Everway

Sales Development Rep

• Generate qualified sales opportunities through outbound prospecting, including phone, email and social channels.
• Qualify Marketing Qualified Leads (MQLs) and progress them to Sales Qualified Leads (SQLs) using agreed qualification processes.
• Schedule high-quality appointments for Business Development Managers in line with agreed targets.
• Explain Everway's products and solutions to prospective customers and identify where they can add value.
• Maintain accurate customer and prospect information within our CRM and sales engagement platforms.
• Research target organisations and build prospect lists that support business growth.
• Work closely with Sales and Marketing colleagues to improve lead quality and conversion.
• Produce reports and maintain accurate records to support pipeline management and business performance.
• Represent Everway professionally and ensure every prospective customer has a positive first experience.
• Occasional travel may be required.

Sales Development Representative

Product Manager

• Define and maintain the long-term vision and roadmap for Identity and Access capabilities across the Everway platform.
• Make prioritisation decisions based on customer impact, platform leverage, business outcomes, technical constraints, and evidence.
• Lead the evolution from multiple legacy identity systems towards a unified platform foundation, including migration and adoption strategies.
• Partner with engineering, architecture, and security teams on scalability, reliability, and build-versus-buy decisions.
• Treat internal product and engineering teams as customers, providing clear platform capabilities, interfaces, and self-service experiences.
• Translate strategy into measurable outcomes and iterative delivery plans while balancing innovation, reliability, security, and operational excellence.
• Steward support for identity, authentication, and education interoperability standards, ensuring Everway remains secure and interoperable.
• Partner with data, analytics, and AI teams to enable cross-product reporting, insights, and future platform capabilities.
• Align stakeholders across Product, Engineering, Security, Design, and Commercial teams through influence and clear communication.
• Contribute to product management practices and support the continued growth of platform product capabilities across Everway.

Principal Product Manager

Customer Success Manager

• Lead Customer Success projects and initiatives, ensuring objectives, timelines, and outcomes are delivered effectively.
• Manage onboarding, training, coaching, and ongoing professional development for Customer Success team members.
• Define, implement, and continuously improve customer lifecycle processes and customer engagement touchpoints.
• Standardise customer communications, templates, and success planning approaches across customer segments.
• Act as an escalation point for complex customer situations, ensuring timely resolution while supporting team learning and development.
• Manage key customer relationships, helping customers realise value from their investment and supporting product adoption.
• Monitor and improve Customer Success performance metrics, including customer retention, adoption, customer health, customer satisfaction, and team effectiveness.
• Collaborate with Sales, Support, Product, and other teams to improve the customer experience and align customer-facing activities.
• Use customer feedback, operational data, and performance metrics to identify opportunities for process improvement.
• Support workforce planning and operational readiness during periods of increased customer demand.

Manager, Customer Success

Data Engineer

• Design and deliver product data products on Databricks — owning ingestion, transformation, and serving layers across the medallion architecture (bronze/silver/gold) to produce certified datasets consumed across product, analytics, and the wider business
• Lead the hard problems in the domain — event schema governance across multiple products, identity resolution and sessionisation, high-volume event pipelines, and modelling the path from product usage to engagement and learner outcomes
• Define and evolve engineering standards — dbt patterns, event ingestion patterns, data contracts, testing, observability — and contribute to cross-cutting standards across the wider data function
• Own data quality and contracts for the data products you ship — implementing quality checks, maintaining contracts as the interface between producers and consumers, and ensuring issues are caught early and remediated cleanly
• Raise the technical bar around you — through code review, design input, pairing, and the kind of senior IC presence that lifts the engineers and analysts you work with
• Translate operational complexity — multiple product event sources, schema drift, ongoing integration of acquired products — into clean, durable engineering execution the business can rely on

Principal Data Engineer – Product Data

Technical Customer Success

• Lead customers through the onboarding and implementation process from kickoff to go-live.
• Coordinate implementation timelines, milestones and deliverables to support successful deployments.
• Facilitate customer meetings, communications and follow-up activities throughout implementation.
• Partner with Customer Success, Product and Technical teams to deliver a consistent customer experience.
• Identify implementation risks or blockers and work with stakeholders to resolve them.
• Support technical onboarding activities, including integrations, data setup and system configuration.
• Troubleshoot common implementation and integration issues, escalating more complex problems where appropriate.
• Communicate technical concepts and implementation progress clearly to both technical and non-technical audiences.
• Maintain implementation documentation and contribute to improving processes, workflows and reporting.

