Johnson & Johnson

Customer Success Manager

• Developing and executing roadmaps for the advancement of CRM, Veeva Link/HCP Universe, MSL OnDemand and other related capabilities
• Become the core participant in Omnichannel Program to gather requirements, recommend leveraging of existing solutions and determine best course for development of new solutions, including next-gen CRM projects
• Clearly articulate and shape business processes and requirements, working with JJT and business partners to implement
• Identify and oversee the resolution of any potential issues impacting systems or business functions
• Manage partnerships with IT counterparts to ensure timely delivery of system changes with high attention to quality and user experience
• Perform and oversee testing to ensure successful launch of capabilities
• Manage and execute administrative changes to systems such as product catalog changes, topics, key messages, profiling surveys, etc
• Leverage and integrate external data and advanced analytics to facilitate Account Planning, Capacity Planning and Segmentation activities
• Serve as lead on Account Management and Profiling projects
• Lead ongoing support and training programs for Field Medical tools, including ongoing and new hire training
• Oversee issue escalation and ensure adequate support processes are in place to minimize disruption and drive adoption
• Partner with Engagement.AI and JJT teams to shape and deliver field alignment changes, including expansions and standing up new divisions
• Develop and execute innovative approaches using new or existing processes and solutions
• Work with business owners to present new ideas to drive business efficiency and effectiveness

Associate Director – Field Medical CRM Optimization

Director

• Develop and implement public affairs and advocacy strategies that help enable faster and broader patient access to Johnson & Johnson’s oncology medicines, in close partnership with brand, market access, Government Affairs and policy teams across the portfolio.
• Help advance Johnson & Johnson’s position on policy matters in relation to patient access, portfolio growth, or the United States’ leadership in innovative medicine, ensuring positions are grounded in business priorities and patient impact.
• Use existing enterprise, policy, and reputation platforms (such as the Oncology Care Index and the Center for U.S. Healthcare Policy Research) to strengthen Johnson & Johnson’s voice, advance oncology policy priorities, and reinforce the company’s leadership in innovation, access, and patient-centered care.
• Build and sustain strong networks with advocacy organizations, professional societies and other key stakeholders to help shape the external environment and build aligned support on issues that matter most to the business and the patients and customers we serve.
• Anticipate and manage sensitive issues with care and sound judgment, identifying emerging risks early and partnering across the business to shape thoughtful, coordinated responses that protect reputation and support continued access and innovation.

Director, Public Affairs – US Oncology

Software Engineer

• Leads team in translating manufacturing process requirements into scalable, robust technology solutions and provides oversight to innovation stage-gate process, ensuring alignment from concept through deployment
• Develops and deploys equipment design standards and equipment introduction norms, establishing prerequisites for capital investment approval
• Manages relationships with key equipment suppliers and defines global purchasing standards to drive consistency, quality, and cost efficiency
• Serves as global machine safety champion, ensuring compliance and continuous improvement across sites
• Leads team in support of complex base business and project issues related to manufacturing technology across the WCH supply chain
• Coaches team in development of technical performance metrics and dashboards (yield, process capability, cycle time, OEE, etc.) for assigned technology platforms
• Participates in WCH business planning cycle and contributes to long range investment plan
• Reviews and approves design packages, validation documents (IQ/OQ/PQ), purchase orders, CAPA records, and other business documentation
• Provides oversight to global digital and automation strategy
• Ensures that team members follow all regulatory and company guidelines related to Quality, Compliance, EHS&S, and Financial reporting

Senior Manager – Technology Engineering

Account Manager

• Represent the organization by interacting with established customers and developing new prospects
• Apply a broad knowledge of the organization’s products, services and marketing campaigns to close sales
• Uncover and understand customer’s strategic priorities and needs
• Be responsible for learning the organization’s products and policies
• Demonstrate knowledge of organization's products and services and possess the ability to articulate added value
• Understand customer’s business and segment in order to position products and economic solutions accordingly
• Effectively communicate and utilize multiple resources and tools to deliver a clear and concise sales message

Territory Account Manager – Vision

Account Executive

• Develop and foster new surgeon and account-level relationships within a geographic territory
• Achieve Business Plan Objectives and sales goals/quotas through accurate use of approved resources
• Drive product sales for all assigned products within an assigned territory or set of named accounts
• Build effective customer relations with key surgeons, operating room personnel and other pertinent hospital personnel
• Provide support to surgeons and OR personnel during surgical cases
• Service customers as a problem solver and maintain excellent response time and follow-up
• Maintain JnJ sales equipment and promotional materials
• Promote new or special emphasis products and strategic selling objectives

