Salesforce

Account Executive

• Build positive, trusted relationships with key team members and C-suite decision makers
• Develop opportunities through both warm leads and whitespace prospecting
• Drive customer satisfaction and develop key stakeholder relationships at assigned accounts
• Build and drive the overall long-term account strategy, aligned to customer business objectives
• Coordinate internal Salesforce resources to meet customer business needs
• Perform account planning, coordinating with Prime and Cloud sales resources to ensure strategic alignment
• Share the Salesforce value proposition with existing and prospective customers
• Drive growth within an existing assigned account

Senior Account Executive – Tableau, Public Sector

Solutions Engineer

• As a Solution Engineer within Global Technology Partners, drive platform adoption and innovation
• Translate complex technical capabilities into compelling business value
• Rapidly build bespoke demos and vision prototypes using AI-assisted tools
• Produce impactful sales collateral, including technical pitch videos and solution briefs
• Collaborate closely with ISV partners to understand their product landscape
• Identify new innovation opportunities
• Help define the scope, value proposition, and technical roadmap for new applications
• Work with PAMs to deeply understand partner requirements
• Qualify sales opportunities and technically scope potential projects
• Explore emerging technologies and evolving market trends proactively
• Uncover unspoken partner needs and discover innovative solutions

Partner Solution Engineer

Product Analyst

• Lead ongoing analysis of business performance to support daily operations
• Design and interpret key performance metrics.
• Deliver insights & recommendations
• Maintain weekly forecasts of business performance for product leadership
• Assist in developing and delivering presentations for senior executives, crafting the messages for sales and product leadership
• Support strategic initiatives including evaluating areas of opportunity for the businesses
• Troubleshooting operational issues as they surface; propose changes to systems/ processes to fix root causes
• Prepare analysis and recommendations for strategic decision making
• Partner with peer analysts to innovate and automate work processes using the latest analytics and AI tools, including Tableau Next, Claude, Slackbot AI, and Gemini

Senior Analyst, Product Growth & GTM Strategy

Full-stack Engineer

• Design, implement, and test features that span multiple product areas and deliver meaningful impact to customers.
• Take full ownership of features from initial design through development, testing, code review, and launch readiness.
• Build scalable, high-performing web applications using Java-based technologies for the backend and modern JavaScript frameworks for the frontend.
• Develop RESTful APIs and integrate them with the frontend.
• Collaborate closely with colleagues across teams and time zones on technical designs, exploratory work, and cross-functional initiatives.
• Take part in the team's on-call schedule to troubleshoot complex issues in real time and maintain service reliability.
• Engage with Product Managers, Architects, senior engineers, and cross-functional stakeholders to translate customer needs into prototypes and production-ready solutions.
• Champion engineering excellence — leading with design documentation, rigorous testing, and constructive code reviews.
• Break down intricate business challenges into scalable, well-crafted solutions that are delivered with quality.

Software Engineer - LMTS

Client Partner

• Drive Efficiency: Use deep industry insight to identify friction points in the healthcare ecosystem (e.g., patient onboarding, claims adjudication, or provider credentialing) and propose transformative API-led solutions.
• Strategic Growth: Exceed growth and bookings targets while ensuring the health and long-term success of your Healthcare accounts.
• Consultative Leadership: Engage C-level stakeholders at Payers and Providers as a trusted advisor, aligning MuleSoft and Salesforce solutions with their clinical and business objectives.
• Territory Planning: Develop and execute account plans that focus on the "Triple Aim": improving the patient experience, improving the health of populations, and reducing the per capita cost of healthcare.
• Ecosystem Collaboration: Work closely with Sales, Customer Success, and Healthcare-focused Partners to deliver a unified, industry-specific "One Salesforce" experience.
• Industry POV: Contribute to the evolution of our Healthcare delivery playbooks and point-of-view (POV) documents, sharing best practices for connecting the healthcare data grid.
• Healthcare Evangelism: Position MuleSoft’s delivery methodology as the key to solving industry-specific challenges like interoperability, value-based care, and legacy system modernization.

Account Partner

Data Engineer

• Serve as the go-to subject matter expert on Salesforce Agentforce for internal teams and enterprise customers.
• Advise definitively on optimal use cases, implementation patterns.
• Act as an escalation point for critical or complex Agentforce project challenges.
• Lead the technical design and hands-on development of complex Agentforce solutions.
• Partner with customers and account teams to assess business challenges, identify high-impact Agentforce use cases.
• Lead and contribute to mentorship and enablement programs.
• Maintain a high degree of expertise on the rapidly evolving Agentforce product roadmap.
• Provide critical “Voice of the Customer” feedback to Product and Engineering organizations.
• Actively partner with GTM counterparts during pre-sales activities.

