Ford Motor Company

Artificial Intelligence

• Tech-Enabled Customer Service: Manages incoming calls, tickets, and inquiries from employees and leaders with a strong customer-service mindset. Leverages AI-driven ticketing systems and AI Tools to optimize response times and first-contact resolution.
• Process Automation & Innovation: Identifies manual, repetitive tasks within daily HR workflows and designs, builds, and maintains automated solutions using Microsoft Power Automate and Power Apps.
• AI Mentorship & Enablement: Acts as the team's AI advocate. Conducts research on emerging HR technologies, experiments with generative AI, and actively guides, trains, and supports team members in adopting AI tools to elevate overall team productivity.
• Data Analytics & Dashboarding: Supports the monitoring of HR Shared Service KPIs. Builds and maintains automated, interactive dashboards to report key HR trends to senior stakeholders.
• Core HR Administration: Performs department-specific administrative duties, including employee data management, onboarding/offboarding processing, and payroll coordination, ensuring maximum data integrity.
• Process Mapping & SOPs: Documents and updates HR business process maps and Standard Operating Procedures. Applies analytical skills and AI tools to detect workflow inefficiencies and proposes automated fixes.
• Modern HR Communications: Assists in drafting clear, engaging HR-wide communications and collateral materials, utilizing generative AI to refine messaging and ensure a professional tone.
• Compliance & Policy Interpretation: Interprets defined company policies and ensures all HR operations align with legal regulations and organizational standards.

HR Operations Specialist – Automation, AI

General

• Develop robust System and Mechatronics requirements and designs for Electric Power Steering systems, including the human vehicle steering control interface, in collaboration with the other Steering Technical Experts/Leaders and SMEs.
• Co-Lead technical design, development, and validation of Electric Power Steering systems from development through production design release, focusing on the Mechatronic system design and Test Methods.
• Champion Mechatronic/EE Quality issue root cause investigations with warranty, application, and other TE/SMEs. Lead Technical support for critical issue resolution for Steering Mechatronics Issues, including Quality/Field issues launch and recalls.
• Lead System and Sub-system Failure Mode and Safety analysis (DFMEA, Functional Safety) to ensure robust requirements, fault management strategies, design analysis, and validation across all disciplines (Electrical, Hardware, Software, Controls)
• Provide expert analysis by leading Technical Design Reviews for supplier designs of Electric Power Steering System, including analyzing the design compliance and validation to Ford requirements (System/Software Functionality, Mechatronic, Safety, Electrical, Mechanical, Controls, and Software). Review embedded system design, system/software functionality, electro-mechanical hardware, and Fault management & Diagnostic strategies (Ford and Supplier). Focus on execution of BIC quality – Zero FSA with signoff responsibility before Chief signoff
• Define and manage Core deliverables for Steering Mechatronics, including Requirements, Test Methods/Validation Plans, Design Rules, SCCAF, DFMEA, and Manufacturing requirements. Collaborate with other Technical Leaders/Experts on Core deliverables.
• Champion proper execution of Functional Safety (ISO-26262) deliverables at Ford & Supply base to ensure a safe system design and validation.
• Actively execute the Prevent Recurrence process by developing new Requirements/Validation Methods to systematically prevent issues from re-occurring.
• Develop HIL Test Methods and test cases
• Leverage AI to improve and accelerate Mechatronics workstreams.
• Support MBSE requirement modeling and derivation to ensure comprehensive robustness of customer needs and regulations.
• Ensure appropriate validation of requirements, which include vehicle, system, sub-system, mechanical, electrical, EMC, including validation of interfaces with interfacing systems.
• Guide & oversee training, mentoring & provide consulting to department engineers, supervisors & other interfacing functions.
• Conduct Vehicle Level Testing, data acquisition, as needed to develop requirements or troubleshoot issues.

