Cloudflare

Security Engineer

• Communicate with customers via chat, email, and phone
• Compare traffic signatures and attributes including IP addresses, cookie variations, HTTP headers, and JavaScript footprints to determine what is good traffic and what is malicious
• DDoS mitigation for OSI layers 3,4, & 7: advise customers on how to filter malicious traffic using Cloudflare tools like Magic Transit, Network Firewall, WAF, IP reputation lists, packet inspection, blocklisting, allowlisting, and rate limiting
• Work with Engineering and Operations teams to mitigate attacks, suggest steps to mitigate, and apply the appropriate mitigation when applicable
• Work with Engineering and Product teams to improve products and tools

Network Security Engineer

Technical Account Manager

• Own the post-sales support experience for Cloudflare’s largest Enterprise customers, ensuring smooth operations and proactive technical guidance.
• Manage support interactions, troubleshoot issues, drive escalations, and advocate for customer needs.
• Act as an architectural governance partner, continuously mapping customer environments against industry best practices and Cloudflare's Well-Architected framework.
• Proactively identify security gaps, single points of failure, and performance bottlenecks to prevent incidents.
• Work closely with Customer Success, Account Teams, Product, Engineering, and Customer Support to align technical solutions with customer roadmaps.
• Focus on optimizing customer Cloudflare configurations for reliability and security of network infrastructure.

Senior Technical Account Manager

Business Operations

• Collect, clean, and validate data from various sources to ensure accuracy and completeness
• Develop and maintain dashboards, reports, and visualizations using tools such as Excel, G-Sheets, Power BI, Tableau, Python, SQL, Designer and more
• Analyze data to identify trends, patterns, and outliers, and present actionable insights to stakeholders. Prepare executive level decks and representations of analysis for QBRs, planning, and ad hoc needs
• Work with stakeholders to define key performance indicators (KPIs) and track performance over time
• Create and maintain documentation for data processes and data dictionaries
• Collaborate with IT, RevOps, Marketing, CS, and Sales to improve data quality and data infrastructure
• Support ad-hoc data requests and provide timely reporting as needed

Principal Sales Operations & Strategy Manager – Renewals, Business Development

Engineering Manager

• You will be responsible for the architectural direction and operational excellence of the services owned by your team, ensuring our intelligence platforms meet the latency and reliability requirements of Enterprise security operations.
• You will also drive the professional development of your direct reports and collaborate with product managers and security researchers to turn complex threat data into intuitive, automated customer experiences.
• You thrive in a fast-paced environment where software engineering meets security research.
• You have experience delivering scalable distributed systems, managing complex data pipelines, and leading teams through the transition from "getting things done" to building world-class, reliable products.

Senior Engineering Manager – Cloudforce One

Financial Planning and Analysis

• Own the end-to-end quarterly earnings process: press release, supplemental financial information, prepared remarks (CEO and CFO scripts)
• Partner with the CFO and senior leadership to develop the company's guidance
• Lead the Q&A preparation process — anticipated questions, suggested answers, peer transcript triangulation
• Serve as a primary point of contact for sell-side analysts and institutional investors
• Articulate the Cloudflare investment narrative in a credible way
• Plan and execute the calendar of investor events
• Co-lead the planning and execution of our annual Investor Day
• Monitor and synthesize analyst coverage, peer performance, investor sentiment, market dynamics, and industry trends

Director, Strategic Finance – Investor Relations

Program Manager

• Lead the end-to-end People Operations transition to ADP for 4–6 countries simultaneously, taking full accountability and ownership of the project from initial design through to a stable post-launch support, proactively spotting challenges and guiding the team toward solutions.
• Act as the functional expert ensuring Workday remains the absolute single source of truth.
• Move away from manual local processes. You will design and document a clear, standardized payroll playbook that our People Operations specialists can easily follow across all 16 countries.
• Review and finalise post-implementation Standard Operating Procedures (SOPs).
• Oversee data formatting and validation to ensure information is accurate before it moves systems.
• Partner proactively with wider People Team, Benefits, Legal, and IT teams to manage and gain further clarity on specific local legislation and flag systemic data discrepancies early during project cycles.
• Provide daily technical guidance, project direction, and encouragement to the two Senior People Operations Specialists working alongside you on this rollout.