Sales Consultant – Orthopaedics

• Oversee service delivery, portfolio management, incident and problem management, compliance, knowledge management, and continuous improvement.
• Own the service level management lifecycle, including SLAs/OLAs, performance monitoring, reporting, service reviews, stakeholder engagement, compliance, data governance, and continuous improvement.
• Optimize the SAP portfolio, maintain CMDB accuracy, and partner with application development and infrastructure teams on lifecycle, impact, and cost assessments.
• Lead rapid incident resolution, major incident communications, root cause analysis, prioritization, and sustainable fixes to prevent recurrence.
• Champion knowledge management and KCS practices, ensuring knowledge assets are created, maintained, and shared effectively.
• Use KPIs and customer feedback to improve service delivery, automation, self-service, and operational processes.
• Collaborate with ongoing transformational programs across the J&J supply chain.

SAP IT Application Liability and Service Manager

• Collaborate with the IM R&D Business and J&J Technology partners to develop, refine, and execute a technology vision and strategy that aligns with the overall program objectives.
• Understand and leverage emerging generative AI technologies to support submission acceleration and regulatory strategy.
• Design and implement AI technologies that streamline regulatory document workflows and health authority query response generation.
• Lead the creation of AI-ready data packages for downstream tools and applications.
• Support the adoption of new technologies among global regulatory teams to drive productivity.
• Lead the design, engineering, and operationalization of advanced AI products and solutions, ensuring scalable and seamless integration across the organization.
• Collaborate with Enterprise AI Technology Teams to drive capability requirements, governance alignment, system maturity and benchmarking.
• Establish and maintain strong relationships with internal and external stakeholders, including external vendors & partners.
• Implement and evolve AI governance practices and policies, ensuring compliance with regulatory and ethical standards.
• Prepare executive-ready status, dashboards, investment cases, CARs, and leadership presentations; ensuring clear storytelling of value, risks, and decisions.
• Co-Lead the decision-making process for AI architecture, platform selection, and build/buy/blend strategies in collaboration with the business leaders.
• Support the development and implementation of responsible AI practices, ensuring data privacy, model explainability, fairness, and ethical use of AI technologies.
• Mentor and lead multidisciplinary AI and technology product teams, fostering a culture of innovation, agility, and continuous improvement.

Director, Technology Product Group Leader – Submission Excellence

Financial Planning and Analysis

• Play a leadership role across all Immunology disease areas (Gastrointestinal, Dermatology, Rheumatology and Respiratory) being the lead finance support to Icotrokinra, and other early stage assets.
• Act as the Immunology Finance single point of contact and thought leader across the portfolio leading Immunology financial consolidation for close, forecast cycles, LRFP and valuations, as well as developing strategic analysis to support business cases on an ad hoc basis.
• In close partnership with the Immunology Senior Finance Director, collaborate with the Immunology Operating Committee and Clinical Excellence & Transformation Teams to ensure an efficient, lean operation of the clinical programs to deliver on efficiency and financial targets.
• Support business development, Innovation Center and Portfolio Enabling projects to deliver value creating deals.
• Develop and coach 4 high performing Senior Financial Analysts.
• Continue to transform the finance organization into an insight driven business accelerator through the implementation of best in class analytics and decision support.
• Collaborate across the broader TA team and IM R&D Finance to deliver business objectives.

Senior Finance Manager, Immunology Global R&D & Commercial Strategy

Manager

• Promote & sell Impella® product line to established customers (physicians and Heart Teams including Interventional Cardiologists, Cardiac Surgeons, and Administrators).
• Identify new customers (physicians and hospitals) and lead the efforts in activating new centers.
• Create account/territory business plans and build programs.
• Exceed sales for assigned territory.
• Initiate Impella® development activities focused on increasing awareness in the market.
• Lead clinical teams whose expertise help drive Impella® adoption in assigned territory.

Associate Area Manager, Heart Recovery

Therapist

• Shape the safety strategy and risk management for all the products within the assigned product during drug development and post-marketing
• Partner closely and effectively with the TASH, Head of Global Safety Strategy and Risk Minimization (GSSRM), Chief Safety Officer (CSO), Chief Medical Officer (CMO) JJ IM, Qualified Person for Pharmacovigilance (QPPV) JJ IM, other JJ IM R&D leaders
• Provide oversight, medical expertise and leadership to the product Medical Safety Officers (MSO)
• Provide input into key regulatory documents
• Ensure consistency of medical safety-related processes
• Serve as the Safety Representative on the Sponsor Committee for the Independent Data Monitoring Committee
• Support TASH and GSSRM Head in proactively managing the annual budget and planned resource allocation
• Act ethically and responsibly to ensure patient safety is paramount
• Ensure compliance of drug safety activities and processes with global legislation and regulatory requirements

