Caterpillar Inc.

Cloud Engineer

• Lead product support operations for enterprise applications across Azure, AWS and other cloud environments that deliver solutions to Caterpillar dealers and customers around the world.
• Lead and mentor a cross-functional team of support engineers, data scientists and application developers driving operational excellence, accountability, and continuous improvement.
• Ensure applications adhere to corporate data privacy and cyber security policies and controls.
• Oversee incident management, root cause analysis, and problem resolution, reducing recurring issues and improving system stability.
• Coordinate and support major system releases and cutovers, ensuring minimal customer impact and smooth transitions.
• Develop and maintain standard operating procedures (SOPs) and knowledge documentation to improve team efficiency and onboarding.
• Partner with third-party vendors and internal IT teams to provide application enhancements to ensure overall application performance and improvements in reliability, maintainability, and customer experience.

Product Support Manager – Cloud Services, Tool Development

Electrical Engineer

• Frequent support of dealer service department (technicians & Technical Communicators) in resolving product problems via ticketing system (PS-CRM/DSN), phone, and email with own knowledge/experience and combined strengths of internal process partners across engineering and product support organizations.
• Regular maintenance and development of Service Information with internal publication teams to insure proper service information is available to dealer organizations.
• Regular review of hardware and software quality reports to identify improvement opportunities and analyze responsible internal organization to work.
• As needed, initiates Continuous Product Improvements activities with internal engineering organizations and other process partners; continue to support projects through subsequent phases requiring investigation, validation, and corrective action communications.
• Supports internal process partners in validation of New Product Introductions extending to field support with dealer organizations and developing relevant service information with publication teams.
• Supports internal process partners on serviceability, product performance, product troubleshooting, utilization, application differences, and other inquiries.
• Developing appropriate procedures and plans to ensure product quality and evaluating results to identify functional deficiencies.
• Correcting design flaws as needed.
• Evaluating production processes to identify defects in manufacturing and design.
• Modifying designs to maximize production efficiency and product quality.
• Soliciting and gathering internal and external feedback to identify potential new products and/or improvements to existing products that improve product serviceability.
• Writing technical specifications and instructions to ensure product quality and performance.
• Tracking and managing the status of projects from inception to release.
• Customer and Dealer site visits as necessary to maintain relationships and resolve product problems, validate improvements, and assist with new product utilization.

Product Service Engineer, Electronics

Field Engineer

• Provide hands-on technical expertise to analyse issues, communicate corrective actions, and escalate priorities for MineStar hardware and software.
• Use structured support processes to respond, restore, and resolve customer issues.
• Act as a strong advocate for both customers and dealers, ensuring their needs and challenges are effectively communicated to internal engineering teams to drive impactful solutions.
• Identify and drive continuous product improvement opportunities, including functional enhancements and serviceability improvements.
• Participate in New Product Introductions (NPI) and New Market Introductions (NMI) and contribute to product field testing and validation.
• Participate in the development of service documentation and publications associated with the Command for Hauling MineStar Technology Solution.
• Regularly travel to Customers and Dealers facilities to provide technical assistance.
• Engage with cross-functional teams on product related incident investigations.

Product Service Engineer

Product Manager

• Responsible for solution‑ and component‑level architecture for PIM capabilities
• Translate business and product requirements into scalable, secure, and operable solution designs
• Ensure that PIM solutions are designed and implemented in alignment with enterprise architecture standards
• Actively augment delivery teams through hands‑on architectural contribution

Lead Digital Architect – Product Information Management, Akeneo

Human Resources

• Partner with leaders to drive talent, engagement, performance, and workforce initiatives
• Provide guidance and coaching on employee relations matters and policy interpretation
• Support talent acquisition, development, succession planning, and retention efforts
• Help lead organizational and people-related change initiatives
• Analyze workforce trends and recommend solutions that support business objectives
• Foster an inclusive, positive workplace culture
• Make recommendations to senior management on employee-related issues
• Administer compensation programs

