OpenAI

Marketing

• Guide Integrated Campaign Strategy: Work closely with Business, Product and Marketing Strategy to develop and execute marketing campaign plan that align with business goals and span paid, owned and earned channels
• Campaign Management: Own the end-to-end planning and execution of integrated campaigns - from brief and conceptual development to stakeholder alignment, flawless execution, launch and post-campaign analysis
• Creative Excellence: Partner with Creative Teams - both internal and agencies - to cultivate the right space for creative risk taking in service of iconic work
• Cross-Functional Collaboration: Partner closely with teams across Product, Product Marketing, GTM, Comms, and Global Affairs to bring campaigns to life for maximum impact

Integrated Marketing Manager

Growth Marketing

• Develop and execute acquisition and activation strategies that help SMB advertisers discover, sign up for, and begin spending on OpenAI's advertising platform.
• Diagnose the advertiser funnel across awareness, landing pages, sign-up, onboarding, campaign creation, first spend, and early repeat spend.
• Own the SMB acquisition strategy across paid, organic search (SEO & GEO), social, partnerships, referrals, product-led growth, and emerging channels, continuously optimizing channel mix, CAC, activation, and first spend.
• Partner with Product and Engineering to improve sign-up flows, onboarding, campaign setup, billing, measurement, and first-spend experiences.
• Translate SMB customer insight into positioning, messaging, funnel improvements, advertiser education, and product feedback.
• Use AI tools to accelerate experimentation, analysis, prototyping, campaign development, creative variation, and internal growth workflows.
• Build operating rhythms for experiment planning, performance readouts, funnel diagnostics, and cross-functional growth decisions.
• Work with contractors, agencies, or growth operators as needed to increase execution velocity.
• Help define how the acquisition and activation function should scale over time.

Growth Lead, SMB Ads

Art Director

• Lead creative direction across growth initiatives by establishing a high bar for storytelling, design, writing, relevance and quality across all outputs.
• Translate business objectives, audience insights, and performance learnings into clear creative direction and breakthrough ideas.
• Develop concepts and narratives that can scale globally while remaining relevant to local audiences and cultural contexts.
• Partner closely with Growth Marketing to shape briefs, identify opportunities, and define creative approaches that balance experimentation with brand integrity.
• Steer external agencies by setting direction, providing feedback, and ensuring work meets OpenAI's standards for craft, effectiveness, and originality.
• Help evolve creative processes, frameworks, and systems that enable teams to move faster without compromising quality.
• Identify patterns in testing, audience behavior, and campaign performance to inform future creative decisions and experimentation.
• Collaborate closely with designers, writers, motion teams, producers, and strategists to bring integrated ideas to life.
• Balance long-term thinking with rapid execution, knowing when a project calls for ambitious creative exploration and when it requires pragmatic decision-making.
• Navigate ambiguity with confidence and act as a trusted creative partner to cross-functional stakeholders.

Creative Director – Growth

Account Manager

• Develop and lead OpenAI’s brand partnership strategy, identifying the people, organizations, platforms, and cultural opportunities that can strengthen the brand and advance its mission.
• Build a pipeline of high-impact partnerships that help OpenAI participate meaningfully in culture, reach priority audiences, and demonstrate the positive role AI can play in people’s lives.
• Evaluate partnership opportunities based on audience relevance, values alignment, cultural credibility, creative potential, and long-term brand impact.
• Serve as the primary marketing lead for key partners, building trusted relationships and guiding programs from initial opportunity through strategy, negotiation, development, and execution.
• Shape the strategic and creative vision for partnerships, developing distinctive programs, campaigns, content, events, experiences, and activations that feel authentic to both OpenAI and its partners.
• Work closely with Partnerships, Brand, Creative, Communications, Global Affairs, Research, Legal, and regional teams to identify opportunities and bring partnership programs to life.
• Help define the role OpenAI should play across culture, including entertainment, sports, design, education, science, the arts, and other areas relevant to the audiences we want to reach.
• Identify and cultivate relationships with influential individuals and institutions whose credibility, expertise, or cultural relevance can help bring OpenAI’s values and impact to life.
• Develop clear partnership narratives and value propositions that articulate why OpenAI and a prospective partner should work together and what each party uniquely contributes.
• Protect OpenAI’s brand integrity by establishing clear principles for partner selection, creative development, and execution.
• Create scalable frameworks for identifying, evaluating, prioritizing, and managing partnership opportunities across markets and cultural categories.
• Define success measures for brand partnerships, using audience, brand, cultural, and engagement signals to assess impact and inform future investment.
• Translate cultural trends, audience insights, and program performance into recommendations that continuously improve OpenAI’s partnership strategy.

