U.S. Bank

Consultant

• Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset.
• Strong client relationships are based on trust, assessing and attending to customers’ banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer’s unique goals and needs.
• Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintains a working knowledge of consumer and business banking products and services including digital products and services.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members and partners to best serve clients.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.
• Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.

Client Relationship Consultant – Banker

Full-stack Engineer

• Responsible for designing, developing, testing, operating and maintaining products
• Takes full stack ownership by consistently writing production-ready and testable code
• Consistently creates optimal design adhering to architectural best practices; considers scalability, reliability and performance of systems/contexts affected when defining technical designs
• Performs analysis on failures, propose design changes, and encourage operational improvements
• Makes sound design/coding decisions keeping customer experience in the forefront
• Takes feedback from code review and apply changes to meet standards
• Conducts code reviews to provide guidance on engineering best practices and compliance with development procedures
• Accountable for ensuring all aspects of product development follow compliance and security best practices
• Exhibits relentless focus in software reliability engineering standards embedded into development standards

Senior Software Engineer

Technical Account Manager

• Participate in project-level technical due diligence for new investments and loans from origination through approval and operations for renewable energy investments as well as project finance expansion within the Energy and Power verticals.
• Identify potential risk areas and key issues for additional review, and/or detailed analysis and assessment and possible mitigation approaches.
• Collaborate with other functional groups to evaluate issues and identify solutions.
• Track emerging industry issues, developments and trends in technical areas relevant to the business pipeline.
• Provide input on 3rd party technical due diligence scope and oversee activities of outside technical consultants.
• Assess technical aspects of customer’s financial models, customer/equipment experience, and customer/equipment performance.
• As needed, inspect assets being considered for financing and assets associated with existing investments.
• Produce internal written documentation relating to the findings and mitigants of technical, equipment, market, and commercial issues and communicate insights to internal parties including Credit Risk Management and Environmental Finance management.
• Assist asset management personnel in identifying, investigating and resolving equipment and portfolio performance issues.
• Establish technical policies, procedures, and training documentation for accomplishing Environmental Finance group’s tasks.
• Maintain knowledge of Project Management policies and processes by periodically leading or co-leading the underwriting, structuring, and negotiating of investments in projects that contain unique technical aspects.
• Support Asset Management technical needs and requests related to existing large portfolio of assets and incorporate asset and equipment performance experience into underwriting standards.
• Support Business Development in screening investment opportunities, evaluating the developing trends in renewable energy, and setting standards for investment in emerging technologies.
• Develop and maintain relationships with the renewable energy technical community including independent engineers, equipment suppliers, and service providers.
• Collaborate with peers, counterparties, and third-party consultants to resolve issues and negotiate solutions.
• 10% travel to perform periodic site visits, attend conferences, and customer meetings.

Environmental Finance – Engineering Technical Services Manager

Call Center Representative

• Manage assigned delinquent consumer accounts and work with customers or authorized parties to identify appropriate repayment or resolution options
• Handle inbound and outbound phone calls related to death notifications, responsible-party outreach, payment discussions, collateral options, and account servicing questions
• Review account documentation and complete follow-up through written correspondence and shared email inboxes as needed
• Navigate multiple systems to document activity accurately, maintain account records, and support timely resolution
• Partner with internal teams across collections, recovery, lien release, repossessions, and related life-event support functions
• Follow established procedures, quality standards, and call schedules while helping minimize loss to the organization

Contact Center Agent

QA Automation Engineer

• Tests, creates, implements and supports robotics process and desktop automations
• Performs design, scripting, testing, implementing, maintaining and modifying automations of moderate complexity, significance, and risk
• Creates comprehensive test plans and test cases; defines automation data needs across systems and creates a plan to coordinate this test data
• Creates and executes performance tests to ensure the expected automation performance levels are achieved
• Performs, and at times, leads clients and technical staff to investigate, analyze, and resolve technical problems
• Writes documentation that describes automation capabilities and operating procedures
• Estimates and defines time tables and project tasks; analyzes and estimates cost and time
• Conducts analysis of organizational needs for the creation and implementation of automation solutions; participates in feasibility assessments of new automation opportunities

Automation Engineer

Product Manager

• Own end‑to‑end product strategy and delivery for Fleet Card onboarding and automation in CPS, including digitally enabled setup, controls configuration, and downstream integrations
• Define and drive a long‑term automation roadmap that reduces manual effort, cycle time, errors, and operational risk across onboarding and servicing
• Partner closely with Technology, Operations, Risk, Compliance, and Sales Enablement to deliver scalable, compliant onboarding solutions
• Lead prioritization across backlog and roadmap to balance growth, customer experience, modernization, and risk requirements
• Set clear product outcomes (e.g., onboarding speed, automation rates, exception reduction) and use data to guide decisions
• Advise senior leaders on onboarding strategy, automation tradeoffs, and investment decisions tied to Fleet growth
• Anticipate and manage product, operational, and regulatory risk inherent in onboarding automation
• Serve as an expert and mentor to other product managers, establishing best practices for CPS and Fleet workflows

• Develops profitable business account relationships and increased profitability from existing and new accounts.
• Identifies business opportunities based on knowledge of clients, markets, products and services.
• Makes sales presentations to existing and/or prospective clients informing them of benefits of using the organization's products and services to meet their needs.
• Implements and maintains an effective referral network and call program to promote sales

