Siemens Healthineers

Field Engineer

• You will be servicing MR and CT equipment in the Jacksonville, FL area.
• Responsible for installing, troubleshooting, repairing, and performing preventative maintenance on all Siemens Healthineers equipment.
• Deliver timely and effective repairs and adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
• Help manage financial performance within your territory through inventory management, time management, and timely service call closure.
• Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

Medical Imaging Field Engineer – CT/MR

Learning and Development

• Provides clinical training and support to customers as a subject matter expert, on-site and/or remotely.
• Support VIS products and procedures by assisting, training, and educating physicians, nurses, and hospital staff.
• Provide in-person case coverage and ensures product/s and ancillary components are available for each case.
• Completes and processes all procedure-related paperwork as required.
• Tracks and reports all customer complaints.
• Ensures physicians and staff have the most current information available.
• Manages a disposable inventory sufficient to cover assigned case load.
• Brings products (including Microwave and Cryoablation generators) to cases as required.
• Trains and educates physicians and hospital staff on use of assigned VIS products.
• Provides on-site clinical support during procedures while maintaining a “hands off” posture in relation to direct patient contact.

Clinical Training Specialist

• You will be servicing Imaging Equipment in the Eastern KY area
• You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction
• You will manage financial performance within your territory, meeting or exceeding budget for revenue generation, expense control and inventory management
• You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
• Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately

Medical Imaging Field Engineer

SDET

• Executing system, software, and installation testing activities across multiple Molecular Imaging development projects.
• Reviewing product requirements and collaborating with Product Management and R&D teams to ensure requirements are testable, complete, and verifiable.
• Developing test cases, test plans, and validation strategies based on product requirements.
• Identifying, documenting, and tracking software defects while partnering with engineering teams to drive issue resolution.
• Validating service documentation, installation procedures, release notes, and software reinstallation instructions to ensure technical accuracy and usability.
• Reviewing technical documentation and collaborating with Component Engineering to improve documentation quality and consistency.
• Supporting software releases, tune-ups, configurations, and product updates for PET/CT imaging systems.
• Participating in design reviews to identify potential technical risks, usability concerns, and opportunities for quality improvements.
• Analyzing customer and field feedback to identify recurring issues and recommend product or documentation enhancements.
• Contributing to the continuous improvement of testing methodologies, development processes, and quality tools.
• Collaborating with Software Engineering, Systems Engineering, Technical Publications, Product Management, Service Engineering, and Quality teams throughout the product lifecycle.
• Planning, coordinating, and tracking testing activities while meeting project milestones and quality objectives.

Software Test Engineer – Molecular Imaging, PET/CT

Account Manager

• Be responsible for new account development and/or expanding existing accounts within an established geographic territory
• Build and manage relationships with current customers, identify new customers and develop relationships for the purpose of selling assigned Varian products in the Interventional Oncology field
• Perform all sales functions in assigned territory, including: analyzing territory for sales potential; developing and implementing effective sales strategies; maintaining appropriate level of territory coverage; planning and executing effective sales calls; scheduling and performing product demonstrations; managing the sales order/quotation process; serving as a consultative resource to customers; achieving superior level of overall customer satisfaction; providing regular customer and market feedback to company
• Represent Siemens Healthineers ethics, values and business practices with all internal and external constituents
• Willing to travel 40-50% of the time within the assigned territory in the states of Minnesota, parts of Wisconsin, the Dakotas, and Iowa

Territory Manager

• Maintain a high degree of professional knowledge and safety consciousness according to VMS guidelines to perform activities under the safest working conditions.
• Provide highly visible customer support including assisting our customer in the operation of the system.
• Serve as a company liaison with the customer on technical and/or administrative matters.
• Perform all operational quality checks including planned maintenance in a timely manner.
• Providing accurate, detailed and concise field service reports
• Complete required assignments, Service Technical Bulletins and Upgrades in a timely manner.
• Complete mandatory training assignments and certifications on time to maintain FDA compliance.
• Become proficient in the use of internal software applications for both the business and Proton System such as Microsoft Office Suite, SAP, Salesforce, Siemens PLC GUI and Varian Treatment Control applications.
• Be responsible for and/or support other field service site roles such as Site Safety Coordinator, Spare Parts Inventory Controller or Radiation Safety Coordinator.
• Meet all Vendor Credentialing requirements necessary to gain VMS client site access, unless prohibited by law.