Human Resources Generalist

Account Executive

• Enable services and sales revenue growth by supporting district teams in driving marketing and sales effectiveness capabilities at Caterpillar Dealers.
• Actively support districts by resolving problems regarding business plan execution, operational improvement and achievement of targets.
• Partner with districts to develop and execute strategic engagement and implement action plans for dealer marketing capabilities.
• Measure dealer performance and support districts on developing improvement action plans and gap resolution initiatives to support Differentiated Dealer Capabilities.
• Drive dealer usage of marketing automation tools that allow boosting online customer engagement by providing dynamic digital experiences that trigger personalized customer journeys and monitoring the customer behavior with the goal of increasing the number of active retail customers.
• Develop deep expertise to advise districts and dealers on process improvement for areas such as customer retention and activation, nurturing campaigns, and marketing leads development and follow through.
• Evaluate the training needs of field representative and dealer personnel and leverage existing materials and resources to satisfy those training requirements in the digital marketing space.
• Cross functional collaboration with partner divisions including Construction Industries (CI), Power & Energy (P&E), Resource Industries (RI), and Cat Digital.
• Other duties as assigned by Caterpillar management from time-to-time.

Senior Marketing & Sales Operations Consultant

Marketing

• Develops, manages, and executes the global eCommerce paid media plans to achieve customer acquisition, retention, and revenue goals.
• Manages a team of paid media experts, marketing strategist & consultants along with agencies to achieve business results
• Manages a significant paid media budget while achieving world-class ROAS and conversion rates
• Collaborates deeply with internal business partners, dealers, and agencies to achieve eCommerce results through multi-platform digital marketing tactics.
• Leads a culture of inclusion, thought leadership, deep partnerships, professional development, and high employee engagement
• Overseeing research of multiple requests from business development leaders across the country.
• Developing, recommending and implementing market research plans for key products and services; collaborating on brand positioning, databases and direct response.
• Developing strategic plans for expansion of existing brands and development of new products or services; coordinating the implementation of plans.
• Presenting overall marketing plans and strategic direction for region to senior management for funding approval and support

Marketing Manager

Consultant

• Reviews and leads contract execution on products, premium and exposure limits
• Notifying government and commercial parties of contract terminations, renewals and re-instatements
• Preparing bids, negotiating specifications and contractual provisions regarding compensation plans and business targets
• Ensures execution of order to delivery standard work process to meet complex contractual requirements
• Recommends solutions to ensure alignment to adhere to medium complexity contractual obligations

Contracts Consultant – Oil & Gas

Architect

• Participates in defining functional design, development and systems architecture for Caterpillar’s state-of-the-art digital platform aligning to common department goals in line with CAT Digital Strategy.
• Assist teams that will build a world class platform to host a wide range of digital applications.
• Provide technical leadership for connected asset and Industrial IoT solutions spanning onboard systems, edge computing, connectivity platforms, cloud services, data platforms, analytics, and customer-facing applications.
• Responsible for the architecture, standards, and technology roadmap for the end-to-end connected ecosystem, ensuring secure, scalable, and resilient solutions from device to glass.
• Define architectures for device connectivity, data exchange, edge-to-cloud integration, remote device management, telemetry-driven services, and digital product experiences.
• Collaborate across product, engineering, cybersecurity, infrastructure, and business teams to enable fleet management, equipment health monitoring, predictive maintenance, AI-enabled user experiences, and future connected equipment capabilities.

Principal Digital Architect – IOT

Full-stack Engineer

• Own and maintain the team backlog, ensuring work items are structured, prioritized, and continuously refined.
• Ensure Features and Stories have sufficient clarity for implementation.
• Drive backlog hygiene and traceability so work remains visible, current, and actionable.
• Lead and/or coordinate backlog refinement to prepare work for upcoming sprints.
• Present the highest-priority work during sprint planning.
• Act as the team’s primary day-to-day interface for stakeholders.
• Coordinate priority conflicts and dependency impacts with peer teams.
• Be accountable for Story acceptance, confirming work meets acceptance criteria.
• Maintain delivery visibility by keeping planned work accurately represented.

