Salesforce

Salesforce Developer

• Serve as the technical lead on high-profile customer engagements—designing, building, and deploying tailored Salesforce solutions for defense, intelligence, and aerospace missions.
• Engineer distributed systems running across thousands of compute nodes on AWS, GCP, Azure, or Alibaba Cloud
• Develop Infrastructure-as-Code (Terraform), microservices (Kubernetes, Docker), and data pipelines
• Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow
• Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows
• Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards
• Critically evaluate code (human or AI-generated) for correctness, quality, security, and performance.
• Partner directly with customers and mission stakeholders to translate complex needs into technical solutions
• Lead rapid prototyping, root cause analysis, and best-practice evangelism across teams
• Mentor junior engineers and serve as a technical role model

Senior/Lead Forward Deployed Engineer – Salesforce Technical Architect

Technical Writer

• Develop high-quality, accurate, and engaging content for both developer and admin/end-user audiences, including documentation, tutorials, guides, code samples, API references, and in-app assistance.
• Dig deep into complex technical subjects to gain a thorough understanding of the products, technologies, and tools within our Commerce Cloud platform.
• Work closely with developers, product managers, engineers, UX designers, and subject matter experts to gather information and ensure accuracy and completeness of content.
• Contribute to content strategy development and execution, ensuring alignment with the needs of both developer and admin audiences and the overall goals of the Commerce Cloud platform.
• Continuously improve the user experience by providing clear, concise instructions, organizing content effectively, and incorporating user feedback to enhance accessibility and usability.
• Regularly update and maintain existing documentation to reflect changes in the Commerce Cloud platform, keeping content up-to-date and relevant.
• Share knowledge, best practices, and ensure consistency across all content.

Technical Writer – Commerce Cloud

Full-stack Engineer

• Build and maintain high-volume event log pipelines
• Create libraries, tools, and automation for event data
• Encourage a culture of Observability at Slack
• Prototype tooling interfaces or build new features
• Improve auto-remediation in logging infrastructure
• Teach engineers how to use tools
• Collaborate to integrate observability solutions
• Participate in on-call rotation

Senior Software Engineer, Observability

Engineering Manager

• Lead and manage complex software contract negotiations with vendors to ensure favorable terms and conditions.
• Collaborate with legal, finance, and procurement teams to review and finalize software contracts.
• Oversee the end-to-end software procurement process, including vendor selection, RFPs, and contract execution.
• Identify cost-saving opportunities and implement strategies to optimize software spend.
• Develop and implement software asset management policies, procedures, and best practices.
• Maintain an accurate inventory of software assets and licenses, ensuring compliance with licensing agreements.
• Conduct regular audits to verify software usage and identify potential risks or discrepancies.
• Manage relationships with software vendors, ensuring high levels of service and support.
• Generate and analyze reports on software usage, costs, and compliance.
• Track and report on key performance indicators (KPIs) related to software asset management.
• Partner with IT, Finance, Procurement, and Legal teams to co-create software management strategies.

Manager, Software Asset Management

Customer Support

• Own the full Signature Success experience for your customers - from coordinating entitled deliverables to driving adoption of Sales Cloud and Service Cloud - so customers see measurable business outcomes throughout their lifecycle.
• Build and sustain trusted relationships with business and technical stakeholders, including executive sponsors, translating platform capabilities into strategies that align with each customer's goals and roadmap.
• Monitor platform health, track adoption metrics, and lead proactive reviews that surface release recommendations, flag risks, and protect customers during critical business moments like peak revenue periods.
• Use AI tools and agent-based workflows to streamline success planning, health monitoring, and QBR preparation, and actively develop fluency in autonomous agent capabilities through ongoing learning.

Senior Customer Success Manager – Core, Sales & Service, Clouds

Backend Engineer

• Develop and execute a strategy to build, grow, and foster a vibrant community of Agentforce practitioners.
• Spend approximately 50% of the time as a billable individual contributor on strategic Professional Services customer engagements.
• Create and maintain an evolving library of enablement content.
• Design and deliver live enablement sessions, webinars, and other training events.
• Develop and run initiatives to support CSG employees in achieving Agentforce certifications.
• Actively engage with the internal community and provide guidance.

Community Lead – Senior Technical Architect

Account Manager

• A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts.
• This role focuses on partnering with clients and collaborating with internal team members and C-level client contacts to drive consensus on multi-product technology solutions across the various Salesforce product lines.
• Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as executive level product demonstrations.
• This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance.
• Discover the customer's business needs, and position the best Salesforce solution to achieve those business objectives.
• Build and present customized solutions and demonstrations focused on Salesforce products to multiple customer personas showing how Salesforce will accelerate their business strategies and a path to value.

Manufacturing Lead, Account SE

Product Marketing

• Serve as the Product organization's strategic lead within Salesforce's annual Go for Growth (G4G) planning process
• Lead Product-owned planning and design workstreams within G4G
• Represent the Product organization in cross-functional planning forums
• Drive AI & Data Attribution strategy initiatives
• Support complex cross-functional programs and governance processes
• Support portfolio forecasting, executive business reviews, Monthly Business Reviews (MBRs), and performance reporting

Manager, Product GTM Strategy

• Build and maintain deployable demo assets on the Salesforce and NextGen platforms, including front- and back-end development, integrations across product clouds, and support for features like Data Cloud, Slack, and Marketing Cloud
• Own the quality and reliability of assigned demo assets — performing root cause analysis, resolving technical issues, and deploying enhancements and fixes
• Partner with Demo Product Owners to understand their needs, follow established DevOps and release management processes, and build demo configurations that work as intended
• Contribute to developer documentation, mentor teammates, and drive continuous improvement in demo tooling and automation