Senior Director, Product Safety – Cellular Therapy, Hematology

Learning and Development

• Develop and execute comprehensive communication plans for onboarding curriculums, training updates, and process changes
• Create clear, actionable communication materials to support learning initiatives
• Support lead end-to-end training rollout communication plans aligned to program timelines
• Utilize Veeva Vault to submit training deliverables for legal and compliance review
• Drive innovative approaches to onboarding and learning experiences to improve engagement and efficiency
• Monitor learner satisfaction and feedback to continuously improve training effectiveness and experience

Learning Experience Lead

• Translate learning architecture and content strategy into structured curricula, course maps, and executable learning plans
• Build and manage learning roadmaps, schedules, and training plans, ensuring alignment to business priorities
• Own and manage the learning intake process, pipeline, and backlog
• Identify training gaps using performance data, stakeholder input, and learner feedback
• Ensure learning solutions are consistent, scalable, and aligned to defined strategy
• Own content review cycles, updates, and maintenance across all PSC learning materials
• Partner with SMEs and stakeholders to ensure content accuracy, relevance, and alignment to current processes
• Support governance processes in alignment with defined standards
• Coordinate training readiness, scheduling, and execution alignment
• Own learning reporting across programs, including completion, effectiveness, and operational insights
• Use metrics, surveys, and feedback to evaluate effectiveness and identify trends, gaps, and opportunities
• Partner with leadership and operations to continuously refine learning priorities and solutions
• Oversee planning, tracking, and execution to ensure alignment, visibility, and operational readiness
• Drive improvements in learning engagement, efficiency, and scalability through optimized processes, tools, and AI-enabled capabilities
• Build a high-performing team aligned to PSC learning goals and business needs
• Set clear priorities, expectations, and workload distribution
• Provide direction on timelines, deliverables, and execution standards
• Foster strong collaboration, accountability, and quality across outputs
• Up to 20% travel may be required

Manager, Learning Strategy

Sales

• Lead overall management of sales strategies, activities, operations, and budgets
• Implement selling strategies and strategic sales plans
• Drive acquisition of new accounts and surgeon relationships
• Establish relationships with key surgeons and accounts

Regional Sales Manager, Sports - Orthopedics

• Identify and qualify prospective surgeons and accounts.
• Develop and implement account or surgeon-specific plans and selling strategies to grow sales and convert new business.
• Achieve Business Plan Objectives and sales goals/quotas through accurate use of approved resources
• Drive product sales for all assigned products within an assigned territory or set of named accounts.
• Uses product and customer knowledge to present, demonstrate, and ensure proper utilization of products
• Gain access to the right surgeons and buyer points within an account.
• Build effective customer relations with key surgeons, operating room personnel and other pertinent hospital personnel
• Maintain appropriate surgeon/resident contact with all prospects or newly converted customers.
• Routinely provides support to surgeons and OR personnel during surgical cases
• Strive to improve care for our patients. Service customer as a problem solver and maintain excellent response time and follow-up.
• Routinely educates Surgeons, OR and Central Supply Personnel through in-services and workshops
• Maintain JnJ sales equipment and promotional materials in proper condition and use them to support territory efforts consistent with company policies and procedures.
• Handles and prioritizes competitive threats as appropriate
• Actively promotes new or special emphasis products and strategic selling objectives
• Implements a plan to achieve a balanced product sales mix in assigned territory

Senior Sales Consultant, Sports

• Develop and implement strategic engagement plans to establish and maintain relationships with KOLs, surgeons, operating room staff, and relevant medical societies in the cardiac ablation field
• Act as a scientific authority in cardiac electrophysiology, providing medical and scientific education to internal and external stakeholders
• Collaborate with cross-functional teams, including Product Management, Clinical Affairs, Marketing, Scientific Affairs, and Research & Development, to provide scientific input and insights
• Communicate & streamline complex scientific information effectively to healthcare professionals, ensuring a clear understanding of the benefits and clinical utility of our cardiac ablation and diagnostic platforms
• Stay up to date with the latest scientific research, medical publications, and emerging trends in cardiac electrophysiology and appendage closure to provide up-to-date insights and guidance to internal and external stakeholders
• Lead the preparation of materials needed to deliver presentations on the science supporting the portfolio and participate in scientific symposia, conferences, and educational programs to enhance awareness and understanding of the platforms
• Support clinical studies and research initiatives by providing scientific and technical expertise and maintaining open lines of communication to the external KOLs and authors
• Provide training and education to internal teams, including Sales and Marketing, to ensure a deep understanding of scientific message
• Participate in internal trainings to ensure a deep and thorough understanding of our cardiac electrophysiology platforms
• Organize, analyze, and review/report on customer, scientific, and market information on pre-launch and marketed products
• Develop educational materials and support programs for personnel