Technical Specialist – Steering Mechatronics

Engineer

• The Ford North America Vehicle Type Approval Engineer is responsible for ensuring that vehicle programs meet and document compliance to the regulatory standards of global markets in which a vehicle line is sold.
• This involves planning and coordinating the actions necessary to complete type approval and homologation for a variety of export markets.
• Analyze product offerings for export markets and develop program specific homologation or type approval plans.
• Ensure that robust homologation test strategies are in place to develop and certify a diverse range of vehicle offerings.
• Act as single point of contact to identify and collect homologation documentation and technical data.
• Track and report homologation progress.
• Identify technical, process, and documentation issues and drive resolution to completion.

Homologation Engineer

• Design and development of powertrain systems (engine / transmission / driveline) and components for Ford Racing Motorsports programs. Programs will include race applications as well as "one-off" high-performance demonstration vehicles.
• Create 3D parametric component/assembly models and 2D detailed drawings for manufacturing and assembly within CATIA V5.
• Manage CAD models/drawings within Teamcenter Engineering PDM.
• Construct and manage powertrain Bill of Materials.
• Work with suppliers, race teams and sanctioning organizations concerning hardware specifications and regulations.

Motorsports Powertrain Engineer

Solutions Engineer

• Establish the North-Star Vision: Define and champion the long-term strategic vision and roadmap for our next-generation AI customer agent, ensuring it aligns with enterprise-level growth and customer experience goals.
• Design and Track Performance Metrics: Define the "North-Star" metrics, business value models, and KPIs (e.g., adoption, retention, resolution rates, and ROI) to measure and continuously optimize the business impact of AI initiatives.
• Lead Business & Digital Transformation: Act as a change agent across the enterprise, leveraging transformation frameworks to shift internal paradigms, scale conversational AI capabilities, and align diverse business units around AI-first customer experiences.
• Synthesize Market & Competitive Intelligence: Apply Deep AI & Strategy Expertise: Maintain a cutting-edge understanding of conversational AI, generative AI, and virtual assistant trends to keep Ford at the forefront of automotive digital service innovation. Conduct deep strategic analysis of market trends, emerging technologies (such as generative and conversational AI), and competitor landscapes to ensure our digital strategy remains highly competitive.
• Partner with Digital Product Teams to activate market-facing plans for the Ford App Service and In-Vehicle Service experiences, empowering product teams to handle day-to-day execution.
• Maintain strategic alignment across the entire FCSD Digital Solutions portfolio, ensuring a seamless, unified customer journey as users transition between the Ford App, IVI, and VCAI.
• Develop and execute the overarching positioning, messaging, and value propositions for FCSD Digital Solutions, focusing on customer-centric benefits and competitive differentiation.
• Act as the primary owner for the "Business Risk" discovery dimension. Continually assess, stress-test, and validate whether proposed digital and AI solutions will work operationally, financially, and strategically for all areas of the business and key stakeholders.

Senior Manager, Vehicle Care – AI Driven Strategy

Supervisor

• Lead and direct a team of employees that consistently makes high-quality products and meets or exceeds production targets.
• Act as a champion of workplace safety, proactively enforcing regulations and fostering a culture of vigilance.
• Take ownership of team performance, addressing shortcomings proactively and celebrating successes.
• Prioritize critical tasks and effectively allocate human resources to maximize efficiency.
• Embrace a servant leadership style, focusing on building high performing teams and investing in their growth.
• Utilize data and insights to strike down downtime and quality defects, driving quantifiable improvements.
• Maintain a relentless focus on identifying and eliminating inefficiencies, improving processes, and driving innovation.