Brand Partner Marketing Manager

IT Support

• Own IT SOX readiness for finance and HR-related systems, and other systems impacting financial reporting.
• Design and improve controls across end-to-end, system-driven processes such as revenue workflows, financial close, payroll, equity administration, procurement intake/approvals, and HR/Finance integrations.
• Partner closely with Finance, Accounting, HR, Engineering, Security, and system owners to make sure system logic, automations, integrations, roles, workflows, and configurations support accurate and reliable financial reporting.
• Evaluate Oracle Fusion access, role design, segregation of duties, privileged access, provisioning/deprovisioning, quarterly access reviews, audit logging, and key finance configurations.
• Assess Oracle Fusion change and configuration governance, including setup changes, approval workflows, flexfields, scheduled jobs, integrations, custom reports, and release/update impacts.
• Support audit readiness end-to-end: walkthroughs, documentation, evidence standards, PBC coordination, and auditor Q&A.
• Drive smarter ways of working by improving control automation, standardization, and continuous monitoring across Oracle Fusion and connected finance, HR, and procurement systems.
• Act as the day-to-day point of contact for external auditors on IT risk, ITGCs, automated controls.

Manager, IT Risk and Controls

Product Marketing

• Develop frameworks and strategies that guide commercial pricing decisions.
• Design commercial constructs—including commitments, incentives, and risk-sharing approaches—that address customer needs while supporting healthy unit economics and long-term growth.
• Build and evolve discounting frameworks, guardrails, and approval principles that improve pricing execution, consistency, and speed across segments and deal types.
• Partner closely with Sales, GTM Strategy, Finance, Legal, and Product to develop executable proposals and resolve complex commercial questions.

Pricing Strategist – Go to Market Pricing

Solutions Engineer

• Own relationships with a portfolio of advertising partners, serving as their primary point of contact.
• Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products.
• Analyze campaign performance and provide clear, actionable recommendations to improve outcomes.
• Identify opportunities to expand partnerships through increased product adoption and incremental investment.
• Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value.
• Surface advertiser feedback and insights to inform product improvements and long-term strategy.
• Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem.

Customer Success Manager – Ads Solutions

General

• Forge and manage strategic partnerships with key national security and cyber mission users to identify and deliver on the most impactful AI and AGI use cases.
• Serve as the accountable lead for delivering high-impact national security and cyber-focused engagements tied to defined contractual milestones.
• Act as a key translator between technical teams and business stakeholders, clearly articulating technical progress, risks, requirements, and dependencies in language accessible to both senior executives and technical practitioners.
• Work with government, defense, industry partners, and academia to identify key concepts for national security AI use including cyber defense, threat intelligence, security operations, incident response, and vulnerability management workflows and then translate them into actionable delivery plans that align technical feasibility with national security impact.
• Partner deeply with technical teams (FDEs, SAs, Research) to frame complex business and technical problems into actionable, scoped projects, serving as a strategic sounding board and thought leader to guide technical direction, anticipate blockers, and align teams proactively.
• Establish best practices around milestone tracking, internal coordination, and delivery operations at scale.
• Build internal consensus across teams with competing priorities, secure commitments from stakeholders you do not manage, and drive complex projects to completion with limited dedicated resources.
• Lead regular progress reviews with national security and cyber stakeholders, ensuring transparency and confidence in delivery.
• Identify delivery risks early and work cross-functionally to mitigate blockers and maintain program velocity.
• Navigate ambiguity and evolving requirements with composure, helping internal and external teams stay aligned.
• Help shape the future of how OpenAI engages with national security and cyber customers through milestone-based delivery programs.

