The Cigna Group

Pharmacist

• Serve as the primary pharmacy benefits subject matter expert supporting Cigna Integrated Pharmacy clients in Mid-Southern Tennessee and surrounding areas.
• Develop and maintain relationships with internal stakeholders including medical sales teams and pharmacy underwriting organization as well as external brokers and consultants.
• Support long-term client retention and growth while achieving Cigna's corporate strategic goals.
• Provide pharmacy products and clinical expertise in support of the Medical Sales teams as well as Pharmacy Implementation organization.
• Work with Cigna Medical teams to support the Pharmacy component of integrated benefits.
• Retain assigned book of business through proactive portfolio management.
• Participate in client meetings and presentations to review client performance.
• Educate and advance the knowledge of pharmacy within the Cigna Medical sales organization.
• Communicate effectively and remove ambiguity.
• Gather and share relevant competitive intelligence in support of retention and new sales efforts.

Senior Pharmacy Clinical Consultant

Data Analyst

• Shape value-based care programs by translating complex data into clear insights that support affordability, quality, and improved outcomes.
• Lead advanced analytics and exploratory studies to uncover trends, identify root causes, and highlight new opportunities across healthcare and specialty care data.
• Evaluate pilots and initiatives using strong statistical methods, enabling confident, data-driven decisions and program improvements.
• Develop and maintain financial and analytic models that support program design, forecasting, and performance tracking.
• Partner cross-functionally with clinical, business, and technical teams to embed analytics into tools, workflows, and decision-making processes.
• Communicate insights with clarity and impact, helping non-technical stakeholders understand key findings and take action.
• Continuously improve analytic approaches, seeking new ways to simplify complexity and deliver greater value through data.

Healthcare Data Analyst – Value Based Care

Infrastructure Engineer

• Support and maintain mainframe z/OS storage environments
• Perform storage configuration changes through ServiceNow change management processes
• Manage storage allocation, monitoring, utilization, and backup/recovery activities
• Support and enhance disaster recovery strategies and processes
• Administer and support DFSMS, DFHSM, DFDSS, DFSMSrmm, FDR, and GDPS environments
• Support IBM DS8000 and TS7700 storage systems
• Utilize and support JCL and ISPF utilities
• Support DB2 SLB (HSM Fast Replication backup) processes
• Leverage storage tools including IBM Tivoli Advanced Allocation Manager, IBM Advanced Catalog Management, and DFSMS Advanced Allocation Manager
• Monitor storage environments using tools such as CA Vantage or IBM Omegamon XE
• Participate in on-call rotations and off-hours change windows

Infrastructure Engineering Advisor – Mainframe z/OS Storage Administrator

• Provide executive leadership presence with key Pharmacy leaders to maintain tight strategic alignment
• Define a multi‑year technology vision and roadmap to deliver the Pharmacy of the Future
• Lead the evolution to AI-first, cloud-first, and agentic architectures
• Create & deliver new solutions by helping partners to see the art-of-the-possible
• Reset how teams work by shifting from project-centric delivery to outcome-driven, product and capability-oriented operating models
• Drive 'Lead to One' execution by aligning org design, funding models, metrics, and incentives to enterprise and Pharmacy outcomes
• Own delivery discipline at scale in partnership with peers
• Integrate patient and provider experience into the core AI pharmacy architecture
• Develop and lead a world-class global workforce with strong talent mobility

VP, Pharmacy – Technology Transformation

General Counsel

• Serve as lead legal counsel for Board of Pharmacy complaints, inspections, citations, and enforcement actions.
• Review and approve written regulatory responses.
• Advise on escalation risk, remediation, and regulator engagement.
• Partner with Compliance and Pharmacy Practice on trend identification and prevention.
• Advise on pharmacy licensure and operational compliance across jurisdictions.
• Interpret and apply complex and evolving pharmacy laws.
• Support audits, inspections, and regulatory inquiries.
• Advise on regulations permitting 340B models, biosimilars and REMS.
• Lead legal analysis of shared services and centralized pharmacy models.
• Evaluate state-by-state regulatory permissibility and risk.
• Support regulatory advocacy and rulemaking responses.
• Provide legal interpretation of new and pending pharmacy-related legislation.
• Translate regulatory requirements into operational guidance.
• Serve as Legal representative on pharmacy and compliance committees.
• Collaborate with Product, Operations, and Government Affairs teams.
• Provide decision support across Legal, Compliance, and Pharmacy Practice.

