Call Center Representative

• Promote strong and lasting Customer relationships in a Contact Center environment
• Provide quality customer service and sales efficiently and professionally
• Understand customer needs and identify opportunities to grow the business
• Support customers with various inquiries through phone, written, chat or other channels
• Complete a broad range of financial transactions accurately and efficiently
• Follow bank policies and procedures reducing risk to customers and the business
• Participate fully as a collaborative member of the team
• Engage in personal performance management and ongoing development activities

Contact Center Representative – Credit Card

Program Manager

• Lead a team of specialized professionals to execute various processes for specific investigative areas.
• Oversee the development, refinement, and consistent application of procedures for clarity, efficiency, and control.
• Lead metric and reporting development to track performance and support decision-making.
• Identify opportunities to streamline work and enhance team effectiveness.
• Manage employee performance and compensation decisions, promote teamwork, and handle disciplinary actions.

Financial Crimes Risk Management Program Enhancement Manager

Analyst

• Reviews and approves new account documentation to ensure adherence to all applicable FINRA and SEC rules regarding client accounts
• Performs all primary trade reviews for appropriateness, including solicited brokerage transactions and annuity/insurance purchases
• Reviews and approves Statement of Selection documentation on all Managed Accounts for the Investment Advisory Platform
• Coordinates initial and annual account review for both TDPCW and Reg-9 reviews for TDBNA
• Assists with various production requests, including those internal and externally requested through regulatory exams and requests
• Assists in the maintenance of the department's written supervisory and desktop procedures
• Provides dashboard reporting to highlight activities performed by the department
• Partners with the Operations team to enhance workflows and processes to improve overall controls or increase efficiencies

Principal Review Analyst

• Reviews and approves new account documentation to ensure adherence to all applicable FINRA and SEC rules
• Performs all primary trade reviews for appropriateness, including solicited brokerage transactions and annuity/insurance purchases
• Reviews and approves Statement of Selection documentation on all Managed Accounts for the Investment Advisory Platform
• Coordinates initial and annual account review
• Assists with various production requests, including those internal and externally requested through regulatory exams
• Maintains the department's written supervisory and desktop procedures
• Provides dashboard reporting to highlight activities performed by the department

Crypto

• shape the future of banking at TD, leading the development of next-generation digital asset and tokenization capabilities within TD Securities
• define and deliver the enterprise technology strategy that unlocks new market infrastructure, drives innovation in transaction banking, and positions TD at the forefront of emerging financial ecosystems
• Operating at the intersection of strategy, engineering, and regulatory leadership, this role offers significant enterprise visibility and the chance to build and scale a transformative platform with global impact
• Act as design authority across core components including distributed ledgers, smart contracts, wallets, integration layers, and enterprise platforms
• Lead engineering delivery of a production-grade tokenized deposits platform
• Oversee integration with core banking systems (GL, deposits, payments, reconciliation) to ensure integrity between on-chain and system-of-record activity
• Establish operating model and governance frameworks to enable rapid yet controlled delivery
• Drive regulatory alignment across AML, sanctions, privacy, operational risk, and audit requirements.

Vice President – Managing Director, Digital Assets, Tokenized Technology

Manager

• Leads and develops a team of audit professionals
• Oversees, plans, and executes audits and/or projects
• Provides guidance, leadership, coaching, and development
• Manages and promotes teamwork
• Acts as strategic advisor to leadership team
• Facilitates key strategic audit discussions
• Ensures operational results and professional development objectives are achieved

Senior Audit Group Manager – Technology

General

• The U.S. Subpoena Team manages the intake and processing of subpoenas and other legal requests, ensuring timely, accurate, and compliant responses within a high-volume, deadline-driven environment.
• The Intake Team Lead oversees daily intake operations, including reviewing incoming requests, coordinating workflow, and ensuring accurate data entry into case tracking systems.
• This role requires strong leadership, attention to detail, and a process-driven approach to managing high-volume administrative tasks and prioritizing time-sensitive requests.
• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required.
• Provides management, leadership, coaching, counseling and guidance to subpoena team.
• Supervises subpoena department projects and meets regularly with subpoena department members to track progress and adjust assignments and deliverables.
• Trains new subpoena staff members in policies, practices and procedures including incorporating procedures.
• Oversees the more complex production requests and prepares them for submission to Legal Research team.
• Provides direction to other Subpoena staff members; assigns, prioritizes and monitors work.
• Leads projects, special tasks and the more difficult to handle summons and subpoenas.
• Communicates with in-house counsel and outside counsel on various topics.

Subpoena Intake Team Lead

Financial Crime

• Manage the Bank’s engagement with regulatory agencies, internal audit, and issues management processes
• Support a well-organized, consistent, and effective response process across regulatory, audit, and issue-related activities
• Develop and maintain TD’s AML/ATF/Sanctions/ABAC programs
• Conduct periodic and event-driven reviews of customers, including targeted reviews to assess risks
• Support management in delivery of initiatives related to risk assessment, internal/external exam support

Financial Crime Risk Specialist – Regulatory Response, Audit Oversight

Data Scientist

• Lead a team of business data analysts responsible for implementation, enhancement and maintenance of Anti Money Laundering (AML) Transaction Monitoring (TM) platform
• Bring strong domain expertise in Securities Compliance
• Translate typology driven requirements into implementable detection logic
• Partner closely with Technology, Data, and Modeling teams
• Engage with Audit and Compliance stakeholders to support issue validation, remediation planning, and closure of regulatory or internal audit findings