Senior Salesforce Developer

Product Manager

• set strategic vision with executive management and define the roadmaps needed to achieve it
• partner with application teams consuming cryptography Application Programming Interfaces (APIs), compliance and legal stakeholders navigating regulatory requirements (Federal Risk and Authorization Management Program (FedRAMP), General Data Protection Regulation (GDPR), Payment Card Industry (PCI)), and cloud infrastructure teams ensuring platform-level cryptographic primitives scale
• collaborate with engineering and operations peers to deliver both strategic and tactical plans and objectives
• operate at platform altitude — defining service contracts, owning multi-quarter roadmaps, and unblocking cross-cloud execution — while staying close to technical tradeoffs (algorithm performance, key rotation windows, Hardware Security Module (HSM) throughput) to influence direction
• own the delivery of platform products and services from planning through delivery and iteration, with strong product sense and customer focus
• build and ship high-quality, production-grade platform features using modern product practices, with AI as a core part of workflow
• design and orchestrate complex platform programs where AI agents can integrate into engineering and compliance workflows, driving efficiency and innovation at scale
• contribute to building and maintaining shared system context — an explicit repository of platform designs, constraints, and standards — that enables engineering and AI tooling to operate accurately and reliably
• critically evaluate platform decisions (human- or AI-assisted) for correctness, security, and production-readiness

Product Management Director

• Build and maintain high-volume event log pipelines
• Create libraries, tools, and automation for critical event data
• Encourage a culture of Observability at Slack
• Prototyping tooling interfaces and building new features
• Improve auto-remediation in logging infrastructure
• Teach engineers how to use tools for introspection
• Collaborate with Platform for observability solutions
• Participate in on-call rotation and address production issues

Infrastructure Engineer

• Design and provision complex Marketing Cloud environments
• Establish and maintain environment catalog with documentation
• Manage permission set stacking and licensing configurations
• Develop infrastructure-as-code templates
• Automate deployment workflows and CI/CD pipeline

Environment Infrastructure Engineer

• Design and develop scalable, resilient offline indexing pipelines that process and transform data for Slack's search infrastructure.
• Partner with product engineering to conceptualize and ship new features for our large — and rapidly growing — user base.
• Ensure high availability and reliability across our distributed search systems through thoughtful collaboration and rigorous engineering.
• Drive significant business impact by contributing heavily to high-priority team projects.
• Take long-term ownership of team features and systems, proactively improving their health and the health of surrounding services.
• Deploy, configure, test, troubleshoot, maintain, and upgrade Solr clusters and environments.
• Continuously optimize Solr cluster infrastructure and configuration to sustain cluster health and search performance.
• Support our operations and customer-facing teams in triaging and resolving production issues efficiently.
• Conduct thorough, collaborative code reviews that raise the quality bar across the team.
• Champion improvements to engineering standards, tooling, and development processes.
• Build and ship production-grade software using modern engineering practices, with AI as a core pillar of your development workflow — leveraging AI tools to deliver secure, optimized, and high-quality code at speed.
• Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
• Contribute to building and maintaining a shared system context — an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
• Critically evaluate code (human- or AI-generated) for correctness, quality, security, and performance.

Staff/Sr. Software Engineer, Search Data Infrastructure

Client Partner

• The MuleSoft Account Partner is committed to earning the right to be an advisor to our Communications, Media and Technology (CMT) customers, with the primary goal of helping these customers quickly generate significant value from their Salesforce/MuleSoft investment.
• Complete MuleSoft training and become an expert in our consulting methodologies and practices
• Evangelize MuleSoft’s ability to deliver business outcomes and our delivery methodology to our customers
• Drive account planning including the formulation of a clearly defined roadmap or the precursor activities to define such a roadmap
• Generate pipeline through self-origination and collaborating across Salesforce with License Sales, Delivery and Customer Success to develop trusted Professional Services propositions for ACC clients and prospects
• Use industry expertise and business acumen to understand a customer's motivation, business drivers/challenges, strategic goals and objectives, and desired business outcomes
• Engage and present to customers, especially at C-Level, using a consultative selling approach that positions Salesforce, MuleSoft and yourself as a long-term trusted advisor relationship
• Create a compelling vision and clearly communicate our groundbreaking solutions with the goal of generating significant success and business value from an investment in the MuleSoft Anypoint Platform
• Develop and lead a territory plan and a tailored account plan for each customer that aligns with their business goals, priorities, and timeframes
• Forecast accurately and timely, build a pipeline, and progress opportunities to deliver MuleSoft YOY revenue growth
• Develop mutually agreed and aligned close plans and drive the execution of these plans to realize closed bookings aligned (or in excess) of assigned sales goals/quotas
• Be a recognized role model for collaboration, understanding, and overall business results

Mulesoft Account Partner Specialist

QA Automation Engineer

• Design and build automation that drives reliability and operational consistency across conference room deployment
• Develop observability solutions for meeting room devices, AV systems, network dependencies, and vendor platforms
• Create scalable support and self-healing workflows
• Serve as a senior technical contributor: lead complex investigations, mentor engineers and support teams

Senior/Lead Forward Deployed Engineer – Salesforce Technical Architect

Technical Writer – Commerce Cloud

Senior Software Engineer, Observability

Manager, Software Asset Management

Senior Customer Success Manager – Core, Sales & Service, Clouds

Community Lead – Senior Technical Architect

Manufacturing Lead, Account SE

Manager, Product GTM Strategy

Senior Salesforce Developer

Product Management Director

Senior Software Engineer, Observability

Environment Infrastructure Engineer

Staff/Sr. Software Engineer, Search Data Infrastructure

Mulesoft Account Partner Specialist

Senior AV Automation Engineer