Field Service Engineer – Proton Therapy

General

• Support in training and supervising rigging personnel and installation engineers to enable the efficient training of engineers and periodically review of the performance of installers and riggers.
• Second level support in problem-resolution, Assistant Request procedures, and provides technical assistance to Riggers and Installers worldwide remotely and on-site, as needed, in a timely manner.
• Consolidate and analyze installation field feedback and engage respective parties to improve product, process and/or documentation.
• Engages in assigned special projects as well as assists with New Product Introduction (NPI) and engages in non-clinical and PREP riggings and installations.
• Validates installation documentation as part of NPI

Senior Hardware Installation Specialist – AMS/EMEA

Operations

• Leads a team of Remote Services Specialists (RSS) to ensure delivery against operational KPIs.
• Implements and enforces internal policies, service processes, and operational standards.
• Acts as the first-level escalation point for complex customer issues, service complaints, and critical incidents.
• Drives accountability for queue management, productivity, and service quality.
• Provides direct remote support to customers and field teams, troubleshooting technical issues.
• Manages customer escalations and service complaints in alignment with defined escalation processes.
• Executes remote service activities across platforms supporting incident resolution.

Service Operations Manager

• Responsible for installing, troubleshooting, repairing and performing preventative maintenance on imaging equipment across multiple modalities, including MR, CT, X-Ray, and advanced diagnostic systems.
• Manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
• Manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
• Deliver timely and effective repairs and adequate training of operators to ensure optimal system performance, causing superior customer satisfaction.

Medical Imaging Field Engineer – SE Zone

• Responsible for installing, troubleshooting, repairing and performing preventative maintenance on imaging equipment across multiple modalities, including MR, CT, X-Ray, and advanced diagnostic systems.
• Deliver timely and effective repairs as well as training of operators to ensure optimal system performance.
• Manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
• Manage company assets for delivering effective service.

Medical Imaging Field Engineer – NE Zone

• You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision.
• You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
• You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
• You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
• Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

Medical Imaging Field Engineer – West Zone

• Responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision.
• Deliver timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
• Manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
• Manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
• Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

Medical Imaging Field Engineer – Mid-West Zone

• Responsible for installing, troubleshooting, repairing, and performing preventative maintenance on imaging equipment across multiple modalities, including MR, CT, X-Ray, and advanced diagnostic systems.
• Manage financial performance within the territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
• Manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
• Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

Medical Imaging Field Engineer – Central Zone

Account Executive

• Plans and executes sales targets and activities in a specified region for the portfolio of a unit in order to increase sales with all kinds of potential customers and to achieve defined commercial targets.
• The Account Executive is a field-based position focused on selling Diagnostic Imaging products into hospitals, imaging centers, radiation oncology, etc.
• This role serves as the primary contact for our customers as they investigate the acquisition of Siemens Medical Solutions products and services.
• Cultivating relationships with key clinical thought leaders and administrative C level officers.
• Generating proposals, preparing sales quotations, planning customer meetings and demonstrating equipment capabilities.
• Achieving business objectives for assigned territory.
• Guiding the development and execution of strategic account plans to ensure achievement of assigned business goals and budgets.
• Developing, building and cultivating long-term relationships with key management within the customer organization.
• Communicating current market intelligence to various decision makers within each account.
• Assisting management in devising sales plans and strategies, develop forecasts, budgets and operating plans for product sales channels.
• Leading territory team reviews and updates of account plan based on changing market, customer conditions, and competitive activity.

Imaging Account Executive

• Drive achievement of business objectives within the assigned territory, including increased penetration of accounts through product, solution, and service offerings.
• Provide product sales support through effective positioning and compelling presentations.
• Lead the development and execution of strategic account plans to meet or exceed business goals and budget targets.
• Establish, grow, and maintain strong, long-term relationships with key decision-makers and stakeholders within customer organizations.
• Collaborate with management to develop sales strategies, forecasts, budgets, and operational plans for product sales channels.
• Ensure Account Executives are well-versed in X-Ray product offerings to effectively drive business growth.