AML Business Data Manager

Operations

• Service a portfolio of high value clients by processing and managing lending and trade finance transactions accurately
• Build and maintain effective relationships with clients, front office, legal, internal and external partners
• Review, authorize and perform secondary checks on transactions as required
• Interpret and apply lending agreements, trade finance documentation, ICC rules and relevant internal policies
• Identify, escalate and help resolve non-standard, complex or high-risk transactions
• Support complex client transactions and structures across lending and trade finance products
• Research and investigate operational issues
• Contribute to and lead process improvement, automation and documentation initiatives
• Provide guidance, knowledge sharing and cross-functional support to team members
• Prioritize and manage workload effectively

Operations Analyst III

• Own the end-to-end enterprise technology strategy and roadmap for tokenized deposits and digital assets, linked to clear business outcomes and value realization.
• Act as design authority across core components including distributed ledgers, smart contracts, wallets, integration layers, and enterprise platforms.
• Define platform standards, reference architectures, and scalability pathways for enterprise adoption.
• Lead engineering delivery of a production-grade tokenized deposits platform, ensuring resilience, scalability, and secure SDLC practices.
• Oversee integration with core banking systems (GL, deposits, payments, reconciliation) to ensure integrity between on-chain and system-of-record activities.
• Establish operating model and governance frameworks to enable rapid yet controlled delivery.
• Embed security-by-design principles, including cryptographic controls, key management, and cyber resilience.
• Drive regulatory alignment across AML, sanctions, privacy, operational risk, and audit requirements.
• Own smart contract governance and lifecycle controls, including standards, deployment protocols, and incident management.
• Lead vendor strategy and ecosystem engagement, including due diligence, interoperability, and commercial oversight.
• Represent TD in external industry forums, regulatory bodies, and GSIB collaborations to influence emerging standards.
• Partner with Product, Treasury, and Business leaders to define priority use cases and value propositions for tokenized deposits.
• Drive client onboarding, platform enablement, and scaling of adoption across transaction banking.
• Establish governance cadence, including architecture reviews, funding oversight, delivery transparency, and executive reporting.
• Influence enterprise investment prioritization across digital assets initiatives.
• Ensure alignment with enterprise strategy, infrastructure, and cybersecurity standards.
• Collaborate with Risk, Compliance, and Legal to ensure controls, regulatory alignment, and policy frameworks are embedded into design and delivery.
• Work jointly with Architecture, Infrastructure, and Cybersecurity teams to align on standards, platforms, and enterprise capabilities supporting digital assets.

Financial Planning and Analysis

• Lead a team of operations professionals responsible for servicing a portfolio of corporate lending and trade finance transactions, ensuring accurate and timely execution across bilateral and syndicated loans, letters of credit, guarantees, documentary collections and related products.
• Provide subject matter expertise across end-to-end corporate lending and trade finance operations, including loan lifecycle management, lending platform knowledge such as LoanIQ, documentation review, client record maintenance, lifecycle events, reconciliations, letters of credit, guarantees, documentary collections, exception management, AML due diligence, and support for non-standard or high-risk transactions.
• Oversee day-to-day activities to ensure service level commitments, quality standards, internal policies and regulatory requirements are consistently met while balancing risk, control and client expectations.
• Act as the primary escalation point for complex, non-standard or high-risk matters, exercising sound judgment and partnering with internal teams, clients, legal, compliance and external counterparties to support timely resolution.
• Monitor workflow, team capacity and transaction volumes, reallocating work as needed and identifying opportunities to strengthen efficiency, controls and consistency.
• Build and maintain strong relationships with internal and external partners, serving as a key point of contact for lending and trade-related operational matters and supporting an integrated client experience.
• Lead, coach and develop employees by setting clear expectations, providing ongoing feedback, identifying development opportunities and fostering a collaborative, high-performing team environment.
• Support strategic and operational initiatives that enhance automation, simplify processes, strengthen audit and compliance readiness, and reinforce a one-team approach across Corporate Lending and Trade Finance.

Group Manager I – Corporate Lending, Trade Finance Operations

• Identify your client's life and financial goals, provide comprehensive reviews and build long-term relationships through financial planning expertise, relationship building and ongoing services
• Conduct reporting and relevant analysis using results to draw conclusions, make recommendations and continually assess the effectiveness of programs, policies and practices
• Monitor service, productivity and assess efficiency and implement continuous improvements
• Maintain a culture of risk management and control

Financial Planner

• Deliver training and onboarding sessions
• Resolve customer inquiries and technical issues
• Maintain accurate customer records in CRM system
• Collaborate with internal teams to escalate complex issues

Retail Banker I

• Sells and originates residential mortgage loans to sales goals
• Takes residential mortgage loan applications and offers or negotiates terms of residential mortgage loans
• Explains a variety of mortgage products and services available
• Guides customers through the mortgage application process
• Manages customers' expectations regarding processing times and closing dates
• Generates referrals for mortgage sales opportunities

Contact Center Representative – Credit Card

Financial Crimes Risk Management Program Enhancement Manager

Principal Review Analyst

Principal Review Analyst

Vice President – Managing Director, Digital Assets, Tokenized Technology

Senior Audit Group Manager – Technology

Subpoena Intake Team Lead

Financial Crime Risk Specialist – Regulatory Response, Audit Oversight

AML Business Data Manager

Operations Analyst III

Vice President – Managing Director, Digital Assets, Tokenized Technology

Group Manager I – Corporate Lending, Trade Finance Operations

Financial Planner

Retail Banker I

Mortgage Loan Officer