PoloWorks

Product Manager

• Owns and manages the definition of Intelligent Risk Capture as it is to be sold to the market.
• Defines the product options available to new and existing customers and technical implications of each.
• Accountable for signing off the product specification offered to new and existing customers.
• Own and maintain the product backlog (initially for IRC) – ensuring there remains a healthy number of refined, estimated, and prioritised stories that meet the definition of ready.
• Primary liaison between business stakeholders and delivery teams, bridging the gap between business requirements and technical delivery.
• Defines and communicates the product vision, objectives, and roadmap to the broader business.
• Participates and contributes to agile ceremonies (planning, refinement, review, retro, and standup as required).

Digital Product Owner

Analyst

• Provide support for Power Platform applications, workflows and reporting solutions.
• Log, triage and resolve incidents, service requests and technical issues.
• Investigate and troubleshoot problems across Power Apps, Power BI and Dataverse environments.
• Support key business processes and operational activities, ensuring systems remain effective and reliable.
• Assist with governance, compliance reporting and audit requirements.
• Create and maintain user guides, knowledge articles and FAQs.
• Identify recurring issues and recommend improvements to enhance efficiency and user experience.
• Work with stakeholders to support the delivery of new solutions and system enhancements.
• Contribute to projects and transformation initiatives involving Microsoft technologies.

Business Intelligence Analyst

• Prepare and review elements of Lloyd’s Regulatory Reports for multiple syndicates, including but not limited to**Performance Management Data Return**
• Reserving Return Quarterly**
• Solvency UK return**
• Terrorism (US, French, Australian, etc)**
• Ensure compliance with Lloyd’s Principles, reporting guidance and timeliness of all reporting**
• Act as a key point of contact for Lloyd’s, auditors and internal stakeholders on reporting matters**
• Support the production of accurate financial data required for regulatory and internal reports**
• Maintain and enhance reporting controls, documentation and audit trails**
• Drive continuous improvement in reporting processes, automation and data quality along side the Data & Governance Lead.**
• Provide support to colleagues and assist with enquires**
• Develop and produce ad hoc reports as required**
• Produce and deliver accurate, complete and appropriate management information to the Management team in a timely manner on a daily, weekly, and monthly basis or as required.**
• Identify and highlight performance/service issues and trends****

Senior Reporting Analyst

Insurance

• Oversee the full reinsurance cycle for managed syndicates, from design to business-as-usual (“BAU”).
• To liaise with existing and potential new clients to ensure rigorous oversight and approval of proposed outwards reinsurance arrangements.
• To review and challenge proposed business plans for existing and potential clients to ensure plans are logical, realistic and achievable.
• To review and challenge mid-year changes to existing business plans to ensure plans are logical, realistic and achievable.
• Provide Managing Agency support for existing and potential clients in relation to their outwards reinsurance function.
• Ensure that existing and potential clients have appropriate systems, procedures, and controls in place in order to manage its reinsurance-related responsibilities in line with Lloyd’s Principles Based Oversight framework.
• Represent the Reinsurance team on committees internally and externally as required.
• Ensure delivery of all required reporting, both personally and on behalf on the Reinsurance team, within the agreed timescales as defined in the applicable SLA.
• Monitor syndicate performance against plan, including all aspects of the outwards reinsurance process.
• Participate in liaison with stakeholders, including but not limited to, the Lloyd’s Outwards Reinsurance function, the PRA, FCA, Capital Providers, clients and Brokers, as required.
• Where applicable, undertake the management of policy administration, loss review, recovery processing and reporting and counterparty monitoring.
• Liaise with other Managing Agency functions as required, including finance, actuarial, claims, operations and Ml.
• Submit, or assist in submission of, regulatory returns in relation to outwards reinsurance, including Lloyd’s SRS returns and QMA/B.
• Attending market forums and committees as necessary.
• All other reinsurance related tasks as may be reasonably required to undertake the role.

Outwards Reinsurance Manager

• The PMO Analyst is a broad analytical and enabling role within the PMO team
• This role drives quality and consistency across syndicates, programmes and projects
• The PMO Analyst analyses data, supports syndicates and workstream leads in optimizing PMO tools correctly
• Runs workshops to embed best practice and works with the Senior PMO Analyst to build and refine governance frameworks and the PMO roadmap
• Helps surface risks and issues early, identify dependency impacts, strengthen governance assurance and support continuous improvement
• This is a collaborative, programme-facing role requiring strong analytical capability, stakeholder engagement and interpersonal skills

PMO Analyst

• Co-ordinating Coverholder and Delegated Claim Administrator due diligence, ensuring that all files are complete and up to date.**
• Assisting with the co-ordination of external audits and managing the process through to closure of audit findings.**
• Liaising with insurers, Coverholders, audit firms and brokers to ensure that approvals and renewals are processed in line with SLAs.**
• The preparation of renewal slips and endorsements.**
• Production of reports and meeting packs.**
• Reviewing reports and chasing of outstanding queries.**
• Assisting with client proposals.**
• Ensuring all activities are completed in line with client expectations, regulatory requirements and best practices.

Delegated Authority Analyst

Financial Planning and Analysis

• Act as a key link between Finance and the Data team
• Support both business-as-usual processes and ongoing development of the DWH
• Ensure the integrity of financial data, supporting syndicate reporting, and driving improvements in processes and controls

Finance Operations Accountant – 12mth FTC

Accountant

• To control the finance processes for the allocated syndicates. This includes: financial management, financial close, regulatory reporting and internal controls, prior to review by the SFC . The role includes liaising closely with clients, plus internal and external stakeholders, to ensure robust processes are in place and the full range of finance tasks are completed to a good standard.
• Review syndicate bookkeeping entries and controls operated by the outsourced service provider (a Cheltenham based Polo service company).
• Prepare/Review Syndicate management accounts, including analytical review of results.
• Prepare/Review key balance sheet reconciliations.
• Prepare/Review Lloyd’s returns including QMA Delta, QMB, Flash, Interim and Year-end Report and Accounts (includes “tagging”).
• Prepare/Review Solvency UK returns.
• Prepare/Review Overseas Reporting including schedules F&P, US and Canadian SIS.
• Assist with planning and production of Syndicate annual report and accounts.
• Prepare management information for Syndicate Management Committees.
• Contribute to the development of systems for syndicate reporting.
• Respond to client and internal queries as required, maintaining a high level of service throughout.
• Liase with Auditors.
• Support project work, including new syndicate launches as required.

Syndicate Accountant

• Process London Market Insurance underwriting data in alignment with established procedure guides.
• Analyse technical data and calculate transactions, including limits, premiums, and deductions.
• Manage internal and external queries to ensure data accuracy and processing efficiency.
• Develop and deliver training solutions, providing guidance, feedback, and support to the team.
• Organise and maintain documentation for data processing, prioritizing workflow effectively.
• Produce internal and client-facing reports with accuracy and clarity.
• Identify and recommend enhancements to technical procedure guides, ensuring approved changes are documented and communicated effectively.
• Provide solutions to clients when technical challenges arise.
• Actively contribute to a collaborative and solutions-focused team environment.
• Foster a positive and inclusive team culture by demonstrating engagement and accountability.
• Support line managers in achieving team objectives and resolving technical/process challenges.
• Build and maintain professional relationships with clients at all levels.
• Provide cross-functional support as needed and collaborate across multiple client accounts.

Digital Product Owner

Analyst

Analyst

Senior Reporting Analyst

Outwards Reinsurance Manager

PMO Analyst

Delegated Authority Analyst

Finance Operations Accountant – 12mth FTC

Syndicate Accountant

Insurance Specialist