Strategic Delivery Lead, Cyber

Procurement

• Lead cross-functional procurement operations programs that support business priorities and functional strategy.
• Own end-to-end execution of complex procurement operations initiatives across intake, request review, request updates, PO creation, PO maintenance, supplier coordination, approvals, documentation, and downstream handoffs.
• Review requests in procurement systems, make or guide request and PO updates, resolve operational issues, and use those patterns to improve how the lifecycle works.
• Design scalable processes, metrics, operating cadences, control checkpoints, and AI-enabled workflows that reduce friction while improving compliance, accountability, and operating effectiveness.
• Identify recurring operational issues, separate symptoms from root causes, and build systems, playbooks, or process improvements that prevent repeat problems.
• Partner with business stakeholders to clarify requirements, resolve blockers, and keep procurement activity moving with the right level of control.
• Balance urgent business needs with policy requirements, approval controls, auditability, financial accuracy, and responsible risk management.
• Improve service delivery and operating leverage in measurable ways, including cycle time, PO quality, exception rates, documentation completeness, invoice readiness, commitment visibility, and close readiness.
• Work closely with Procurement, Finance, Legal, Security, Accounting, AP, and Systems teams to improve handoffs, governance, reporting, and stakeholder experience.
• Build practical documentation, SOPs, playbooks, dashboards, templates, self-service guidance, and intake logic that make procurement easier to navigate.
• Influence stakeholders without formal authority, driving alignment through clear communication, sound judgment, and strong relationships.
• Mentor peers and junior teammates by raising execution quality, sharing context, and modeling thoughtful decision-making in ambiguous situations.

Senior Manager, Procurement Operations

Compliance

• Handle and resolve complex user issues involving:
• Trust & Safety incidents
• Regulatory, audit, or compliance inquiries and complaints
• Intellectual property matters (e.g., copyright takedowns, ownership disputes)
• AI governance and regulatory frameworks (e.g., EU AI Act, DSA/OSA).
• Perform risk evaluations and investigations using internal tools, documentation, and third-party data.
• Act as incident manager for highly sensitive reviews requiring nuanced interpretation of legal and regulatory standards.
• Interface directly with Legal, Privacy, Product, and Support teams to coordinate escalations and resolution paths.
• Partner with Legal, Privacy, Policy, and Ops to implement world-class operational workflows for compliance and risk.
• Build and maintain tooling, escalation decision trees, playbooks, and knowledge articles.
• Contribute to vendor training and governance models, especially during transitions and ramp-up phases.
• Lead or participate in cross-functional initiatives that strengthen our regulatory, fraud, and legal infrastructure.
• Monitor operational health via case quality audits, SLA tracking, escalation accuracy, and data.

Regulatory Operations Analyst

• Own OpenAI’s global indirect tax compliance operating model and end-to-end compliance lifecycle across VAT, GST, DST, and related regimes, ensuring timely, accurate, and controlled compliance across an expanding portfolio of jurisdictions
• Lead registration lifecycle management, including threshold monitoring, obligation assessments, new registrations, amendments, and deregistrations, with clear governance over OpenAI’s global registration footprint
• Oversee ongoing compliance activities, including data collection and validation, return preparation and review, tax payments, reconciliations, statutory reporting, and documented approvals, with clear accountability across internal teams and external providers
• Identify opportunities to enhance compliance processes and technology, building the business case for initiatives that improve efficiency, strengthen controls, reduce risk, and support future growth
• Assess compliance readiness by proactively identifying gaps in processes, controls, data, systems, and resourcing, and driving remediation efforts to support scalable growth and new market launches
• Select, onboard, and oversee external compliance providers and advisors, establishing clear expectations, monitoring service quality and performance, and escalating risks and issues early
• Serve as the primary point of contact for indirect tax audits, examinations, and tax authority inquiries, coordinating cross-functional responses and driving matters through resolution
• Strengthen the global control environment by designing and enhancing review procedures, governance frameworks, reconciliations, and monitoring activities that support continuous audit readiness
• Partner with Finance leadership and cross-functional stakeholders to communicate emerging compliance risks, regulatory developments, and recommendations, translating complex tax requirements into practical business actions