Senior Counsel, Regulatory – Pharmacy Services

Analyst

• support the Quality Management Program through multiple clinical, service and operational activities
• driving continuous quality improvement in patient safety and improvements in efficiency and effectiveness
• supporting activities to measure clinical programs and service processes and outcomes
• reviews, investigates and monitors assigned clinical and quality activities
• follow up with internal medical executives/directors, external health care professionals/facilities, and individual customers
• presentation to the Peer Review Committees
• implement partnerships and participate in initiatives focusing on reducing health disparities
• collect and analyze data, develop studies and reports to workgroups and support quality committee activities
• review clinical metrics and data and monitor for patient safety
• support provider performance measurement activities
• define and document policies, standard operating procedures, workflows and processes
• participate and lead special workgroups and process improvement teams as needed
• support regulatory compliance activities as needed

Lead Analyst, Nurse Quality Clinical Management

Financial Planning and Analysis

• Conduct external and internal reviews of the healthcare landscape
• Evaluate the performance of internal clinical strategies
• Synthesize internal and external insights into recommendations
• Utilize internal data and modeling to evaluate financial impacts of strategies
• Build strategic partnerships with key stakeholders
• Monitor strategy performance and outcomes following implementation
• Develop presentations and strategic updates for senior leadership
• Establish and execute internal SOPs and playbooks for the team.

Strategic Planning Principal

Artificial Intelligence

• Partner with stakeholders to understand business needs, operational pain points, and workflow inefficiencies across Marketing and Communications
• Analyze current-state workflows to identify opportunities for AI-enabled process improvement, automation, and redesign
• Serve as a consultant to teams on how to evolve ways of working through AI, agents, and automation
• Facilitate discussions that clarify problems, desired outcomes, and opportunities for workflow transformation
• Translate business needs into clear use cases, workflow requirements, acceptance criteria, and success metrics
• Assess solution feasibility, expected value, scalability, effort, and risk
• Prioritize opportunities in alignment with team needs, business impact, and the broader AI strategy
• Help manage a pipeline of solution opportunities from intake through recommendation and delivery
• Design, build, test, and deploy AI-enabled solutions including agents, automations, workflow improvements, and supporting tools
• Own implementation for assigned solutions, coordinating requirements, testing, stakeholder input, and rollout
• Iterate on solutions based on performance, feedback, and evolving business needs
• Maintain and enhance deployed tools and workflows to improve effectiveness and adoption over time
• Ensure solutions align with enterprise policies, governance requirements, and responsible AI practices
• Support teams in adopting redesigned workflows and integrating AI-enabled solutions into day-to-day operations
• Monitor usage, outcomes, and performance to identify gaps and opportunities for refinement
• Document reusable patterns, use cases, and recommendations that can be scaled across the function

Business Communications Advisor – AI Workflow and Solutions

• Serve as a strategic advisor across The Cigna Group senior clinical and business leadership, translating enterprise and organizational priorities into actionable strategies.
• Identify emerging trends in clinical care integrating AI, digital health, and other emerging technologies to inform business planning.
• Engage external industry leaders, prospective partners, and other thought partners for strategy development and benchmarking.
• Partner with business units, finance, and other operating partners to create and validate business cases, along with KPIs/success metrics.
• Create and iterate on high-impact presentations, analyses, and briefing documents for C‑suite and enterprise committees.
• Act as a catalyst for change, positioning The Cigna Group clinical team as a strategic growth engine within the broader enterprise.
• Support the program design and refinement of differentiated technology and AI offerings, tailored to specific clinical and business needs.
• Collaborate with matrix partners across Cigna business units, along with operational partners in technology and data and analytics to ensure alignment and execution.
• Ensure operational readiness and scalability of new clinical programs and services.
• Track and report on initiative performance, ensuring alignment with financial and clinical impact goals.
• Develop executive-level communications, including strategy memos and stakeholder updates.

Principal, Enterprise Clinical Technology & AI Strategic Initiatives

Full-stack Engineer

• Serve as a strategic advisor, shaping enterprise platform engineering and release governance direction to improve scalability, reliability, and speed of delivery
• Drive adoption of standardized release frameworks, enabling consistent processes, risk mitigation, and measurable improvements in delivery performance
• Champion responsible AI enablement by guiding the integration of AI into release analytics, CI/CD security, and production support
• Influence enterprise stakeholders by delivering insights, metrics, and recommendations that align business and technology priorities
• Guide CMDB and service management strategies to improve data quality, governance, and operational efficiency
• Promote Agile and DevOps best practices, helping teams continuously improve outcomes through innovation and measurable KPIs