Lead Production Supervisor

Manager

• The Yield Management’s project portfolio aims to deliver a balance of:
• - Near term vehicle line specific profit improvement or risk mitigation actions
• - New or expanded enterprise capabilities
• - Long term portfolio optimizations
• This Yield Management position operates cross-functionally across Marketing & Sales, Brand, Product Marketing, General Management, GDI&A, Finance, & Ford Credit.
• Managers come from a range of different backgrounds and work on specific “sprints” typically for 6-8 weeks.
• This role is at the intersection of strategy, operations, and analytics, and is tasked with creating change and maximizing profits in the Ford+ plan.
• The immediate working team is highly collaborative and fast-paced.
• This is a high-exposure role with ongoing interaction with leadership across Ford Blue, Model e, and Ford Pro.
• The YM managers work as sprint participants and sprint leaders. All sprint team members are responsible for:
• - Applying structured problem-solving mindset to sprints
• - Accessing and analyzing data to develop solutions, including leveraging advanced analytics tools and building adhoc data models
• - Considering enterprise-wide impact and sensitivity of sprint recommendations
• - Communicating analysis insights and implications of sprint recommendations
• Additionally managers are responsible for:
• - Guiding and assisting work of sprint analysts, ensuring all work relates back to the problem statement
• - Leading the development of the sprint narrative and succinct senior level presentation materials
• When leading sprints managers responsible for:
• - Establishing the sprint mandate and problem statement with key stakeholders
• - Structuring the workstreams for the team
• - Leading analysis and developing insights and implications of decisions
• - Delivering clear and actionable recommendations

Manager, Yield Management – Sprints

• Lead the Upper Steering section of Engineers to deliver Core deliverables for the Steering Mechanical Column (Manual/Power), Locks, Shift Lever, Intermediate Shaft, and Dash Boot
• Mentor and coach the team providing technical guidance and professional development, ensuring collaboration with Steering Technical Experts
• Manage workload distribution and resource planning
• Foster a culture of continuous improvement, diversity, and technical innovation
• Create and manage Upper Steering (Column, Locks, I-shaft, Dash Boot) foundation standards and processes using System Engineering to ensure robust system design and validation including DFMEAs/FUSA, SDS Requirements, Functional Specifications, Engineering Specifications, SySML/MBSE, Design Rules, Interface Drawings, Guide Files, SCAFF/SCCP, Quality History, RCL/RDM, Test Methods, Perfect Drawing Plans, etc.
• Optimize requirements and DV for cost efficiency ensuring Quality and Reliability
• Maintain and execute the Upper Steering Commodity Business Plans, focusing on cost efficiency and resiliency while delivering technical excellence
• Lead development of new Steering Column suppliers in alignment with the CBP ensuring designs meet requirements with robust validation, DFMEA, SCAFF/SCCP
• Lead Upper Steering technical RFQ workstreams collaborating with Supply Chain to meet requirements, quality, timing, and deliver cost target
• Lead supplier technical development to ensure an optimal, and cost-efficient supply base, with appropriate supplier tension
• Collaborate with Technical Experts/Subject Matter Experts to conduct Technical Design Reviews with Application engineers to ensure clean signoff against Requirements and Design Rules with disciplined DVP&Rs
• Execute Prevent Recurrence process for FSA, Stop Ship, High-Priority issues, ensuring Foundation Design Deliverables are updated to prevent future escapes
• Develop advanced Upper Steering technology including Mechanical Column integration into the Steer-by-Wire Handwheel Actuator, and Stowable Column concepts, as well as other new Upper Steering technologies
• Ensure robust Test Methods (Physical and Analytical) are documented to validate all requirements at all necessary levels including vehicle, system, sub-system, mechanical, electrical, as well interfacing systems
• Provide Technical Leadership for critical issue resolution for in-flight and new Upper Steering components including launch, Recall, Quality/Field issues
• Actively support emerging quality issues aiding the Application teams with technical depth and speed to identify root cause, ICA, PCA. Go, See & Do at Supplier & Supplier Plants
• Lead Global Upper Steering Tech Club to drive technical depth and on-the-job training
• Develop Perfect Drawing Plan execution to align with GPDS and deliver high-quality execution
• Actively support the Application team on new program APQP Supplier site reviews to ensure robust PFMEA, SCCAF, and Control execution
• Actively support TVM idea generation through optimizing requirements and benchmarking as well as idea generation
• Support Regulatory Signoff and Compliance

