NBCUniversal

Analyst

• Responsible for developing high impact improvement plans
• Supports and assists Enterprise Service Assurance and Service Delivery teams
• Partners effectively with cross-functional stakeholders to drive alignment and outcomes
• Researches and analyzes diversified data to draw valid conclusions
• Performs complex modeling to support forecasting, performance, and optimization
• Leads regular senior-level reviews of workforce models, assumptions and performance drivers
• Independently leads highly complex, in-depth analytical projects with minimal supervision

Analyst 4, Workforce Management – Forecasting & Analysis

Technical Program Manager

• Manage technical programs, focusing on aligning project milestones with product and business requirements
• Collaborate with senior staff and cross-functional teams
• Oversee project plans from inception to completion
• Drive the development of program goals, objectives, and success criteria
• Mentor junior EDMs and team members

Technical Program Manager 2

Sales

• Formulate, plan, and oversee sales strategies for customer acquisition
• Lead direct sales channel operations including door-to-door and retail
• Communicate sales goals and objectives to team members
• Develop financial and operational objectives

Senior Manager, Direct Sales

IT Support

• Leading the strategic development and execution of enterprise-wide software programs.
• Fostering collaboration with the enterprise architecture team.
• Establishing and advocating for best practices in coding standards.

Architect 5, Enterprise Architecture

Sales Engineer

• Lead technical discovery and align stakeholders
• Deliver tailored demos and connect DataBee to customer outcomes
• Own Proof of Value (PoV) execution and guide customers
• Partner with account executives on account strategy
• Create repeatable fields assets and share best practices
• Drive product direction by capturing structured customer feedback
• Thrive in a startup operating model and travel for key meetings

Principal Sales Engineer – Cyber Risk, GRC

Account Executive

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience
• Providing outstanding customer service with all customer interactions
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence
• Helping customers interpret and clarify their account statements and pay their bills in the store
• Acting as brand ambassador to promote Comcast/Xfinity products
• Maintaining detailed sales product knowledge, including competitive information
• Contributing to a fun and competitive environment

Retail Sales Consultant

Financial Planning and Analysis

• Lead consolidated revenue and revenue-driven expense planning, forecasting, and variance analysis, delivering a clear enterprise-wide view of performance, key drivers, risks, and opportunities.
• Own executive financial reporting and narrative, synthesizing results across business units into concise, actionable insights for senior leadership.
• Drive enterprise financial modeling and scenario analysis, supporting financial planning, forecast accuracy and strategic decision making.
• Manage consolidation of financial results and forecasts, ensuring alignment of assumptions, consistency of key drivers, and integrity of reported outputs.
• Partner with business unit FP&A teams and leadership to understand performance, assumptions, and align on a cohesive outlook.
• Identify and communicate enterprise-level trends and risks, integrating insights into forecasts, executive reporting, and planning cycles (e.g., Forecast, Budget, LRP).
• Lead preparation of executive-facing materials, including pacing reports, forecast updates, and month-end results, with a focus on clarity, precision, and decision support.
• Drive continuous improvement in planning, consolidation, and reporting processes, enhancing efficiency, transparency, and executive-level storytelling.

Finance Analyst 3

Support Engineer

• Responsible for pre-activation technical support of Masergy’s portfolio of services
• Support WAN-LAN integration, architectural design and validation
• Identify function design and product selection
• Participate in client implementation planning and related activities to ensure seamless integration or turn-up of Masergy services for both new and existing customers
• Collaborate with Product Management to facilitate the design, development and deployment new product offerings
• Additional duties as assigned

Technical Design Support Engineer, Night Shift

• Responsible for pre-activation technical support of Masergy’s portfolio of services
• Support WAN-LAN integration, architectural design and validation
• Identify function design and product selection
• Participate in client implementation planning and related activities to ensure seamless integration or turn-up of Masergy services for both new and existing customers
• Collaborate with Product Management to facilitate the design, development and deployment of new product offerings

Senior Technical Design Support Engineer

Engineer

• Perform network activations for Comcast customers in accordance with established procedures and best practices.
• Support customer migrations to the Comcast network across various products, including SD-WAN, IPsec, NaaS, MPLS, and SSL VPN solutions.
• Configure and troubleshoot routing protocols such as BGP, OSPF, and EIGRP, ensuring optimal network performance and reliability.
• Analyze routing tables and metrics to validate traffic flow and resolve routing issues.
• Collaborate with carriers to troubleshoot internet circuit issues.
• Activate and configure cloud services, including Microsoft Azure and Amazon Web Services (AWS).
• Maintain detailed documentation and ticket comments, including activation notes, troubleshooting steps, and post-activation tracking.