Program Manager, People Operations – Payroll Implementation

Full-stack Engineer

• Drive architectural direction and technical strategy across Cloudforce One engineering, spanning services that run in Kubernetes, on the edge (Workers, D1), and across Cloudflare's global network.
• Identify and dismantle technical bottlenecks, legacy patterns, and architectural debt that slow down threat detection and abuse response — then replace them with systems that are faster, more reliable, and more elegant.
• Design and build critical data pipelines and services to collect, enrich, analyze, and expose threat intelligence and abuse signals at massive scale, helping identify Tactics, Techniques, and Procedures (TTPs) and Indicators of Compromise (IOCs).
• Serve as a technical force multiplier across multiple concurrent projects — you will context-switch between threat intelligence platforms, abuse detection systems, legal response tooling, and customer-facing security products as priorities demand.
• Bring a threat-informed perspective to engineering decisions: understand how adversaries adapt, how detection rules degrade, and how to build systems that stay ahead of evolving attack techniques.
• Collaborate with Threat Intelligence researchers, Trust & Safety analysts, Product, Legal, and other engineering teams to translate complex security and compliance requirements into scalable, production-grade solutions.
• Mentor and elevate the engineering talent around you — set the bar for code quality, system design, operational rigor, and security-first thinking across both organizations.
• Develop and champion agentic AI workflows and AI-assisted development practices that accelerate threat hunting, detection engineering, and abuse investigation.
• Own the operational excellence of the systems you touch, including participation in on-call rotations and incident response.

Principal Engineer – Cloudforce One

Administrative Assistant

• Proactively manage complex calendars with a strong understanding of business priorities.
• Independently manage and coordinate complex international and domestic travel, including visa and passport needs, as well as end-to-end logistical arrangements.
• Develop a deeper understanding of the managers' roles and the broader business context. Serve as a trusted gatekeeper who can confidently answer routine questions on behalf of the executives.
• Prepare and manage expense reports, and coordinate both internal and external meeting needs with precision.
• Contributes significantly to ad-hoc/special projects. Recognize where operational processes can be improved and actively suggest and implement those process improvements.
• Coordinate and assist with event planning as needed.
• Act as an informal mentor to junior admins and begin to influence and improve team-wide processes.

Senior Administrative Assistant

• Lead and develop the India Customer Engineering team across enterprise and strategic accounts. Act as a player-coach: maintain strong individual technical contribution while enabling the team.
• Serve as the point of reference for the team on complex customer architecture, escalations, and solution design.
• Own regional technical strategy for discovery, demos, architecture design, PoCs, onboarding support, QBRs, renewal support, and expansion plays.
• Partner with Account Executives to drive technical validation and help close new business.
• Keep workloads balanced, support onboarding of new team members, and ensure the team is set up for success.
• Conduct regular 1:1s, provide constructive feedback, and coach team members on discovery, solution architecture, executive communication, and business-value translation.
• Build and run the operating cadence for pipeline inspection, technical deal support, adoption reviews, and account expansion planning.
• Hire, retain, and develop top CE talent; build succession plans and bench strength.
• Facilitate cross-team coordination with Sales, Product, Engineering, and Customer Support to resolve issues quickly and keep customers moving.
• Surface regional feedback, product gaps, and competitive insight to product and engineering. Represent Cloudflare in executive customer meetings, regional events, and partner discussions.

Senior Manager, Customer Engineering

General Counsel

• Translate complex legal analysis into clear, actionable guidance for fast-moving product and engineering teams.
• Proactively assess legal risks and advise product, engineering and business teams building services that reshape how information moves across the Internet—and the laws that govern it.
• Review and architect legal frameworks for technology transactions related agreements, such as, technology partner agreements, inbound IP licensing agreements, and marketplace arrangements for Cloudflare’s developer platform.
• Review marketing event agreements and support Cloudflare’s team with promotions and sweepstakes.
• Draft terms of service, disclosures, policies, and related processes.
• Apply privacy-by-design principles and partner with the privacy team on data-flow reviews, PIAs, and other privacy deliverables.
• Solicit invention disclosures, support patent strategy, and protect Cloudflare’s trade secrets.
• Partner with product and marketing teams on product marketing collateral and claim substantiation.
• Build and refine processes that enable the Legal team to scale effectively as Cloudflare continues to expand.
• Engage externally on behalf of Cloudflare in areas where you are a subject matter expert.

Product Counsel

Product Marketing

• Lead the team that owns how reporting, analytics, and insights are delivered for the Revenue organization to function effectively.
• Decide where AI and automation fit into our analytics and reporting, and where human judgement is required.
• Set the quality and accuracy bar for AI-generated analysis, and put review processes in place so leaders can rely on it.
• Build the data and metric standards the Revenue organization reports against, so Sales, Marketing, and Customer Success work from the same definitions and context.
• Own the governance model that keeps those definitions consistent as the business and data sources change.
• Decide which metrics the business runs on (pipeline coverage, conversion, win rate, ACV, sales cycle, productivity, retention, expansion, ROI, etc.) and make sure they are built and maintained correctly.
• Set direction for the go-to-market data model and the analytics built on top of it, and review the work the team and its tools produce.
• Act as the analytics expert for critical internal- and external-facing discussions.
• Expand self-serve analytics across the Revenue organization so people can get access to the answers without assistance.
• Hire, develop, and grow the managers and senior individual contributors on the team.
• Track new analytics and AI tooling and decide what's worth adopting.

