Omnissa

Product Specialist

• Create written and video technical content for Tech Zone.
• Create technical blogs for the Omnissa Community site.
• Create detailed slide decks and hands-on-labs for the enablement of technical audiences both internal and external.
• Create prescriptive product documentation for customer self-enablement.
• Act as a subject matter expert on our solutions during customer engagements.
• Present technical content that helps the sales process or implementation and operation of our solutions.
• Represent the company at industry conferences, customer meetings, and events.
• Travel frequently to engage with customers and partners, presenting technical solutions.
• Work closely with product management, marketing, field technical sales, and engineering teams to ensure alignment on enablement needs and messaging.
• Create enablement courses that will be used by internal and external audiences.
• Prepare slides, audio narration, assessments, and labs as needed.
• Deliver in person and live web-based enablement.

Senior Product Specialist, Workspace ONE

Risk

• ensure compliance in renewals by enforcing company policies
• manage approvals for non-standard pricing
• mitigate revenue risk while streamlining the renewal lifecycle
• optimize deal structuring to protect profitability
• create monthly reporting to track requests and trends

Renewal Revenue Governance

Security Engineer

• Own and operate the enterprise risk management framework, including risk appetite statements, risk registers, and risk reporting cadences.
• Lead periodic risk assessments across business functions, identifying emerging threats and evaluating the effectiveness of existing controls.
• Maintain and evolve risk taxonomy, scoring methodologies, and heat maps aligned to industry best practices (e.g., COSO ERM, ISO 31000).
• Drive integration of risk management into strategic planning, product development, and change management processes.
• Prepare and present risk reports for senior leadership, the Board, and audit/risk committees, translating complex risk data into actionable insights.
• Establish and track key risk indicators (KRIs) and ensure timely escalation of critical risk events.
• Maintain risk management policies, standards, and procedures; drive policy review cycles and updates.
• Serve as a trusted advisor to business unit leaders on risk-related matters, helping embed a risk-aware culture.
• Collaborate with IT Security, Legal, Privacy, and Internal Audit teams on integrated risk and control activities.
• Support third-party and vendor risk management activities in coordination with Procurement and IT.
• Lead, mentor, and develop a team of risk analysts and specialists within the GRC function.
• Set team goals, manage performance, and foster a culture of continuous improvement and professional development.
• Drive process automation and tooling improvements to enhance risk program efficiency and scalability.
• Coordinate risk management contributions to internal and external audits, regulatory examinations, and compliance assessments.
• Monitor the evolving regulatory landscape and assess implications for the organization's risk profile.

Senior Risk Manager – Information Security

Operations

• Oversee end-to-end campaign execution including outbound emails, global landing pages, lead upload, lead scoring, and lead delivery.
• Provide strategic operational support to the Global Demand organization.
• Partner with IT to maintain Marketing-related processes in Salesforce (SFDC).
• Support Business Development Representative (BDR) teams in follow-up of inbound leads and outbound prospecting.
• Research, test, and implement AI technologies for Marketing workflows.
• Develop critical metrics dashboards for measuring performance against KPIs.

Campaign Operations Lead

Account Executive

• Manage complex, high-value accounts within the SLED segment
• Develop and influence C-level relationships, becoming a trusted advisor to executive stakeholders
• Represent Omnissa’s full SaaS portfolio—including Workspace ONE and Horizon—using a consultative, value-driven sales approach
• Identify and close new business, expand existing accounts, and drive long-term customer success and satisfaction
• Showcase expert negotiation and closing skills to win complex, high-value deals
• Demonstrate strategic account planning and pipeline management, maintaining a clear, data-driven view of forecasts in Salesforce (SFDC)
• Collaborate cross-functionally with Pre-Sales, Customer Success, Professional Services, Marketing, and Partner teams to deliver exceptional outcomes
• Stay ahead of End User Computing (EUC) trends and competitive landscape to position innovative solutions
• Participate in industry events, customer meetings, and regional activities to expand influence and market presence

Strategic Account Executive – SLED

Revenue Operations

• Partnering cross functionally to optimize and maintain account hierarchies and segmentation
• Ensure customer structures accurately reflect how teams sell, expand, and renew
• Maintain and continuously improve account assignments and hierarchies in Salesforce
• Translate customer data into clear, actionable selling units
• Ensure full visibility into the customer install base at the hierarchy level
• Execute and maintain account segmentation frameworks aligned to the GTM strategy
• Enable hierarchies support accurate ARR and bookings rollups
• Partner with systems teams to operationalize improvements

Specialist, Revenue Operations – Account Hierarchy & GTM Strategy

Manager

• Develop and implement workplace strategies that support business objectives, employee experience, and hybrid work arrangements.
• Lead space planning, design, and allocation to maximize efficiency, flexibility, and employee engagement.
• Oversee day-to-day operations of office locations, including maintenance, workplace services, safety, and emergency preparedness.
• Manage relationships with service providers, contractors, and vendors; oversee budgets, procurement, and cost optimization.
• Champion programs and initiatives that enhance employee experience, wellbeing, and engagement in both physical and remote environments.
• Partner with HR, IT, Security, and Finance to ensure seamless integration of workplace technology, policies, and processes.
• Lead sustainability, health, safety, and regulatory compliance initiatives across all workplace locations.
• Lead communications and change management efforts for workplace projects, office moves, and new ways of working.