Senior AI and Data Architect

Architect

• Be a trusted Agentforce subject-matter expert for the broader Success Architect organization, including how data foundations like Data360 support the success of AI agents
• Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce
• Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization
• Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI
• Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce customers
• Build strong relationships with both internal and external business partners, contributing to broader goals and growth
• Drive thought leadership through mentoring and knowledge sharing

Success Architect – Agentforce

Business Operations

• Enable and advise the operational set up of Hyperforce on GCP cost visibility and budget management
• Define a tagging strategy that enables accurate cost allocation
• Partnering with senior executive stakeholders to ensure monthly budget accuracy, provide forecast updates, and clarify variance drivers.
• Drive visibility into Hyperforce efficiency across key areas including On-Demand Cloud Reservations (ODCR), storage, network/compute choices, and architectural optimization.
• Continuously evaluate and optimize internal business processes across partner functions (Finance, HR, Recruiting, PM, PgM) to improve operational efficiency.

Business Planning and Budget Operations Director/Senior Manager

• Design, implement, and test features that span multiple product areas and deliver meaningful impact to customers
• Take full ownership of features from initial design through development, testing, code review, and launch readiness
• Build scalable, high-performing web applications using Java-based technologies for the backend and modern JavaScript frameworks for the frontend
• Develop RESTful APIs and integrate them with the frontend
• Collaborate closely with colleagues across teams and time zones on technical designs, exploratory work, and cross-functional initiatives
• Take part in the team's on-call schedule to troubleshoot complex issues in real time and maintain service reliability
• Engage with Product Managers, Architects, senior engineers, and cross-functional stakeholders to translate customer needs into prototypes and production-ready solutions
• Champion engineering excellence — leading with design documentation, rigorous testing, and constructive code reviews
• Break down intricate business challenges into scalable, well-crafted solutions that are delivered with quality

Software Engineer

Communications

• Take complex technical issues and concepts during critical incidents and translate them into “business-speak” quickly and efficiently.
• Consolidate information from different sources (engineering and support) and write appropriate updates for different audiences, including customers (external Trust site), executives (internal summaries), and customer-facing (internal with greater detail,) ensuring stakeholders are kept informed during incidents and always have the most up-to-date information.
• Develop trusted partnerships and collaborate throughout the Salesforce enterprise to build good working relationships across all functions and alignment across the business.
• Help build strategies and action plans that enable customers for success
• Ensure Incident Response readiness through training sessions, periodic incident response simulations, tests, and drills
• Be part of an occasional on-call rotation for crisis communications to develop customer-facing materials to address unplanned incidents and events that impact customers’ ability to use the Salesforce service

Senior Specialist, Critical Incident Communications

Salesforce Developer

• Serve as a trusted advisor to the client
• Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
• Guiding agents to support delivery
• Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking across various levels of a client organization
• Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
• Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
• Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward
• Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform

Senior Salesforce Solution Architect – Consumer Goods Cloud, Trade Promotion Management

• Lead communications strategies for executives
• Develop and promote content that reinforces company values
• Collaborate with stakeholders to shape initiatives
• Deliver executive presentations
• Use metrics to track and measure results

Senior Executive Communications Manager

Director

• Work directly with key customers across MedTech, bringing strong industry understanding, structured problem solving, strategic clarity, executive presence (verbal and written) and create pathways forward to deliver growth
• Represent Salesforce at key industry events, identifying new growth opportunities and building relationships with key industry stakeholders
• Steward key strategic efforts such as Industry Councils, executing key deliverables, inclusive of our Operating Plan, Industry North Star, and Market Imperatives, designed to align our cross functional partners in the business to meet our business objectives.
• Influence industry solutions creation to help educate and enable sales, pre-sales, and customer success teams so they can speak the customer's language.
• Analyze internal and external data, analysts' reports and more to create points of view on market trends, performance, risks and opportunities.

Industry Advisor – MedTech, Senior Director

General

• Partner with Account Executives as a trusted technical advisor to understand client business requirements within Healthcare & Life Sciences, Financial Services, and cross-industry accounts in Canada, translating them into effective Agentforce Revenue Management solutions built on Salesforce Revenue Cloud.
• Conduct in-depth discovery sessions to surface pain points and revenue operations opportunities, with particular attention to the regulatory, compliance, and operational nuances of Regulated Industries.
• Design and deliver tailored solutions and product demonstrations across the full quote-to-cash process — catalogs, pricing, CPQ, CLM, orders, and billing — articulating the value of automating revenue operations and accelerating deal velocity with guided quoting and Agentforce.
• Develop industry-first use cases and cross-product solutions that expand how customers realize value from the Agentforce Revenue Management platform.
• Leverage AI-assisted tools (e.g., Claude, Cursor, GitHub Copilot) to accelerate demo environments, prototype solutions, and develop technical assets more efficiently.
• Contribute to team-wide enablement by building reusable demo frameworks, sales collateral, and technical best practices — and helping teammates adopt them.
• Stay current on the latest Agentforce Revenue Management features, Salesforce platform capabilities, and industry-specific trends across your verticals.
• Participate in industry events, product launches, and webinars.

Revenue Cloud Specialist – SE

• Lead the Agentic Builder Strategy and scale the Builder model for TMT.
• Build the Path to First Agent Live and pilot on real data.
• Drive speed without sacrificing customer trust or long-term scalability.
• Own the Adoption & Consumption Motion, managing performance against targets.
• Champion the Adoption Playbook across the GTM deal cycle.
• Orchestrate alignment between various teams and lead executive customer engagements.
• Recruit, develop, and retain exceptional Builders.
• Drive AI-enabled workflows within the Builder organization.