Senior Director, GTM Intelligence

• Design, build, run, and scale distributed tools and services that support both cyber threat disruption and platform abuse efforts.
• Develop critical data pipelines and services to collect, analyze, and expose threat intelligence data for Cloudforce One analysts and Cloudflare customers, helping to identify Tactics, Techniques, and Procedures (TTPs) and Indicators of Compromise (IOCs).
• Collaborate closely with Threat Intelligence, Trust & Safety, Legal, and Product teams to understand goals and translate complex technical requirements into elegant, scalable solutions.
• Improve system design and architecture to ensure stability, performance, and maintainability of both internal and customer-facing compliance and security services.
• Analyze, communicate, and help prioritize complex technical concepts across teams.
• Ongoing monitoring and maintenance of production services, including participation in on-call rotations.
• Mentor and guide other developers in the team, helping to build collective technical expertise and promote best practices for writing well-tested, modular, and reusable code.

Software Engineer

Account Manager

• As a Senior Renewal Account Manager, you will be responsible for owning and maximizing renewal value of Cloudflare’s largest Enterprise customers.
• You will do this by building and leveraging C-level relationships and presenting and articulating ROI with key stakeholders.
• You will use your strong business acumen and technical understanding to work alongside your account team to articulate business value and make compelling recommendations to customers.
• You will leverage your experience to accurately plan, forecast, and prioritize work in order to maximize outcomes.
• Additional responsibilities will include:
• Commercial owner and driver of renewal including maintaining and reporting an accurate weekly forecast
• Customer engagement from onboarding through the entire customer lifecycle
• Negotiate and execute renewal contracts in accordance with customer objectives
• Able to prioritize effectively to handle multiple deals at the same time
• Analyze data and leverage tools to identify opportunities and business value
• Drive strong alignment with the Sales team, contributing to team forecasting, planning, and targets
• Own or be an active participant in several customer touch points including: Business Value Justification meetings, Business Reviews, and Renewal Meetings
• Develop and maintain long-term relationships with stakeholders in your account portfolio.
• < 25% travel

Senior Renewals Account Manager – German Speaking

People Operations

• Act as a trusted advisor to R&D executive leadership, translating business objectives into long-term workforce strategies.
• Synthesize complex qualitative and quantitative data to identify trends and mitigate risks.
• Guide leadership through structural evolutions and shifting business priorities.
• Partner with leaders to design high-impact initiatives around talent development and performance.

Principal People Team Business Partner – R&D

Procurement

• Manage the end to end lifecycle of hardware procurement requests from intake through receipt.
• Create and maintain purchase requisitions and purchase orders in enterprise procurement systems.
• Monitor open purchase orders and proactively manage changes, delays, cancellations, and supplier communications.
• Partner with Infrastructure teams to ensure timely procurement of data center and hardware assets.
• Coordinate with suppliers to obtain quotations, order confirmations, shipment updates, and delivery timelines.
• Ensure procurement activities align with company policies, controls, and approval requirements.
• Partner with Capacity Planning teams to support forecasting and hardware demand planning activities.
• Collaborate with Fixed Assets teams to ensure accurate capitalization and asset tracking.
• Maintain visibility into hardware inventory levels, deployment status, and lifecycle management activities.
• Support inventory reconciliation efforts and asset audits as required.
• Track advanced shipment notifications and coordinate receiving activities across multiple locations.
• Ensure hardware receipts are accurately recorded within the ERP system to enable invoice processing and asset management.
• Initiate supplier onboarding requests and partner with supplier management teams to ensure timely activation of new vendors.
• Maintain supplier information and assist with vendor related issue resolution.
• Support supplier performance reviews through reporting and operational metrics.
• Partner with Accounts Payable to resolve invoice discrepancies and payment related inquiries.
• Identify opportunities to simplify and improve procurement and infrastructure workflows.
• Leverage data, reporting, and technology to reduce manual effort and improve operational efficiency.
• Partner with internal technology teams to evaluate automation opportunities across procurement processes.
• Develop dashboards, reporting, and insights that improve decision making and operational visibility.
• Support implementation of new tools, systems, and digital solutions that enhance the procurement experience.
• Document processes and create scalable operating procedures that support organizational growth.