Supervisor – Core Upper Steering

• Support the development and management of a consolidated plan for OTA testing.
• Monitor and track the execution of deliverables to ensure they meet the specific requirements of each software release cycle.
• Provide End-to-End (E2E) support to V&V Test Execution teams, Electronic Control Unit (ECU) Owners, and Developers.
• Ensure all necessary environments and technical prerequisites are ready for testing.
• Identify, document, and proactively resolve operational issues that impact testing progress.
• Escalate critical blockers to the OTA TTM Lead to ensure timely resolution and minimize impact on the release schedule.
• Maintain accurate and up-to-date data within the Application Lifecycle Management toolchain (Jira/Confluence).
• Assist in creating aggregated status reports and visual dashboards to provide visibility on test progress to the TTM Lead and higher management.
• Facilitate and participate in technical forums to align OTA test strategies with Feature Owners, Vehicle Program teams, SW Developers, Design & Release Engineers (D&Rs).
• Execute standardized TTM processes for monitoring and reporting.
• Contribute to the creation of standard templates and documentation to optimize deliverable tracking and operational efficiency.

OTA TTM Engineer

Full-stack Engineer

• Define the software architecture for ADAS features and develop high-level designs.
• Develop requirements for the software architecture and cascade to the software and model developers.
• Guide the product teams to define, assemble and integrate components (examples: hardware, software, requirements for availability, scalability, and reliability).
• Work with Ford architecture and validation teams, tool vendors and AUTOSAR basic software partners to design, develop, and deploy application software components, Ford specific complex device drivers, basic software components, software requirements, supporting documentation, and integration guides for ADAS ECU.
• Work with tool vendors to validate Ford CDDs and BSW components across multiple vendor AUTOSAR stacks.
• Review and approve the implementation of the basic software and complex device drivers.
• Support the implementation of the feature functionality.
• Support the work of the software project manager to define and deliver work products per the planned timelines.
• Support overall software and model integration and peer reviews of models and software.
• Perform code level integration related tasks such as replicating build environments, source code debugging and continuously improving and streamlining deployments.
• Support resolution of architecture related issues.
• Support the SW verification and validation teams to establish test strategies to achieve suitable coverage along the right side of the System V.
• Teach others within Ford about Classic AUTOSAR and its capabilities.

Software Architect

Systems Engineer

• Develop and implement control strategies for advanced vehicle motion functions, including lateral and longitudinal vehicle dynamics.
• Design and mature embedded control algorithms that translate driver intent into natural, precise, and predictable vehicle behavior.
• Support the development of a centralized vehicle motion control architecture by consolidating and integrating vehicle dynamic functions across multiple domains.
• Collaborate with internal engineering teams and external suppliers to define functions, interfaces, and requirements for third-party components.
• Partner with software integration teams to bring up core functions and translate software-level needs into electrical hardware and system requirements.
• Participate in functional safety analyses for complex vehicle subsystems and apply safety-critical development principles throughout the design lifecycle.
• Develop comprehensive test strategies and execute validation activities to verify firmware functionality, robustness, stability, and performance across operating conditions.
• Create subsystem block diagrams, define interfaces, and lead subsystem design reviews across all vehicle program development phases.
• Work with system integration leads to capture component-level requirements, provide technical expertise during sourcing discussions, and review and approve device transmittals.
• Support early-phase firmware development activities, including hardware validation, labcar testing, prototype bring-up, and automation framework development for unit, SIL, and HIL testing.
• Debug complex system issues across software, hardware, networks, and vehicle-level integration environments.