Network Activation Engineer

Customer Support

• Provide end-to-end support for customers/communities
• Handle various types of customer inquiries
• Engage and build a consultative relationship with customers
• Respond to requests regarding technical questions and problem resolution
• Actively put customer needs at the center of interactions
• Create personal connection and demonstrate a favorable image of the organization
• Communicate in a warm and friendly manner through various platforms: SMS, chat, email, or phone

Customer Service Sales Representative

Manager

• Influence and drive the roadmap and delivery for enterprise authentication services across multiple Microsoft Entra ID tenants, establishing operational objectives and work plans that ensure consistent security controls, lifecycle management, and service reliability.
• Own and govern federation services, including PingFederate/PingOne components and Entra ID federation configurations, ensuring high availability, secure configuration baselines, certificate/key management, and resilient failover.
• Establish and enforce MFA and SSO standards for enterprise applications, including onboarding patterns, authentication methods, step-up authentication, and user experience guardrails.
• Partner with cybersecurity, architecture, and application teams to design and implement conditional access patterns, risk-based access decisions, and modern authentication protocols (e.g., SAML, OIDC/OAuth) where applicable.
• Partner with IAM Operations, Architecture, and Software Development teams and leadership.
• Provide leadership and direction for day-to-day engineering: incident response, problem management, change management, release planning, maintenance windows, and service reliability objectives for authentication platforms.
• Drive automation to remove friction from manual processes (e.g., application onboarding, federation configuration validation, certificate rotation, access policy deployment) and improve speed, quality, and traceability.
• Manage vendor and partner relationships related to authentication and federation technologies; oversee the department budget for tools and services, including licensing and renewals, with an emphasis on operational effectiveness and measurable outcomes.
• Lead and develop a high-performing team of 4 direct reports and multiple offshore-based staff members; set clear expectations, coach and mentor managers/engineers, conduct performance management, develop succession plans, and foster a culture of accountability, collaboration, and continuous improvement.
• Develop and report KPIs and operational metrics (e.g., availability, authentication success rates, MFA adoption, onboarding lead time, incident trends) to management and stakeholders, providing clear status, risks, and mitigation plans.
• Serve as an escalation point for authentication outages and high-severity security events; coordinate communications and remediation across technical and business stakeholders.
• Experience partnering with risk, audit, and compliance teams to implement and evidence controls.

Senior Manager, IAM Authentication

Systems Engineer

• Implement, in C++, core machine-learning/computer vision and (inverse-) procedural modeling algorithms, with varying levels of oversight
• Apply cutting-edge research in machine learning, computer vision, and computer graphics
• Work closely with leadership to understand high-level product vision and customer requirements
• Utilize Git for effective source code management
• Deploy and test your code on large scale geospatial datasets (and ultimately generate 3D content that will be available to users)

Senior Systems Engineer, C++/Python

Product Designer

• Shape end-to-end user experience for products
• Conduct user research and create wireframes, prototypes, and high-fidelity designs
• Collaborate with teams to design intuitive interfaces
• Present design rationale to stakeholders

Product Design Manager

Network Engineer

• Interface with Network Evolving Architecture teams to help lead technical direction for backbone and CRAN evolution, including development of scalable routing architectures (ISIS, BGP, LDP, RSVP TE/Segment Routing), optical transport integration (CDC ROADM, coherent optics, OTN), and the adoption of new IP, MPLS, and Ethernet standards across the Transport and IP layers.
• Responsibilities include defining and validating architectural roadmaps, leading lab and field trials, and driving beta and launch cycles for integrated voice, video, and data platforms across the converged IP network.
• Support Comcast’s global peering ecosystem and ensure seamless connectivity between Converged Regional Area Networks (CRANs) and the broader internet.
• Help drive continuous network evolution through automation, reliability engineering, and high velocity innovation.