Technical Implementation Specialist

Accounting Manager

• Own the monthly results for all non-US Everway Group entities
• Manage monthly close and ensure the accuracy of financial results for all non-US Everway Group entities
• Prepare entity-level financial reporting, providing financial insight and analysis to stakeholders
• Ensure compliance with accounting policies and practices for the group, in line with industry best practice and US GAAP
• Document accounting processes and desktop procedures for the accounting team
• Manage, coach, and develop staff and senior accountants
• Partner with Tax and Statutory Compliance to ensure transfer pricing invoicing and intercompany loan accounting processes and policies are being consistently followed
• Support the group & local audit processes
• Champion adoption of automation and establish best practices for leveraging native Sage Intacct functionality to reduce manual workloads and time to close
• Assist in M&A activities including integration of processes and systems
• Assist with managing the day-to-day operations of the accounting function and liaising with other functions in the finance department
• Contribute to process improvement initiatives, including automation & AI adoption

Manager, Accounting

Systems Engineer

• Lead development across Marketing Cloud (SSJS, AMPscript, SQL, Automation Studio)
• Build scalable automations and reusable development patterns
• Own integrations with other marketing systems
• Define and enforce engineering standards
• Own data model design and governance within Marketing Cloud
• Ensure alignment with Salesforce CRM and enterprise data models
• Optimise data processing, segmentation, and performance
• Design and build integrations with Salesforce, data platforms (e.g. Databricks), and external tools
• Define scalable data flow patterns (API, batch, event-driven)
• Maintain platform health, performance, and reliability
• Lead incident investigation and resolution
• Manage technical debt and continuous improvement
• Implement secure, compliant development practices
• Own release and deployment processes
• Introduce DevOps and CI/CD approaches where appropriate
• Act as the technical authority for Marketing Cloud
• Partner with Architecture, Data, and Salesforce teams
• Guide Marketing Ops within defined guardrails
• Collaborate with Marketing stakeholders to architect business needs into scalable technical solutions
• Offer expert guidance aligned with Marketing Cloud best practices and emerging industry trends
• Serve as a strategic technical authority for Marketing Operations and Go-To-Market functions

Principal Systems Developer – Marketing Cloud

Business Development Rep

• Identifying, qualifying and developing new business opportunities.
• Create a robust pipeline by engaging with leads at scale and pace​.
• Utilise the MEDDPICC framework to qualify opportunities within accounts, identifying key stakeholders, decision criteria, and metrics to drive effective engagement and maximise revenue opportunities
• Dynamic pipeline management and accurate sales forecasting
• Preparing quotations, proposals and business cases that will secure new business opportunities while managing the end-to-end sales process
• Participation in virtual events and exhibitions to promote Everway and actively network
• Collaborate closely with cross-functional teams—including Product, Marketing, and Technical Support—to align on prospect needs and ensure seamless account engagement and revenue attainment
• Pro-actively contribute to team meetings and planning sessions
• Remain aware of the competitive landscape and be able to position Everway’s products effectively
• Maintain accurate and timely records within the CRM system to fully capture all sales activity and full customer journey
• Close deals over a long sales cycle while building strategic relationships
• Present regular reports on growth trends, challenges, and successes

Business Development Executive

Account Executive

• Own revenue growth within an assigned territory through a combination of customer expansion, cross-sell, upsell, and new customer acquisition activities.
• Manage a defined portfolio of existing customers, identifying opportunities to increase product adoption, expand solution utilization, and drive incremental ARR.
• Develop and execute territory plans that prioritize high-potential accounts, market opportunities, and strategic growth initiatives.
• Build and maintain relationships with key stakeholders across schools, districts, and educational organizations, including decision-makers and influencers.
• Identify, qualify, and develop opportunities within prospective, low-spend, and dormant accounts.
• Execute proactive prospecting strategies through phone, email, social selling, events, referrals, and targeted outreach campaigns.
• Partner with Marketing and SDR teams to effectively engage inbound and marketing-generated leads.
• Create and maintain a healthy pipeline that consistently supports achievement of quarterly and annual bookings targets.
• Manage opportunities throughout the entire sales cycle, from discovery through proposal, negotiation, and close.
• Utilize the MEDDPICC framework to qualify opportunities, understand customer priorities, and advance deals effectively.
• Deliver compelling presentations, demonstrations, business cases, and proposals that align Everway solutions with customer objectives.
• Forecast accurately and maintain visibility into opportunity progression, risks, and growth potential.
• Collaborate with Finance, Legal, Product, Customer Success, and Implementation teams to support successful deal execution and customer outcomes.
• Develop multi-threaded relationships within accounts to expand influence, strengthen retention, and uncover future growth opportunities.
• Serve as a trusted advisor by understanding customer goals, challenges, budget cycles, and strategic priorities.
• Support customer retention efforts by partnering with Customer Success and Renewal teams to ensure a seamless customer experience.
• Capture and communicate customer feedback, market intelligence, and competitive insights to internal stakeholders.
• Achieve and exceed quarterly and annual revenue, pipeline, and activity targets.
• Maintain accurate opportunity, account, and forecasting data within Salesforce.
• Monitor pipeline health, territory performance, and customer engagement metrics to inform business decisions.
• Participate in industry conferences, customer events, webinars, and networking opportunities to increase Everway's visibility and strengthen market presence.