Senior Manager, International Tax

Sales

• Build strong connections within the immediate team and across other departments, becoming a trusted partner to leaders. This includes an understanding of team dynamics, priorities, and stakeholders, facilitating seamless coordination on high-stakes projects
• Excel in sharing information clearly and efficiently, adapting communication styles for a broad range of audiences
• Manage a highly dynamic executive calendar, making thoughtful trade-offs across internal priorities, customer and agency engagements, travel, and high-visibility industry moments.
• Coordinate closely across Product, Engineering, Marketing, Legal, Policy, and GTM partners to keep high-stakes workstreams, meetings, and follow-through moving smoothly.
• Operate with discretion and independence, proactively optimizing processes and flagging risks, while ensuring sensitive information is handled with care

Executive Business Partner, B2B Ads Sales

• Serve as the primary technical subject matter expert post-sale for a portfolio of customers, embedding deeply with them to design and deploy GenAI solutions.
• Engage with senior business and technical stakeholders to identify, prioritize, and validate the highest-value GenAI applications in their roadmap.
• Accelerate customer time to value by providing architectural guidance, building hands-on prototypes, and advising on best practices for scaling solutions in production.
• Maintain strong relationships with leadership and technical teams to drive adoption, expansion, and successful outcomes.
• Contribute to open-source resources and enterprise-facing technical documentation to scale best practices across customers.
• Share learnings and collaborate with internal teams to inform product development and improve customer outcomes.
• Codify knowledge and operationalize technical success practices to help the Solutions Architecture team scale impact across industries and customer types.

Solutions Architect, Digital Natives

Investigator

• Detect, investigate and disrupt abuse and harm with policy, legal, global affairs, security, and engineering teams via complex datasets
• Develop and iterate on abuse signals and investigative methods, scaling one-off insights to reduce manual effort and expand coverage.
• Build and maintain lightweight technical solutions (e.g., SQL/ Python data pipelines, investigation templates, dashboards, or internal utilities) for investigators focused on specific harm domains.
• Develop a deep understanding of OpenAI’s products, data systems, and enforcement mechanisms, and collaborate with engineering and data teams to improve investigative tooling, data quality, and workflows.
• Communicate investigation findings effectively to internal stakeholders through written briefs, data-backed recommendations, and escalation summaries
• Rotate (in-frequently) into an incident response role that requires rapid threat triaging, investigation, mitigation, sound judgement and concise briefing to senior leadership
• Be someone people enjoy working with
• Proven ability to quickly learn new processes, systems and team dynamics while thriving in ambiguous, rapidly changing, and high-pressure environments.

Technical Abuse Investigator

Researcher

• Design and run experiments that improve model behavior in API and power-user workflows: function calling, tool use, coding, planning, long-horizon execution, factuality, instruction following, error recovery, and calibrated reasoning.
• Build evals, graders, and environments from real developer and power-user workflows, then turn observed failures into training data, model-behavior hypotheses, and shipped improvements.
• Partner with API and power-users to identify high-leverage behavior gaps and convert product signals into post-training interventions.
• Improve how models behave when composed into systems: using tools reliably, respecting developer intent, handling partial failures, asking for clarification when appropriate, and maintaining coherence across multi-step tasks.
• Own end-to-end model behavior projects, from qualitative failure analysis through data generation, training experiments, eval design, integration into major runs, and launch readiness.
• Develop feedback loops that use power-user traces, API usage patterns, and production-like environments to discover the next frontier of agentic model failures and gaps.
• Help decide which agentic capabilities, behavioral fixes, and partner-team integrations are ready for inclusion in major model runs.
• Debug hard failures in shipped or near-shipped models by moving between traces, evals, training data, model outputs, and product context.
• Work on early-training and alignment interventions, including data mixtures, objectives, synthetic data, and eval loops that shape downstream agent behavior.
• Improve the machinery for large-scale training and launch: experiment velocity, reliability, observability, reproducibility, cost, latency, and production readiness.
• Take on cross-functional projects that touch model training, product infrastructure, and the production agent harness, such as multi-agent systems or training directly against production-like environments.