Senior Autonomy Engineer – Product Owner

• Contribute to defining and implementing the long-term technical vision for the search platform, supporting scalability and adaptability as data volumes and query complexity increase.
• Participate in technical reviews, share best practices, and collaborate with search engineers to solve technical challenges as part of the team.
• Assist in developing advanced features such as NLP, vector search, and personalization to improve relevance and accuracy.
• Support the creation of search capabilities with measurable KPIs (e.g., CTR, Query Distribution, Zero Search) and use analytics to help continuously optimize search performance.
• Work closely with product managers, data scientists, and engineering teams to align search efforts with business goals.

Senior Software Engineer

• Provide technical leadership on power system design and architecture, including AC and emerging DC solutions.
• Serve as the primary technical interface to the customer, owning and coordinating all technical communications.
• Evaluate next-generation designs such as high-voltage DC rack systems and generator-forward architecture.
• Act as first point of contact to customer as a trusted technical advisor.
• Coordinate across engineering, product, regulatory, and commercial teams.
• Guide emissions and regulatory compliance teams.
• Review customer specifications and proposals to provide feedback.

Senior Sales Support Consultant – Advanced Power Systems, Data Centers

General

Senior Digital Tech Support Engineer

Data Analyst

• Provide KPI reporting on current performance versus ABP at overall and dealer level.
• Develop a transition plan to shift selected enterprise reporting activities to business partners while ensuring continuity and governance.
• Lead analytics that measure customer adoption and utilization of technology solutions, identifying trends, barriers, and opportunities to accelerate value realization.
• Develop actionable insights and strategic recommendations that connect customer behavior, machine performance, and technology usage to measurable business outcomes.
• Quantify customer outcomes related to safety, productivity, efficiency, and return on investment to demonstrate the value delivered by technology solutions.
• Partner with commercial, product, digital, and field teams to translate analytics into customer-facing narratives, adoption & utilization strategies, and value-based recommendations.
• Establish and communicate performance metrics, dashboards, and executive-level insights that guide decision-making.

Analytics Manager – Technology Utilization, Customer Outcomes

Manager

• Leads the definition, governance, and continuous improvement of quality management practices across the Cat® Foresight and Cat® Inspect product portfolio.
• Ensures quality is proactively built into product development, release, and production operations through robust controls, risk identification, and disciplined execution.
• Provides leadership and support to product, engineering, program management, and support teams to prevent defects, improve production stability, and ensure high-confidence delivery of digital products and services.
• Establishes and governs portfolio-wide quality standards, controls, and release readiness criteria to proactively mitigate risk and ensure delivery quality across all modules and capabilities.
• Partners with product, engineering, and program teams to identify quality risks early and integrate mitigation strategies into development and release plans.
• Leads incident response and coordination for quality-related issues, including triage, stakeholder communication, root cause analysis, and corrective/preventive actions.
• Defines, tracks, and analyzes quality metrics (e.g., escaped defects, incident trends, production stability) to drive data-informed decision making and continuous improvement.
• Oversees quality support for critical deliverables, ensuring functional, integration, regression, performance, and operational readiness standards are met.
• Establishes and facilitates quality governance forums, including release readiness reviews, defect management, production health reviews, and post-incident analysis.
• Coordinates with engineering, architecture, and support teams to ensure quality across integrations, APIs, data flows, and cross-product dependencies.
• Drives continuous improvement initiatives focused on defect prevention, testing effectiveness, and operational excellence across the portfolio.
• Ensures alignment with Cat Digital operating models, quality standards, and best practices while influencing adoption across teams.
• Communicates quality risks, status, trends, and recommendations clearly to stakeholders at all levels, enabling proactive decision making.