Workplace Manager

Data Scientist

• Lead the design and development of advanced data science and machine learning analytics models using structured, unstructured and semi-structured data
• Work with engineers to design and implement scalable machine learning pipelines, covering all stages from data ingestion and feature extraction to training, testing, validation, inference, and continuous learning in production systems
• Leverage key technologies and state-of-the-art tools necessary for exploring/querying data, visualization, and advanced analytics - distribution of key attributes, relationships between attributes, feature engineering, and statistical analyses
• Be an expert in and lead the development of AI/ML solutions based on Large Language Models (LLMs), Retrieval Augmented Generation (RAG), and AI Agents
• Optimize ML models and pipelines for performance, scalability, reliability, and cost efficiency
• Design and implement prompt engineering strategies to optimize the performance of LLM based applications
• Collaborate with cross functional teams to integrate ML solutions into core platform features and services

Senior Data Scientist

Architect

• Serve as a trusted technical advisor for assigned strategic customers.
• Understand customer business goals, technical environments, and success criteria.
• Translate customer requirements into practical, scalable architecture recommendations.
• Build long-term relationships with customer technical and business stakeholders.
• Partner with account teams to align technical strategy to renewal, adoption, and expansion goals.
• Design, validate, and evolve solution architectures aligned to best practices and customer objectives.
• Lead technical discovery, architecture reviews, and design workshops.
• Provide oversight and technical direction without necessarily owning day-to-day project management.
• Proactively drive customer outcomes by increasing adoption and effective usage of current entitlements.
• Identify and remove adoption or consumption blockers, partnering with customer stakeholders and internal teams.

Lighthouse Architect

Account Manager

• Serve as the company's primary liaison to state legislators, legislative staff, and Governor's Offices, building and maintaining trusted, long-term relationships.
• Develop and execute a comprehensive state and local government affairs strategy with California as a key strategic priority, expanding outreach to additional high-value states over time in consultation with Omnissa’s state and local public sector sales team.
• Partner closely with the sales, business development, and public sector solutions teams to identify and shape policy environments that drive new government business opportunities and expand existing pipelines.
• Coordinate executive engagements between company leadership and senior government officials to strengthen high-level relationships and connect state and local public sector sales staff with key state stakeholders.
• Organize and lead legislative visits, fly-ins, briefings, and roundtables with state and local government officials and company leadership.
• Monitor, analyze, and report on state and local legislation, regulatory proceedings, and budget developments relevant to technology procurement, cybersecurity, digital infrastructure, and public sector IT policy.
• Develop and maintain a robust stakeholder map of key decision-makers across California and priority states.

State and Local Government Relations Manager

Product Manager

• Product Incubation & Beta Management: Orchestrate the formal lifecycle of incubating new products from inception through beta, managing complex internal/external test groups to collect actionable feedback and deliver hundreds of pre-release bug fixes before General Availability (GA).
• Product Partnership: Partner directly with Product Owners during early-stage ideation, translating real-world deployment constraints, client health challenges, and security baseline demands into core product requirements.
• Scalable Field Enablement: Author comprehensive deployment guidance, standard operating procedures, training workflows, and documentation to enable external support structures (PS, CS, and Account Teams) to successfully manage downstream customer deployments.
• Lighthouse Program Execution: Manage relationships with high-value Premier enterprise customers, tracking deployment telemetry and diagnosing high-impact operational blockers.
• Technical Root Cause Analysis: Perform deep-dive root cause analysis (RCA) on enterprise-wide adoption blockers—such as software packaging issues, enrollment failures, and third-party security tool conflicts—to build permanent remediations into the product roadmap.
• Agile Program Leadership: Apply Scrum/Agile methodologies to traditionally rigid infrastructure processes, running team ceremonies to enhance delivery predictability and cross-functional accountability across product, engineering, and security programs.

Adoption Product Manager

Solutions Engineer

• Engage with healthcare clients at many levels (Solution Architects, VPs, Directors of IT, and Technical Administrators); building relationships, evangelizing Omnissa solutions, and providing domain expertise to assist in closing business
• Participate in pre-sales efforts including: technical sales presentations, architecture design discussions, daring displacement, proof-of-concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops
• Analyze customer's business and technology objectives by asking probing questions that are meaningful to the customer to collect information that enables the sales team to be more effective and responsive to customer’s needs
• Craft and propose custom solutions that differentiate Omnissa software and services, and meet customer’s requirements and objectives
• Develop in-depth technical knowledge of Omnissa and domain expertise within technology subject area
• Assume the role of an advisory team leader organizing a team of domain authorities, collaborating on issues and solutions as well as collecting information on industry trends, customer requirements and competitive analysis