Business Card Consultant

Account Manager

• Key partner to clients and go-to resource for Global Fund Custody team
• Own day-to-day custody account administration, monitoring cash positions, and delivering timely reporting
• Collaborate across internal teams and with external stakeholders to resolve securities-related inquiries
• Support management reporting and meet service-level commitments in a fast-paced environment
• Manage the administration of Fund Custody accounts with high level of expertise

Fund Custody Account Manager

Client Partner

• Responsible for developing and maintaining relationships with Corporate Trust clients
• Reviews and accepts new client relationships based on business line account acceptance policies and procedures
• Provides quality service based on client needs, wants, and expectations; aligns actions accordingly
• Resolves problems quickly and effectively
• Works closely with new business development staff, serving as a collaborative business partner
• Identifies business risks and operational challenges and takes steps to mitigate risk and enhance operating systems and processes
• Coordinates the development and implementation of operational changes within the unit
• May be responsible for meeting certain revenue, new business and expense goals
• May manage staff, hire new staff, and/or train staff to successfully meet business objectives

Client Manager

Technical Product Manager

• Oversee the strategic product management for assigned technical product line(s).
• Engage with key stakeholders to define, document, and prioritize features.
• Ensure delivery of marketable capabilities for all U.S. Bank engineering teams while collaborating with agile teams.
• Align the strategic vision with cross-functional stakeholders to shape outcome-based product roadmap.
• Integrate technical product outcomes to aligned Enterprise and Portfolio objectives.
• Drive product development with ownership of backlog and actively engage cross-functional stakeholders.

• Responsible for the acquisition, expansion and retention of new Payment business, including Merchant, Treasury Management and Card products.
• Contact existing and prospective clients to provide consultative advice on the business cash conversion cycle, working capital management and internal processes to develop Payment business.
• Manage relationships with existing clients to ensure proper servicing and structure of accounts and to expand existing business.
• Conduct receivables and payables business operating cycle analyses for identified client and prospective client relationships.
• Provide consultative and insightful feedback to clients.
• Provide product/service recommendations to create process efficiencies and provide other business flow benefits to the client or prospect.
• Leverage available resources and technologies to optimize the client experience and serve clients with operational excellence and accuracy.
• Meet or exceed assigned sales and revenue goals and retention objectives.
• Build relationships in the community and engage with local organizations.

Treasury Management Payments Consultant

Technical Project Manager

• Develop and maintain a risk-based audit plan for Capital Markets and broker-dealer activities.
• Independently plan, scope, and lead end-to-end audit engagements, including planning, fieldwork, issue identification, and reporting.
• Evaluate the design and operating effectiveness of controls across business processes, systems, and activities.
• Review audit workpapers to ensure quality, accuracy, and adherence to CAS policies and IIA Standards.
• Draft clear, concise audit reports that effectively communicate risks, issues, and recommendations.
• Build and maintain strong relationships with business line leadership, risk, compliance, and other assurance functions.
• Provide credible challenge on risk identification, control design, and control effectiveness.
• Communicate audit results, themes, and insights to senior management and governance forums.
• Supervise and coordinate engagement resources, including internal staff and co-sourced teams.

Senior Audit Project Manager – Capital Markets

Program Manager

• Lead and direct large, complex programs in support of the bank’s overall money movement strategy
• Provide direction to project staff across multiple workstreams and stages within assigned programs
• Establish program governance, and drive execution to ensure initiatives are implemented, adopted, and operating effectively
• Translate corporate objectives into clear program objectives, operating practices, and measurable outcomes
• Focus on cross‑line‑of‑business coordination, optimization, and reuse of money movement capabilities to reduce duplication and drive enterprise‑wide efficiency
• Operate within a heavy partnership model, working closely with product leaders across business lines, platform, operations, and technology teams, as well as legal, risk, compliance, and advocacy partners
• Interface externally with payment networks and industry partners, including Visa, Mastercard, and other payment system operators
• Balance strategic leadership with disciplined execution, shaping direction, priorities, and investment decisions while driving delivery of emerging and traditional money movement capabilities at scale

Senior Enterprise Payments Program Manager

Financial Planning and Analysis

• Supports strategic financial planning and analysis for the Treasury & Payment Solutions line of business
• Develops and manages financial reporting and presentations for business line leadership reviews and decision support
• Develops financial and economic analysis and provides recommendations to management based on findings
• Supports the monitoring of financial performance and key initiatives against plan and forecast objectives
• Works closely with business line leadership and Finance partners to provide insight into key financial metrics and results
• Delivers consolidation support for Treasury & Payments Solutions financial reports, forecast reviews, annual financial plans, and capital expenditure financial submissions

Finance Manager – Treasury & Payment Solutions

Analyst

• Develop, validate, test, document, and implement complex statistical models used to monitor suspicious activity within U.S. Bank customer accounts
• Take ownership of existing models and support the development of new models
• Create/develop models and model documentation
• Conduct periodic performance assessments, tune/calibrate, and ensure models meet regulatory expectations
• Communicate model performance, limitations, and findings to stakeholders across compliance, risk, and technology teams
• Deliver model development artifacts, performance assessments, implementation documentation, business requirements for model integration, ongoing monitoring reports, and presentations