Senior Embedded Controls Engineer, Vehicle Motion

Scientist

• Take ownership of end-to-end development of data products to support analytics consumption within the Ford Customer Service Division.
• Translate user needs into actionable data requirements, ensuring the curated data products effectively address business challenges.
• Lead data analysis and discovery efforts in collaboration with analytics teams to gather comprehensive details and requirements for new data product development.
• Actively engage stakeholders from cross functional teams throughout the development lifecycle to solicit feedback, enhance product features, and ensure seamless integration into existing systems or processes.
• Collaborate closely with data scientists, business stakeholders, and other team members to drive profitable growth and enhance customer satisfaction for Ford/Lincoln dealers.
• Lead architectural design and development of robust data models and data products utilizing GCP BigQuery, Informatica BDM/DEI, EDC, and Data Privacy Management platforms.
• Develop and execute comprehensive data governance frameworks and security models to ensure data integrity, compliance, and accessibility.
• Architect and develop scalable product solutions designed for optimal response times and applicability across diverse business cases.
• Facilitate integration of heterogenous data sources across multiple platforms to support the development and consumption of high-quality complex data products.
• Deliver impactful data driven solutions to achieve profitable growth and maintain high levels of customer satisfaction.
• Apply expertise to ensure products are scalable and provide effective solutions for a wide range of business cases with reliable performance.
• Work collaboratively with cross-functional teams while demonstrating the ability to independently perform tasks and drive projects to successful completion.

Analytics Scientist

Network Engineer

• Bring leadership to all network automation developers and other service teams needing to supply to or demonstrate that automation.
• Provide engineering, planning, and provisioning of infrastructure required to facilitate the operation of our services, including that for our customers consumption as well as the servers and load balancing equipment we use to provide our own application services with.
• Assist and maintain load balancing deployments using IaC (Infrastructure as Code) methodologies to maintain consistent and auditable records of said deployments.
• Provide detailed planning, tracking, and lifecycle management of complex load balancing environments, in varied locations across the globe, supporting mixed network topologies and handling coordination with local and remote teams.
• Whole datacenter migrations of thousands of applications.
• Idempotent deployments of net-new applications in bulk or scripted requests.
• Mass migration of IaC (Infrastructure as Code) deployments of AS3 declarations between load balancers to facilitate evergreen movement of load balancing equipment.
• Staged and automated roll-out of upgraded operating system or patches for load balancing equipment.
• Provide periodic audit and analysis of application deployment data.
• Be a champion for financial audit, compliance, and tracking of key assets through from procurement to installation and ultimately decommission; assist in device lifecycle management
• Plan and execute on swift but complex migrations of application traffic in varying manufacturing network topologies.

Network Engineer/Planner

SDET

• Lead the design, architecture, and development of robust EOL test systems for complex electronic and electromechanical assemblies, ensuring scalability and reliability for high‑volume manufacturing.
• Own end‑to‑end test strategy including test coverage definition, fault isolation, and diagnostic capability to meet quality, cost, and throughput targets.
• Serve as the technical focal point for test equipment suppliers and internal stakeholders, guiding specifications, design reviews, supplier selection, and acceptance testing.
• Drive installation, commissioning, and validation of test stations on the manufacturing floor, including site readiness, prove‑out, and production handoff.
• Develop and enforce standardized test methodologies, documentation practices, and calibration strategies across manufacturing programs.
• Lead advanced troubleshooting of complex hardware, software, and system‑level test failures, minimizing downtime and improving overall equipment effectiveness (OEE).
• Analyze large‑scale test data to identify systemic issues, reduce false failures, improve yield, and influence product and process design decisions.
• Ensure compliance with safety, regulatory, quality, and industry standards, acting as a subject‑matter expert during audits and reviews.
• Partner closely with Design Engineering, Manufacturing Engineering, Quality, and Operations to ensure products are manufacturable and testable.
• Mentor and technically guide Associate and mid‑level Test Engineers, providing design feedback, best practices, and career development support.
• Support NPI and design‑for‑test (DFT) initiatives, proactively identifying risks and driving corrective actions before production launch.
• Travel 50% of the time may be required in this role.

Senior Hardware Manufacturing Test Engineer

• Own key aspects of the 48V powernet control system for advanced vehicle electrical architectures, including Powernet 1, 1+, and future platforms.
• Develop system-level control requirements and test cases that ensure robust low-voltage power supply performance across normal, edge, and corner-case user scenarios.
• Work closely with software development, power supply hardware, electrical architecture, diagnostics, functional safety, and validation teams to ensure system coherence from concept through release.
• Analyze interactions between power generation, energy storage, load behavior, voltage and current stability, and charge margin.