Senior Advisor – Software Engineering

Program Manager

• Provide consultation through rebate contract interpretation and strategic opportunity identification
• Meet directly with large and complex custom clients to review modeling and cultivate relationships with Formulary Decision Makers (i.e. Pharmacy Directors, VP’s, etc.)
• Evaluate client data, create scenarios, and provide expert formulary modeling and guidance for existing clients in alignment with department strategic objectives
• Collaborate with Clinical Account Executives to create strategy for Custom Clients based on formulary scenarios, rebate offerings, and modeling options
• In collaboration with Clinical Account Executives, discuss with clients any potential utilization management programs under evaluation
• Analyze the financial impact of client requested formulary changes
• Create presentations for client formulary strategy and/or consulting meetings
• Participate in interdepartmental team calls as required to discuss rebate invoicing eligibility terms/conditions
• Effectively document and communicate formulary analysis projects
• Ensure optimization of work processes for formulary modeling strategies and achievement of department goals

Program Management, Clinical Program Advisor – Strategy & Financial Analysis

Operations

• Support strategic claim pricing and reimbursement operations by monitoring performance, analyzing trends, and driving continuous improvement.
• Partner across business, operations, and technology teams to ensure accurate, timely, and efficient claim payment outcomes.
• Analyze system performance, data trends, and outputs to identify risks, anomalies, and root causes, and drive corrective and preventive actions.
• Monitor claim pricing systems and workbaskets to proactively detect and address operational issues impacting claim payment accuracy.
• Validate and optimize pricing rules to ensure alignment with business requirements, regulatory expectations, and operational effectiveness.
• Serve as a subject matter expert, aligning cross-functional stakeholders on priorities, ownership, and resolution strategies.
• Lead and support cross-functional initiatives, ensuring effective planning, coordination, and execution across teams.
• Identify and implement process improvements to enhance system performance, efficiency, and quality outcomes.
• Manage dependencies, risks, and issues across initiatives, ensuring timely delivery and operational readiness.

Operations Advisor – Delivery Support, Insights

Manager

• Serve as a customer advocate, partnering with members, families, and providers to coordinate care
• Focus on whole-person health, behavior change, and delivering high-quality, customer-centered outcomes
• Develop, implement, and document individualized care plans
• Use motivational interviewing and behavior change strategies to support health goals
• Coordinate care with providers and caregivers
• Engage customers through telephonic and written communication
• Track and document activities in medical management systems

Nurse Case Manager – RN

• Serves as the senior-most legal and compliance leader for the Allegiance business, acting as a trusted advisor to executive leadership and a key member of the executive team.
• Partners with Cigna legal counsel and enterprise leadership to proactively manage legal, regulatory, contractual, and enterprise risk matters enabling strategic objectives while protecting the organization’s reputation and fiduciary obligations.
• Demonstrates executive professionalism, sound judgment, and discretion in all interactions with employees, clients, regulators, vendors, and the public, and serves as a visible role model for the Company.
• Provide strategic, practical legal counsel to senior leadership across business lines, balancing risk with business priorities.
• Lead legal and regulatory support, including monitoring developments and serving as a key liaison with regulators and external partners.
• Oversee outside counsel engagement, performance, and spend to ensure effective and cost-efficient legal services.
• Provide legal and compliance guidance across core functions, including sales, client onboarding, RFPs, contracting, and operations.
• Review, draft, and negotiate complex agreements (e.g., vendor, provider, BAAs, licensing) and establish contracting standards.
• Support corporate governance and entity management activities, including filings and documentation.
• Oversee regulatory inquiries, complaints, and data requests, ensuring accurate and timely responses.
• Provide legal oversight for key operational areas (e.g., appeals, subrogation, overpayments, Medicare secondary payer matters).
• Partner with business leaders to resolve escalated client issues and ensure compliant, risk-aligned outcomes.
• Lead and enhance the compliance program, including HIPAA Privacy and Security, training, monitoring, investigations, and incident response.
• Support accreditation and audit readiness efforts (e.g., URAC) and policy governance.
• Lead and develop Legal and Compliance team members, including direct oversight of the Compliance Director.

Vice President, Head of Legal & Compliance

Product Designer

• Lead and develop a high-performing team focused on innovation, testing, and scalable process design
• Design and execute simulation, prototyping, and hypothesis testing to validate strategic initiatives
• Translate business strategies into operational processes that drive measurable adoption and performance outcomes
• Oversee structured testing in both simulated and production environments while protecting customer experience
• Partner across PX&O, DM&R, and Adoption Intelligence to align testing strategies with business priorities
• Leverage data, scorecards, and dashboards to communicate insights and influence leadership decisions
• Drive continuous improvement in how processes are tested, scaled, and sustained across the enterprise
• Enable the integration of automation, AI, and predictive insights to strengthen operational performance