Sales Executive

Financial Planning and Analysis

• Own the company’s statutory financial statements
• Monitor and ensure compliance with statutory requirements in each jurisdiction in which the company operates
• Own the company’s lender reporting
• Own and ensure compliance with all debt covenants
• Partner with Tax to ensure the group transfer pricing policy is compliant with US GAAP and jurisdictional tax requirements and being consistently followed
• Consolidate group financial results on a monthly basis and assist in period close
• Oversee preparation of financial reporting, providing financial insight and analysis to stakeholders
• Set and enforce intercompany accounting policies and practices for the group, in line with industry best practice and US GAAP
• Support the group audit process
• Assist in M&A activities including integration of processes and systems
• Assist with managing the day-to-day operations of the accounting function and liaising with other functions in the finance department
• Contribute to process improvement initiatives, including automation & AI adoption

Financial Compliance – Reporting Manager

Consultant

• Deliver high-quality professional learning experiences that help educators implement Everway solutions
• Plan, deliver, and prepare professional learning experiences and job embedded coaching
• Anticipate client needs before and during professional learning engagements
• Build strong advocacy for Everway solutions
• Create supportive, responsive learning environments
• Deliver engaging, high-quality sessions aligned to the Everway delivery framework
• Adapt delivery seamlessly across formats
• Maintain accurate availability and respond promptly to delivery opportunities
• Communicate professionally and reliably with Everway team members and client contacts

Educational Consultant – Contractor

• Identify, qualify, and develop new business opportunities
• Build and maintain a strong pipeline through both inbound and outbound efforts
• Engage with marketing-generated leads and inbound inquiries, while also driving proactive outreach
• Apply the MEDDPICC framework to effectively qualify opportunities and navigate complex sales cycles
• Manage pipeline activity and maintain accurate sales forecasts
• Own the end-to-end sales process, including proposals, pricing, and closing
• Represent Everway at virtual events and industry engagements
• Partner cross-functionally with Product, Marketing, and Technical teams to align on customer needs
• Contribute to team planning, strategy sessions, and continuous improvement efforts
• Stay informed on market trends and competitive positioning
• Maintain accurate and up-to-date CRM records to reflect all sales activity and customer interactions
• Build and manage long-term customer relationships while closing deals across extended sales cycles

Strategic Business Development Executive

Customer Support

• Provide responsive, high-quality front-line support to customers across chat, phone, and email queues
• Respond to general product questions and provide clear, helpful guidance
• Assist with core subscription management queries
• Troubleshoot foundational technical inquiries and escalate complex issues
• Track, document, and report on support interactions within ticketing systems
• Uphold established standards for response times and quality of service

Customer Support Specialist – Seasonal

Director

• Map and prioritise the organisation's critical decisions
• Proactively surface what the business hasn't seen
• Lead the analytics function as a product team
• Design and deliver gold-tier data products
• Architect and own the self-service analytics model
• Own the semantic layer strategy
• Partner with data engineering on data contracts and gold layer design
• Own the BI platform end-to-end
• Lead the adoption of AI-powered analytics
• Drive data literacy and decision-readiness across the organisation
• Establish and maintain catalogue presence for all analytics assets
• Define and enforce analytics engineering standards
• Measure what matters
• Mentor and develop analysts within the team

Director, Analytics – Decision Intelligence

• Design Unified Data Models: Create conceptual, logical, and physical models that connect customer, product, and financial data across systems
• Lead Lakehouse Architecture: Define and scale Databricks architecture (Bronze/Silver/Gold layers) to support analytics and AI/ML use cases
• Drive Data Consistency & Quality: Establish “golden record” standards, data governance, and proactive data quality frameworks
• Enable Lead-to-Cash Visibility: Align CRM and ERP data to support accurate revenue recognition and end-to-end business insights
• Support M&A Integration: Develop scalable data onboarding patterns to integrate acquired company data efficiently
• Power Business Insights: Enable use cases across Sales, Product, Support, and Finance through integrated, high-quality data
• Modernize Data Practices: Implement data-as-code, CI/CD for data pipelines, and real-time/event-driven data architecture