, Connectivity Strategy – Operational Enablement

Events

• Manage all aspects of event and project execution for conferences, multi-day meetings, receptions, and incentive travel
• Manage event websites, attendee platforms, and digital event marketing platforms
• Lead the planning and execution of high-complexity events
• Advise business partners on event agendas that inspire and engage audiences
• Incorporate innovative, technology-enabled ways to involve and interact with audiences
• Leverage AI-enabled tools to support event planning and operational efficiency
• Manage and contract event vendors
• Ensure accurate administration of event expenses and billing
• Lead initiatives that improve tools, processes, resources, and ways of working

Events Manager

Marketing

• Develop, plan, and execute marketing plans and tactics while working well with internal teams and business partners
• Collaborate with internal team of designers, writers, and internal stakeholders to ensure successful launch of digital marketing campaigns
• Measure effectiveness of marketing activities and adjust plans and tactics based upon collected metrics
• Maintain and continuously improve processes to ensure consistently high quality of marketing deliverables

Marketing Consultant

• Reporting to the Director, Registration and Licensing, the Manager, Registration and Licensing will play a critical role within the Business Governance & Controls (BG&C) team.
• Oversee all the registration and licensing activities.
• Contribute to the development and streamlining of current policies, procedures and processes while aligning Advisors’ wealth and insurance business practices with regulatory requirements and business priorities through regulatory and compliance solutions and new business processes and controls.
• Manage the day-to-day performance of assigned Registration and Licensing Associates, in relation to various registration and licensing applications and submissions.
• Determine matters which require further escalation to the Director, Registration and Licensing for decision, direction or coaching including the review of documents, various approvals, policy and regulatory interpretation, reminders and procedure support.
• Ensure that the Sun Life employees and agents receive high quality registration support.
• Maintain communication within the Registration and Licensing team and Sun Life businesses through the sharing of information on an ongoing basis.
• Collaborate with the management team in creating and maintaining operational documentation for day-to-day functioning of the department.